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Summary of reviewsHotel VillaReal Guaratuba - Caieiras is highly regarded for its prime beachfront location with breathtaking sea views and direct access to Guaratuba Beach, making it a favorite among visitors for both leisure and tranquility. The hotel’s proximity to the city center yet nestled in a safe and quiet area offers a perfect balance of convenience and peaceful retreat.
The breakfast at the hotel is frequently described as excellent, featuring a delicious and comprehensive selection that includes gluten-free options, making for a delightful start to the day. Dinner at the hotel's restaurant also receives commendation for its well-prepared dishes and excellent service, though some guests have noted slower service and higher prices.
Guests appreciate the clean and comfortable rooms, especially those with sea views, despite some concerns regarding their size and occasional maintenance issues. The overall cleanliness of the hotel, boosted by meticulous staff, enhances the guest experience, even though common areas occasionally fall short of expectations.
The hotel's standout feature is its extraordinarily friendly, attentive and polite staff that receive consistent praise for their exceptional service, making guests feel welcome and cared for from arrival to departure. This exemplary service is particularly highlighted in the restaurant and at reception.
The pool area, including both indoor and outdoor heated pools, is well-regarded, offering a warm and relaxing environment complemented by excellent exterior facilities such as loungers and hammocks. Minor issues like cloudy pool water and slow pool bar service do not significantly detract from the overall positive experience.
Parking, while secure, brings mixed feelings due to additional fees and limited space with suggestions for better management and communication regarding extra costs. However, valet service is available, adding convenience for guests.
The hotel’s amenities also cater well to families with facilities like a soccer field for children enhancing its family-friendly atmosphere. The beds are generally comfortable, contributing positively to guest satisfaction, though occasional issues with mattress quality and cleanliness have been noted.
In summary, Hotel VillaReal Guaratuba - Caieiras shines with its exceptional location, excellent service, enjoyable dining experiences and family-friendly amenities, despite minor areas for improvement in room size, maintenance and extra costs. Show more
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Hotel near The Beach
This hotel is near the beach, offering a great location for beach access. It also features an outdoor pool, a pool bar, and a restaurant.
Family Friendly Hotel
Located opposite Caieiras Beach, this hotel features a heated indoor swimming pool, sauna, and soccer field. The availability of a soccer field provides an engaging recreational option for families.
Hotel with Swimming Pool
Located opposite Caieiras Beach, this hotel features a heated indoor swimming pool, a sauna, and a soccer field. The indoor pool allows for year-round swimming, and the additional amenities provide diverse recreational options.
Heated Pool Indoor Pool Outdoor Pool
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi throughout the property. This 3-star hotel provides guests with comfortable accommodations and essential connectivity.
Hotel with Parking
This hotel offers parking for guests. It is also highly-rated and features amenities suitable for a relaxing stay, including an outdoor pool and room service, making it a convenient choice for travelers with vehicles.
EV charging stations
Accessible Hotel
This hotel offers rooms and facilities for disabled guests with wheelchair access. Entire units are located on the ground floor, and wheelchair-accessible parking is available.
Hotel with EV Charging Stations
This hotel features EV charging stations, accommodating guests with electric vehicles.
3-Star Hotel
This beachfront hotel offers air-conditioned rooms and a restaurant specializing in seafood with panoramic beach views. It features a heated indoor swimming pool, sauna, game room, and children's playground, making it suitable for families and those seeking relaxation.
Hotel with Outdoor Pool
This hotel provides a comprehensive pool experience with an outdoor pool, an indoor pool, and a separate children's pool, catering to families and different swimming preferences.
Hotel with Indoor Pool
This hotel features a heated indoor swimming pool, making it a comfortable option regardless of the weather. It also offers an outdoor pool, sauna, and hot tub as part of its leisure facilities.
Beachfront Hotel
Hotel for Honeymoon
Hotel with Spa
Business Hotel
Hotel with Gym
Hotel with Heated Pool
Room Types
Deluxe Double Room with Sea ViewBoasting sea views, this air-conditioned room features a TV, minibar and private bathroom with a hot shower. Wi-Fi is free.
Standard Triple RoomThe triple room features a private bathroom equipped with a shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, a minibar, a wardrobe, a tiled floor as well as mountain views.
Superior Triple Room with Sea ViewThe triple room has a private bathroom fitted with a shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with cable channels, a minibar, a wardrobe, a tiled floor as well as sea views. The unit has 3 beds.
Queen Suite with Spa BathThe hot tub is the standout feature of this suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a balcony with sea views, this suite also features a minibar and a flat-screen TV with cable channels. The unit has 1 bed.
Suite with Sea ViewThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a balcony with sea views, this suite also offers a minibar and a flat-screen TV with cable channels. The unit offers 2 beds.
King Studio with Sofa BedThis air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower. Featuring a balcony with sea views, this suite also offers a minibar and a flat-screen TV with cable channels. The unit offers 3 beds.
Deluxe Double Room with Balcony and Sea ViewThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit offers 2 beds.
Triple Room - Disability AccessThis triple room features air conditioning and a flat-screen TV with cable channels. The unit has 2 beds.
Superior Quadruple RoomThis quadruple room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 3 beds.
Guest Reviews
9.0
Excellent
Location
Hotel VillaReal Guaratuba - Caieiras boasts an outstanding beachfront location, consistently praised by guests as one of its most attractive features. Positioned right in front of the ocean, the hotel offers breathtaking sea views and direct access to Guaratuba Beach, considered by many to be the best area of the shoreline.
Guests repeatedly highlight the hotel's proximity to the city center, making it a convenient yet peaceful retreat. The hotel is located in a safe and quiet area, ideal for relaxation while still being close to local attractions and amenities. Those who stayed here commend the overall cleanliness, excellent service and the warm hospitality of the staff.
The breakfast at Hotel Villareal is frequently described as excellent, complemented by a well-structured and beautiful outdoor area featuring swimming pools, making it a perfect spot for both leisure and recreation. Additionally, the restaurant garners positive reception for its delicious offerings.
Families appreciate the extra amenities such as a soccer field for children, contributing to its family-friendly ambiance. With an infrastructure that combines comfort and scenic beauty, Hotel VillaReal Guaratuba - Caieiras stands out as an exceptional destination for those looking to enjoy both beachside splendor and superior service.
Breakfast
Hotel VillaReal Guaratuba - Caieiras receives glowing praise for its breakfast offerings. Guests frequently describe it as excellent, wonderful and very good. A standout feature is the variety and quality with several remarks noting a delicious and comprehensive selection. The breakfast is well-served, often highlighted as tasty and fresh with some guests appreciating the inclusion of gluten-free options. The attentive and polite staff significantly enhances the dining experience, adding to the overall positive atmosphere. Though a few guests mentioned a desire for more variety and specific items like watermelon and salami, the general consensus is that the breakfast is both sufficient and satisfying, aligning well with the hotel's standards. The beautiful decor of the restaurant and the serene location further contribute to a pleasant dining experience, making breakfast at Hotel Villareal Guaratuba a delightful start to the day.
Dinner
Hotel VillaReal Guaratuba - Caieiras offers a dining experience that is highly spoken of by many guests. The restaurant consistently garners praise for its very well-prepared, high-quality and delicious dishes. Guests frequently mention the excellent service provided by friendly and efficient staff, adding a pleasant touch to their dining experience. The menu offers a good variety of options, catering to diverse tastes and the inclusion of live music during meals adds an enjoyable ambiance.
However, there are a few points of contention. While the food quality is generally appreciated, some guests feel the service can be slow and delays can occur. Also, isolated incidents of undercooked food and issues with the exhaust system causing a smoky dining area have been noted. In terms of pricing, some guests have found the a la carte menu for lunch and dinner to be expensive relative to portion sizes and seasoning, suggesting a need for improvement or perhaps considering a buffet option.
Overall, the restaurant at Hotel VillaReal Guaratuba - Caieiras stands out as a highlight for many with its tasty dishes and commendable service, despite a few criticisms regarding speed and value.
Rooms
The rooms at Hotel VillaReal Guaratuba - Caieiras have received mixed reviews. Guests praised the cleanliness and comfort, noting the beds are particularly comfortable and the rooms are cozy and well organized. Many visitors appreciated the rooms with sea views and the easy access to the pools. The hotel is also considered a great, well-maintained spot for families.
On the downside, numerous guests mentioned that the rooms and bathrooms are very small with several finding them too cramped for comfort. Some guests reported maintenance issues such as clogged sinks and bad-smelling linens, which detracted from their experience. Privacy was also a concern for those whose rooms had shared doors with neighboring rooms. The need for renovations was highlighted by several reviewers, along with issues regarding room layout and amenities. Despite these negatives, the overall impression is that the hotel provides a clean, comfortable stay, albeit in somewhat tight spaces.
Beds
Hotel VillaReal Guaratuba - Caieiras offers an overall comfortable sleeping experience with many guests praising the beds. The majority of reviewers found the beds to be comfortable, noting the super comfortable mattresses and the quality of the bedding. Many guests also appreciated the combination of comfortable beds and a great breakfast, along with the attentive staff. However, some reviews mentioned issues with the mattresses, describing them as wobbly or not up to standard and pointing out instances of unsatisfactory cleanliness. Despite these occasional drawbacks, the general consensus is that the hotel provides good, comfortable beds that contribute positively to the guests' stays.
Cleanliness
Hotel VillaReal Guaratuba - Caieiras exhibits mixed feedback regarding its cleanliness. Many guests appreciated the meticulous care and attention to detail from the cleaning staff, referring to the hotel's overall cleanliness as excellent with rooms being described as very clean and well-organized. The comfort of the rooms and the beautiful beach views were also highlighted, contributing positively to the guest experience.
However, there were notable criticisms as well. Some guests felt that the cleanliness of common areas and the maintenance of bathrooms fell short of expectations. Issues such as dirty bedding, lack of towels, dusty floors under beds and a dishwasher with a bad smell were pointed out. Despite these drawbacks, the helpful nature of the staff and the aesthetic details in the rooms received praise, suggesting a somewhat balanced but varied standard of cleanliness in different parts of the hotel.
Staff
At Hotel VillaReal Guaratuba - Caieiras, guests consistently commend the extraordinary level of service provided by the staff. Words like attentive, friendly and polite are recurrent descriptors, painting a picture of a team that goes above and beyond to ensure a pleasant stay. The staff not only assists with practical matters such as handling bags upon check-in but also provides invaluable local guidance, enhancing the overall guest experience.
Numerous reviews highlight the excellent reception and service provided by the team, creating an inviting atmosphere from the moment of arrival. The staff is noted for their remarkable attentiveness and helpfulness, which significantly contributes to the positive experience of visitors.
Particularly praised aspects include the hotel’s excellent cuisine and the standout service in the restaurant, where the staff's courteous and accommodating nature leaves a lasting impression. Guests also emphasize the exemplary service at the reception, where team members exhibit a keen eye for detail and readiness to assist, elevating the service quality to a spectacular level.
While one review mentions a lack of sufficient staff, the overwhelming sentiment remains positive, showcasing a team that is consistently described as friendly, well-trained and exceptionally accommodating. The collective effort of the employees undoubtedly stands out as a highlight of Hotel VillaReal Guaratuba - Caieiras, making it one of the top choices in the region.
Pool
Hotel VillaReal Guaratuba - Caieiras offers a well-regarded pool experience, featuring both indoor and outdoor options. Guests consistently praise the heated pool, noting its ideal temperature as a highlight, especially for those looking to unwind in warm water when the weather is less favorable. The pool area is complemented by excellent exterior facilities designed for relaxation, including loungers and hammocks. Despite minor issues such as occasional cloudiness in the pool water and a slightly slow service at the pool bar, the overall pool structure and amenities receive positive feedback. The hotel also offers a range of other leisure activities, including a sauna and a game room, further enhancing the guest experience. Staff service is frequently highlighted as excellent, contributing to the overall satisfaction with the hotel's amenities and location.
Parking
Parking at Hotel VillaReal Guaratuba - Caieiras tends to bring up mixed feelings among guests. While some appreciate the security of having a designated area for their vehicles, the parking situation could be better managed. There is a fee for parking, which some guests found too high, especially given that it is not included in the room rate. This additional cost isn't always communicated clearly in advance, leading to some dissatisfaction. The parking lot is described as small, making it difficult to find a spot and there is no covered garage, leaving vehicles exposed to the elements. However, there is an extension to the parking area and valet service is provided, which can be convenient for guests. Moreover, extra charges apply for amenities like beach chairs, umbrellas and bicycle usage, which guests should be aware of when planning their stay. Overall, while the parking is secure, better communication and management of fees could enhance the guest experience.
Yes, Hotel VillaReal Guaratuba - Caieiras has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hotel VillaReal Guaratuba - Caieiras.
No, Hotel VillaReal Guaratuba - Caieiras doesn't allow dogs.
Yes, parking facilities are available at Hotel VillaReal Guaratuba - Caieiras.
Yes, Hotel VillaReal Guaratuba - Caieiras has a gym.