Located on George Washington Avenue, this hotel offers stunning ocean views and a range of amenities. It features multiple restaurants, a casino, and a large outdoor pool.
Summary of reviews related to the '5 Star' category
Sheraton Santo Domingo often feels like a home away from home for many visitors, where the warm and welcoming atmosphere is accentuated by the genuine care of the staff. Known for its pet-friendly policy, the team shows remarkable affection and respect towards all guests, including the furry ones. The hotel consistently delivers services that align with the expectations of a five-star establishment, with exceptional customer service and attention to cleanliness. While some reviews may challenge its five-star designation, many travelers praise the spacious rooms and overall hospitality, making it a preferred choice for frequent visitors. The property stands out as one of the few hotels that leave a lasting impression, characterized by top-notch facilities and an inviting environment that encourages repeat stays.
Crowne Plaza Santo Domingo by IHG, enjoys a prime location on the scenic Malecon and offers spectacular views of the Caribbean Sea. Its proximity to major attractions like the Zona Colonial, Obelisk, Juan Baron Square, Independence Park and El Conde Street makes it an ideal choice for travelers, whether they are exploring the city or enjoying local dining options.
The hotel is commended for its cleanliness, well-maintained facilities and spacious rooms. Guests consistently praise the large, comfortable beds and the generally impeccable cleanliness of both the rooms and public spaces. The staff is noted for their exceptional service, professionalism and attentiveness, ensuring that guests feel welcomed and well-cared for. Specific mentions of individuals like Socrates and Caroline highlight the personalized and friendly service offered.
Breakfast at Crowne Plaza Santo Domingo receives high marks for its quality and variety, featuring a buffet that caters to diverse tastes with fresh and hearty options. Although some find it slightly expensive, the consensus is that it is impressive and well worth the cost. Dinner experiences are mixed with some guests lauding the excellent quality and delicious dishes, while others point out issues with menu variety, food quality and pricing. Service during dinner has received criticism for being slow at times.
The pool area, though noted as being smaller than expected and occasionally too cold, provides a clean and welcoming environment with beautiful sea views and extended hours for nighttime swimming. Additionally, the availability of high-speed WiFi and ample parking add to the convenience for both leisure and business travelers.
Overall, Crowne Plaza Santo Domingo delivers a comfortable and enjoyable stay with its serene escape, exceptional service, cleanliness and prime location, making it a highly recommended choice for visitors to Santo Domingo.
This waterfront hotel features modern rooms with ocean views and a variety of amenities, including a large pool and multiple dining options. It is well-suited for both business and leisure travelers seeking a comfortable and convenient stay.
Summary of reviews related to the '5 Star' category
Catalonia Santo Domingo receives a mix of reviews concerning its five-star rating, facilities and services. Many guests praised the hotel’s luxurious feel and elegant room decor, noting it meets the criteria of a five-star hotel. Highlights include the first-class breakfast, cleanliness and spectacular views, particularly from the breakfast room on the 5th floor overlooking the promenade.
Guests often commend the hotel for its peaceful and clean environment and it’s seen as providing good value for money for a five-star establishment. The location, professionalism of the staff and the overall cleanliness further enhance the overall positive experiences.
However, not all feedback is glowing. Several guests felt that the hotel's general conditions and certain aspects of service fell short of five-star standards. Some mentioned that the quality of food and some services did not meet their high expectations for a hotel of this caliber. Despite this, many acknowledge the hotel’s amenities and service as deserving of its five-star rating, especially when considering the value for a luxury stay.
In summary, Catalonia Santo Domingo is celebrated for its luxurious atmosphere, excellent breakfast offerings and stunning views, making it a solid choice for both business and leisure stays. However, some guests believe there is room for improvement to fully uphold its five-star claim.
This boutique hotel stands out with its avant-garde architectural design and luxurious accommodations in the Colonial Zone. It offers a rooftop terrace with a pool, stylish suites, and personalized service, making it a unique and upscale choice.
This unique hotel offers a collection of restored colonial houses, providing a personalized and luxurious experience. Each house features unique décor, and guests can enjoy a private pool and personalized service.
This hotel provides a mix of comfort and entertainment, featuring a casino, multiple restaurants, and a large outdoor pool. It caters to both leisure and business travelers with its comprehensive amenities and central location.
Summary of reviews related to the '5 Star' category
Barceló Santo Domingo offers a luxurious experience that has garnered a mix of opinions regarding its five-star rating. The hotel is well-situated in the city, presenting an elegant and high-standard environment. Guests have praised its spacious layout and fast lifts, along with impeccably clean facilities. The service provided is often described as impeccable with consistently good WiFi and a welcoming atmosphere.
While many reviews affirm that the hotel lives up to its five-star rating, citing it as a true luxury hotel worthy of its stars, some guests feel that certain aspects, such as the gym and the overall quality of food and services, do not meet the five-star benchmark. Despite these criticisms, the majority of experiences favorably compare the stay to other five-star establishments, highlighting the hotel’s devotion to maintaining a high standard expected from its renowned chain.
Overall, Barceló Santo Domingo receives a blend of accolades for its location, cleanliness and service, making it a notable option for travelers seeking luxury in the city, even as it faces occasional scrutiny over certain facilities.
Located in the Colonial Zone, this hotel offers a unique historic experience combined with modern comforts. The hotel features a blend of colonial architecture, a courtyard pool, and fine dining, providing an elegant and culturally rich stay.
Summary of reviews related to the '5 Star' category
Hodelpa Nicolás de Ovando garners mixed feedback regarding its five-star rating, facilities and services. While some guests appreciate its great location and describe it as an excellent hotel, others feel it falls short of the five-star mark they expected. Everything is perfect for a subset of reviewers, but critiques suggest that the service and attention to detail do not consistently meet the standards of a 5-star establishment. Additionally, there are concerns about a decline in quality since the hotel transitioned to the Hodelpa brand. Despite this, it remains a venue that some believe claims to offer excellent service and comfort.
This hotel is known for its elegance and classic luxury, offering a refined experience with spacious rooms and lush gardens. It provides a full-service spa, gourmet dining, and a tranquil atmosphere, making it a top choice for discerning travelers.
Summary of reviews related to the '5 Star' category
El Embajador, a Royal Hideaway Hotel is an exceptional five-star hotel in Santo Domingo. Guests have had an unforgettable experience during their stay with exceptional services and facilities. The fast check-in process and perfect breakfast have received high praise. The hotel's beautiful location and excellent attention have made it the best option in Santo Domingo. Although one guest was disappointed with the restaurant, they found a perfect alternative just outside the hotel's grounds. Despite the higher price, guests found the accommodation to be well-equipped and of excellent quality. The hotel staff has received high praise, except for one guest's negative experience with the restaurant manager. Despite this, the hotel met all the necessary health and quality standards. Overall, guests highly recommend El Embajador, a Royal Hideaway Hotel and call it a truly five-star royal hotel.
This hotel features modern luxury with well-appointed rooms and a focus on business and leisure travelers. It includes a large fitness center, an outdoor pool, and several restaurants and bars, offering a comprehensive and upscale experience.
Holiday Inn Santo Domingo by IHG, receives widespread acclaim for its strategic location, making it a favored choice for both business travelers and tourists. Nestled in the heart of the city's new center, it offers easy access to major shopping malls, dining options and local attractions, such as the nearby French embassy. The convenience of its location on Abraham Lincoln road provides guests with a plethora of shopping and eating establishments within walking distance and quiet, comfortable rooms provide a peaceful retreat from the bustling city.
The hotel’s breakfast offerings stand out for their extensive variety and quality. Guests enjoy the delicious food, excellent coffee and attentive service in a pleasant atmosphere, particularly appreciating the top-floor breakfast area. The breakfast experience is a valued part of the stay, despite minor peak-time overcrowding.
Regarding dinner, while the restaurant's cuisine is praised for its excellence, some guests find the prices steep and the portions small. Service during dinner can be slow and there are mixed reviews about the menu’s variety and value for money.
The rooms at Holiday Inn Santo Domingo are noted for their spaciousness, modernity and exceptional cleanliness. Comfortable beds and superb bathrooms contribute to a positive guest experience with some rooms offering notable views. While certain rooms could benefit from upgrades, particularly in terms of old TVs and limited toiletries, the overall standard remains high.
Cleanliness across the hotel is consistently praised with immaculate rooms and well-maintained common areas. The attentive and kind cleaning staff ensure a high standard of hygiene throughout the hotel.
The hotel staff frequently receive commendations for their friendliness, attentiveness and helpfulness. Excellent service is a recurring theme with guests appreciating the courteous and efficient handling of inquiries and requests.
Guests also express satisfaction with the hotel’s WiFi service, which is described as reliable and high-speed, accommodating the needs of travelers. The gym, although small, is adequate for a good workout with suggestions for more equipment being a minor point of improvement.
The rooftop pool is a significant highlight, offering stunning views and a pleasant ambiance. Despite its small size, guests appreciate the cleanliness and the tranquil atmosphere of the pool area. The free parking, although somewhat narrow, adds to the hotel's convenience.
The comfortable, spacious beds, often highlighted for their luxurious feel and excellent quality bedding, contribute to a restful sleep environment.
Business travelers particularly benefit from the hotel's central location and functional rooms with a dedicated business floor and well-equipped business center enhancing its appeal for corporate guests.
Finally, the hotel’s ambiance is conducive to romantic getaways with guests highlighting the inviting atmosphere, well-maintained environment and friendly staff. The rooftop pool serves as a particularly romantic feature, enhancing the overall experience for couples.
Overall, Holiday Inn Santo Domingo by IHG, provides a well-rounded and satisfying stay with its strategic location, exceptional service and comprehensive facilities, making it a recommended choice for visitors to Santo Domingo.
This hotel offers a luxury experience with an infinity pool offering city skyline views, access to the executive lounge, a well-equipped Gold's Gym, and excellent room service. Its prime location inside Blue Mall provides convenient access to shopping, dining, and entertainment.