Taramuntan
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Summary of reviews'تــرامونتــان' has garnered numerous positive reviews across several categories, making it a favorable choice for travelers seeking comfort, convenience and hospitality.
Nestled close to the international road between Riyadh and Jordan, the hotel's prime location is frequently praised. Guests appreciate its easy access to major roads and proximity to services, restaurants, supermarkets and a shopping center. The peaceful and calm ambience, combined with its location on the outskirts of Hail, offers a tranquil respite from city noise, further enhancing its appeal. Complimentary parking and proximity to amenities like McDonald's add to the convenience.
Rooms at Tramontane are described as clean, spacious and well-equipped, making them ideal for both small and larger groups, thanks to features like connecting doors and ample sunlight. Positive mentions highlight the attractive interior designs and overall pleasant environment. While there are minor complaints about old carpets, occasional maintenance issues and the absence of kitchen facilities, many guests still find the rooms to offer good value for the price.
Cleanliness is a standout feature with many highlighting the pristine condition of the rooms and common areas. The hotel's organized and well-maintained environment greatly contributes to a comfortable stay. Although some minor issues like hallway vacuuming and occasional odors were noted, the overall impression of cleanliness and hygiene remains positive.
The staff at Tramontane receive high commendations for their exceptional service, professionalism and friendly demeanor. The reception team, particularly Mr. Bandar Al-Anzi and Ms. Sarah from customer service, are frequently mentioned for their respectful and efficient service. The housekeeping staff also contribute to the positive experience, maintaining clean and inviting rooms. Isolated comments about less satisfactory behavior are outweighed by the general consensus of staff dedication and professionalism.
However, the hotel's Wi-Fi service is an area with room for improvement. Guests report inconsistent internet quality with some rooms having satisfactory connectivity while others encounter frequent disruptions. This might pose an inconvenience for those relying on reliable online access.
Guest experiences with the beds are mixed. While many praise the beds for their comfort and cleanliness, others have noted discomfort due to old mattresses and worn-out bed sheets. This inconsistency in bedding quality highlights an area for potential enhancement.
Overall, Tramontane stands out for its accessible location, cleanliness and outstanding staff service. Despite some areas requiring attention, the hotel provides a comfortable and welcoming environment, making it a recommended choice for travelers.
Categories
Nestled close to the international road between Riyadh and Jordan, the hotel's prime location is frequently praised. Guests appreciate its easy access to major roads and proximity to services, restaurants, supermarkets and a shopping center. The peaceful and calm ambience, combined with its location on the outskirts of Hail, offers a tranquil respite from city noise, further enhancing its appeal. Complimentary parking and proximity to amenities like McDonald's add to the convenience.
Rooms at Tramontane are described as clean, spacious and well-equipped, making them ideal for both small and larger groups, thanks to features like connecting doors and ample sunlight. Positive mentions highlight the attractive interior designs and overall pleasant environment. While there are minor complaints about old carpets, occasional maintenance issues and the absence of kitchen facilities, many guests still find the rooms to offer good value for the price.
Cleanliness is a standout feature with many highlighting the pristine condition of the rooms and common areas. The hotel's organized and well-maintained environment greatly contributes to a comfortable stay. Although some minor issues like hallway vacuuming and occasional odors were noted, the overall impression of cleanliness and hygiene remains positive.
The staff at Tramontane receive high commendations for their exceptional service, professionalism and friendly demeanor. The reception team, particularly Mr. Bandar Al-Anzi and Ms. Sarah from customer service, are frequently mentioned for their respectful and efficient service. The housekeeping staff also contribute to the positive experience, maintaining clean and inviting rooms. Isolated comments about less satisfactory behavior are outweighed by the general consensus of staff dedication and professionalism.
However, the hotel's Wi-Fi service is an area with room for improvement. Guests report inconsistent internet quality with some rooms having satisfactory connectivity while others encounter frequent disruptions. This might pose an inconvenience for those relying on reliable online access.
Guest experiences with the beds are mixed. While many praise the beds for their comfort and cleanliness, others have noted discomfort due to old mattresses and worn-out bed sheets. This inconsistency in bedding quality highlights an area for potential enhancement.
Overall, Tramontane stands out for its accessible location, cleanliness and outstanding staff service. Despite some areas requiring attention, the hotel provides a comfortable and welcoming environment, making it a recommended choice for travelers.
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About Taramuntan
License: 10000992
Guest Reviews
Location
The proximity to community services and essential amenities such as the mosque, Saudi Arabian Railway and youth hostels adds to its appeal. Though some mention that the hotel is on the outskirts of Hail and away from the bustling city center, this aspect is often seen as a positive, offering tranquility and respite from noise.
Guests commend the cleanliness, efficient entrance procedures and the helpful and courteous staff. The availability of parking facilities and the proximity to McDonald's enhance the convenience factor. In summary, Tramontane's excellent location, combined with its calm environment and proximity to essential services, make it a favored choice for travelers seeking both comfort and convenience.
Rooms
Despite many positive aspects, there are some areas that require attention. Issues such as old carpets, minor cracks, inadequate hygiene and some maintenance needs in the bathroom have been reported. Additionally, there are no mini cooking heaters, microwaves or ovens in the rooms and some facilities, like the room cabinet, may not be up to standard.
The rooms are often described as clean and well-furnished with friendly staff contributing to a positive overall experience. However, minor complaints such as a bad-smelling bed, potential safety hazards in the shower area and occasional pests in the bathroom suggest that more consistent maintenance would enhance the guest experience. Despite these issues, many guests find the rooms of Tramontane to be good value for the price, offering a comfortable stay in a quiet and well-maintained environment.
Beds
Cleanliness
However, some reviews noted minor issues such as the need for more regular vacuuming of hallways and room rugs and the occasional presence of unpleasant odors. The abundance of natural sunlight in the bedrooms resulting from the lack of blackout curtains was mentioned, albeit as a minor point of contention.
Guests appreciated the hotel's welcoming atmosphere and the helpful, respectful staff. While a few pointed out areas for improvement, such as the exterior environment impacted by nearby construction and a couple of maintenance lapses, the overall impression remains positive. The combination of cleanliness organization and serene environment make Tramontan a commendable choice for travelers seeking a restful and hygienic stay.
Staff
The reception team, overall, is praised for their quick response and cooperative attitude, making the welcome process seamless and pleasant. Housekeeping staff are acknowledged for maintaining clean and beautiful rooms. Even though isolated comments mention less satisfactory behavior from a few staff members, the general consensus underscores the staff's respectful and professional conduct, contributing significantly to a positive guest experience.
Management's follow-up appears diligent, ensuring that the high standards of hospitality are maintained consistently. The employees from Hail, in particular, stand out for their generosity and cheerfulness, enhancing the welcoming atmosphere of this facility. In summary, the commendations reflect a hotel that prides itself on its polite, professional and dedicated staff, making it a recommended choice for travelers seeking a hospitable stay.
Wi-Fi
Accessible
The staff receive high marks for their exceptional service, characterized by politeness and elegance. They are noted for not sparing any effort in assisting guests, ensuring a welcoming and accommodating atmosphere.
While the finishes in some rooms are modest with a mix of carpeted and ceramic flooring, the hotel excels in providing an accessible environment overall. However, caution is advised in the shower area, which can become slippery when wet. Despite this, the blend of a convenient location and dedicated staff makes Tramontan a viable option for travelers, including those with specific accessibility needs.
No, Taramuntan doesn't have any pool.
No, a spa isn't available at Taramuntan.
No, Taramuntan doesn't allow dogs.
No, parking facilities aren't available at Taramuntan.
No, Taramuntan doesn't have a gym.
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