Stargaze Home Hotel
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Summary of reviewsStargaze Home Hotel is strategically positioned in a quiet residential area, providing a tranquil retreat with easy access to major roadways such as the A46 motorway. The location is particularly advantageous for those visiting landmarks like the German Knife Museum, Gut Haan country inn or attending events at nearby venues. The hotel is lauded for its ample parking facilities, including free garage parking and its proximity to supermarkets and the city center of Haan makes it convenient for business travelers and short stays.
The rooms at Stargaze Home Hotel receive praise for their cleanliness, spaciousness and basic yet comfortable amenities. Guests often highlight the friendliness and helpfulness of the staff, which contributes significantly to the overall charm of the hotel. However, some visitors pointed out issues such as outdated furnishings and minor cleanliness problems in specific areas. Despite these, the rooms generally offer a peaceful and pleasant atmosphere.
The hotel's breakfast service has garnered mixed reactions. While those who had the opportunity to enjoy breakfast described it as generous and well-prepared, others faced challenges due to limited availability and instances of overbooking. Breakfast is only served weekdays from 6:00 AM to 9:00 AM, which may inconvenience weekend guests. It's advisable for prospective visitors to confirm breakfast availability directly with the hotel.
The staff at Stargaze Home Hotel are often regarded as friendly and accommodating, enhancing the welcoming atmosphere. Positive experiences frequently mention the warmth and helpfulness during check-in, although there are occasional reports of understaffing and communication issues. Notwithstanding these minor setbacks, the majority of guests are pleased with the service provided.
Wi-Fi connectivity at the hotel is inconsistent, performing well in certain areas like the reception but proving unreliable in rooms, particularly on higher floors. This could be a significant downside for travelers who require steady internet access.
Parking at Stargaze Home Hotel generally receives favorable reviews with guests appreciating the convenience of free and ample parking options, including a garage that offers direct access to the building. Though some found the parking area slightly tight for larger vehicles, the overall sentiment towards parking is positive.
Beds at the hotel receive mixed reviews; while many guests find them clean and comfortable, there are reports of worn-out mattresses and size mismatches between mattresses and bed frames. Nonetheless, the calm environment and accommodating nature of the staff add positively to the guest experience.
In summary, Stargaze Home Hotel is favored for its strategic, peaceful location, spacious and clean rooms and friendly staff, although it could benefit from enhancing breakfast availability, Wi-Fi consistency and addressing some maintenance issues to improve overall guest satisfaction.
Categories
The rooms at Stargaze Home Hotel receive praise for their cleanliness, spaciousness and basic yet comfortable amenities. Guests often highlight the friendliness and helpfulness of the staff, which contributes significantly to the overall charm of the hotel. However, some visitors pointed out issues such as outdated furnishings and minor cleanliness problems in specific areas. Despite these, the rooms generally offer a peaceful and pleasant atmosphere.
The hotel's breakfast service has garnered mixed reactions. While those who had the opportunity to enjoy breakfast described it as generous and well-prepared, others faced challenges due to limited availability and instances of overbooking. Breakfast is only served weekdays from 6:00 AM to 9:00 AM, which may inconvenience weekend guests. It's advisable for prospective visitors to confirm breakfast availability directly with the hotel.
The staff at Stargaze Home Hotel are often regarded as friendly and accommodating, enhancing the welcoming atmosphere. Positive experiences frequently mention the warmth and helpfulness during check-in, although there are occasional reports of understaffing and communication issues. Notwithstanding these minor setbacks, the majority of guests are pleased with the service provided.
Wi-Fi connectivity at the hotel is inconsistent, performing well in certain areas like the reception but proving unreliable in rooms, particularly on higher floors. This could be a significant downside for travelers who require steady internet access.
Parking at Stargaze Home Hotel generally receives favorable reviews with guests appreciating the convenience of free and ample parking options, including a garage that offers direct access to the building. Though some found the parking area slightly tight for larger vehicles, the overall sentiment towards parking is positive.
Beds at the hotel receive mixed reviews; while many guests find them clean and comfortable, there are reports of worn-out mattresses and size mismatches between mattresses and bed frames. Nonetheless, the calm environment and accommodating nature of the staff add positively to the guest experience.
In summary, Stargaze Home Hotel is favored for its strategic, peaceful location, spacious and clean rooms and friendly staff, although it could benefit from enhancing breakfast availability, Wi-Fi consistency and addressing some maintenance issues to improve overall guest satisfaction.
Hotel with Parking
This hotel offers parking facilities for its guests, providing convenient on-site parking options.
Family Friendly Hotel
Hotel with Free Wi-Fi
3-Star Hotel
Guest Reviews
Stargaze Home Hotel boasts a strategic location ideal for various needs and activities. It is especially convenient for those visiting landmarks such as the German Knife Museum and Gut Haan country inn. The hotel is situated in a quiet residential area, providing a peaceful environment away from city noise. Despite its serene surroundings, the hotel offers excellent connectivity with easy access to the A46 motorway and proximity to the highway, making it an excellent logistical choice.
Guests appreciated the ample parking facilities, including free parking in a garage. The hotel is also within walking distance to venues like Roulez Rouge and is particularly favored by guests attending nearby wedding functions, owing to its close proximity to popular celebration locations.
The central location is beneficial for short stays and business travelers, being close to supermarkets, the city center of Haan and various event locations. Despite a few logistical inconveniences, such as staff availability, the overall reception and cleanliness left a positive impression on visitors. Rooms are described as spacious and clean, contributing to a comfortable stay and the staff's friendliness adds to the overall charm of the hotel.
The breakfast experience at Stargaze Home Hotel has received a mix of responses from guests. On the positive side, those who did get to enjoy breakfast described it as very good, generous and lovingly prepared. Starting as early as 6:00 AM, the breakfast buffet was highlighted for its tastiness and accessibility with a particularly well-received breakfast room setting.
However, a significant number of guests have reported challenges with breakfast availability. Breakfast is served only from Monday to Friday, typically between 6:00 AM and 9:00 AM, resulting in no options for weekend guests. Furthermore, several reviewers pointed out instances where breakfast was advertised but ultimately not provided, citing reasons such as overbooking issues, staff shortages and seasonal unavailability.
In light of these varied experiences, it is essential for prospective visitors to confirm the current breakfast offerings directly with the hotel to avoid any inconvenience.
Guests of the Stargaze Home Hotel have shared diverse experiences about the rooms with praise largely focusing on cleanliness, spaciousness and customer service. Many visitors found the rooms to be simple yet very clean, adequately equipped and pleasantly quiet. The friendly and helpful staff, along with the efficient and straightforward check-in/check-out process, were consistently highlighted as positive aspects.
The rooms, despite being described as somewhat old-fashioned and plain, met basic needs comfortably with some being spacious and featuring nice bathrooms. Several travelers appreciated amenities such as on-site refrigerators and the practical furnishing. There were also mentions of large, bright rooms that offered a cozy atmosphere.
However, not all feedback was positive. Some guests encountered issues such as stained carpeting, uncomfortable mattresses, mold in the bathroom and outdated furnishings. A few reviews noted overbooked and dirty conditions upon arrival, while others mentioned noise and warmth as concerns. The hotel's arrangement of room codes for keyless entry was generally well-received, simplifying access for many guests.
Overall, the Stargaze Home Hotel seems to offer a satisfactory experience for many travelers focused on a clean, spacious and straightforward stay, although it may benefit from addressing the reported issues to enhance guest satisfaction.
At Stargaze Home Hotel, guests frequently comment on the beds as a significant aspect of their stay. Reviews often note that the beds are generally clean and comfortable with some guests finding them spacious and pleasantly firm. The hotel linens are in line with the overall offerings, adding to a satisfactory experience for many. However, several guests noted issues with mattress wear, describing them as worn out, sagging and uncomfortable. The mismatch between the mattress size and the bed frame was also mentioned with some mattresses being either larger or smaller than the beds themselves, causing them to slide or feel narrow. Despite these concerns, the calm atmosphere of the establishment and the friendly, accommodating staff contribute positively to the overall experience.
Stargaze Home Hotel offers a mixed experience when it comes to cleanliness according to guest reviews. Many guests praised the rooms for being clean, tidy and spacious. They appreciated the newly renovated rooms and functional amenities. The overall cleanliness, including the rooms and bathrooms, was often highlighted positively. However, there were notable inconsistencies. Some reviews pointed out unclean showers, mold, dirty carpets and unpleasant odors. A few guests also mentioned specific issues such as dirty blankets, cigarette butts and cobwebs. Despite these concerns, the staff was frequently described as nice and the location was quiet, which might be appealing to some travelers.
The staff at Stargaze Home Hotel are generally noted for their friendliness and accommodating nature with many guests highlighting a very warm and welcoming atmosphere. Staff members are frequently mentioned as being extremely friendly, very nice and particularly helpful during check-in. Several reviews commend the exceptional receptionist and the helpfulness of the hotel employees, particularly at the reception.
However, not all experiences have been positive. Some guests report issues with reception frequently being unstaffed, communication breakdowns and instances where the staff seemed overwhelmed or confused. There were also mentions of rooms being double-booked, causing discomfort among guests.
Despite these issues, the majority of guests seem pleased with the service when staff were available, appreciating their friendliness and helpfulness. The hotel's location with its quiet neighborhood, adds to the overall positive experience for those who value a tranquil stay coupled with polite and accommodating service.
Stargaze Home Hotel presents a mixed bag when it comes to Wi-Fi connectivity. While some guests have praised the hotel for good and even super Wi-Fi, this seems to be limited to specific areas. Reports indicate that Wi-Fi performs well in the reception area but struggles on higher floors such as the 4th floor. Unfortunately, many guests found the Wi-Fi to be inconsistent and often non-existent in their rooms with some reporting no signal despite the presence of routers in the hallway. This lack of reliable internet service in the rooms stands in stark contrast to the hotel's advertising, which claims Wi-Fi availability. Consequently, for travelers reliant on a stable internet connection, the inconsistency of the Wi-Fi at Stargaze Home Hotel could be a significant drawback.
Guests at Stargaze Home Hotel generally appreciate the variety of parking options available. The hotel offers free parking, which many guests find convenient. There is also a parking garage that allows direct access into the building. Several reviews highlight the ample parking spaces on the premises, making it easy for guests to find a spot close to the hotel. However, some guests noted that the parking area might be somewhat small and challenging for larger vehicles and a few mentioned that the availability of parking spaces can be limited. Despite this, the overall sentiment about the parking situation is positive with cleanliness and organization being frequently praised. The good bike storage options and the clean, large rooms add to the appeal for travelers driving to the hotel.
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Location
Guests appreciated the ample parking facilities, including free parking in a garage. The hotel is also within walking distance to venues like Roulez Rouge and is particularly favored by guests attending nearby wedding functions, owing to its close proximity to popular celebration locations.
The central location is beneficial for short stays and business travelers, being close to supermarkets, the city center of Haan and various event locations. Despite a few logistical inconveniences, such as staff availability, the overall reception and cleanliness left a positive impression on visitors. Rooms are described as spacious and clean, contributing to a comfortable stay and the staff's friendliness adds to the overall charm of the hotel.
Breakfast
However, a significant number of guests have reported challenges with breakfast availability. Breakfast is served only from Monday to Friday, typically between 6:00 AM and 9:00 AM, resulting in no options for weekend guests. Furthermore, several reviewers pointed out instances where breakfast was advertised but ultimately not provided, citing reasons such as overbooking issues, staff shortages and seasonal unavailability.
In light of these varied experiences, it is essential for prospective visitors to confirm the current breakfast offerings directly with the hotel to avoid any inconvenience.
Rooms
The rooms, despite being described as somewhat old-fashioned and plain, met basic needs comfortably with some being spacious and featuring nice bathrooms. Several travelers appreciated amenities such as on-site refrigerators and the practical furnishing. There were also mentions of large, bright rooms that offered a cozy atmosphere.
However, not all feedback was positive. Some guests encountered issues such as stained carpeting, uncomfortable mattresses, mold in the bathroom and outdated furnishings. A few reviews noted overbooked and dirty conditions upon arrival, while others mentioned noise and warmth as concerns. The hotel's arrangement of room codes for keyless entry was generally well-received, simplifying access for many guests.
Overall, the Stargaze Home Hotel seems to offer a satisfactory experience for many travelers focused on a clean, spacious and straightforward stay, although it may benefit from addressing the reported issues to enhance guest satisfaction.
Beds
Cleanliness
Staff
However, not all experiences have been positive. Some guests report issues with reception frequently being unstaffed, communication breakdowns and instances where the staff seemed overwhelmed or confused. There were also mentions of rooms being double-booked, causing discomfort among guests.
Despite these issues, the majority of guests seem pleased with the service when staff were available, appreciating their friendliness and helpfulness. The hotel's location with its quiet neighborhood, adds to the overall positive experience for those who value a tranquil stay coupled with polite and accommodating service.
Wi-Fi
Parking
No, Stargaze Home Hotel doesn't have any pool.
No, a spa isn't available at Stargaze Home Hotel.
No, Stargaze Home Hotel doesn't allow dogs.
Yes, parking facilities are available at Stargaze Home Hotel.
No, Stargaze Home Hotel doesn't have a gym.
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