Hotel Rizzo

Guayaquil -2.19448700, -79.88248800 , Clemente Ballen 319 (Show on Map)
7.8
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Rizzo in Guayaquil comes highly recommended for its excellent central location, making it convenient for guests to explore key attractions like Iguanas Square, Malecón 2000 and various parks. Positioned in the heart of the historic center, the hotel provides easy access to restaurants, shops and public transportation, which adds to its allure. The supportive and friendly staff further enhance the guest experience, consistently receiving accolades for their attentiveness, politeness and exceptional customer service.

The hotel rooms are generally appreciated for their spaciousness, clean bathrooms and comfortable beds. Guests enjoy the ample wardrobes, dressers and balconies in some rooms along with a good selection of TV channels. Although the furniture and decor show signs of aging, the room sizes add an element of comfort. However, there are recurring issues such as damaged windows, insufficient towels, musty smells and noise from the street that detract from the overall room experience.

Cleanliness at Hotel Rizzo receives mixed reviews. While some guests find the hotel clean with acceptable hygiene levels, others report significant cleanliness concerns, including mold, dirty sheets, unpleasant odors and even sightings of cockroaches and bloodstains. The facilities seem somewhat run-down, suggesting a need for more consistent and thorough cleaning practices, better disinfection and improved general upkeep.

Breakfast at Hotel Rizzo is another mixed aspect. Some guests commend the quality and affordability of the breakfast when available, but note that it is not consistently included in the hotel's services. The proximity of an inexpensive restaurant offers a convenient alternative, yet some guests have been disappointed by delayed opening times. Overall, guests appreciate the breakfast when it is available but suggest improvements in its integration and timing.

The hotel's Wi-Fi receives varied feedback with some guests finding it functional, while others face significant connectivity issues. Problems such as weak signal strength, inability to connect and inconsistent service are common complaints, particularly for those needing a reliable internet connection.

In conclusion, Hotel Rizzo stands out for its prime location, helpful staff and generally comfortable bedding and room sizes. However, attention to cleanliness, room maintenance, breakfast availability and Wi-Fi connectivity could significantly enhance the guest experience.
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Categories
Cheap Hotel
Hotel Rizzo is located in the downtown area. It offers affordable accommodation.

3-Star Hotel
Hotel Rizzo is centrally located and offers comfortable rooms with essential amenities. Its central location makes it easy to explore the city's attractions and business areas.

Family Friendly Hotel

Accessible Hotel

Room Types
Single Room Features heating, air conditioning, minibar, cable TV and private bathroom.

Twin Room Features heating, air conditioning, minibar, cable TV and private bathroom.

Triple Room Features heating, air conditioning, minibar, cable TV and private bathroom.

Double Room This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 1 bed.

Classic Quadruple Room The unit offers 4 beds.

Twin Room The unit has 2 beds.

Quadruple Room

Standard Room, 1 Queen Bed

Standard Twin Room, 2 Twin Beds

Guest Reviews
7.8
Good
Location
Hotel Rizzo boasts a highly praised location, celebrated by guests for its central and convenient positioning within Guayaquil. Visitors highlight its proximity to key attractions, such as the Iguanas Square, Malecón 2000 and various parks, making it ideal for exploring the city. The hotel’s setting in the core of the historic center provides easy access to restaurants, shops and public transportation, making it a strategic choice for travelers looking to stay close to the action. The friendly and helpful staff further enhances the experience at this well-located and comfortable establishment. Guests repeatedly emphasize the excellent location, viewing it as one of the hotel's standout features.

Breakfast
Guests have expressed mixed feelings about the breakfast experience at Hotel Rizzo. While some reviews note that breakfast is not included in the hotel's service, others highlight the quality and affordability of the meal when it is available. Some guests found the breakfast to be very good and praised both the food and the service. Additionally, the hotel's location next to an inexpensive restaurant offers a convenient alternative for guests looking for a morning meal. However, there are noted issues with the breakfast service times, as the outsourced restaurant occasionally fails to open as early as promised, which has led to some dissatisfaction. Overall, when available, the breakfast receives positive remarks for its quality and pricing, but improvements could be made regarding its availability and integration into the hotel’s standard offerings.

Rooms
Hotel Rizzo boasts a prime location in the heart of the city, close to notable attractions like the Malecón. Guests can appreciate the generous size of the rooms, which come with large wardrobes, dressers and in some cases, street-facing balconies. Clean bathrooms and many TV channels add to the convenience.

Several positive remarks mention the comfort of the beds and the overall cleanliness of the rooms, making it a good place to rest. Despite some older furniture and decor that could use a refresh, the spaciousness adds a degree of comfort for guests.

However, there are notable drawbacks. Issues such as damaged windows that won't close, insufficient towels and musty smells were recurrent complaints. Some rooms were disturbed by street noise, detracting from the restful experience. While the facility itself shows signs of aging, improvements in room maintenance and amenities could greatly enhance the overall guest experience at Hotel Rizzo.

Beds
Hotel Rizzo receives mixed reviews about its beds. Many guests praise the comfort of the beds, describing them as excellent and very comfortable. Some also appreciated the spaciousness of the rooms. However, there are notable concerns, including mentions of uncomfortable and hard beds and issues with the cleanliness and quality of the bedding. Some guests reported encountering unclean sheets and pillows that were lumpy and unattractive. Additionally, there were a few comments regarding overall room conditions, such as humidity problems and peeling paint. Despite the positive remarks on bed comfort from many visitors, these cleanliness and maintenance issues suggest some inconsistency in the experience.

Cleanliness
The reviews for Hotel Rizzo present a mixed picture regarding cleanliness. Guests commend the hotel as being very clean with acceptable levels of hygiene and good service mentioned by some. However, many of the reviews highlight areas that need serious improvement. Common criticisms include an overall neglect in cleanliness with specific mentions of moldy rooms, dirty sheets and unpleasant odors in the hallways and bathrooms. Instances of cockroaches and a bloodstain on a sheet were noted, raising concerns about thoroughness in cleaning practices. The facilities appear to be somewhat run-down with guests observing a need for more consistent and comprehensive cleaning. The necessity for better disinfection, additional amenities like clothes hooks and improved upkeep of the rooms and bathroom have also been pointed out.

Staff
Hotel Rizzo has garnered considerable praise for its staff from its guests. Many highlight the attentiveness, friendliness and efficiency of the hotel employees. The receptionists and night staff are often mentioned for their particularly kind demeanor. Guests repeatedly commend the staff for being polite, formal and tremendously helpful, going above and beyond to meet their needs with patience and courtesy. The staff's excellent customer service is complemented by the hotel's strategic location, making it an even more appealing choice for travelers. Instances of outstanding hospitality were noted, such as the cleaning staff's diligence in returning a forgotten item. While there are isolated mentions of less favorable interactions, the overall experience with Hotel Rizzo’s staff is overwhelmingly positive, characterized by cordiality and dedication to service.

Wi-Fi
Hotel Rizzo's Wi-Fi service has received mixed reviews. Some guests found the Wi-Fi to be fine with functional internet available throughout the hotel. However, a significant number of reviews pointed to issues with connectivity and signal strength. Several guests reported that the Wi-Fi signal was poor to the point of being unusable, making it challenging for those needing internet for work. Complaints included inability to connect, the internet being out for extended periods and a general sense of inconsistency in the service. In summary, while some guests experienced decent Wi-Fi, many others found it to be a considerable drawback during their stay.


No, Hotel Rizzo doesn't have any pool.

No, a spa isn't available at Hotel Rizzo.

No, Hotel Rizzo doesn't allow dogs.

No, parking facilities aren't available at Hotel Rizzo.

No, Hotel Rizzo doesn't have a gym.

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