22Land Residence Hotel & Spa Hanoi
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Summary of reviewsThe 22Land Residence Hotel & Spa Ha Noi receives high commendations for various aspects of its service and amenities. The hotel is strategically located in an accessible area, providing easy proximity to urban amenities, the old town district and the airport. However, its distance from Hanoi's central tourist spots and cultural landmarks means it is more suited to those seeking convenience and easy airport access rather than an immersive experience in Hanoi’s vibrant street life.
Guests are generally satisfied with the breakfast, which features a mix of Vietnamese and Western dishes and a hearty buffet. Despite occasional critiques regarding variety and organization, the breakfast is mostly considered delicious and offers good value for money. Dinner receives mixed reviews with the quality of the food being praised, but the limited menu, small portions and occasional inconvenience such as the restaurant being closed, were points of contention.
The rooms at the hotel receive high praise for being clean, spacious and modern with well-appointed amenities and effective soundproofing in certain areas. However, some minor issues were noted, including smaller standard rooms and occasional noise or mold problems. Cleanliness in general is highly regarded with the hotel maintaining a consistently high standard of daily cleaning, although there are sporadic lapses in specific areas like the pool, gym or occasional housekeeping oversights.
Staff at the hotel are frequently praised for their friendliness and helpfulness, making significant contributions to the comfort and enjoyment of the guests' stays. Despite a few mentions of unprofessional behavior by some cleaning staff, the overall guest experience is enhanced by the staff’s enthusiastic and supportive demeanor.
Wi-Fi at the hotel gets mixed reviews with many guests appreciating the high-speed and reliable internet. However, there are reports of unstable connections, particularly on higher floors and outdoor areas, which may be a concern for those needing a robust connection for work.
The hotel's spa is a notable feature, offering relaxing and enjoyable services like in-room massages and access to facilities such as the sauna and rooftop pool. Although there were some issues with the availability and cleanliness of the spa facilities, guests generally found it a relaxing experience.
The gym is considered small but adequately equipped for a decent workout with newer facilities enhancing the experience despite some outdated machines. The rooftop pool also receives mixed reactions; many enjoyed its cleanliness and panoramic views, although some found it small and occasionally not well-maintained.
Families visiting the hotel appreciate the family-friendly environment with staff making every effort to ensure comfort and willingness to assist, including offering free room upgrades when traveling with children.
Finally, the beds at the hotel are generally considered very comfortable and luxurious with guests particularly praising the king-sized options and clean, soft linens. This contributes significantly to the hotel’s reputation for comfort and relaxation.
Overall, the 22Land Residence Hotel & Spa Ha Noi offers a generally positive experience with clean, modern rooms, helpful staff and a variety of convenient amenities, although there are a few areas where improvements could be made.
Categories
Guests are generally satisfied with the breakfast, which features a mix of Vietnamese and Western dishes and a hearty buffet. Despite occasional critiques regarding variety and organization, the breakfast is mostly considered delicious and offers good value for money. Dinner receives mixed reviews with the quality of the food being praised, but the limited menu, small portions and occasional inconvenience such as the restaurant being closed, were points of contention.
The rooms at the hotel receive high praise for being clean, spacious and modern with well-appointed amenities and effective soundproofing in certain areas. However, some minor issues were noted, including smaller standard rooms and occasional noise or mold problems. Cleanliness in general is highly regarded with the hotel maintaining a consistently high standard of daily cleaning, although there are sporadic lapses in specific areas like the pool, gym or occasional housekeeping oversights.
Staff at the hotel are frequently praised for their friendliness and helpfulness, making significant contributions to the comfort and enjoyment of the guests' stays. Despite a few mentions of unprofessional behavior by some cleaning staff, the overall guest experience is enhanced by the staff’s enthusiastic and supportive demeanor.
Wi-Fi at the hotel gets mixed reviews with many guests appreciating the high-speed and reliable internet. However, there are reports of unstable connections, particularly on higher floors and outdoor areas, which may be a concern for those needing a robust connection for work.
The hotel's spa is a notable feature, offering relaxing and enjoyable services like in-room massages and access to facilities such as the sauna and rooftop pool. Although there were some issues with the availability and cleanliness of the spa facilities, guests generally found it a relaxing experience.
The gym is considered small but adequately equipped for a decent workout with newer facilities enhancing the experience despite some outdated machines. The rooftop pool also receives mixed reactions; many enjoyed its cleanliness and panoramic views, although some found it small and occasionally not well-maintained.
Families visiting the hotel appreciate the family-friendly environment with staff making every effort to ensure comfort and willingness to assist, including offering free room upgrades when traveling with children.
Finally, the beds at the hotel are generally considered very comfortable and luxurious with guests particularly praising the king-sized options and clean, soft linens. This contributes significantly to the hotel’s reputation for comfort and relaxation.
Overall, the 22Land Residence Hotel & Spa Ha Noi offers a generally positive experience with clean, modern rooms, helpful staff and a variety of convenient amenities, although there are a few areas where improvements could be made.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Cheap Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Located in an accessible area of Hanoi, the 22Land Residence Hotel & Spa offers convenient proximity to various urban amenities. It is near restaurants, shopping venues and public transportation. Visitors can easily reach nearby attractions and the old town district using taxis or Grab, a local ride-sharing service. The hotel lies close to the airport, making it ideal for those with early flights or business trips.
Despite its advantageous connections, the location is somewhat distant from the bustling heart of Hanoi and the historic Old Quarter. Guests often mention it takes about 20-30 minutes by taxi to reach central tourist spots and cultural landmarks. This distance can be a drawback for tourists seeking to immerse themselves in Hanoi's vibrant street life and historical sites.
However, for those wanting to avoid the city's hustle and bustle or requiring easy airport access, the location is quite favorable. While the surrounding area is busy and sometimes noisy due to its proximity to major roads, it does offer peace compared to more tourist-heavy districts.
In summary, 22Land Residence Hotel & Spa is geared more towards those seeking convenience over centrality with good public transport links and accessibility to essential services, albeit at the cost of being distant from Hanoi's main attractions.
The breakfast experience at 22Land Residence Hotel & Spa Ha Noi has received varied feedback from guests. Many reviews highlight the breakfast as delicious, satisfying and even exceptional with a good selection of both Vietnamese and western dishes like pho and freshly cooked eggs. Guests appreciated the varied and daily-changing menu, deeming it suitable for long stays. There were positive mentions of the hearty, generous and rich breakfast buffet.
On the downside, some guests found the breakfast selection to be limited, particularly for Western and vegetarian options and felt that the food quality could be improved. Issues such as cold coffee, the absence of hot beverages like espresso and the lack of diversity in bread and butter were noted. A few reviews pointed out the breakfast area could be more organized and cleaner and some food items ran out quickly without timely refills.
Overall, breakfast at the hotel is generally considered good and offers value for money, although there is room for improvement in variety and organization to cater to all guest preferences.
At 22Land Residence Hotel & Spa in Ha Noi, reviews of the dinner experience present a mixed picture. Guests have generally appreciated the food quality at the hotel's restaurant, describing it as good to very good. The hotel's restaurant offers a selection of both local cuisine and bread, which some guests found enjoyable.
However, there are several areas where guests felt the dining experience could be improved. Some mentioned that the restaurant menu lacks diversity with as few as two dishes available out of an advertised twenty. Portions have been noted as small and the overall dinner options limited. The restaurant environment itself has been criticized as boring and on multiple occasions, guests found the restaurant to be closed.
On the logistical side, there were a few reported incidents of poor service, including cleanliness issues and even a case of being mistakenly checked out while out for dinner. Despite these setbacks, guests noted that the restaurant serves a good breakfast and stays open until 10pm with prices that are not considered overpriced. For those looking for dining alternatives, there are not many decent restaurants in the immediate vicinity of the hotel.
At '22Land Residence Hotel & Spa Ha Noi,' the accommodations receive high praise for their spacious and clean design. Many guests highlight the modern furnishings and well-appointed amenities, which create an atmosphere of comfortable luxury. The rooms are consistently described as clean, cozy and well-maintained with special mentions of the spaciousness, elegant decoration and effective soundproofing in some areas.
The hotel's modern aesthetic often surprises guests pleasantly, especially in terms of room brightness and smart use of space. Bathrooms generally receive favorable comments for being sizeable and equipped with good amenities, such as large bathtubs and modern showers.
However, there are a few mixed reviews. Occasionally, standard rooms are noted to be small but comfortable and some rooms suffer from issues such as mold, noise, lack of natural light or unpleasant smells. Despite these occasional drawbacks, guests often find the rooms provide good value for money with many noting the availability of amenities like Netflix, good air conditioning and comfortable beds.
Customer service is frequently mentioned as excellent with staff being described as helpful and accommodating. Overall, while there are some areas for improvement, the hotel generally offers a pleasant stay with clean, spacious and well-furnished rooms that many guests appreciate.
At the 22Land Residence Hotel & Spa Ha Noi, the beds have garnered a variety of opinions from guests. On the brighter side, many guests found the beds to be comfortable, cozy and even described them as very comfortable and superb. The king-sized and large beds were particularly highlighted with guests appreciating the soft and clean linens. The bedding was often praised for being comfortable and many enjoyed the luxurious feel of the linens. The beds were also noted to be big and roomy, which enhanced the overall comfort for several guests.
However, not all reviews were positive. A significant number of guests mentioned that the beds were hard, extremely hard or as firm as a concrete slab. Some even described the beds as rock solid or like lying on a wooden plank. There were a few criticisms about the bed covers and sheets not being changed, old, wrinkled or dirty, which detracted from the overall experience. Despite these mixed reviews, the hotel seems to balance these aspects, providing a variety of bedding options that may account for different preferences.
Nestled in the heart of Hanoi, the 22Land Residence Hotel & Spa offers a predominantly clean and well-maintained environment for guests. The majority of reviewers commend the hotel's cleanliness, emphasizing spotless rooms, fresh linens and a consistently high standard of daily cleaning. The hotel is described as new and clean with well-tended facilities, making it a comfortable and tidy choice for travelers.
Several reviews highlight the cleanliness of the bathrooms and the modern amenities with guests appreciating spacious and clean rooms. The staff's dedication to maintaining a hygienic environment is frequently mentioned, underscoring their friendly and efficient service.
Despite the overall positive feedback, some guests did note occasional lapses in cleanliness. Issues such as mold on walls and fans, dust on room floors and unemptied trash cans were pointed out. A few reviews also mentioned specific areas requiring more attention, like the pool and gym and concerns over occasional housekeeping oversights.
Overall, the 22Land Residence Hotel & Spa offers a generally clean stay with modern comforts. While some areas could benefit from improved consistency in cleaning, the hotel largely meets guest expectations for cleanliness and convenience, accentuated by the friendly and helpful staff.
The staff at 22Land Residence Hotel & Spa Ha Noi consistently receive high praise for their friendliness and helpfulness. Guests frequently highlighted the professionalism and attentiveness of the personnel, particularly those at the reception. The reception staff are noted for their excellent English language skills, making communication easy for international visitors.
Overall, the staff's enthusiastic and supportive demeanor greatly contributed to making stays enjoyable and comfortable. Instances of staff going above and beyond, such as finding lost items and offering detailed local advice, were appreciated by many. However, there were occasional mentions of unprofessional behavior and lack of attentiveness, notably from some cleaning staff and during specific shifts. Despite these isolated remarks, the majority of reviews commend the staff for their welcoming and accommodating nature, underscoring the positive impact they had on guests' experiences.
While '22Land Residence Hotel & Spa Ha Noi' boasts various amenities and positive aspects, the guest reviews about the Wi-Fi highlight a mix of experiences. Many guests appreciated the good, fast and high-speed internet, noting it as better than the average hotel in Hanoi. In particular, some found the Wi-Fi to be steady and reliable with free access enhancing their stay. However, numerous reviews indicated significant challenges, such as unstable and intermittent connections, particularly problematic on higher floors and outdoor areas. For those needing a robust connection for work or video calls, the inconsistent network proved to be a major hurdle. This suggests that despite many praising the Wi-Fi, there were also noteworthy instances of poor, slow and virtually unusable internet. Travelers relying heavily on a stable internet connection may want to consider these varied experiences when planning their stay.
When visiting the 22Land Residence Hotel & Spa Ha Noi, guests frequently highlight its spa facilities as a major point of relaxation and rejuvenation. Many found the massages to be particularly enjoyable and some appreciated the convenience of having massage services delivered directly to their rooms. The sauna was often mentioned as a positive aspect, despite some recent issues with its functionality and cleanliness. Guests were also pleased with the hotel's round-the-clock access to the rooftop pool, sauna and gym, enhancing the overall experience of unwinding by the water.
The staff at the hotel received high praise for their friendliness and helpfulness, contributing significantly to guests' comfortable and memorable stays. Some travelers were impressed with the special care taken, such as beautifully planned honeymoons. Although the spa itself was deemed supremely relaxing by several visitors, others noted inconsistencies in its availability and cleanliness and a few mentioned that the wellness center seemed to be repurposed for storage.
Despite these minor setbacks, the general sentiment towards the hotel's spa services remained favorable with numerous mentions of good facilities and satisfying treatments. Overall, the hotel's combination of relaxing amenities, attentive staff and convenient services make it a worthwhile stay, particularly for those looking to unwind in Ha Noi.
The gym at 22Land Residence Hotel & Spa Ha Noi receives mixed reviews with many guests noting its small size but also acknowledging that it offers a decent range of equipment for a satisfactory workout. Despite some issues with broken or outdated machines, there are newer and better-maintained facilities now. Guests appreciate the variety of weights available and the friendly hotel staff, who are always ready to assist. The fitness area, although tiny, has everything necessary for a decent workout and the view from the top floor gym is a pleasant bonus. However, there are points of concern as well, particularly with the functionality of some equipment, such as treadmills needing replacement and the overall uninviting atmosphere at times. Overall, the gym is adequate and useful, though there's room for refurbishment and improvement.
The 22Land Residence Hotel & Spa Ha Noi offers a variety of features, but the rooftop pool garners mixed reactions. Many guests appreciate the clean and well-maintained pool, enjoying the rooftop setting and the panoramic views it provides. The pool is described as a welcome amenity, particularly in the hot weather and a hit with children. The combination of the pool with rooftop facilities like the gym and sauna is frequently mentioned as a positive aspect.
However, several reviews note that the pool is quite small and at times, the temperature can be uncomfortably cold. Some guests experienced issues with the pool being dirty and even unusable during specific periods of their stay. The pool's operational status seems inconsistent with a few reviews mentioning that it was closed or only half-filled at times.
In summary, while the rooftop pool of 22Land Residence Hotel & Spa Ha Noi enhances the guest experience for many, its small size and occasional cleanliness issues might not meet everyone's expectations.
22Land Residence Hotel & Spa Ha Noi offers a family-friendly environment with nice-sized rooms specifically designed to accommodate families. The facilities are well-appreciated by families, making it a good option for those traveling with children. The hotel staff are particularly noted for their willingness to help, making every effort to ensure the comfort of family guests and taking special care of children. Despite some issues such as the unavailability of cots and concerns regarding breakfast options for vegetarians, the hotel compensates with thoughtful gestures like free room upgrades when traveling with kids. Overall, it's regarded as a suitable choice for family trips.
The '22Land Residence Hotel & Spa Ha Noi' offers a mixed reception regarding its four-star rating but generally manages to impress guests with its amenities and services. Many visitors found the standard and deluxe rooms to be beautifully appointed and spacious, delivering a wonderful staying experience. Cleanliness and luxury were consistently noted with rooms equipped with great amenities and good facilities.
On the service front, the hotel offers excellent service and is regarded as providing excellent value for money. While a few visitors pointed out discrepancies between the advertised star rating and their personal experiences, noting that it might be closer to three stars by European standards, others found the hotel true to its four-star claim. However, some reviews mentioned the absence of previously advertised facilities like the gym and spa, as well as issues such as rock-solid beds and misleading pictures, which affected their perception of value.
Overall, while the hotel may not fully meet every guest's expectations for a four-star establishment, it still provides a cost-effective and comfortable stay with good-quality service and amenities.
The '22Land Residence Hotel & Spa Ha Noi' is ideally situated for those visiting Hanoi on business. The hotel's location is particularly convenient for work-related logistics, making it a prime choice for corporate guests. The facilities are generally praised for their adequacy in supporting business needs, featuring a decent business center and a coworking space that digital nomads will find particularly enticing.
Guests have noted the presence of a working desk in the rooms, which contributes to an effective work environment right from the comfort of their accommodations. The staff is commended for being helpful with business-related requests and capable of communicating in multiple languages, an essential for international business travelers.
While the hotel's wifi connection received mixed reviews—some citing it as excellent and others as unreliable—its overall business-friendly environment seems to outweigh this inconsistency. Parking appears to be a minor issue, but the convenience and efficacy of the hotel for business purposes are highly valued. The presence of various shops nearby adds an element of practicality for those who need to juggle work and errands.
Overall, '22Land Residence Hotel & Spa Ha Noi' is recommended for business travelers looking for a well-suited, corporate-friendly accommodation in Hanoi.
The 22Land Residence Hotel & Spa Ha Noi sets the stage for a romantic experience, providing a cozy and serene retreat for guests. The standard rooms offer a tranquil escape, making them ideal for a honeymoon or a romantic getaway. Couples can enjoy a lovely romantic stay enhanced by the ambiance of the hotel's nighttime restaurant, which exudes romance. The Rooftop Garden serves as an excellent spot for couples to relax and find zen. Overall, the hotel's quiet spaces and romantic settings make it a very appealing place for couples seeking intimacy and tranquility.
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Location
Despite its advantageous connections, the location is somewhat distant from the bustling heart of Hanoi and the historic Old Quarter. Guests often mention it takes about 20-30 minutes by taxi to reach central tourist spots and cultural landmarks. This distance can be a drawback for tourists seeking to immerse themselves in Hanoi's vibrant street life and historical sites.
However, for those wanting to avoid the city's hustle and bustle or requiring easy airport access, the location is quite favorable. While the surrounding area is busy and sometimes noisy due to its proximity to major roads, it does offer peace compared to more tourist-heavy districts.
In summary, 22Land Residence Hotel & Spa is geared more towards those seeking convenience over centrality with good public transport links and accessibility to essential services, albeit at the cost of being distant from Hanoi's main attractions.
Breakfast
On the downside, some guests found the breakfast selection to be limited, particularly for Western and vegetarian options and felt that the food quality could be improved. Issues such as cold coffee, the absence of hot beverages like espresso and the lack of diversity in bread and butter were noted. A few reviews pointed out the breakfast area could be more organized and cleaner and some food items ran out quickly without timely refills.
Overall, breakfast at the hotel is generally considered good and offers value for money, although there is room for improvement in variety and organization to cater to all guest preferences.
Dinner
However, there are several areas where guests felt the dining experience could be improved. Some mentioned that the restaurant menu lacks diversity with as few as two dishes available out of an advertised twenty. Portions have been noted as small and the overall dinner options limited. The restaurant environment itself has been criticized as boring and on multiple occasions, guests found the restaurant to be closed.
On the logistical side, there were a few reported incidents of poor service, including cleanliness issues and even a case of being mistakenly checked out while out for dinner. Despite these setbacks, guests noted that the restaurant serves a good breakfast and stays open until 10pm with prices that are not considered overpriced. For those looking for dining alternatives, there are not many decent restaurants in the immediate vicinity of the hotel.
Rooms
The hotel's modern aesthetic often surprises guests pleasantly, especially in terms of room brightness and smart use of space. Bathrooms generally receive favorable comments for being sizeable and equipped with good amenities, such as large bathtubs and modern showers.
However, there are a few mixed reviews. Occasionally, standard rooms are noted to be small but comfortable and some rooms suffer from issues such as mold, noise, lack of natural light or unpleasant smells. Despite these occasional drawbacks, guests often find the rooms provide good value for money with many noting the availability of amenities like Netflix, good air conditioning and comfortable beds.
Customer service is frequently mentioned as excellent with staff being described as helpful and accommodating. Overall, while there are some areas for improvement, the hotel generally offers a pleasant stay with clean, spacious and well-furnished rooms that many guests appreciate.
Beds
However, not all reviews were positive. A significant number of guests mentioned that the beds were hard, extremely hard or as firm as a concrete slab. Some even described the beds as rock solid or like lying on a wooden plank. There were a few criticisms about the bed covers and sheets not being changed, old, wrinkled or dirty, which detracted from the overall experience. Despite these mixed reviews, the hotel seems to balance these aspects, providing a variety of bedding options that may account for different preferences.
Cleanliness
Several reviews highlight the cleanliness of the bathrooms and the modern amenities with guests appreciating spacious and clean rooms. The staff's dedication to maintaining a hygienic environment is frequently mentioned, underscoring their friendly and efficient service.
Despite the overall positive feedback, some guests did note occasional lapses in cleanliness. Issues such as mold on walls and fans, dust on room floors and unemptied trash cans were pointed out. A few reviews also mentioned specific areas requiring more attention, like the pool and gym and concerns over occasional housekeeping oversights.
Overall, the 22Land Residence Hotel & Spa offers a generally clean stay with modern comforts. While some areas could benefit from improved consistency in cleaning, the hotel largely meets guest expectations for cleanliness and convenience, accentuated by the friendly and helpful staff.
Staff
Overall, the staff's enthusiastic and supportive demeanor greatly contributed to making stays enjoyable and comfortable. Instances of staff going above and beyond, such as finding lost items and offering detailed local advice, were appreciated by many. However, there were occasional mentions of unprofessional behavior and lack of attentiveness, notably from some cleaning staff and during specific shifts. Despite these isolated remarks, the majority of reviews commend the staff for their welcoming and accommodating nature, underscoring the positive impact they had on guests' experiences.
Wi-Fi
Spa
The staff at the hotel received high praise for their friendliness and helpfulness, contributing significantly to guests' comfortable and memorable stays. Some travelers were impressed with the special care taken, such as beautifully planned honeymoons. Although the spa itself was deemed supremely relaxing by several visitors, others noted inconsistencies in its availability and cleanliness and a few mentioned that the wellness center seemed to be repurposed for storage.
Despite these minor setbacks, the general sentiment towards the hotel's spa services remained favorable with numerous mentions of good facilities and satisfying treatments. Overall, the hotel's combination of relaxing amenities, attentive staff and convenient services make it a worthwhile stay, particularly for those looking to unwind in Ha Noi.
Gym
Pool
However, several reviews note that the pool is quite small and at times, the temperature can be uncomfortably cold. Some guests experienced issues with the pool being dirty and even unusable during specific periods of their stay. The pool's operational status seems inconsistent with a few reviews mentioning that it was closed or only half-filled at times.
In summary, while the rooftop pool of 22Land Residence Hotel & Spa Ha Noi enhances the guest experience for many, its small size and occasional cleanliness issues might not meet everyone's expectations.
Family
4 Star
On the service front, the hotel offers excellent service and is regarded as providing excellent value for money. While a few visitors pointed out discrepancies between the advertised star rating and their personal experiences, noting that it might be closer to three stars by European standards, others found the hotel true to its four-star claim. However, some reviews mentioned the absence of previously advertised facilities like the gym and spa, as well as issues such as rock-solid beds and misleading pictures, which affected their perception of value.
Overall, while the hotel may not fully meet every guest's expectations for a four-star establishment, it still provides a cost-effective and comfortable stay with good-quality service and amenities.
Business
Guests have noted the presence of a working desk in the rooms, which contributes to an effective work environment right from the comfort of their accommodations. The staff is commended for being helpful with business-related requests and capable of communicating in multiple languages, an essential for international business travelers.
While the hotel's wifi connection received mixed reviews—some citing it as excellent and others as unreliable—its overall business-friendly environment seems to outweigh this inconsistency. Parking appears to be a minor issue, but the convenience and efficacy of the hotel for business purposes are highly valued. The presence of various shops nearby adds an element of practicality for those who need to juggle work and errands.
Overall, '22Land Residence Hotel & Spa Ha Noi' is recommended for business travelers looking for a well-suited, corporate-friendly accommodation in Hanoi.
Romantic
Yes, 22Land Residence Hotel & Spa Hanoi has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at 22Land Residence Hotel & Spa Hanoi.
No, 22Land Residence Hotel & Spa Hanoi doesn't allow dogs.
Yes, parking facilities are available at 22Land Residence Hotel & Spa Hanoi.
Yes, 22Land Residence Hotel & Spa Hanoi has a gym.
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