The Holiday Inn Resort Ixtapa All-Inclusive receives high marks for its prime location, which offers easy access to both the stunning beachfront and nearby commercial and tourist attractions. Guests consistently appreciate the clean and well-maintained facilities with the central proximity to plazas, markets and cultural sites adding to the convenience. This advantageous positioning, combined with ample amenities, allows for enjoyable beach experiences and provides an ideal setting for morning walks or evening sunsets by the sea.
The breakfast offerings are generally well-received with many guests enjoying the taste and variety, although a recurring critique is the lack of daily variety, leading to a somewhat repetitive experience. Despite minor issues such as long lines and specific food quality complaints, the overall cleanliness and service during breakfast are commendable.
Dinner experiences receive mixed reviews. Thematic events like Mexican Night stand out for their excellent food and engaging entertainment. However, the à la carte reservation system and buffet variety leave room for improvement. Guests enjoy the themed dining experiences but note occasional logistical challenges and overcrowded settings detracting from the overall dining pleasure.
Rooms in the resort are spacious, comfortable and offer beautiful ocean views when applicable. Positives include cleanliness, coziness and proximity to key facilities, although some rooms suffer from musty odors, maintenance issues and occasional pest problems. There is redundancy between the newer renovations and some older rooms with varying levels of upkeep noted by guests.
Cleanliness throughout the hotel fares well, especially in rooms and some shared spaces. Thorough room cleaning and a tidy private beach enhance the pleasant environment. However, the cleanliness of pool areas requires more attention with reports of overcrowding and lapses in maintenance.
The staff is highlighted for their friendliness and attentiveness, significantly enhancing the welcoming atmosphere of the resort. Individual staff members receive special praise for exceptional service, though some guests report occasional issues with unfriending interactions and perceived preferential treatment towards foreign tourists.
Wifi service in the hotel is generally reliable and offers excellent coverage, even extending to the beachfront, though there are occasional disruptions. The positive feedback outweighs a few reported instances of intermittent connectivity issues.
The pool areas are a mixed bag, too. While there are multiple pools providing a relaxing atmosphere with warm, clean water, they can become overcrowded, leading to availability issues for loungers and lapses in cleanliness. The enforcement of pool rules and maintenance practices need enhancement to fully meet guest expectations.
The beach is a major highlight with its clean, beautiful sands and easy access from the rooms. Guests cherish the natural beauty and convenience, though limited sun loungers and occasional litter can be problematic. The resort's beachfront provides a serene environment complemented by attentive waitress service enhancing the overall experience.
Family-friendly amenities make the resort an excellent choice for those traveling with children. Activities like mini-clubs, bike tours and children's pools keep young guests entertained, ensuring a fulfilling experience for families. Despite occasional minor setbacks with room amenities or food, the general sentiment points to a warm, welcoming environment conducive to memorable family vacations.
In summary, the Holiday Inn Resort Ixtapa All-Inclusive by IHG, excels in location, offers a pleasant breakfast and dynamic dinner experiences and provides comfortable rooms with commendable cleanliness standards, especially in private spaces. With warmly regarded staff and ample family-oriented activities, it stands out as a great option for both relaxation and exploration, despite areas for improvement in pool maintenance, dinner logistics and variety.
Tucked away on a lush hillside with cascading waterfalls, Villa del Sol Zihuatanejo is its own private paradise. Guests can enjoy sweeping views of the Bay and the pacific, jump into their own private pool or enjoy the award winning restaurant.
Summary of reviews
Thompson Zihuatanejo, A Beach Resort, by Hyatt is a luxurious hotel with an exceptional location right on the stunning La Ropa Beach. Guests loved the fact that they practically never had to leave the hotel. The hotel boasts stunning design and architecture, making the whole place feel like a paradise. The staff at Thompson Zihuatanejo, A Beach Resort, by Hyatt are incredibly friendly and helpful, always going above and beyond to ensure guests have a perfect stay. The hotel offers easy access to the beach, making it convenient for guests to take a walk or simply relax in the sun. The beach itself is beautiful and clean, which is definitely a plus for beach lovers. Overall, guests recommend Thompson Zihuatanejo, A Beach Resort, by Hyatt for its comfort, cleanliness, great attention to detail and outstanding beach vacation experience.
Azul Ixtapa Grand All Inclusive Suites - Spa & Convention Center is a highly recommended hotel with excellent facilities and service. The hotel's location is a great advantage with fascinating sea views and easy access to nearby beaches. Guests mostly had positive things to say about the breakfast and enjoyed the great variety of food options. While some guests had mixed experiences with the dinner offerings, many enjoyed the meals they had at the restaurants. The hotel offers comfortable and spacious rooms with beautiful ocean views and good distribution. The hotel is impeccably clean and comfortable with beautiful facilities and excellent food. The outdoor pool is a popular attraction among guests with three pools in total and an adults-only section. The hotel is a great option for families looking to enjoy quality time together. The spa is highly recommended and guests have enjoyed the great service provided. The attention and service provided by the staff is outstanding with many guests calling out specific individuals for providing exceptional service. Overall, guests say their stay was unforgettable and they can't wait to come back again.
Azul Ixtapa All Inclusive Resort is a beautiful beachfront location perfect for families with children and stroller accessibility. The resort is conveniently located only a 10-minute walk from the pier to reach Ixtapa island. Guests enjoyed spending their days lounging by the pools and on the stunning beach. The resort's location received plenty of praise with many guests applauding its excellence. The rooms are comfortable, functional and above all, clean. The hotel itself has large, beautiful facilities and the restaurant options offer a good variety of food. Guests consistently praised the cleanliness of the hotel, from the lobby and elevators to the rooms and common areas. The staff at Azul Ixtapa All Inclusive Resort received high praise from guests regarding their friendliness and helpfulness. The pool area at Azul Ixtapa All Inclusive Resort received high praise from guests. The Azul Ixtapa All Inclusive Resort boasts a gorgeous beach accessible just steps away from the hotel. Azul Ixtapa All Inclusive Resort is an excellent choice for families looking for a perfect vacation spot. Families with young children will be delighted with the children's pool and water park at Azul Ixtapa All Inclusive Resort. If you're looking for a resort that boasts beautiful outdoor facilities, Azul Ixtapa All Inclusive Resort won't disappoint. Overall, guests seemed to enjoy their stay at Azul Ixtapa All Inclusive Resort with only a few minor criticisms.
Emporio Ixtapa - with Optional All Inclusive is highly praised for its unbeatable beachfront location, delivering a serene, clean and picturesque environment perfect for leisurely walks and family outings. The hotel's proximity to local amenities such as restaurants, bars, craft markets and shopping plazas adds to its appeal, making it convenient for guests to explore local culture. The panoramic sea views enhance the tranquil experience and the facilities ensure a comfortable and safe stay.
The breakfast, while offering a delicious and varied buffet with standout omelettes and good coffee, has room for improvement regarding its repetitiveness and occasional long queues. Dinner experiences are generally positive with high praise for the poolside dining and quality of food, particularly during special events. However, the need for better reservation management and menu diversity has been noted to elevate the dining experience further.
Room quality at Emporio Ixtapa is mixed; many guests find them clean, comfortable and offering breathtaking views. However, inconsistency in maintenance and the need for renovation are common concerns, along with occasional noise disruptions. The general cleanliness of the hotel and its pools is mostly appreciated, though certain areas like restrooms and showers need more attention.
The staff at Emporio Ixtapa significantly enhance the guest experience with their friendly and professional service. Specific praise for individual team members highlights their commitment to hospitality. Issues with Wi-Fi connectivity, particularly outside the lobby, detract from the overall experience, as does the lack of accessibility in the gym and spa facilities.
The pool area is well-regarded for its cleanliness and family-friendly amenities, though overcrowding and maintenance issues are prevalent criticisms. The beautiful and well-maintained beach area contributes positively to the guest experience, despite the need for more shade and early reservations for spots. Parking availability is a mixed bag with the need for better organization and capacity highlighted.
Overall, Emporio Ixtapa is an excellent choice for families and travelers seeking a convenient and engaging stay with easy access to the beach and local attractions. Improvements in certain areas could further enhance the overall guest experience.
Pierre Mundo Imperial Riviera Diamante Acapulco enjoys a prime beachfront location in the tranquil Acapulco Diamante area, providing guests with stunning views and easy access to the beach. This tranquil and safe location is highly praised for its cleanliness, picturesque surroundings and the well-maintained green areas that enhance the calm atmosphere.
The breakfast experience at the hotel is generally well-regarded, offering a wide and varied buffet of healthy options and hot dishes. The friendly service and comfortable atmosphere contribute to a positive dining experience, though some guests find the buffet expensive and in need of more variety.
Dinner at the hotel's multiple restaurants, particularly the TABACHINES restaurant, receives commendations for delicious and fresh food, especially the grilled fish and seafood. Nevertheless, some guests feel that the portions are small, prices are high and the menu lacks variety. Occasional disturbances from bees also detract from the dining experience.
The hotel's rooms are comfortable, spacious and offer nice views, contributing to a relaxing stay despite their aged appearance and need for renovation. Cleanliness is generally praised, though there are reports of non-functional amenities and issues with bathroom maintenance.
Cleanliness across the hotel is mixed with many guests appreciating the clean rooms, well-maintained beach and large pools. However, there are reports of inconsistent housekeeping and issues with pool hygiene and air conditioning noise.
The staff stand out for their friendliness and attentiveness, consistently delivering excellent service. Specific individuals receive acclaim for their exceptional efforts, particularly the pool and valet staff. Despite occasional organizational hiccups, the overall service experience is positive.
The hotel's Wi-Fi receives significant criticism for being unstable and frequently nonfunctional. Guests recommend requesting rooms within the range of a reliable router to mitigate connectivity issues.
The pool facilities are generally appreciated for their size and cleanliness, especially by families with children. However, maintenance issues and occasional dirtiness are noted with some pools not always in service.
The beach is praised for its beauty and convenience, though it is not private and can sometimes be dirty. The cleanliness of the beach area and comfort of the chairs are inconsistent.
The hotel is well-suited for families, offering a family-friendly atmosphere and spacious, clean facilities. The attentive staff and well-maintained environment make it an ideal setting for family vacations.
Opinions on the beds vary with some guests finding them comfortable while others describe them as hard and uncomfortable. Improvements to bedding comfort would enhance guest satisfaction.
While some guests feel the hotel lacks the luxurious touches expected of a 4-star experience, it is recognized as a top-tier pet-friendly destination. The hotel offers excellent facilities for guests traveling with pets, ensuring a welcoming environment for both pets and their owners.
In summary, Pierre Mundo Imperial Riviera Diamante Acapulco excels in its beachfront location, friendly staff and family-friendly environment with room for improvement in areas such as maintenance, cleanliness and Wi-Fi connectivity.
Tesoro Ixtapa All Inclusive offers a delightful beachfront getaway, celebrated predominantly for its prime location and outstanding hospitality. The resort is nestled right on the bay, granting guests convenient access to the vibrant commercial area and a wide, clean beach perfect for sunbathing and swimming. The well-maintained grounds and pleasant weather further enhance the inviting and beautifully organized setting. While breakfast options could be more varied, the overall dining experience, particularly dinner, receives high praise for its flavorful offerings and enjoyable themed events. Rooms are spacious and comfortable, often featuring mesmerizing ocean views, with cleanliness consistently highlighted as a positive aspect.
The resort is particularly well-regarded for its exceptional staff, who provide attentive and friendly service, contributing greatly to a memorable stay. Guests appreciate the honesty and dedication of the team, which, combined with delicious food and thoughtful attention, creates a fulfilling atmosphere. The pool area, although small and sometimes crowded, remains a popular spot due to its cleanliness and ideal temperature. The beachfront, with its comfortable loungers and pristine condition, offers a relaxing setting for visitors.
However, improvements in certain facilities and amenities, such as internet connectivity and room maintenance, could enhance the overall experience. Despite these minor drawbacks, Tesoro Ixtapa All Inclusive provides a clean, welcoming, and comfortable environment, ideal for families and guests of all ages seeking relaxation and entertainment in a stunning coastal location.
Fontan Ixtapa receives high praise for its excellent location, offering close proximity to a variety of local attractions, shops and the beautiful Playa Palmar beach. Guests frequently highlight the convenience and cleanliness of the area, making it an appealing choice for travelers looking to explore and enjoy the region.
The hotel's breakfast experience earns mixed feedback with many guests appreciating the friendly staff and the good taste of the food. However, there's a noted lack of variety in the menu, which often features repetitive dishes such as chilaquiles, eggs and fruit. Despite this, the overall breakfast experience remains positive for many.
Dinner at the on-site restaurant "Miramar" is well-regarded for its excellent food and accommodating staff, though the limited variety and repetitive nature of the meals raise some concerns. The hotel advertises multiple restaurants, but in practice, the options are somewhat limited.
Rooms at Fontan Ixtapa are generally appreciated for their comfort, cleanliness and spaciousness with many guests enjoying beautiful views, particularly from the Junior Suites. However, some discrepancies exist between the booking photos and the actual rooms and a few guests have noted issues with the cleanliness of bathrooms and the closure of beach services.
Cleanliness of the facilities receives mixed reviews with many guests complimenting the clean rooms and overall property, while others report issues such as late cleaning services, dirty pools and occasional presence of pests. Despite these concerns, the quality/price ratio is seen as favorable by many.
Guests frequently commend the staff for their friendliness, attentiveness and efficiency, particularly praising housekeepers, waiters and bellboys. However, some inconsistencies in service quality have been noted with occasional reports of less favorable interactions, especially with bartenders and receptionists.
The pool facilities offer a blend of well-maintained areas and enjoyable activities, although pool cleanliness and overcrowding during peak times are recurring issues. The adult pool is especially appreciated, but the early closing time at 7 PM is a point of contention.
The beachfront location of Fontan Ixtapa is highly regarded for its beauty, cleanliness and tranquility, providing easy access and a safe, serene environment. However, the availability of loungers on the beach is a noted area for improvement.
The hotel is designed with families in mind, offering numerous activities for children and ensuring a family-oriented environment. While this leads to a noisy atmosphere at times, the overall experience is positive for families with engaging activities and a welcoming environment.
Beds at the hotel receive mixed feedback with some guests finding them comfortable while others describe them as hard and note issues with the pillows and bed lights. Despite these mixed reviews, Fontan Ixtapa remains a popular choice for travelers due to its excellent location, friendly staff and overall positive experience.
Acamar Beach Resort is consistently praised for its prime beachfront location on Caleta Beach. With easy and direct access to the beach, the resort’s surroundings, convenience to local amenities and spectacular ocean views make it a standout destination. Guests appreciate the family-friendly atmosphere, the natural beauty of the area and the attentive staff, reinforcing the resort as an ideal spot for families.
The breakfast service garners high marks for its variety and quality, adding significant value to the guest experience. Though there are occasional complaints about service speed and breakfast availability, the overall feedback is positive. Dinner experiences are mixed with favorable comments on the friendliness of the restaurant staff and the good flavors of the available dishes, although limited operating hours and simplicity of food are noted as drawbacks.
Room experiences are varied with many guests enjoying features such as minibars, large bathrooms and spectacular sea views. However, issues like worn-out furniture, cleanliness concerns and outdated facilities are frequently mentioned, alongside calls for renovation. Cleanliness throughout the resort is praised, especially in common areas like the pool and beach, though consistency is lacking in the rooms.
The resort's staff is generally commended for their friendliness and attentiveness, despite some isolated incidents of rude or unprofessional behavior. The resort's WiFi service, however, is found wanting with limited connectivity and separate charges being common complaints.
The pool area receives positive feedback for its convenient beach access and warm water but suffers from cleanliness issues and limited operational hours. The beachfront setting itself is highly lauded with beautiful, calm waters suitable for children and clean conditions maintaining a pleasant environment. Nevertheless, the beach can get crowded and noisy.
Parking at the resort is safe but inconvenient and costly, drawing mixed reactions from guests. Similarly, the beds receive varied comments with many finding them comfortable, while others describe them as too firm and in need of better bedding and room temperature control.
In conclusion, Acamar Beach Resort excels in its location, beach access and breakfast service, making it a favorable option for a beachfront getaway. Room and cleanliness issues, WiFi limitations and restrictive dining and pool hours present areas for improvement to ensure a more consistent and enjoyable guest experience.
Quinta Real Acapulco is a luxurious beachfront hotel with exceptional and unbeatable views of the sea. The pool area is amazing and well-maintained and the private beach is clean and quiet. The staff is friendly, attentive and always ready to help. The rooms are comfortable, spacious and clean, although some furniture and decor are outdated. The breakfast is delicious with stunning views, but some guests criticize the lack of variety and high prices. The dining options have mixed reviews with some guests praising the delicious food and excellent cuisine, while others criticize the high cost of food without matching quality and limited variety. The beds are comfortable, but some guests complain about old mattresses and squeaky beds. The hotel complies with sanitation protocols and is a safe and tidy place to stay, although some guests report issues with mold in the shower and poor bathroom lighting. Overall, Quinta Real Acapulco is an exceptional and relaxing place to stay, although some guests mention that it didn't quite meet their expectations of a full 5-star experience.
Barceló Ixtapa - All Inclusive is highly praised for its exceptional beachfront location, providing easy access to a clean and beautiful beach with stunning views from the rooms. The environment is also accessible for people with disabilities, enhancing the convenience for all guests. The resort features a broad range of amenities and a number of dining options that are generally appreciated for their variety and quality, particularly the beachfront palapa dining experience.
The hotel's cleanliness is frequently highlighted with well-maintained facilities, including pools, restaurants and common areas. However, there are opportunities for improvement in the poolside bathrooms' cleanliness and the maintenance of the rooms. Some guests noted that the rooms, although clean and offering excellent views, are in need of renovations and better air conditioning. Additionally, there is occasional dissatisfaction with the comfort of the beds with some reporting worn-out mattresses.
Service at Barceló Ixtapa is generally well-regarded with many guests highlighting the friendly, attentive and professional staff. Specific staff members like Lucio, Alexis, Eduardo and Marcelo receive notable praise for their exceptional service. Despite isolated complaints about unprofessional behavior at reception and efficiency in food service, the overall sentiment is positive.
The breakfast experience is widely appreciated with guests enjoying a range of tasty options, including specialties like crepes and fruit breakfasts. However, some reviews mentioned a desire for increased variety to prevent repetition. Dinner experiences are mixed but lean positively, especially for specialty and à la carte dinners, despite some critiques regarding the taste and variety at the Sunset and Italian restaurants.
The pool area, offering fun and warm water suitable for families, is another highlight, although the lack of sufficient loungers and maintenance issues is a noted drawback. The beach area is widely celebrated for its spaciousness, cleanliness and comfortable swimming conditions, though more shade options like umbrellas could enhance guest comfort.
One recurring issue is the wifi service, which many guests found weak and unreliable, particularly around the small pool and in the rooms. This lack of consistent connectivity could be a concern for travelers needing stable internet access.
In summary, Barceló Ixtapa - All Inclusive is a highly recommendable destination for a relaxing seaside stay, thanks to its prime location, stunning surroundings, excellent cleanliness, broad range of amenities and friendly staff. While there are areas for improvement, such as room maintenance, poolside amenities and wifi connectivity, the overall guest experience is marked by satisfaction and enjoyment.
Fiesta Americana Acapulco Villas is a five-star hotel that offers exceptional facilities, a great location and superb views for its guests. Guests praise the hotel's breakfast with most describing it as excellent and delicious and many enjoyed the large suites with full kitchens and basic utensils. The hotel's friendly and helpful staff go above and beyond to provide excellent service, making the overall experience memorable. The hotel boasts inviting pools that are clean and well-maintained and offers access to a dedicated public beach with loungers, umbrellas and attentive staff. Despite some minor issues such as noise from nearby nightclubs and occasional crowds, the hotel remains an excellent option for those wanting a luxurious and comfortable stay in Acapulco.
Krystal Ixtapa All Inclusive offers an ideal beachfront location that attracts vacationers seeking both relaxation and accessibility. Guests frequently praise its proximity to Ixtapa's central square, local stores, restaurants and essential services. The picturesque sea views and serene beach environment add significantly to the hotel's charm with well-maintained facilities and welcoming pool areas enhancing the overall experience. The attentive and friendly staff often meet high standards of service quality, further enriching guests' stays.
Guests highlight the spacious, clean rooms with modern touches and comfortable beds, often enjoying beautiful sea views from private balconies. The friendly and efficient housekeeping staff ensure that rooms are well-maintained, contributing positively to the hotel's reputation for cleanliness and upkeep. However, some rooms may experience issues such as external noise, occasional defects and a need for updated amenities.
Regarding food, Krystal Ixtapa All Inclusive's breakfast earns praise for its flavor and generous portions with basic staples like fruit and coffee receiving favorable mentions. However, variety is a noted issue and breakfast can feel repetitive. The dinner experience shows a clear divide; specialty restaurants are highly praised for their delicious Mexican and Italian dishes, while the general buffet is often criticized for its lack of variety and flavor. Long queues and reservations can also detract from the dining experience.
The pool area is a standout feature at Krystal Ixtapa All Inclusive, frequently described as clean and well-maintained, offering ample space for both children and adults. The dedicated children's pool and range of pool-related activities create a lively atmosphere, complemented by friendly and helpful staff. The beach also receives high marks for its beauty and cleanliness, despite occasional crowding and litter issues.
While the WiFi availability is appreciated, connectivity can be inconsistent. The gym facilities, unfortunately, fall short of expectations with outdated and malfunctioning equipment and reports of inattentive staff.
In terms of family-friendliness, Krystal Ixtapa All Inclusive excels, offering a dedicated children's pool, fun family activities and a secure environment. The hotel consistently provides a comfortable and familiar atmosphere, making it an excellent destination for families.
Despite some areas needing improvement, especially in terms of breakfast variety, general buffet quality, gym maintenance and parking limitations, the overall sentiment towards Krystal Ixtapa All Inclusive is positive. Guests frequently commend the hotel's location, the well-maintained facilities, the cleanliness, the picturesque beach and the friendly and attentive staff. These aspects make Krystal Ixtapa All Inclusive a strong choice for travelers seeking a blend of relaxation, convenience and family-friendly amenities.