Mena Holiday Beach Resort Half Moon
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsMena Holiday Beach Resort Half Moon has garnered positive acclaim primarily for its splendid location nestled on the scenic Half Moon Bay, offering stunning sea views and direct beach access from many chalets and villas. Guests appreciate the serene environment, private beach, relaxing pools and beautiful outdoor seating areas that elevate the overall tranquil experience. The resort's proximity to cities like Al Khobar and Dammam adds convenience, making it a peaceful yet accessible retreat.
When it comes to dining, the breakfast experience is varied with some guests praising the variety and taste, while others point out limitations like stale bread and limited options. Dinner has been met with more criticism with many finding the high prices and food quality inconsistent. However, the occasional positive feedback on local dishes and dining ambiance indicates potential for improvement.
Rooms at the resort receive mixed reviews. The spacious and newly renovated rooms with beautiful sea views have been appreciated, but outdated and worn furniture, cleaning issues and inconsistent room service are common complaints. Cleanliness is another area needing attention with specific critiques about unclean bathrooms, public areas and presence of insects, despite some praise for clean rooms and linens.
Guest opinions on staff behavior are also divided. Many guests have highlighted the staff's friendliness and professionalism, particularly noting the hospitality of specific individuals. However, issues with rude or inattentive reception staff and inadequate housekeeping service reflect a need for better training and consistency.
The resort offers reliable and conveniently accessible parking with ample shaded spaces enhancing guest comfort. Family-friendliness is a notable strength with various activities for children, dedicated pools and family-oriented hospitality, making the resort a favored destination for family vacations, though some amenities need maintenance.
The wifi is generally appreciated for its availability, despite some signal issues in certain rooms. Pool facilities are a highlight for their variety and suitability for all ages, although maintenance and cleanliness have been noted as areas needing improvement.
In summary, Mena Holiday Beach Resort Half Moon excels in location, family-friendly atmosphere and general convenience. It requires significant improvements in room maintenance, dining quality, cleanliness and staff training to enhance the overall guest experience.
Categories
When it comes to dining, the breakfast experience is varied with some guests praising the variety and taste, while others point out limitations like stale bread and limited options. Dinner has been met with more criticism with many finding the high prices and food quality inconsistent. However, the occasional positive feedback on local dishes and dining ambiance indicates potential for improvement.
Rooms at the resort receive mixed reviews. The spacious and newly renovated rooms with beautiful sea views have been appreciated, but outdated and worn furniture, cleaning issues and inconsistent room service are common complaints. Cleanliness is another area needing attention with specific critiques about unclean bathrooms, public areas and presence of insects, despite some praise for clean rooms and linens.
Guest opinions on staff behavior are also divided. Many guests have highlighted the staff's friendliness and professionalism, particularly noting the hospitality of specific individuals. However, issues with rude or inattentive reception staff and inadequate housekeeping service reflect a need for better training and consistency.
The resort offers reliable and conveniently accessible parking with ample shaded spaces enhancing guest comfort. Family-friendliness is a notable strength with various activities for children, dedicated pools and family-oriented hospitality, making the resort a favored destination for family vacations, though some amenities need maintenance.
The wifi is generally appreciated for its availability, despite some signal issues in certain rooms. Pool facilities are a highlight for their variety and suitability for all ages, although maintenance and cleanliness have been noted as areas needing improvement.
In summary, Mena Holiday Beach Resort Half Moon excels in location, family-friendly atmosphere and general convenience. It requires significant improvements in room maintenance, dining quality, cleanliness and staff training to enhance the overall guest experience.
Resort with Tennis Courts
Offers tennis courts along with beach access, providing a mix of activity and relaxation. The resort setting enhances the overall vacation experience.
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Outdoor Pool
Business Resort
Resort with Parking
Accessible Resort
Resort with Gym
4-Star Resort
Resort with Outdoor Pool
About Mena Holiday Beach Resort Half Moon
License: 10001457
Guest Reviews
Location
The design and layout of the resort are also commendable with beautiful outdoor seating areas where visitors can enjoy the view. While some reviews mention that the place is in need of renovation and improvements in cleanliness, the location's beauty and peacefulness often outweigh these concerns. The resort’s convenience in being not too far from cities like Al Khobar and Dammam is an added benefit, making it accessible yet sufficiently secluded to offer a peaceful retreat.
Overall, Mena Holiday Beach Resort is celebrated for its picturesque sea views, quiet ambiance and family-friendly environment, making it a delightful destination for those looking to unwind by the beach.
Breakfast
However, there were also several reviews pointing out limitations and areas needing improvement. Some guests felt that the breakfast options were limited, not varied enough or even poor. There were mentions of specific issues such as stale bread, limited varieties and even spoiled orange juice. The cost of breakfast was also a point of contention for some, who felt it was overpriced and did not deliver value for money.
Despite these issues, there were positive notes about the reasonable pricing for some and the suggestion that including breakfast in the stay could enhance the overall experience.
Overall, the feedback indicates a mixed experience with breakfast at the resort with highlights on variety and taste but also significant areas for potential improvement.
Dinner
Several guests noted that the food, while clean, was not particularly delicious with some even describing it as very bad or tasteless. Instances of spoiled food and cold dishes have been mentioned, leading to disappointment among diners. Furthermore, the restaurant in general is considered not up to the standard of a resort, offering limited options that fail to satisfy a wide range of tastes.
Despite these criticisms, there are small pockets of positivity. Some guests have found the restaurant to be good with a tasty selection of mostly local food. Additionally, there have been occasions where families and kids enjoyed dining near the swimming pool area, adding a pleasant atmosphere to their experience.
Overall, it seems that while the dining experience at the resort has some redeeming moments, the general consensus leans towards dissatisfaction mainly due to high prices and underwhelming food quality. Improvements in variety, quality and pricing could enhance the dining experience for future guests.
Rooms
However, the resort faces notable challenges. A recurring issue is the outdated and worn furniture, which guests frequently mentioned could use refurbishment. Some rooms suffer from bad odors and lack thorough cleaning, affecting the overall guest experience. Issues with room facilities were cited—specifically problems with air conditioning, electrical appliances and the lack of microwaves. Room service, while once reliable, appears to have declined with delays and insufficient maintenance being common complaints.
There are disparities in room quality with some offering beautiful views and comfortable stays, while others are described as noisy, poorly lit and requiring significant renovation. Despite occasional bright spots, the resort’s accommodations require substantial enhancements to align with guest expectations and price points.
The scenic beachside location and the newly updated rooms indicate potential, but consistent efforts in maintenance, modernization and service improvement are necessary to elevate the overall guest experience at Mena Holiday Beach Resort.
Beds
However, many reviews highlight significant issues. A common complaint is that the beds are old, worn out and in desperate need of renovation. Some guests reported finding the bedsheets uncomfortable and, in some instances, even infested with bed bugs. Others mentioned that additional beds for children were either inappropriate for their age or very dirty. The mattresses and pillows have been described as hard and uncomfortable, detracting from a good night’s sleep.
On the downside, some beds emit an irritating iron noise with every movement and the overall quality of the bedding was found to be lacking with problems like unclean linens and strange odors. Issues with baby cribs being old and in poor condition were also mentioned, adding to the dissatisfaction of guests traveling with young children.
Overall, while there are some positive aspects regarding bed comfort at Mena Holiday Beach Resort Half Moon, the prevailing issues of old, uncomfortable and sometimes unclean beds suggest that improvements are needed.
Cleanliness
Staff
However, several reviews indicate significant areas for improvement. Some guests found the reception staff to be rude, unresponsive and in need of training. Issues such as slow response times, disinterest and unprofessional behavior were mentioned by multiple guests. The housekeeping staff were often criticized for being inattentive and lacking seriousness in maintenance duties. Additionally, there were complaints about lack of cooperation, poor treatment of guests and inadequate handling of service requests, which detracted from the overall experience.
While there are positive interactions and commendations for individual staff members, the consistency in service quality appears to be a broader concern that the resort may need to address.
Wi-Fi
Pool
However, there are significant concerns about pool hygiene and maintenance. A number of guests reported that the pool water was dirty, sometimes with a strong smell of chlorine and the filtration system often seemed broken. On various occasions, pools were also closed for maintenance or had high chlorine levels. Guests consistently noted that the pool cleanliness could be improved. Maintenance issues, the lack of lifeguards and the absence of a heater leading to very cold water also detracted from the experience. Additionally, the pool areas can get quite crowded, particularly on weekends. Despite the potential for enjoyable swimming sessions, the overall cleanliness and upkeep have left room for improvement.
Parking
Family
Families particularly appreciate the variety of activities available for children. The resort offers kid-friendly programs and dedicated swimming pools, which have been praised for catering even to one-year-old children. The outdoor playgrounds and garden areas further add to the appeal, providing ample space for children to play and explore. Weekend activities and special children's events organized by the resort also contribute to the enjoyable experiences families have shared.
Parents can unwind and enjoy their time, knowing their children are engaged and happy. The sizable family rooms and the beautiful, tranquil environment make it a comfortable stay for all. Besides, the staff's attentiveness to children's needs, including presenting gifts, has been commended, highlighting the resort's family-oriented hospitality.
While the resort receives overall positive feedback, there are areas needing improvement. Some guests commented on the outdated children's play area and family games, suggesting they require maintenance. Additionally, the availability of beach amenities, such as chairs and umbrellas, was found lacking by a few visitors. Despite these minor drawbacks, the resort's blend of beachside relaxation and family-centric activities creates an enjoyable setting for family vacations.
4 Star
There are mentions that the hotel's classification is based on its furniture and services, which for some visitors, suffice to uphold the four-star rating. However, numerous guests have indicated that the property requires updates to meet contemporary four-star expectations. The general sentiment is that although the resort offers a pleasant stay, it does not fully live up to the standards typically associated with four-star accommodations with some rating it closer to three stars due to maintenance issues and limited amenities. Despite these reservations, many guests enjoyed their overall experience at the resort, highlighting it as a good stay, albeit with some minor imperfections.
Business
Accessible
Outdoor Pool
The resort also features beautiful outdoor seating areas and an outdoor café that enhance the relaxation experience. The view of the sea combined with the swimming pools adds to the scenic charm, making it an inviting destination for visitors.
However, there are some noted areas for improvement. Pool chairs appear worn out and there are reports of insufficient beach chairs compared to other resorts. Some guests also mentioned that the pool water can be cold due to the lack of heating. Despite these concerns, the overall sentiment towards the outdoor pool areas remains positive with many appreciating the beautiful and clean environment.
Luxury
Despite these drawbacks, some guests did note positive experiences, citing the environment as luxurious and upscale and pointing out areas where service could be more attentive. However, it's clear that the resort has significant room for improvement to truly meet the high standards it sets for itself as a luxury destination.
Yes, Mena Holiday Beach Resort Half Moon has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Mena Holiday Beach Resort Half Moon.
No, Mena Holiday Beach Resort Half Moon doesn't allow dogs.
Yes, parking facilities are available at Mena Holiday Beach Resort Half Moon.
Yes, Mena Holiday Beach Resort Half Moon has a gym.
Location Show Map
More Options
