MaxX by Steigenberger Guangzhou Zhujiang New Town - Free Shuttle bus to Canton Fair Complex during Canton Fair Period
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Summary of reviewsMaxX by Steigenberger Guangzhou Zhujiang New Town offers an ideal location for both leisure and business travelers, positioned in the heart of Guangzhou's business district with convenient access to markets, gardens, dining options, and key city attractions. Guests particularly appreciate its proximity to the metro station and shopping mall, facilitating easy navigation through the bustling city and smooth attendance at the Canton Fair. The hotel is noted for its modern ambiance, cleanliness, spacious rooms, and attentive staff, contributing to a satisfying experience complemented by the vibrant surrounding area.
Breakfast receives mixed feedback, with many guests expressing satisfaction with the variety, freshness, and quality of the offerings, which include European and Chinese dishes. While the breakfast is generally viewed as tasty and fulfilling, some guests note potential improvements in its inclusivity and diversity to better cater to international tastes.
Cleanliness is a strong point for the hotel, with rooms described as spacious, tidy, and well-decorated, featuring high-quality amenities. Guests frequently commend the cleanliness of the bathrooms and the quality of beds and linen, although isolated issues have been mentioned.
The hotel staff is generally lauded for their friendliness and helpfulness, particularly individuals like JACK and Mr. Fung at the concierge. Despite minor communication challenges due to language barriers, the staff's willingness to assist and their responsive front desk service enhance the overall guest experience.
One critical area requiring attention is the hotel’s Wi-Fi service, which guests often find disappointing due to connectivity issues and slow speeds. Reliable internet access remains a crucial aspect needing improvement for a satisfactory guest experience.
In summary, MaxX by Steigenberger Guangzhou Zhujiang New Town promises guests a central location with satisfying accommodations and attentive service, though it could benefit from enhancements in breakfast diversity and internet connectivity to better meet international expectations.
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Breakfast receives mixed feedback, with many guests expressing satisfaction with the variety, freshness, and quality of the offerings, which include European and Chinese dishes. While the breakfast is generally viewed as tasty and fulfilling, some guests note potential improvements in its inclusivity and diversity to better cater to international tastes.
Cleanliness is a strong point for the hotel, with rooms described as spacious, tidy, and well-decorated, featuring high-quality amenities. Guests frequently commend the cleanliness of the bathrooms and the quality of beds and linen, although isolated issues have been mentioned.
The hotel staff is generally lauded for their friendliness and helpfulness, particularly individuals like JACK and Mr. Fung at the concierge. Despite minor communication challenges due to language barriers, the staff's willingness to assist and their responsive front desk service enhance the overall guest experience.
One critical area requiring attention is the hotel’s Wi-Fi service, which guests often find disappointing due to connectivity issues and slow speeds. Reliable internet access remains a crucial aspect needing improvement for a satisfactory guest experience.
In summary, MaxX by Steigenberger Guangzhou Zhujiang New Town promises guests a central location with satisfying accommodations and attentive service, though it could benefit from enhancements in breakfast diversity and internet connectivity to better meet international expectations.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
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Romantic Hotel
Business Hotel
Hotel with Gym
5-Star Hotel
Guest Reviews
MaxX by Steigenberger Guangzhou Zhujiang New Town boasts an ideal location in the heart of Guangzhou, offering guests convenient access to key attractions such as markets, gardens, and a plethora of dining options, including Arabic restaurants. The hotel is strategically positioned near a metro station and a shopping mall, making it easy to navigate the bustling city and attend the Canton Fair. Guests appreciate the modern ambiance and cleanliness of the property, complemented by spacious rooms and attentive staff. Numerous reviews emphasize the hotel's central location, nestled within the city's business district, with European cafes and local bars just moments away. The blend of a vibrant surrounding area and high-quality in-room amenities contributes to an overall satisfying stay, encouraging repeat visits from those who treasure the combination of convenience and comfort.
The breakfast experience at MaxX by Steigenberger Guangzhou Zhujiang New Town receives mixed feedback from guests, though there are undoubtedly positive aspects worth highlighting. Many appreciate the variety and freshness of the offerings, noting an extensive buffet with a wide selection that includes both European and Chinese dishes. The breakfast is frequently described as tasty, delicious, and exceeding expectations in terms of choice and quality, with freshly prepared items by skilled cooks.
Guests who enjoy savory options will find plenty to satisfy their palate, as the breakfast seems to lean more towards this flavor profile. There is also the advantage of evening snacks that add to the dining experience at the hotel. Fresh fruit and good breakfast offerings provide an enjoyable start to the day for many visitors.
On the other hand, there are areas where improvement is suggested. The breakfast could be more inclusive for international guests, as the selection might feel limited and less varied for those not familiar with Chinese cuisine. Although some find the breakfast extensive, others feel it becomes monotonous or doesn't match the expected level for the hotel's standard. Pricing is mentioned as a factor to consider, with some feeling the cost does not align with the offerings. Overall, while the breakfast has its strengths, a more diverse and inclusive approach might enhance the experience for a broader range of guests.
MaxX by Steigenberger Guangzhou Zhujiang New Town is frequently praised for its clean and tidy rooms, which guests found to be spacious, well-decorated, and cozy. The hotel's strategic location and proximity to the metro add to its appeal. Visitors have highlighted the exceptional property with fantastic amenities, noting particularly the cleanliness of the bathrooms and the quality of the beds and linen. Although one guest encountered a cleanliness issue under the bed, generally, the hotel's commitment to maintaining a clean environment is well-regarded. The front desk service is described as friendly and responsive, further enhancing the pleasant stay and underscoring the value for money the hotel provides.
The reviews of MaxX by Steigenberger Guangzhou Zhujiang New Town highlight a generally friendly and polite staff, with special mentions of certain individuals such as JACK and Mr. Fung at the concierge for their impressive service. Guests appreciate the helpfulness and responsiveness of the bell boys and cleaning ladies, who consistently demonstrate a willingness to assist. Front desk service also receives positive comments for its friendliness and prompt attention to cleanliness.
However, some guests have noted that language barriers can be an issue, as many staff members primarily speak Chinese with limited proficiency in English, posing challenges in communication. There are mentions of the staff appearing under-trained and occasionally impatient, suggesting a need for improved training and language skills.
Overall, the hotel staff is characterized by their friendly demeanor and helpful attitude, though there is room for enhancement in communication skills to better serve international guests.
The Wi-Fi service at MaxX by Steigenberger Guangzhou Zhujiang New Town appears to consistently disappoint guests, with recurring reports highlighting significant connectivity issues. Several visitors have experienced difficulties using the Wi-Fi either due to non-functionality or unbearably slow speeds, which has been a frequent concern throughout multiple stays. Problems also include the inability to access the network, with reception often unable to offer a successful resolution. This is particularly evident for guests using mobile phones from Taiwan, suggesting potential compatibility issues. Overall, reliable internet access seems to be a critical area that requires significant improvements to enhance guest satisfaction.
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Location
Breakfast
Guests who enjoy savory options will find plenty to satisfy their palate, as the breakfast seems to lean more towards this flavor profile. There is also the advantage of evening snacks that add to the dining experience at the hotel. Fresh fruit and good breakfast offerings provide an enjoyable start to the day for many visitors.
On the other hand, there are areas where improvement is suggested. The breakfast could be more inclusive for international guests, as the selection might feel limited and less varied for those not familiar with Chinese cuisine. Although some find the breakfast extensive, others feel it becomes monotonous or doesn't match the expected level for the hotel's standard. Pricing is mentioned as a factor to consider, with some feeling the cost does not align with the offerings. Overall, while the breakfast has its strengths, a more diverse and inclusive approach might enhance the experience for a broader range of guests.
Cleanliness
Staff
However, some guests have noted that language barriers can be an issue, as many staff members primarily speak Chinese with limited proficiency in English, posing challenges in communication. There are mentions of the staff appearing under-trained and occasionally impatient, suggesting a need for improved training and language skills.
Overall, the hotel staff is characterized by their friendly demeanor and helpful attitude, though there is room for enhancement in communication skills to better serve international guests.
Wi-Fi
No, MaxX by Steigenberger Guangzhou Zhujiang New Town - Free Shuttle bus to Canton Fair Complex during Canton Fair Period doesn't have any pool.
No, a spa isn't available at MaxX by Steigenberger Guangzhou Zhujiang New Town - Free Shuttle bus to Canton Fair Complex during Canton Fair Period.
No, MaxX by Steigenberger Guangzhou Zhujiang New Town - Free Shuttle bus to Canton Fair Complex during Canton Fair Period doesn't allow dogs.
No, parking facilities aren't available at MaxX by Steigenberger Guangzhou Zhujiang New Town - Free Shuttle bus to Canton Fair Complex during Canton Fair Period.
Yes, MaxX by Steigenberger Guangzhou Zhujiang New Town - Free Shuttle bus to Canton Fair Complex during Canton Fair Period has a gym.
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Hotel in Guangzhou
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From $51
