Visitor's Inn

Hamilton 43.25995700, -79.89689500 , 649 Main Street West (Show on Map)
8.7
Very Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsVisitor's Inn stands out as a prime accommodation option, thanks to its stellar location, top-tier amenities and highly commendable staff. Situated conveniently close to McMaster University, Hamilton hotspots and major arteries like the 403, the inn balances accessibility with tranquility. The presence of nearby restaurants, bus stops and easy routes to attractions like Niagara Falls and downtown Hamilton further enhance its appeal. Despite occasional traffic noise and busy streets, the added convenience for families and professionals makes it a compelling choice.

The breakfast experience receives mixed reviews. Many guests praise the delicious, reasonably priced offerings and friendly service, but others find the limited availability on certain days and lack of complimentary options disappointing. Some guests had to seek breakfast alternatives due to late or inconsistent restaurant hours. Dinner, however, is generally well-received with highlights on quality dishes like jerk chicken and steak, friendly staff and affordability. Although the restaurant's operating hours could use improvement, the overall dining experience remains positive.

Guests consistently praise the cleanliness and comfort of the rooms, featuring modern decor, spacious bathrooms and a variety of amenities like kitchenettes and Keurig coffee makers. Daily housekeeping ensures a spotless environment and thoughtful touches, such as delivering food and snacks to rooms, enhance guest satisfaction. Some minor issues like occasional small rooms or the absence of a microwave in some suites are noted but do not detract from the highly favorable overall feedback.

The hotel's staff is another highlight, frequently described as friendly, helpful and professional. Exceptional service from the front desk to housekeeping and restaurant staff adds tremendously to the positive experience at the Visitor's Inn. Specific commendations for round-the-clock assistance and special mentions of staff members like the night manager underscore a level of dedication that guests find highly rewarding.

Keeping fit during a stay is comfortable and convenient with excellent gym and pool facilities. The workout room is well-equipped and clean, while the pool area is consistently maintained, providing a safe and inviting space for relaxation. These amenities, coupled with a well-maintained pool area, contribute significantly to the favorable guest experience.

Families particularly find Visitor's Inn welcoming with spacious family suites, a cheerful family pool area and convenient proximity to local attractions and dining options. Guests appreciate the hotel's child-friendly atmosphere and comfortable queen-sized beds that enhance the family travel experience.

However, experiences with the free Wi-Fi are mixed. While some guests find it reliable and strong enough for streaming and online meetings, others encounter speed and connectivity issues. For those requiring robust internet for work or other activities, this could be a consideration.

Parking at Visitor's Inn is commended for its convenience and security, offering free and valet options, although finding a spot can be somewhat challenging due to tight spaces. Despite this, the provided parking facilities generally strike a balance between ease of access and security.

In conclusion, Visitor's Inn offers an exceptional blend of comfort, convenience and value, making it a highly recommended choice for visitors exploring Hamilton and its surroundings. Families, professionals and solo travelers alike find the combination of modern amenities, stellar staff service and excellent location highly appealing.
Show more
Categories
Hotel with Swimming Pool
Visitor's Inn features a large indoor heated swimming pool with a poolside Jacuzzi and a sauna. It offers a variety of guest rooms and suites and is known for friendly service and clean, well-equipped rooms. The hotel provides exceptional guest rooms and suites, designed for luxury and comfort.

  Heated Pool    Indoor Pool  


Business Hotel
Visitor's Inn is ideally located and offers meeting space suitable for business travelers. The hotel provides standard amenities for a comfortable business-related stay.

Hotel with Parking
This inn provides parking and is highly rated. It is located in Stoney Creek.

4-Star Hotel
This inn is well-regarded and provides a comfortable stay with good service. It's a popular choice among travelers and offers essential amenities for a pleasant experience.

Hotel with Rooms With Jacuzzi / Hot-tub

Boutique-style Hotel

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Accessible Hotel

Hotel with Gym

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Queen Room with Two Queen Beds This room includes cable and satellite TV.

King Room Featuring free Wi-Fi, this room offers a flat-screen cable TV and a cordless telephone. A coffee maker, minibar, safe, iron and ironing board are standard. A hairdryer can be found in the bathroom.

King Studio This studio features a kitchenette with microwave, refrigerator, kitchenware and cooking hobs. Includes: -free Wi-Fi -flat-screen cable TV -safe -iron and ironing board -hairdryer.

Queen Studio This studio features a kitchenette with microwave, refrigerator, kitchenware and cooking hobs. Includes: -free Wi-Fi -flat-screen cable TV -safe -iron and ironing board -hairdryer.

Family Suite Providing free toiletries, this suite includes a private bathroom with a bath and a hairdryer. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The spacious suite provides air conditioning, a tea and coffee maker, a seating area, a dining area, as well as a flat-screen TV with cable channels. The unit offers 3 beds.

Junior Suite with Hot Tub Featuring a hot tub, this modern suite is equipped with Wi-Fi, a flat-screen TV, cordless telephone, mini-bar, coffee maker and ironing facilities. The bathroom boasts a hydro-massage shower with a rain shower head.

Superior Suite with Hot Tub Offering a hot tub, this modern and spacious suite offers a seating area and fireplace. It includes Wi-Fi, a flat-screen TV, cordless telephone, mini-bar, coffee maker and ironing facilities. The bathroom boasts a hydro-massage shower with a rain shower head.

Guest Reviews
8.7
Very Good
Location
The Visitor's Inn benefits from a prime location that is frequently praised for its practical proximity to a variety of important points of interest. The hotel is conveniently situated close to bus stops, McMaster University, the international school CIC and several Hamilton hotspots, making it an ideal choice for visitors with specific destinations in mind. It offers easy access from major highways and is located just off the 403, which provides quick routes to various locations, including downtown, Pier 8 and the First Ontario Centre.

The hotel's central yet not overly bustling location strikes a balance between convenience and tranquility, making it suitable for those looking to avoid the city's busiest areas while still being within reach of essential amenities. Guests often highlight the nearby restaurants, coffee shops and main city diners as a significant advantage. For those traveling further afield, Aldershot station is close by, enabling excursions to attractions like Niagara Falls.

The facility is near major institutions such as McMaster Children's Hospital and the Hamilton Go Centre, adding to the convenience for families and professionals alike. While it boasts excellent workout facilities and large, soundproof rooms, some reviews do mention that the one-way streets and the busy highway can be a bit of an inconvenience and traffic noise can occasionally be a minor disturbance. Despite these minor drawbacks, the overall sentiment is that Visitor's Inn offers a superb location with a solid cost-benefit ratio, making it an excellent base for exploring Hamilton and beyond.

Breakfast
Visitor's Inn has a mix of opinions when it comes to breakfast. Many guests praised the breakfast, describing it as delicious, tasty and great with some highlighting the friendly and pleasant service from the restaurant staff. The breakfast options were appreciated for being reasonably priced and offering a good variety of choices.

However, there are consistent complaints about the restaurant's availability. The restaurant is not open for breakfast on Mondays and Tuesdays and some guests noted that it either opened too late or was closed during their stay, leaving them without breakfast options on those days. A few reviews also mentioned the absence of complimentary breakfast, which was expected by some guests considering the price of their stay.

While a kitchenette is available in the rooms, making it possible to prepare some morning meals, several guests expressed disappointment over having to drive elsewhere for breakfast. Additionally, a couple of guests felt the staff at the outsourced breakfast service were rude and the overall value for the breakfast was questioned by some.

Overall, while the quality and service of breakfast at Visitor's Inn have received positive remarks, the limited availability and lack of inclusion in the room rate have left some guests feeling dissatisfied.

Dinner
Visitors to the Inn have generally appreciated the dining experiences, noting the good quality of the food on-site with highlights such as the jerk chicken and steak. The restaurant is praised for its pleasant atmosphere and friendly staff with one memorable encounter where a chef personally explained the meal, leading to what was described as the best food ever. Notably, guests enjoyed the convenience and deliciousness of having a restaurant within the hotel with quick room service that provided 'yummy' meals. Affordable pricing is also a positive with meals for two including drinks costing around $20.

However, there are areas of improvement, particularly regarding the restaurant's operating hours and service speed. Guests reported the restaurant being closed on Mondays and Tuesdays and early closures even when it was supposed to remain open until later. This left some visitors without onsite dining options, causing them to seek alternatives outside of the hotel. There were also mentions of slower service at times and a few isolated complaints about the quality of coffee and small dinner portions. Despite these setbacks, the overall sentiment towards the dinner experience at Visitor's Inn remains positive.

Rooms
Visitor's Inn offers consistently clean and spacious rooms that many guests find exceptionally comfortable. The rooms are well-equipped, often boasting amenities like a kitchenette, Keurig coffee maker, mini-fridge and iron with ironing board. The hotel provides daily cleaning services and fresh towels, ensuring a spotless stay.

Guests appreciate the modern and newly renovated decor, including new carpets and spacious bathrooms with walk-in showers. Many rooms feature large flat-screen TVs, comfy beds and even free Netflix access for entertainment. Family suites are particularly praised for their ample space and well-laid-out design, making them ideal for families traveling with children.

While some reviews mention minor issues like the occasional small room or lack of a microwave in certain suites, these do not overshadow the overwhelmingly positive feedback. The attentive and kind staff further enhances the guest experience, even offering thoughtful touches like delivering food and snacks to rooms.

Overall, Visitor's Inn provides an excellent balance of comfort, cleanliness and convenience at a reasonable price, making it a highly recommended choice for both short and extended stays.

Beds
Visitors to 'Visitor's Inn' consistently rave about the exceptional comfort of the beds. Guests frequently mention that the beds are very comfortable with some describing them as super comfy, incredibly or extremely comfortable and even out of this world for comfort. Several reviews highlight the spaciousness of the beds, noting the availability of big and queen-sized beds that are perfect for families. The bedding quality also receives praise with descriptors like very good, great and nice used to summarize the comfort and cleanliness provided.

Guests appreciate the detailed touches such as the number of pillows, clean bed sheets and the use of high-quality sheets, which further enhance the sleeping experience. While there are a few remarks about beds being too soft or lumpy, these are far outweighed by the positive comments affirming that a good night's sleep is virtually guaranteed at 'Visitor's Inn'. In essence, the review summaries collectively paint a picture of a hotel where guests can expect well-made, comfortable and inviting beds that contribute to a restful and enjoyable stay.

Cleanliness
Visitor's Inn receives consistently positive reviews for its cleanliness with guests frequently noting the clean rooms and comfortable accommodations. By and large, visitors describe the rooms as spacious, well-maintained and free from any unwanted odors. The hotel itself, including common areas such as stairwells and amenities like the pool, are kept spotless and inviting.

Guests appreciate the modern, updated decor and find the environment to be both quiet and relaxing. The cleanliness extends from the rooms to all aspects of the property, including the linens, bathrooms and even smaller details like the coffee pots. The staff, both in general and the cleaning staff specifically, receive praise for their friendly demeanor and consistent upkeep of the facilities.

Overall, the hotel meets and often exceeds expectations in terms of hygiene, making it highly recommended for those seeking a clean, comfortable and welcoming place to stay.

Staff
Visitor's Inn has received overwhelming praise for its staff, who are consistently described as friendly, helpful and accommodating. Guests frequently highlighted the exceptional service provided by both the front desk and housekeeping teams. The concierge and restaurant staff also garnered compliments for their pleasant and welcoming demeanor.

Many guests felt that the staff went above and beyond to make their stay enjoyable, noting their professionalism and attentiveness. Round-the-clock assistance, efficient service and the staff's willingness to help with special requests further enhanced the guest experience.

Specific mentions of the night manager, Richard, underscore a high level of attentiveness and readiness to assist at all times. While occasional mentions of less friendly interactions were noted, the vast majority of feedback points to a capable and courteous team dedicated to providing excellent service.

In summary, Visitor's Inn boasts a commendable staff team that significantly contributes to a welcoming and pleasant stay for its guests.

Wi-Fi
Visitors' Inn receives mixed reviews when it comes to their WiFi services. Many guests have had positive experiences, praising the internet for its high signal strength even during times of heavy use and describing it as the best they have encountered in a hotel setting. The coverage seems to be reliable enough for streaming YouTube videos and conducting online meetings.

However, some guests have faced challenges. The speed of the WiFi has been noted as slow and occasionally frustratingly poor. Connectivity issues have also been mentioned frequently with instances of the internet cutting in and out and being unstable. There are mentions of difficulties connecting devices, such as laptops, to the WiFi network.

While the strong signal and good coverage can be counted as significant advantages, it is evident that there are limitations, particularly regarding consistency and speed. For those planning a stay at Visitors' Inn who require robust and unbroken WiFi for their activities, these points should be taken into consideration.

Gym
The Visitor's Inn features a gym that generally receives high praise from its guests. The training room, along with a washer and dryer, is available for use at no additional cost. Many guests describe the workout facilities as excellent, top class and the fitness centre satisfactory. The gym and spa area are frequently highlighted as very nice or super. The exercise room is noted for its cleanliness and some reviews mention a nice setup that works well for visitors. The pool is also mentioned positively in conjunction with the gym with comments about a nice pool and fitness room adding to the overall appeal of the facilities.

Pool
The Visitor's Inn offers a pool experience that guests regularly highlight as a significant positive aspect of their stay. Many visitors appreciated the addition of the pool, finding it a nice, clean and well-maintained area. Guests spoke highly of the spaciousness and cleanliness of both the pool and the surrounding area, noting the availability of clean towels and convenient facilities like a hot tub and jacuzzi.

The pool was described as inviting, lovely and a great feature for families with many enjoying the warm, temperature-controlled water that was perfect for kids. The pool area was also praised for being sanitized, reflecting a commitment to hygiene and safety standards. Despite some periods when the pool was closed due to COVID, visitors still valued the booking system that managed crowd control effectively.

Overall, guests echoed their satisfaction with the pool's added fun, especially for children who had a blast. The heated indoor pool, along with the spa, was a frequently mentioned highlight that contributed to the overall enjoyable experience at Visitor's Inn.

Parking
Visitor's Inn offers a variety of parking options that cater to different needs, including both free and valet parking, as well as a designated biker parking and a charging station. Guests appreciate the simplicity and availability of parking, often noting that it is both convenient and free, a rare combination for many. However, some find the parking lot a bit tight and awkward to navigate and it can be difficult to find initially. Despite these challenges, there is generally enough space to find a spot close to the entrance, making it suitable even for families. The security measures, such as patrolling staff, add an extra layer of safety, though some have mentioned the lack of cameras and other modern security features. Overall, the parking facilities strike a balance between convenience and security, though improvements in ease of access would be beneficial.

Family
Visitor's Inn is highly regarded by families for its child-friendly atmosphere and excellent facilities. Numerous reviews highlight the hotel as a perfect choice for family stays with specific mentions of its spacious and clean family suites, queen beds and overall comfort. The family swimming pool is a standout feature, delighting both children and grandparents alike, making it a great spot for family activities. Additionally, guests appreciated the convenient room facilities and the hotel's close proximity to family-friendly activities and outdoor terrace dining options. Overall, Visitor's Inn is considered one of the best family hotels, welcoming for family travel and well-suited for planning family events.

4 Star
Visitor's Inn offers an excellent stay with many guests describing it as superb and exceptional for its price point. The hotel is praised for its cleanliness and overall service, which some have found to be comparable to more expensive establishments. Its four-star rating has been noted by several visitors, highlighting it as a good choice within its category. Many found the hotel to be a pleasant surprise with recommendations flowing freely to friends and family. Most reviews pointed out that it was one of the top picks for nicest hotels at a reasonable price, though there were a few criticisms regarding the level of refurbishment expected from a high-end hotel. Overall, Visitor's Inn stands out as a commendable option for travelers seeking quality service without breaking the bank.

Rooms with Jacuzzi / Hot-Tub
Visitors to the inn consistently highlight the availability of a jacuzzi and hot tub, both in-room and in the communal pool area. Guests frequently appreciate the cleanliness and enjoyment offered by these amenities with phrases like clean hot tub and nice hot tub recurring in feedback. The hot tub in the room is often remarked upon positively, described as amazing and a great time. The spa facilities, which include a sauna, are also enjoyed, contributing to a relaxing stay. The combination of the pool with hot tub is noted as a delightful aspect of the inn, enhancing the overall guest experience.

Business
Visitor's Inn stands out as an ideal choice for business travelers, offering a plethora of amenities tailored to their unique needs. The hotel's strategic location, close to the University and with a direct path to downtown Hamilton, adds to its convenience for those on business trips. The availability of a dedicated business center and suitable workstations provides a conducive environment for work, complemented by rooms that are comfortably quiet due to effective soundproofing.

In terms of amenities, the hotel excels with an excellent business setup, including a well-furnished desk area and reliable house wires, ensuring guests have everything they need for a productive stay. The hotel also offers flexible business stay options and facilitates easy bookings for corporate clients. Guests also highlighted the lovely pool as a bonus for morning relaxation, making their stay not only productive but also enjoyable.

Overall, Visitor's Inn is highly regarded for its great value and business-friendly facilities, making it an excellent choice for business travelers visiting Hamilton.

Indoor Pool
The indoor pool at Visitor's Inn receives high praise from guests, who describe it as an excellent added bonus to their stay. Many reviewers highlight that the pool provides a cherished opportunity for family fun, especially with grandchildren. Mornings spent swimming in the clean and well-maintained pool are frequently mentioned as a delightful part of the experience. Guests appreciate that the indoor pool is also heated and regularly emphasize its cleanliness. Additionally, the availability of sauna and hot tub facilities alongside the pool enhances the overall experience, making it a noteworthy feature of the hotel.


Yes, Visitor's Inn has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Visitor's Inn.

No, Visitor's Inn doesn't allow dogs.

Yes, parking facilities are available at Visitor's Inn.

Yes, Visitor's Inn has a gym.

Location Show Map
More Options
  • Hotel in Hamilton

  • 8.1 Very Good

  • From $138

  • Hotel in Hamilton

  • 8.3 Very Good

  • From $129

  • Hotel in Hamilton

  • 8.9 Excellent

  • From $142



6,892,075

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ