Hakone Kowakien Hotel has garnered significant acclaim for its picturesque mountain location, providing a tranquil escape with easy access to various attractions and transportation options. Guests appreciate the proximity to the Yunessun hot spring theme park, with complimentary access enhancing the overall appeal. Despite minor confusion due to similarly named establishments nearby, the hotel is strategically situated, offering calming mountain views and a peaceful retreat.
The hotel's breakfast and dinner experiences are highly regarded, with abundant, delicious buffets that cater to both Japanese and Western tastes. Guests particularly enjoy the free-flowing alcohol during meals, which adds an indulgent touch to their dining experience. While crowding during dinner and late dining times can be challenging, the overall culinary offerings are considered satisfying and enjoyable.
Room accommodations consistently impress with their cleanliness and comfort. Spacious rooms with modern amenities and breathtaking views contribute to a welcoming atmosphere, with upgrades pleasantly surprising some visitors. Family rooms are notably spacious, further enhancing relaxation for all guests. The cleanliness extends throughout the hotel's facilities, including the onsen and communal spaces, resulting in a serene and inviting environment.
The hotel's staff is praised for their friendly and accommodating demeanor, providing excellent customer service and enhancing guests' experiences. The presence of Chinese-speaking staff aids international visitors, and interactions with children are particularly positive, creating a family-friendly atmosphere.
The spa facilities, including open-air baths and private onsen options, offer delightful experiences complemented by stunning mountain views. While the spa services are not considered exceptional, they adequately meet guests' needs, contributing to overall relaxation during their stay.
For families, the hotel offers numerous amenities, such as a dedicated kids' play area and easy access to Yunessun, ensuring a fun-filled experience. The family-friendly ambiance, coupled with spacious accommodations, caters to guests of all ages, making it a popular choice for family vacations.
Beds at the hotel generally provide comfort and cleanliness, contributing to restful nights. Although opinions on mattress firmness vary, most guests enjoy a pleasant sleep experience.
In summary, Hakone Kowakien Hotel excels in delivering a revitalizing and memorable stay through its location, culinary offerings, welcoming staff, and family-oriented amenities, making it a favored destination for travelers.
A contemporary spa hotel situated in the mountainous Hakone area, just 3 km from the Open-Air Museum sculpture park.
Summary of reviews
The Hyatt Regency Hakone Resort and Spa offers a serene and picturesque escape ideal for those seeking tranquility and natural beauty. Nestled on a remote hill, the hotel's secluded location is complemented by lush greenery and beautiful views, making it perfect for a quiet retreat. Despite its remoteness, the hotel provides excellent shuttle service to Hakone's main attractions, ensuring easy access for guests.
Guests commend the stylish, contemporary design of the property with many highlighting the welcoming and friendly ambiance created by the lovely staff. The breakfast experience is widely praised for its extensive variety and fresh ingredients, often described as delicious and exceptional. The dining experience, likewise, stands out for the high quality and creativity of the meals with fantastic Japanese dinners and sushi kaiseki being particularly notable.
The spacious, clean and well-maintained rooms offer a high level of comfort, boasting modern amenities, large bathrooms and scenic views, some even featuring glimpses of Mt. Fuji. The overall cleanliness of the hotel adds to the comfort of the stay with the attentive staff maintaining impeccable standards throughout the property.
The staff at the Hyatt Regency Hakone Resort and Spa are frequently noted for their exceptional hospitality and service, described as super friendly, helpful and attentive. Their quick, polite responses and thorough service make guests feel welcome and cared for, contributing significantly to the overall positive experience.
The spa and onsen facilities receive high praise, especially the hot springs, which are considered a must-try. Guests enjoy a rejuvenating experience with high-quality water and excellent massage services, although some suggest the addition of amenities like a sauna and outdoor baths.
Families are well catered for with spacious rooms, child-friendly amenities and considerate staff ensuring a comfortable and relaxing atmosphere for all ages. The hotel's luxury offerings are evident, providing a high level of comfort, professionalism and quality, making it a standout choice for those seeking a luxurious stay.
Overall, the Hyatt Regency Hakone Resort and Spa is recognized for its natural beauty, excellent service, comfortable accommodations and exceptional dining and spa experiences, offering a memorable and delightful retreat for guests.
Odakyu Hotel de Yama in Hakone provides a luxury experience that is both tranquil and picturesque. The hotel is ideally located beside Lake Ashi, offering stunning views, and is surrounded by beautifully landscaped gardens. Guests appreciate the proximity to iconic sites such as Hakone Shrine, contributing to a serene and enriching environment. The hotel's atmosphere is enhanced by delightful facilities like a public onsen and personalized spa services, ensuring relaxation amid breathtaking natural beauty, including views of Mount Fuji.
A diverse breakfast experience awaits, with a Japanese menu that gains high praise for its quality and flavor richness. Although the French breakfast receives mixed reviews, many guests commend its delicious selections and exceptional service, enhanced by spectacular views. Dining at Odakyu Hotel de Yama is a remarkable affair, with choices of refined French cuisine and traditional Japanese kaiseki. With exquisite course meals and attentive service, the hotel creates memorable culinary experiences using seasonal and locally sourced ingredients. Reservations are advisable due to popularity.
The rooms offer comfort with expansive sizes, boasting impressive views of the lake and mountains. While they may appear slightly dated, guests find solace in the cleanliness and tranquility of their accommodations, complete with luxurious amenities. The cleanliness of the hotel is highly praised, from the rooms to its spa and onsen facilities, all impeccably maintained to create a serene ambiance.
Exceptional staff service further enriches the guest experience, with a warm and attentive approach noted despite language barriers. Efficient shuttle services support ease of movement. While in-room WiFi is reliable, coverage could be improved beyond these private spaces.
Overall, Odakyu Hotel de Yama offers a luxurious escape with a family-friendly environment, catering to multi-generational needs through personalized service and thoughtful gestures. Comfort extends through the quality bedroom fixtures, promising restful nights for most, although some express a wish for softer beds. Despite minor critiques in décor and connectivity, visitors are drawn to the magical setting and consistently high hospitality standards, making the hotel an ideal retreat for those seeking peace and beauty in Hakone.
Hakone Retreat Före consistently earns high praise for its beautiful location and outstanding service, providing guests with a serene refuge in the heart of a lush forest. The retreat's tranquil and picturesque surroundings, featuring beautiful gardens and mountain views, make it an ideal escape for those seeking a peaceful getaway from the bustle of city life. The secluded yet accessible location, complete with a bus stop at the entrance and proximity to local amenities, adds to its appeal.
The hotel's facilities are celebrated for their quality and the excellent service provided by the attentive and friendly staff, who often go above and beyond to make guests feel welcomed. Complimentary extras like wine on arrival and barista coffee every morning enhance the luxurious atmosphere.
Rooms at Hakone Retreat Före are spacious and offer stunning forest views through large windows with many featuring modern decor and cozy fireplaces. The onsen experiences, particularly the open-air and private options, are frequently highlighted for their relaxing and rejuvenating qualities. Despite occasional comments on the need for minor maintenance, the overall cleanliness and comfort of the rooms contribute to a peaceful stay.
The breakfast experience is particularly notable, providing a diverse and delicious buffet that is widely regarded as one of the highlights of the hotel. Guests appreciate the high quality and variety of the breakfast offerings, although a few suggest more vegetarian or vegan options could enhance it further.
Dinner options at the retreat vary from French set menus to Western-style courses and special Japanese dinners, all of which receive commendations for their taste and presentation. Some guests find the dining prices steep and the fixed menu somewhat repetitive, but the overall quality and flavor of the food make it a memorable dining experience.
Hakone Retreat Före also caters well to families, providing spacious rooms and a serene setting that ensures comfort for both adults and children. While the retreat may not specifically target child-friendly activities, it offers enjoyable amenities like electric bike rentals for family adventures.
The staff at Hakone Retreat Före are notable for their exceptional hospitality, consistently delivering warm, courteous and highly attentive service, which contributes significantly to the positive guest experience. Despite some minor issues with Wi-Fi stability and room maintenance, the overall ambiance and the combination of excellent service, beautiful surroundings and superb facilities make Hakone Retreat Före a top choice for a restful and nature-immersed retreat.
The Prince Hakone Lake Ashinoko, nestled in a secluded area surrounded by stunning natural beauty, offers a tranquil and picturesque retreat by Lake Ashi. Guests marvel at the breathtaking views of both Lake Ashi and Mount Fuji, visible from many rooms and common areas, making it an ideal destination for those seeking peace and relaxation. The serene lakeside atmosphere feels far removed from the bustling small towns of Hakone, yet the convenience of the free shuttle bus allows easy access to local attractions, enhancing the overall experience.
The hotel's breakfast selection receives positive feedback for its wide variety of Japanese and continental dishes. Diners enjoy starting their day with a meal while taking in the stunning view of Mount Fuji from the dining area. While some note occasional limitations in variety and availability, the overall quality and service during breakfast contribute to a pleasant dining experience.
Dinner at The Prince Hakone Lake Ashinoko is characterized by high-quality cuisine and a variety of options, although some guests find the prices steep. The buffet dinner and the Japanese restaurant, Nandaman, receive particular praise for their delicious and elegantly presented dishes. Despite some service shortcomings and occasional high costs, the dining experience is generally well-regarded.
The rooms are noteworthy for their spaciousness and comfort, catering well to families and guests seeking ample space. Stunning views of Lake Ashi and Mount Fuji from the rooms are frequently highlighted as a significant highlight of their stay. Guests appreciate the large, comfortable beds, well-equipped amenities and the pristine condition of the rooms. While some decor might feel outdated, the overall comfort and resort-like ambiance are praised.
Maintaining a good standard of cleanliness, The Prince Hakone Lake Ashinoko ensures a tidy environment with many guests noting the cleanliness and organization of both rooms and facilities. The spa, particularly the onsen, stands out for its quality and pleasant atmosphere, offering a soothing and rejuvenating experience.
The staff's exceptional service significantly enhances guests' experiences. Repeatedly praised for their attentiveness, warmth and professionalism, the staff contribute to the hotel's inviting atmosphere. Though there may be occasional language barriers, the overall service is overwhelmingly positive.
The luxurious feel of The Prince Hakone Lake Ashinoko is evident despite some facilities showing signs of age. The elegant ambiance, spacious and clean environment, luxurious views and thoughtful amenities provide a sense of opulence and comfort. The hotel’s scenic location, high-quality dining, comfortable rooms and exceptional service combine to offer a pampered and tranquil stay, making it a compelling choice for those seeking a peaceful and luxurious retreat.
Hotel Green Plaza Hakone is situated in a prime location offering breathtaking views of Mount Fuji and tranquil natural surroundings, perfect for those seeking a serene retreat. Nestled next to the Ubako Ropeway and a bus stop, the hotel provides easy access to major attractions in Hakone, making it a convenient base for exploration. Visitors appreciate the peaceful environment, fantastic outdoor facilities and beautiful landscapes, though the remoteness may pose a slight challenge for those without a car.
The breakfast buffet at the hotel is generally well-received with a variety of Japanese and Western dishes to cater to diverse tastes. Despite some minor critiques about repetition or lack of certain Western staples, most guests enjoy the plentiful and delicious spread, particularly the authentic Japanese options.
Dinner at Hotel Green Plaza Hakone also impresses with its extensive buffet that satisfies both Japanese and Western culinary preferences. The quality and abundance of the food are praised, though the dining area can become crowded, especially during peak times. The elegant dining atmosphere is enhanced by live music in the lounge, providing a pleasant experience overall.
Rooms at the hotel are spacious and clean, offering a comfortable stay for guests. Many rooms feature stunning views of Mount Fuji, adding to the appeal. While the amenities are appreciated, some rooms, particularly the traditional Japanese ones, could benefit from modern updates. Despite being a bit dated, the cleanliness and comfort remain highlights.
The cleanliness throughout the hotel, including the rooms and on-site facilities like the public bath and onsen, is commendable. Most guests highlight the spotless condition of their accommodations, contributing to a pleasant stay. Occasional minor issues regarding dust or buffet cleanliness are noted but do not significantly detract from the overall positive impression.
Staff at Hotel Green Plaza Hakone are frequently lauded for their friendliness, helpfulness and professionalism. Despite some language barriers, the team provides excellent service, ensuring a welcoming and hospitable environment. The courteous front desk and attentive dining staff significantly enhance the guest experience.
The Wi-Fi service receives mixed feedback, performing well in the lobby but occasionally faltering in guest rooms. However, the overall service is generally satisfactory without major issues.
The hotel’s spa and onsen facilities stand out, especially with their breathtaking views of Mount Fuji. Guests find the onsens superb, enjoying both indoor and outdoor options in a clean and well-maintained environment. The availability of private baths and inclusiveness towards guests with tattoos further adds to the appeal.
Free on-site parking is a convenient feature for those driving with ample space available most of the time. The large parking lot provides added convenience, though the reliance on car transport might be necessary for reaching certain town areas.
Families find Hotel Green Plaza Hakone to be particularly accommodating with spacious rooms, baby-friendly amenities and a vast buffet catering to both adults and children. The hotel grounds provide ample space for kids to play and various thoughtful touches ensure a comfortable stay for families.
Opinions on the beds are mixed with many guests finding them comfortable and enjoying restful sleep. However, some guests report beds being too firm or hard and mention occasional issues with outdated bedding and bed bugs.
Overall, Hotel Green Plaza Hakone meets many expectations of a four-star hotel, delivering a luxurious and comfortable experience across several aspects. While some areas could benefit from updates and occasional improvements, the stunning views, excellent dining and friendly service make it a memorable destination in Hakone.
Tenseien Odawara Station Annex stands out as an exceptional accommodation choice with overwhelmingly positive reviews across several categories. Its prime location right next to Odawara Station offers unparalleled convenience for travelers wishing to explore the region, including Hakone and Odawara Castle. The hotel provides seamless connectivity to public transportation, and the vibrant surroundings with restaurants, shops, and a supermarket enhance the overall convenience.
The breakfast experience at the hotel is highly praised for its variety, quality, and presentation, featuring a mix of Japanese and Western dishes. Guests appreciate the use of local ingredients and the breathtaking views from the 14th floor, making breakfast a memorable occasion. The spacious rooms are noted for their cleanliness, comfort, and impressive ocean views, providing a delightful stay with excellent bathroom facilities.
Cleanliness is a standout feature, with rooms and shared facilities consistently maintained in pristine condition. Guests admire the modern, well-equipped rooms and the clean onsen facilities, which offer relaxing experiences complemented by fresh towels provided daily. The hotel's staff is commended for their friendliness and helpfulness, ensuring a pleasant experience despite occasional language barriers.
While WiFi quality is mixed, with some experiencing unstable connections, this does not overshadow the overall positive sentiment towards the hotel. The onsen facilities provide a delightful retreat for spa enthusiasts, with spacious and clean hot spring baths that enhance relaxation. Parking is convenient, albeit with limited spaces and challenging navigation, but it adds to the hotel’s accessibility for those exploring the area by car.
The beds receive mixed feedback, with many guests finding them comfortable, while others note a firmness typical of Japanese beds. Despite these varied preferences, the general consensus is positive, further complemented by the hotel's prime location and excellent amenities. Overall, Tenseien Odawara Station Annex offers a remarkable stay experience with its strategic location, delightful facilities, and value for money, making it a top choice for visitors to Odawara.
Categories
4 Star
Spa
Free Wi-Fi
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