The Boato Hotel is a haven for those seeking tranquility amidst natural beauty. Its prime location near the Guatape reservoir offers breathtaking, "out of this world" views that are consistently praised by guests. The lush greenery and serene, secluded atmosphere provide the perfect retreat to escape from everyday hustle. Nature lovers have abundant options for outdoor activities, including kayaking, paddling and exploring nearby attractions. Although the access road can be challenging, the stunning location and excellent service more than compensate for these minor inconveniences.
The breakfast experience at The Boato Hotel is a major highlight with guests raving about the delicious, varied and plentiful offerings. Freshly prepared dishes, such as waffles and fruit bowls, receive special mentions. Room service breakfast further enhances the convenience. Despite some mixed reviews pointing to occasional service delays and presentation issues, the overall sentiment remains overwhelmingly positive, making breakfast a delightful start to the day.
Dinner receives positive feedback for its delicious and well-presented dishes, including pizza, pasta, fondue and 'lomo al trapo'. Room service adds to the convenience while the restaurant's affordability is appreciated. Some criticisms about flavor, cold food and limited menu options do exist, but the positive reviews far outweigh the negative, making the dining experience largely satisfying.
The hotel’s accommodations are modern, spacious and thoughtfully designed, blending rustic coziness with contemporary amenities. Personal jacuzzis, hot tubs and outdoor fire pits add luxurious touches. Many rooms offer stunning views of the lake, enhancing the overall serenity. While minor issues like the lack of air conditioning are noted, the general consensus is that the rooms exceed expectations, providing a perfect setting for a peaceful and romantic getaway.
High standards of cleanliness are maintained throughout the property with immaculate rooms and well-maintained facilities frequently highlighted by guests. Despite occasional minor maintenance concerns, the overall impression of The Boato Hotel as a spotless retreat is clear.
Friendly, professional and attentive staff members play a significant role in creating a welcoming atmosphere. Guests praise the team for their warmth and efficiency, ensuring a pleasurable and relaxing stay. Their accommodating nature, especially towards families and pets, further enhances the experience.
Opinions on the WiFi service are mixed with some guests experiencing satisfactory connectivity while others face challenges with weak or intermittent reception. Given the poor cell phone signal in the area, consistent internet service is crucial and improvements in this area would enhance guest satisfaction.
The parking area is conveniently located but the road leading to the hotel could benefit from improvements. Despite the unpaved, potholed road, once at the hotel, parking is hassle-free.
Family-friendly amenities and activities make The Boato Hotel an excellent choice for families. Guests appreciate the comfortable, well-equipped cabins and the range of family-oriented activities. Friendly staff and delicious food further contribute to a pleasant family experience.
The comfort of the beds is a standout feature with many guests describing them as "super comfortable" and praising the quality of mattresses, pillows and bedding. Minor complaints about softness are overshadowed by the overall satisfaction with the sleeping arrangements.
In summary, The Boato Hotel excels in providing a five-star experience with exceptional service, beautiful views, comfortable accommodations and a serene environment, making it a highly recommended destination for couples, families and nature lovers alike.
La Pausa Hotelbistro is a highly recommended destination that consistently provides an exceptional five-star experience, earning praise as one of the best accommodations in Colombia. Nestled on the serene shores of a tranquil lake, the hotel offers breathtaking views and a picturesque, peaceful ambiance ideal for those seeking a nature retreat. Its proximity to Guatapé's attractions adds convenience for travelers, although some note that a car might enhance comfort due to the slightly challenging access road.
The hotel excels in both its breakfast and dinner offerings. Morning meals are beautifully presented with a varied and delicious à la carte menu, frequently described as excellent and fantastic with highlights including delicious waffles and cappuccinos. Dinner at La Pausa receives equally enthusiastic praise for its superb food, notably the La Pausa burger and Smokey Ribs and exceptional service. Guests enjoy the flexibility of room service and thoughtful touches from the staff, making meals memorable experiences.
Guests also rave about the immaculate and beautifully maintained rooms. They emphasize the spacious, modern and stylish decor, comfortable beds and spectacular views that often surpass expectations. The rooms' thoughtful design and completeness of amenities provide a private and fulfilling experience.
Cleanliness is another standout feature with the hotel and rooms being described as exceptionally clean and well-maintained. The staff at La Pausa Hotelbistro consistently deliver impeccable service, marked by friendliness, attentiveness and professionalism. Guests feel valued and comfortable thanks to the superb service and welcoming atmosphere created by the dedicated team.
The hotel's spa facilities also receive high praise, particularly the tranquil outdoor whirlpool and private jacuzzis. Guests enjoy the serene escape offered by these amenities, alongside top-notch massage services, contributing to a relaxing and rejuvenating stay.
Overall, La Pausa Hotelbistro combines extraordinary location, excellent food, comfortable and stylish accommodations, exceptional cleanliness and outstanding service to provide an unforgettable experience, solidifying its reputation as a top-tier hospitality destination.
Jordan Hotel Boutique emerges as a highly recommended destination for travelers seeking a blend of tranquility, scenic beauty, and exceptional service. Situated in a serene and picturesque location, this boutique hotel offers breathtaking views of the nearby lake and reservoir, providing an idyllic setting for relaxation and exploration. Its close proximity to popular attractions such as Peñol and Guatapé further enhances its appeal, serving as a convenient base for guests looking to discover the area's beauty while enjoying peaceful surroundings.
Guests frequently praise the breakfast experience at Jordan Hotel Boutique, which stands out for its delicious, fresh offerings and a vast array of options catering to diverse preferences. The buffet breakfast, included in the booking plan, offers an unmatched selection of fruits, juices, cheeses, vegetables, omelets, and healthy bread. The friendly kitchen staff, notably Juliana, go above and beyond to accommodate guests' needs, often preparing personalized and early morning breakfast options. This thoughtful service, combined with a beautiful dining ambiance, leaves a lasting impression.
The rooms at the hotel are another highlight, offering spacious, beautifully decorated spaces with impressive lake views. Guests can relax on terraces or balconies while taking in the stunning scenery. The rooms are noted for their cleanliness, cozy atmosphere, and luxurious amenities. The junior suite is particularly praised for its size and panoramic vistas. Comfortable beds and spacious bathrooms, featuring bathrobes, contribute to a relaxing stay in a pristine environment.
Jordan Hotel Boutique is acclaimed for its exceptional cleanliness, with guests often remarking that it is one of the cleanest hotels they have experienced in the region. Both the common areas and private rooms are meticulously maintained, providing a comfortable and inviting atmosphere. This attention to detail is complemented by enticing massage services, enhancing the overall guest experience.
The hotel's standout feature is its exceptional staff, who deliver superb hospitality and genuine care for guests. The team, including individuals such as Cristopher, Juan Camilo, and Ricardo, are commended for their friendliness, professionalism, and dedication to guest satisfaction. Ricardo, in particular, is noted for his outstanding service, making guests feel special through his personal touches. The staff's commitment to creating a welcoming environment is evident in their attentive service, ensuring that every detail is handled with care.
Overall, Jordan Hotel Boutique offers a harmonious blend of natural beauty, cleanliness, and outstanding service. With its tranquil setting, remarkable breakfast options, and exceptional staff, it provides an unforgettable experience, making it one of the top choices for travelers visiting Guatapé and its surroundings.
Porto Marina Hotel, nestled in a stunning location surrounded by nature, offers an exceptional retreat with serene settings by the lake. Guests are consistently impressed by the breathtaking views of the lake and the iconic Peñol rock from all rooms, which are designed with large windows to capture the natural beauty. The location near a preferred beach and close to La Piedra and Guatapé ensures both beauty and convenience, providing peace and tranquility ideal for couples and friends looking to escape city life. Stunning sunrises over the reservoir and a private, luxurious environment elevate the experience further.
The breakfast experience at the hotel generally garners positive feedback with guests appreciating the delicious and plentiful offerings, including the highly recommended avocado toast. Breakfast can be served in-room at no additional cost and many find it lovely, fresh and tasty, though some guests note occasional minimal selection and lateness. The dining experience, though praised for its delicious food and romantic atmosphere, is marred by occasional issues like cold dishes, long waiting times and a limited menu. Enhancing the dining quality and variety remains a suggestion for improvement.
Guests enjoy the hotel's accommodations, ranging from rooms to cabins and suites, all designed with elegance and modernity, featuring luxury touches like Jacuzzis and fireplaces. The comfort of the beds, spacious bathrooms and additional amenities like small kitchens contribute to a practical and luxurious stay. Though minor issues with cleanliness in some areas exist, the overall high standards of maintenance and cleanliness, complemented by well-kept and organized spaces, are frequently highlighted.
The hotel's staff receives high praise for their friendliness, helpfulness and professional service. Individual staff members are often noted for their exceptional service, contributing to an overall positive guest experience, despite occasional language barriers or isolated incidents of unfriendly service. The quality of the free wifi is another positive aspect, ensuring a reliable and smooth online experience throughout the stay.
The spa services, particularly the massages and in-room jacuzzis, are well-regarded, offering an excellent and relaxing experience, even though there may be occasional delays in appointment timings. Lastly, the hotel beds are frequently described as exceptionally comfortable with high-quality mattresses and sheets ensuring a good night's sleep, making them a standout feature of many guests' stays.
Overall, Porto Marina Hotel is praised for its serene, luxurious environment, high standard of cleanliness, comfortable accommodations, friendly staff, reliable wifi and relaxing spa services, while there is room for improvement in dining options and occasional service efficiency.
Alegria Hostel Boutique is well-regarded for its overall excellent guest experience, situated in a tranquil yet accessible location in Guatapé. The hostel's picturesque multi-floor building with colorful decor is nestled in a quiet neighborhood. It is close enough to the main square and city center, ensuring convenience without the noise and crowd, allowing guests a serene environment to relax. The lovely patio and terrace further enhance the opportunity for peaceful relaxation.
Guests frequently praise the breakfast for its deliciousness, variety and good pricing with the staff's dedication to providing a satisfying start to the day being particularly noted. The rooms are generally clean, comfortable and spacious with big and comfy beds often mentioned. Many rooms offer beautiful views, especially those with balconies. While some rooms have minor issues like limited space for belongings and occasional ventilation problems, the overall feedback leans towards them being a comfortable and serene sanctuary. Cleanliness is a standout feature with the entire facility, including specific areas like the roof, maintained to a high standard, despite occasional concerns about certain bathrooms and kitchens.
The staff at Alegria Hostel Boutique receive considerable praise for their exceptional friendliness and helpfulness. From the owners to the volunteers, names like Oscar, Felipe, Maru and Juan are frequently mentioned for their warm, charismatic nature and proactive assistance. Their personalized and kind treatment makes guests feel at home, contributing significantly to the pleasant atmosphere of the hostel. The beds are another highlight, noted for their comfort, especially the large beds in the dormitory rooms and the super comfy sofas in the common area. Though there are rare mentions of softer mattresses or hard beds, the overall feedback on the bedding is highly positive.
In summary, Alegria Hostel Boutique offers a comfortable, clean and welcoming environment with excellent staff service and convenient yet peaceful location, making it an ideal choice for visitors to Guatapé.
Hotel Aguas Abiertas is ideally located next to El Peñón, providing a strategic base for exploring and rock climbing with easy access to transportation and nearby attractions like Guatapé and its scenic reservoir. The stunning views and tranquil setting make it a highly recommended choice for travelers, whether with family or as couples.
The breakfast offerings receive mixed feedback with many guests appreciating the well-prepared and delicious meals. However, the options are somewhat repetitive and occasionally served cold. Dinner receives praise for variety and a notable Mexican restaurant, though some find it expensive and interrupted by external noise.
Rooms offer breathtaking views and comfortable beds, particularly in mid-range options. However, the small size, sporadic cleanliness issues, lack of amenities like closets and air conditioning and occasional technical issues with fixtures and WiFi diminish the overall experience. Despite these drawbacks, rooms are generally described as beautiful with well-maintained conditions.
Cleanliness is largely praised with well-kept rooms and facilities contributing to a pleasant stay, though minor issues occasionally arise. The staff at Hotel Aguas Abiertas are exceptional, earning acclaim for their friendliness, attentiveness and excellent service, which significantly enhances the guest experience.
The hotel is family-friendly, featuring dedicated spaces like a children's park and well-designed room configurations catering to families. Guests appreciate the excellent breakfast and attentive service, which bolsters the hotel's family-oriented appeal. Despite mixed reviews regarding bed comfort with some issues around pillow quality and positioning, the hotel provides an overall positive stay bolstered by its prime location and exceptional service.
Hotel Real Guatapé, located centrally in the vibrant town of Guatapé, offers travelers an exceptional base for exploration, blending convenience with a peaceful atmosphere free of excessive noise. Guests laud the hotel's strategic location, with easy access to local attractions, restaurants, and cafes, all complemented by attentive staff and clean, spacious rooms. The accommodations are described as comfortable and charming, with guests appreciating the cozy atmosphere, nice showers, and balconies provided by some rooms. Despite occasional mentions of a slight damp smell, the hotel's cleanliness is highly regarded, with well-maintained facilities and common areas enhancing the overall stay.
The staff at Hotel Real Guatapé are particularly celebrated for their friendliness and attentiveness, consistently ensuring that guests feel welcome and cared for. The team, including an excellent manager and charming receptionists, often go above and beyond to assist visitors, with thoughtful amenities like available drinking water, coffee, and affordable laundry services enhancing the guest experience.
The hotel offers generally reliable and fast Wi-Fi service, contributing to a convenient stay, though some visitors noted occasional instability, particularly on the 5th floor. Beds receive mixed reviews due to varying preferences on mattress firmness, with comfort appreciated by some, but others hoping for improvements to enhance sleep quality.
Hotel Real Guatapé is recognized for its exceptional value for money, especially given its central location and affordable prices. While not luxurious, the accommodations prioritize cleanliness and comfort, appealing to budget-conscious travelers and larger groups. The hotel's welcoming atmosphere and straightforward yet comfortable experience make it a standout option for those seeking quality service, convenience, and good value.
Ecolodge Bahia del Peñón is a picturesque retreat near Guatapé, offering tranquility and breathtaking views. Positioned near the iconic Piedra del Peñol and a serene lakeside setting, it is praised for its peacefulness and natural beauty, making it an ideal spot for relaxation and spectacular sunsets. Guests frequently commend its stunning scenery, noting the location as perfect for those seeking disconnection from daily life.
Breakfast at the ecolodge is an enjoyable, DIY experience with high-quality ingredients, including tasty arepas. Guests appreciate the flexibility of preparing their own meals although some have suggested that the quantity could be more generous and that there should be better clarity regarding which items are included.
Dinner follows a self-sufficient model with options to prepare food in well-equipped kitchens or order from a list of recommended local restaurants. Guests enjoy their meals with scenic views of El Peñol reservoir, enhancing the dining experience. The setting, enriched by amenities like boat rides and a jacuzzi, offers a delightful backdrop for any meal.
Rooms at the ecolodge are consistently praised for their comfort, cleanliness and modern amenities. Guests highlight the sprawling views of the reservoir and El Peñol and the cozy, well-decorated cabins featuring balconies equipped with hammocks and chairs. Despite minor issues such as a malfunctioning card machine or the need for occasional refurbishing, the overall quality of the accommodations remains high. The exceptional service from staff members like Mr. Luis Alfonso adds a personal touch to the stay.
Cleanliness is another strong point with guests frequently mentioning the well-maintained and inviting environment. The attentive and friendly staff uphold high standards, ensuring that the cabins and common areas are squeaky clean, contributing significantly to an enjoyable stay.
The staff's warmth is a consistent highlight in reviews. Individuals such as Mr. Luis, Ms. Bibiana, Doña Liliana, Paola and Ivonne are often mentioned for their exceptional hospitality and willingness to assist. This high level of service further enhances the relaxing and comfortable atmosphere of the lodge.
WiFi at the ecolodge is generally reliable, allowing guests to work without hassle, though it can occasionally be erratic due to weather conditions. Nevertheless, the majority of feedback regarding internet access is positive.
Lastly, the beds are noted for their comfort, contributing to the restful experience that visitors seek. While there are occasional mentions of needed improvements regarding bedding and pillows, the majority praise the comfortable beds and clean, well-distributed spaces, making Ecolodge Bahia del Peñón a tranquil and rejuvenating escape.
Mansión by Bernalo Hotels is celebrated for its prime location, nestled in a stunning scenic environment close to major attractions such as La Piedra del Peñol and the picturesque town of Guatapé. Guests frequently commend the breathtaking views from various vantage points within the hotel, including the pool area, which overlooks the beautiful reservoir and lush landscapes. The hotel's easy access to natural attractions and recreational activities makes it an ideal spot for nature enthusiasts and those seeking relaxation.
The breakfast service at the hotel receives high praise for its delicious, varied and high-quality offerings with fast service contributing to a pleasing start to guests' days. Similarly, the hotel's dinner experience, though mixed in reviews, is often highlighted for the excellently prepared and delicious food despite some noted limitations in menu variety and consistency.
When it comes to accommodations, the hotel's rooms are described as comfortable and very clean with cozy beds and pleasing communal areas. Scenic views and spacious balconies in some rooms add to the pleasant stay experience. However, there are areas needing improvement, such as room size, ventilation and decor. Some guests have reported issues such as musty smells, poor sound insulation and maintenance concerns, indicating that these aspects need attention to meet guest expectations fully.
Cleanliness is generally well-regarded with many guests finding the facilities well-maintained and the staff's kindness enhancing their experience. Nevertheless, several guests have noted significant cleanliness and maintenance issues, such as mold, unpleasant odors and deteriorating common areas, which suggest room for improvement.
The staff at Mansión by Bernalo Hotels are frequently recognized for their exemplary service, characterized by friendliness, professionalism and attentiveness. Individual team members receive special mentions for their dedication and helpfulness, although isolated instances of inattentiveness and lack of information on rates have been mentioned.
Family-friendliness is another highlight with a welcoming atmosphere praised for accommodating guests of all ages. The hotel's tranquil ambiance, combined with the staff's attentiveness towards families, makes it a delightful retreat for family vacations.
The pool area, notable for its excellent location and stunning views, adds a unique charm to the hotel experience. Guest reviews commend the pool for its cleanliness and appropriate depth, although mixed feedback on temperature and occasional maintenance issues indicate variability in guest experiences.
Overall, Mansión by Bernalo Hotels offers a generally positive experience, particularly in terms of location, staff service and certain amenities like breakfast and scenic views. However, addressing the mentioned concerns regarding room maintenance, cleanliness and dining variety could further elevate the guest experience.
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