Hotel Plaza Génova Centro
Guadalajara
20.67495100,
-103.34431300
,
Avenida Juarez 123 Colonia Guadalajara Centro
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Summary of reviewsHotel Plaza Génova Centro in Guadalajara receives high praise for its exceptional location, offering convenient access to the city's historic center and key attractions like the cathedral and main square, all within walking distance. The hotel's setting provides a tranquil retreat amidst the bustling downtown area, giving travelers the best of both worlds. The friendly and accommodating staff, as well as the cleanliness and comfort of the beds, contribute significantly to a positive guest experience.
Breakfast at the hotel is well-regarded with many guests highlighting the delicious, varied buffet options and the friendly service. Although there are minor critiques about repetitiveness and basic offerings, the overall sentiment is that breakfast adds value to the stay. Similarly, the dinner service, although mixed, is noted for its tasty and high-quality meals with positive comments dominating despite occasional service and menu inconsistencies.
The rooms, while comfortable, receive mixed reviews due to their dated condition and maintenance issues like old furniture and dirty carpets. Despite these drawbacks, the rooms are generally clean and well-equipped. The hotel's commitment to cleanliness is appreciated by some guests, although there are notable concerns over the state of carpets and common areas.
The staff at Hotel Plaza Génova Centro are consistently praised for their attentive and courteous service, particularly the reception and cleaning teams. However, occasional lapses in service attentiveness are noted. Internet connectivity presents a mixed experience with some guests praising the Wi-Fi while others report slow speeds and connection issues.
Valet parking is a positive aspect but comes with challenges such as limited space and long wait times. The nightlife around the hotel is seen as a drawback with concerns about safety and noise levels at night. Despite issues with parking and the nighttime environment, the hotel's central location remains a significant advantage.
Comfortable beds are a standout feature, though attention to bedding cleanliness and maintenance is needed. Business travelers will find the hotel well-suited to their needs with efficient reception services and reliable internet making it a convenient choice for work-related stays.
Overall, Hotel Plaza Génova Centro is recommended for its excellent location, comfortable accommodations and welcoming staff with some areas for improvement in room maintenance, cleanliness and parking logistics.
Categories
Breakfast at the hotel is well-regarded with many guests highlighting the delicious, varied buffet options and the friendly service. Although there are minor critiques about repetitiveness and basic offerings, the overall sentiment is that breakfast adds value to the stay. Similarly, the dinner service, although mixed, is noted for its tasty and high-quality meals with positive comments dominating despite occasional service and menu inconsistencies.
The rooms, while comfortable, receive mixed reviews due to their dated condition and maintenance issues like old furniture and dirty carpets. Despite these drawbacks, the rooms are generally clean and well-equipped. The hotel's commitment to cleanliness is appreciated by some guests, although there are notable concerns over the state of carpets and common areas.
The staff at Hotel Plaza Génova Centro are consistently praised for their attentive and courteous service, particularly the reception and cleaning teams. However, occasional lapses in service attentiveness are noted. Internet connectivity presents a mixed experience with some guests praising the Wi-Fi while others report slow speeds and connection issues.
Valet parking is a positive aspect but comes with challenges such as limited space and long wait times. The nightlife around the hotel is seen as a drawback with concerns about safety and noise levels at night. Despite issues with parking and the nighttime environment, the hotel's central location remains a significant advantage.
Comfortable beds are a standout feature, though attention to bedding cleanliness and maintenance is needed. Business travelers will find the hotel well-suited to their needs with efficient reception services and reliable internet making it a convenient choice for work-related stays.
Overall, Hotel Plaza Génova Centro is recommended for its excellent location, comfortable accommodations and welcoming staff with some areas for improvement in room maintenance, cleanliness and parking logistics.
Hotel near Nightlife Spots
Located in the Guadalajara Centro area, Hotel Plaza Génova Centro is near various dining and entertainment options. The hotel's central location makes it a convenient choice for exploring the city's nightlife.
Cheap Hotel
Hotel Plaza Génova Centro offers budget accommodations in a central location. Its proximity to Guadalajara's main attractions and public transportation makes it a practical choice for budget travelers.
Hotel Taking Steps Towards Sustainability
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Hotel Plaza Génova Centro in Guadalajara is consistently praised for its exceptional location, making it a prime choice for visitors wanting convenient access to the city's historic center. Guests highlight its proximity to key attractions such as the cathedral, main square and numerous cultural spots, all within walking distance. The hotel’s central setting offers easy access to restaurants, local markets and various shopping areas.
Moreover, the tranquil neighborhood juxtaposed with the hustle and bustle of downtown gives travelers the best of both worlds—a calm retreat that's still close to the action. Many reviewers also appreciate the cleanliness, comfortable beds and the friendly, accommodating staff. While the breakfast options available for a fee are noted positively, special mention is made of the added amenities such as secure parking and a gym, which enhance the overall experience.
Overall, Hotel Plaza Génova Centro’s strategic and central location, paired with its satisfactory amenities and excellent service, makes it an ideal base for exploring Guadalajara’s rich historical and cultural landscape.
Hotel Plaza Génova Centro offers a breakfast experience that, for the most part, receives high marks from its guests. The recurring theme in many reviews is praise for the breakfast being very good, delicious and varied. The buffet breakfast, in particular, is frequently highlighted as excellent and substantial with guests appreciating the range of tasty options available. Many find the service and kindness at the buffet to be an added bonus.
While several guests mention the breakfast as a great option, some do note areas for improvement. A few found the breakfast repetitive and lacked variety, while others commented on the food being very basic and sometimes bad in taste. Despite these criticisms, the overall consensus seems to be that the breakfast at Hotel Plaza Génova Centro is a positive part of the guest experience, contributing to good starts to their days.
Overall, the delicious and varied offerings keep guests coming back, though there is room for enhancement to ensure a consistently satisfying culinary start to everyone's day.
Hotel Plaza Génova Centro offers a mixed dining experience, but the food at the restaurant generally receives high praise. Guests frequently commend the delicious and tasty meals, highlighting the excellent dinner offerings and good variety, particularly at the buffet. Many find the restaurant's schedule convenient with services available for lunch and dinner.
However, some reviews point out inconsistencies in the quality of service and menu options. While some diners describe the food as exceptional, others criticize the restaurant for being expensive with a poor menu, especially for lunch and dinner. Issues such as slow or terrible service and occasional lack of wine or beer at the bar have also been noted. Despite these drawbacks, positive remarks about the delicious and high-quality food dominate the feedback.
Hotel Plaza Génova Centro receives mixed feedback regarding its rooms, though many guests highlight several positive aspects. A significant number of reviewers find the rooms to be super comfortable, spacious and equipped with necessary amenities like irons and coffee makers. The cleanliness of the rooms also gets positive mentions with many guests appreciating the clean towels, bedding and toiletries provided. Comfortable beds and nice showers are frequently noted, contributing to overall guest satisfaction.
However, some areas require attention. Several guests comment on the dated condition of rooms, suggesting the need for refurbishment and better maintenance. Issues like old furniture, dirty carpets, a musty smell and occasional maintenance problems such as leaks and broken fixtures are mentioned. Some reviewers find the rooms smaller than expected, although they note that the rooms still have everything needed for a stay.
Noise appears to be another concern, particularly for rooms facing the main road with thin windows failing to block out the sound. A few guests also point out that room cleaning services can be inconsistent, sometimes occurring later in the day.
Despite these drawbacks, the central location of the hotel stands out as a major plus, providing easy access to local landmarks and attractions. Overall, while the comfort and amenities of the rooms receive praise, addressing the maintenance and cleanliness issues could significantly enhance the guest experience at Hotel Plaza Génova Centro.
Hotel Plaza Génova Centro is frequently praised for its exceptionally comfortable beds. Many guests describe the beds, pillows and covers as very comfortable with some mentioning king-size beds as particularly great. The accommodation's rooms are noted for being both comfortable and clean, contributing to an overall pleasant stay.
However, there are some areas of concern regarding the cleanliness and maintenance of the bedding. A few reviews highlight issues such as stained bed sheets and bedspreads, torn sheets and some beds carrying a bad smell. Despite these drawbacks, the majority of guests seem to rest well, thanks to the cozy and supportive mattresses provided.
While the beds consistently receive high marks for comfort, attention to detail in terms of bedding cleanliness and proper bed making is needed. Overall, guests largely enjoy the comfort of the beds at Hotel Plaza Génova Centro, making it a strong choice for travelers prioritizing a good night's sleep.
Hotel Plaza Génova Centro has received mixed reviews when it comes to cleanliness. On the positive side, many guests noted that their rooms were always clean with regular housekeeping ensuring clean bedding, towels and overall room hygiene. Several mentions highlight the cleanliness and neatness of the rooms, including clean bathrooms and excellent overall cleanliness. Some guests also appreciated the comfort of the clean bedding and the effort put into maintaining high standards of cleanliness in certain areas of the hotel.
However, there are significant concerns that have been raised as well. A recurring issue mentioned by several guests is the dirty carpets in the rooms, which were often described as extremely dirty and stained. The common areas, including hallways and elevators, were also pointed out as being neglected and dirty.
Furthermore, reviews indicated that some bathrooms were not cleaned properly with instances of broken amenities and remnants of dirt. Specific mentions of dirty sheets and dirty rooms were noted multiple times. Guests also reported that maintenance and overall cleanliness of some facilities were lacking and there was a considerable mishap with trays and utensils left unattended outside rooms for extended periods.
While the hotel seems to make an effort in cleaning individual rooms to a satisfactory standard for some guests, the issues with outdated and dirty facilities, carpets and common areas overshadow the positive aspects. This creates a rather uneven experience with cleanliness throughout the hotel.
The staff at Hotel Plaza Génova Centro consistently receive high praise for their attentive and friendly service. Guests frequently highlight the promptness and courtesy of the staff, especially those handling vehicle services and morning duties. The reception staff are recognized for being exceptionally helpful and accommodating, often going above and beyond to meet guest needs.
Numerous reviews commend the impeccable and superb attention provided by each employee, including the friendly and considerate cleaning staff. Politeness and kindness seem to be a hallmark of the hotel’s service with many guests appreciating the positive personal interactions they experienced.
While the majority of feedback regarding the staff is overwhelmingly positive, a few reviews mention instances where service fell short, including issues with attentiveness and the handling of complaints. Despite these occasional criticisms, the overall sentiment is that the staff are good-natured, polite and dedicated to providing a pleasant stay for their guests. The excellent service, particularly in reception and the restaurant, contributes to a welcoming atmosphere at the hotel.
Hotel Plaza Génova Centro offers a mixed experience when it comes to internet connectivity. While some guests have praised the hotel for providing good and efficient Wi-Fi service, others have encountered issues. A number of reviews indicate that the Wi-Fi is slow and the overall quality of the internet connection is not always dependable. Despite these occasional setbacks, there are positive remarks about the Wi-Fi being excellent, suggesting that experiences may vary depending on specific circumstances or locations within the hotel.
'Hotel Plaza Génova Centro' offers valet parking, which is generally seen as a positive aspect of the hotel with many guests appreciating the availability and security of this service. Although the hotel provides valet parking and some guests have found it to be good, there are recurring mentions of the parking lot's size being quite limited and sometimes insufficient. The parking lot itself is not visually appealing and there seem to be issues with control and noise from an adjacent parking facility, which can disrupt sleep due to constant alarms.
While the valet parking system is praised by some, others have reported it to be slow and problematic, especially during check-in. There have also been mentions of long waits with some guests experiencing delays of over an hour. Additionally, the parking service's availability is noted, but its capacity is limited and there can be a lack of organization upon arrival or departure. Despite these challenges, the inclusion of parking in the overall stay is a benefit that some guests appreciate.
The nightlife around Hotel Plaza Génova Centro appears to have a few drawbacks according to guest reviews. The area is reportedly not very safe to walk around at night and the neighborhood is considered less appealing after dark. Noise levels are a common concern with guests frequently mentioning disturbances from street traffic and nearby avenues. Additionally, the presence of people drinking outside the hotel contributes to a sense of unease. Overall, while the hotel may have its merits, the nighttime environment around it poses some challenges.
Hotel Plaza Génova Centro provides excellent facilities for business travelers, offering a prime location in the city center with easy access to commercial areas. The hotel is well-connected to business centers and its proximity to workspaces makes it convenient for work-related stays. Guests frequently highlight the reliable and fast internet service, making it suitable for remote work. Efficiency at reception is commendable with smooth billing and service interactions. Overall, it stands out as an ideal spot for business stays in the heart of the city.
Hotel Plaza Génova Centro enjoys a prime location in the heart of Guadalajara, making it especially convenient for guests. Its central position renders it highly accessible to numerous tourist attractions and key spots around the city. The hotel's ease of access extends to guests arriving by vehicle, ensuring smooth travel logistics. However, while its accessibility and location are frequently praised, some guests have noted areas for improvement, such as noise levels.
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Location
Moreover, the tranquil neighborhood juxtaposed with the hustle and bustle of downtown gives travelers the best of both worlds—a calm retreat that's still close to the action. Many reviewers also appreciate the cleanliness, comfortable beds and the friendly, accommodating staff. While the breakfast options available for a fee are noted positively, special mention is made of the added amenities such as secure parking and a gym, which enhance the overall experience.
Overall, Hotel Plaza Génova Centro’s strategic and central location, paired with its satisfactory amenities and excellent service, makes it an ideal base for exploring Guadalajara’s rich historical and cultural landscape.
Breakfast
While several guests mention the breakfast as a great option, some do note areas for improvement. A few found the breakfast repetitive and lacked variety, while others commented on the food being very basic and sometimes bad in taste. Despite these criticisms, the overall consensus seems to be that the breakfast at Hotel Plaza Génova Centro is a positive part of the guest experience, contributing to good starts to their days.
Overall, the delicious and varied offerings keep guests coming back, though there is room for enhancement to ensure a consistently satisfying culinary start to everyone's day.
Dinner
However, some reviews point out inconsistencies in the quality of service and menu options. While some diners describe the food as exceptional, others criticize the restaurant for being expensive with a poor menu, especially for lunch and dinner. Issues such as slow or terrible service and occasional lack of wine or beer at the bar have also been noted. Despite these drawbacks, positive remarks about the delicious and high-quality food dominate the feedback.
Rooms
However, some areas require attention. Several guests comment on the dated condition of rooms, suggesting the need for refurbishment and better maintenance. Issues like old furniture, dirty carpets, a musty smell and occasional maintenance problems such as leaks and broken fixtures are mentioned. Some reviewers find the rooms smaller than expected, although they note that the rooms still have everything needed for a stay.
Noise appears to be another concern, particularly for rooms facing the main road with thin windows failing to block out the sound. A few guests also point out that room cleaning services can be inconsistent, sometimes occurring later in the day.
Despite these drawbacks, the central location of the hotel stands out as a major plus, providing easy access to local landmarks and attractions. Overall, while the comfort and amenities of the rooms receive praise, addressing the maintenance and cleanliness issues could significantly enhance the guest experience at Hotel Plaza Génova Centro.
Beds
However, there are some areas of concern regarding the cleanliness and maintenance of the bedding. A few reviews highlight issues such as stained bed sheets and bedspreads, torn sheets and some beds carrying a bad smell. Despite these drawbacks, the majority of guests seem to rest well, thanks to the cozy and supportive mattresses provided.
While the beds consistently receive high marks for comfort, attention to detail in terms of bedding cleanliness and proper bed making is needed. Overall, guests largely enjoy the comfort of the beds at Hotel Plaza Génova Centro, making it a strong choice for travelers prioritizing a good night's sleep.
Cleanliness
However, there are significant concerns that have been raised as well. A recurring issue mentioned by several guests is the dirty carpets in the rooms, which were often described as extremely dirty and stained. The common areas, including hallways and elevators, were also pointed out as being neglected and dirty.
Furthermore, reviews indicated that some bathrooms were not cleaned properly with instances of broken amenities and remnants of dirt. Specific mentions of dirty sheets and dirty rooms were noted multiple times. Guests also reported that maintenance and overall cleanliness of some facilities were lacking and there was a considerable mishap with trays and utensils left unattended outside rooms for extended periods.
While the hotel seems to make an effort in cleaning individual rooms to a satisfactory standard for some guests, the issues with outdated and dirty facilities, carpets and common areas overshadow the positive aspects. This creates a rather uneven experience with cleanliness throughout the hotel.
Staff
Numerous reviews commend the impeccable and superb attention provided by each employee, including the friendly and considerate cleaning staff. Politeness and kindness seem to be a hallmark of the hotel’s service with many guests appreciating the positive personal interactions they experienced.
While the majority of feedback regarding the staff is overwhelmingly positive, a few reviews mention instances where service fell short, including issues with attentiveness and the handling of complaints. Despite these occasional criticisms, the overall sentiment is that the staff are good-natured, polite and dedicated to providing a pleasant stay for their guests. The excellent service, particularly in reception and the restaurant, contributes to a welcoming atmosphere at the hotel.
Wi-Fi
Parking
While the valet parking system is praised by some, others have reported it to be slow and problematic, especially during check-in. There have also been mentions of long waits with some guests experiencing delays of over an hour. Additionally, the parking service's availability is noted, but its capacity is limited and there can be a lack of organization upon arrival or departure. Despite these challenges, the inclusion of parking in the overall stay is a benefit that some guests appreciate.
Nightlife
Business
Accessible
No, Hotel Plaza Génova Centro doesn't have any pool.
No, a spa isn't available at Hotel Plaza Génova Centro.
No, Hotel Plaza Génova Centro doesn't allow dogs.
Yes, parking facilities are available at Hotel Plaza Génova Centro.
Yes, Hotel Plaza Génova Centro has a gym.
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