Podollan Inn & Spa - Grande Prairie
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Summary of reviewsPodollan Inn & Spa in Grande Prairie has received numerous positive reviews from guests with several aspects of the hotel frequently highlighted for their commendable quality. A major praise point is its prime location, which provides convenient and accessible proximity to essential amenities, shopping, dining options, highways and attractions like the Bear Creek Music Festival and the farmers market. The location is deemed safe and ideal, particularly for those attending events or exploring the local area. Guests also appreciate the cleanliness of the rooms and common areas, as well as the welcoming and friendly staff.
The breakfast offerings at Podollan Inn & Spa are highly praised for their variety, quality and the inclusion of complimentary breakfast with room rates. Guests often describe the breakfast as delicious and satisfying, complete with freshly made items and omelette stations. The hotel's restaurant, Jax's, is also a significant highlight, known for its excellent food, friendly staff and pleasant atmosphere, contributing to a delightful dining experience.
The rooms receive a mix of reviews but are frequently noted for their cleanliness, spaciousness, comfort and features such as jacuzzi tubs and fireplaces. While some guests report outdated decor and maintenance issues, most find the rooms comfortable with extremely comfy beds often highlighted. The cleanliness of the rooms is consistently praised, although there are occasional mentions of areas needing more attention.
Staff across various departments, including front desk and restaurant, are frequently commended for their politeness, friendliness and professional service. Guests often describe staff members as accommodating and helpful, contributing significantly to their overall positive experience at the hotel.
The spa at Podollan Inn & Spa is another highlight, offering exceptional facilities and services that enhance the relaxation experience for guests. Massages and spa amenities receive particular praise, making the hotel a memorable destination for those seeking comfort and rejuvenation.
Parking facilities at the hotel, especially the heated and secure underground parking, are appreciated for their convenience, particularly during extremely cold weather. The parking facilities are generally deemed adequate and contribute positively to the overall guest experience.
For families, the hotel offers spacious rooms and amenities such as playpens, catering well to those traveling with children. Guests appreciate the accommodating nature of the hotel staff towards family needs, despite minor issues like occasional warm water problems and cleanliness concerns.
The beds at Podollan Inn & Spa are another frequently praised aspect with many guests finding them extremely comfortable. While pillow quality receives mixed reviews, the majority of guests report restful and comfortable sleep experiences.
Overall, Podollan Inn & Spa in Grande Prairie is praised for its excellent location, quality dining experiences, friendly and professional staff, comfortable rooms and exceptional spa facilities. Despite some areas needing improvement, the hotel remains a popular and highly regarded choice for travelers seeking a pleasant stay in Grande Prairie.
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The breakfast offerings at Podollan Inn & Spa are highly praised for their variety, quality and the inclusion of complimentary breakfast with room rates. Guests often describe the breakfast as delicious and satisfying, complete with freshly made items and omelette stations. The hotel's restaurant, Jax's, is also a significant highlight, known for its excellent food, friendly staff and pleasant atmosphere, contributing to a delightful dining experience.
The rooms receive a mix of reviews but are frequently noted for their cleanliness, spaciousness, comfort and features such as jacuzzi tubs and fireplaces. While some guests report outdated decor and maintenance issues, most find the rooms comfortable with extremely comfy beds often highlighted. The cleanliness of the rooms is consistently praised, although there are occasional mentions of areas needing more attention.
Staff across various departments, including front desk and restaurant, are frequently commended for their politeness, friendliness and professional service. Guests often describe staff members as accommodating and helpful, contributing significantly to their overall positive experience at the hotel.
The spa at Podollan Inn & Spa is another highlight, offering exceptional facilities and services that enhance the relaxation experience for guests. Massages and spa amenities receive particular praise, making the hotel a memorable destination for those seeking comfort and rejuvenation.
Parking facilities at the hotel, especially the heated and secure underground parking, are appreciated for their convenience, particularly during extremely cold weather. The parking facilities are generally deemed adequate and contribute positively to the overall guest experience.
For families, the hotel offers spacious rooms and amenities such as playpens, catering well to those traveling with children. Guests appreciate the accommodating nature of the hotel staff towards family needs, despite minor issues like occasional warm water problems and cleanliness concerns.
The beds at Podollan Inn & Spa are another frequently praised aspect with many guests finding them extremely comfortable. While pillow quality receives mixed reviews, the majority of guests report restful and comfortable sleep experiences.
Overall, Podollan Inn & Spa in Grande Prairie is praised for its excellent location, quality dining experiences, friendly and professional staff, comfortable rooms and exceptional spa facilities. Despite some areas needing improvement, the hotel remains a popular and highly regarded choice for travelers seeking a pleasant stay in Grande Prairie.
Hotel for Honeymoon
Offers a Romance Package featuring a lavish suite with a 32-jet Jacuzzi tub, fireplace, and oversized bathroom. The package includes roses, wine, chocolate-covered strawberries, and a hot breakfast, ensuring a romantic experience.
Hotel with Spa
Podollan Inn & Spa in Grande Prairie offers guests a spa experience. The inn is known for providing spa treatments and services for relaxation and well-being.
Family Friendly Hotel
This hotel offers spacious family suites and a spa, providing relaxation for parents and comfort for children. It also features a pool and is located near Muskoseepi Park, offering convenient access to outdoor activities.
Dog Friendly Hotel
While specific pet policies are not detailed in the provided context, Podollan Inn & Spa - Grande Prairie often accommodates pets. Contact the hotel directly for their pet policies to confirm pet-friendly amenities and any associated fees.
Business Hotel
This Inn is ideally located in Grande Prairie, and has a full-service spa and wellness centre, free heated underground parking, a fitness centre, Wi-Fi, in-room fridges, and a licensed restaurant.
Hotel with Parking
This inn is ideally located in Grande Prairie, and has free heated underground parking. It also offers a full-service spa and wellness centre, a fitness centre, Wi-Fi, in-room fridges, and a licensed restaurant.
EV charging stations
Accessible Hotel
Podollan Inn & Spa - Grande Prairie is listed as an accessible hotel. Accessible spa services are also available for guests.
Hotel with EV Charging Stations
Romantic Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
The Podollan Inn & Spa in Grande Prairie is consistently praised for its prime location. Guests appreciate its proximity to essential amenities, making it an optimal choice for both shopping and dining. The hotel's location is deemed convenient and easily accessible with many guests mentioning it was perfect for their specific needs, whether attending events like the Bear Creek Music Festival or simply exploring the local area. The convenient access to highways and nearby attractions such as the farmers market further enhances its appeal. Alongside the great location, guests frequently note the cleanliness of the rooms and common areas, along with friendly staff and a good attached restaurant. The location is described as safe and ideal for those looking to enjoy a comfortable stay with easy access to everything they need.
Podollan Inn & Spa in Grande Prairie receives high praise for its breakfast offerings according to guest reviews. Most visitors describe the breakfast as great, very good or excellent, highlighting a variety of delicious options, from hot meals to personalized dishes. The inclusion of a complimentary breakfast with the room rate is frequently mentioned as a significant perk with some guests calling it the best complimentary breakfast in the province. The breakfast service is noted for its quality and friendly staff, adding to a positive dining experience. Noteworthy mentions include the freshly made breakfast items, ample variety and omelette stations.
However, a few reviews mention areas for improvement, such as limited options for plant-based diets and occasional confusion about the menu. Despite these minor issues, the breakfast generally leaves a positive impression on guests, often described as delicious, satisfying and a good value. The breakfast service contributes significantly to the overall pleasant experience at Podollan Inn & Spa, making it a frequent choice for returning visitors.
The dinner experience at Podollan Inn & Spa in Grande Prairie has garnered significant attention with numerous reviews highlighting the quality of their on-site dining options. Jax's restaurant, in particular, stands out as a favorite among guests, frequently described as having "excellent" and "amazing" food. Many guests appreciated the friendly and helpful restaurant staff, creating a welcoming and comfortable atmosphere.
The service at the restaurant is often commended for being attentive and respectful, enhancing the overall dining experience. Guests found the atmosphere of the restaurant pleasant and the food generally "top-notch" or "phenomenal." Several guests pointed out that both dinner and breakfast at the hotel are highly recommendable.
Despite the overwhelmingly positive feedback, there were a few comments on smaller portions and occasional reports of food being not up to expectations. Some mentioned the restaurant could be under-staffed at times, affecting the service quality. However, these instances seem to be rare compared to the consistent praise for the food and ambiance.
In summary, dining at Podollan Inn & Spa's on-site restaurant generally promises a delightful experience with exceptional food and commendable service, making it a highlight of many guests' stays.
The rooms at Podollan Inn & Spa - Grande Prairie seem to be a mixed bag with reviews revealing a range of experiences. On the positive side, guests frequently mention that the rooms are clean, spacious and comfortable with comfy beds being a common highlight. The availability of large suites and family rooms with extensive amenities, such as jacuzzi tubs and fireplaces, adds to the appeal for many travelers. The bathrooms, often noted for their size, feature soaker tubs and glassed-in showers, enhancing the comfort. Most guests appreciated the good service and found the hotel to have a quiet ambiance, which contributes to a peaceful stay.
However, some reviews indicate that the hotel could benefit from updates and renovations with several guests pointing out dated decor, broken blinds, cracked windows and fixtures in need of repair. Noise from neighboring rooms or external guests was noted by some, affecting their overall experience. A few reviews also mentioned a lack of extra blankets and limited lighting in certain rooms. While the spaciousness and layout of the rooms received praise, the inconsistency in maintenance and updates left some guests unimpressed.
Overall, those seeking cleanliness, comfort and ample space may find Podollan Inn & Spa a suitable choice, albeit with the knowledge that some rooms may exhibit signs of wear and need for modernization.
Guests at Podollan Inn & Spa in Grande Prairie have a lot to say about the beds and for the most part, the feedback leans strongly towards positive. Many reviewers highlight the comfort of the beds, often describing them as comfy, comfortable and very comfortable. Several guests go so far as to call the beds amazing, excellent and even the most comfortable they've ever slept on.
The large king-sized beds receive praise for their roominess and comfort with descriptions like big soft bed and nice soft bed adding to the positive remarks. The bedding is also noted to be ample, which contributes to a restful night's sleep. It's not uncommon for guests to mention sleeping like a baby, thanks to the cozy and secure sleeping environment.
Pillow quality, however, seems mixed. While some guests enjoy the good pillows that accompany the comfy beds, others feel that new pillows are necessary, complaining of them being lumpy or hard.
Unfortunately, not all reviews are positive. Some guests have experienced issues with bed comfort, describing instances of hard or worn mattresses, divots in the mattresses and broken springs. A few negative anecdotes specifically mention the bed and pillows being uncomfortable and even leading to poor sleep experiences.
Despite some inconsistencies, the majority of reviews reflect that Podollan Inn & Spa provides a relaxing and comfortable sleeping experience for most guests, making it a noteworthy option for travelers seeking restful accommodation.
Podollan Inn & Spa in Grande Prairie receives mixed reviews regarding cleanliness, but many guests appreciate several key aspects. The rooms frequently receive commendation for being clean and comfortable with clean linens and an overall pleasant and accommodating atmosphere. Many find the facilities very clean with some describing the hotel as tidy and noting specific areas, such as the floors and desks, as spotless. Guests appreciated features like extremely comfortable beds and the fantastic complimentary breakfast.
However, there are recurring themes of areas needing improvement. Some guests reported issues with cleanliness in common spaces and corridors with trash and unattended areas being a common complaint. Instances of dirty furniture, stained pullout couches and carpets were noted. Several visitors mentioned problems like peeling paint and outdated decor, suggesting that the hotel could benefit from more consistent maintenance and updates.
Despite these issues, the helpfulness of the staff is often highlighted with housekeeping generally receiving positive feedback. Yet, there were isolated incidents of noise disturbance caused by housekeeping activities and fire alarms. The parking facilities and the overall quietness of the hotel, despite its full parking lot, were additional positives.
Overall, Podollan Inn & Spa offers a clean and comfortable stay for many guests but has room for improvement in maintaining its facilities and ensuring all areas meet the desired level of cleanliness.
Visitors to the Podollan Inn & Spa in Grande Prairie consistently highlight the exceptional quality of its staff. Across various departments, be it the front desk, restaurant or room service, guests frequently describe team members as polite, friendly and accommodating. Notably, the front desk staff are often singled out for their impeccable service and warm welcomes. The restaurant staff also receive high praise for their exceptional service and friendliness, contributing to the overall positive dining experience.
Guests appreciate the helpfulness and professionalism of the staff, who are frequently mentioned as going out of their way to assist with any needs or requests. The consistent mention of the staff's pleasant and cheerful demeanor indicates a welcoming atmosphere at the hotel. Despite a few isolated comments about unhelpfulness, the overwhelming consensus is that the staff at Podollan Inn & Spa are fantastic, making stays more enjoyable and memorable.
Overall, the hotel maintains an inviting environment, aided significantly by its friendly, professional and accommodating staff.
Many guests at Podollan Inn & Spa - Grande Prairie have shared varied experiences with the hotel's wifi. On the positive side, some found the wifi to be great. However, several others encountered recurring issues such as connectivity problems, slow and erratic performance and difficulties staying connected. There are mentions of the wifi occasionally not working at all. Overall, while the free wifi is a notable amenity, it appears to have provided an inconsistent experience for guests.
Podollan Inn & Spa - Grande Prairie offers an exceptional spa experience that has left guests highly impressed. The spa itself is frequently highlighted as an incredible feature with many visitors appreciating it as a special bonus to their stay. The facilities, including the bath tub, spa tub and shower, have been described as perfect, enhancing the overall relaxation experience. Guests particularly rave about the quality of the massages, which have been termed amazing. The combination of nice rooms and a top-notch spa makes this hotel a memorable destination for those seeking both comfort and rejuvenation.
Parking at Podollan Inn & Spa in Grande Prairie has been largely praised by guests with many noting the convenience and ease of access. The availability of underground parking is particularly highlighted as a great feature, especially appreciated during extremely cold weather conditions with temperatures dropping as low as -50 degrees Celsius. The addition of heated and secure underground parking offers an extra level of comfort and peace of mind, something guests have found to be a significant bonus.
The general sentiment toward parking is positive with remarks about it being ample, good, reasonable and adequate. However, there are a few observations regarding the outdoor parking area, such as noise from smokers at night and occasional garbage presence. The parking space can be tight at times and there was mention of the challenge posed by road construction around the area. Despite these minor issues, the overall feedback suggests that the parking facilities meet a satisfactory standard and contribute positively to the guest experience at the hotel.
Podollan Inn & Spa - Grande Prairie offers some features that cater to families traveling with children. Guests appreciated the availability of a playpen for infants, which reflects the hotel's accommodating nature. Rooms are described as spacious, making them suitable for families. Receiving an ice pack with a positive attitude was noted, adding to the positive experiences for guests with children. While there are challenges such as occasional issues with warm water and cleanliness concerns, the size of the rooms and the hotel's readiness to provide amenities for young children stand out as highlights for families considering a stay.
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Location
Breakfast
However, a few reviews mention areas for improvement, such as limited options for plant-based diets and occasional confusion about the menu. Despite these minor issues, the breakfast generally leaves a positive impression on guests, often described as delicious, satisfying and a good value. The breakfast service contributes significantly to the overall pleasant experience at Podollan Inn & Spa, making it a frequent choice for returning visitors.
Dinner
The service at the restaurant is often commended for being attentive and respectful, enhancing the overall dining experience. Guests found the atmosphere of the restaurant pleasant and the food generally "top-notch" or "phenomenal." Several guests pointed out that both dinner and breakfast at the hotel are highly recommendable.
Despite the overwhelmingly positive feedback, there were a few comments on smaller portions and occasional reports of food being not up to expectations. Some mentioned the restaurant could be under-staffed at times, affecting the service quality. However, these instances seem to be rare compared to the consistent praise for the food and ambiance.
In summary, dining at Podollan Inn & Spa's on-site restaurant generally promises a delightful experience with exceptional food and commendable service, making it a highlight of many guests' stays.
Rooms
However, some reviews indicate that the hotel could benefit from updates and renovations with several guests pointing out dated decor, broken blinds, cracked windows and fixtures in need of repair. Noise from neighboring rooms or external guests was noted by some, affecting their overall experience. A few reviews also mentioned a lack of extra blankets and limited lighting in certain rooms. While the spaciousness and layout of the rooms received praise, the inconsistency in maintenance and updates left some guests unimpressed.
Overall, those seeking cleanliness, comfort and ample space may find Podollan Inn & Spa a suitable choice, albeit with the knowledge that some rooms may exhibit signs of wear and need for modernization.
Beds
The large king-sized beds receive praise for their roominess and comfort with descriptions like big soft bed and nice soft bed adding to the positive remarks. The bedding is also noted to be ample, which contributes to a restful night's sleep. It's not uncommon for guests to mention sleeping like a baby, thanks to the cozy and secure sleeping environment.
Pillow quality, however, seems mixed. While some guests enjoy the good pillows that accompany the comfy beds, others feel that new pillows are necessary, complaining of them being lumpy or hard.
Unfortunately, not all reviews are positive. Some guests have experienced issues with bed comfort, describing instances of hard or worn mattresses, divots in the mattresses and broken springs. A few negative anecdotes specifically mention the bed and pillows being uncomfortable and even leading to poor sleep experiences.
Despite some inconsistencies, the majority of reviews reflect that Podollan Inn & Spa provides a relaxing and comfortable sleeping experience for most guests, making it a noteworthy option for travelers seeking restful accommodation.
Cleanliness
However, there are recurring themes of areas needing improvement. Some guests reported issues with cleanliness in common spaces and corridors with trash and unattended areas being a common complaint. Instances of dirty furniture, stained pullout couches and carpets were noted. Several visitors mentioned problems like peeling paint and outdated decor, suggesting that the hotel could benefit from more consistent maintenance and updates.
Despite these issues, the helpfulness of the staff is often highlighted with housekeeping generally receiving positive feedback. Yet, there were isolated incidents of noise disturbance caused by housekeeping activities and fire alarms. The parking facilities and the overall quietness of the hotel, despite its full parking lot, were additional positives.
Overall, Podollan Inn & Spa offers a clean and comfortable stay for many guests but has room for improvement in maintaining its facilities and ensuring all areas meet the desired level of cleanliness.
Staff
Guests appreciate the helpfulness and professionalism of the staff, who are frequently mentioned as going out of their way to assist with any needs or requests. The consistent mention of the staff's pleasant and cheerful demeanor indicates a welcoming atmosphere at the hotel. Despite a few isolated comments about unhelpfulness, the overwhelming consensus is that the staff at Podollan Inn & Spa are fantastic, making stays more enjoyable and memorable.
Overall, the hotel maintains an inviting environment, aided significantly by its friendly, professional and accommodating staff.
Wi-Fi
Spa
Parking
The general sentiment toward parking is positive with remarks about it being ample, good, reasonable and adequate. However, there are a few observations regarding the outdoor parking area, such as noise from smokers at night and occasional garbage presence. The parking space can be tight at times and there was mention of the challenge posed by road construction around the area. Despite these minor issues, the overall feedback suggests that the parking facilities meet a satisfactory standard and contribute positively to the guest experience at the hotel.
Family
No, Podollan Inn & Spa - Grande Prairie doesn't have any pool.
Yes, a spa is available at Podollan Inn & Spa - Grande Prairie.
Yes, Podollan Inn & Spa - Grande Prairie welcomes dogs.
Yes, parking facilities are available at Podollan Inn & Spa - Grande Prairie.
Yes, Podollan Inn & Spa - Grande Prairie has a gym.
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