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Summary of reviews22Land Residence Hotel & Spa Hanoi receives largely positive reviews from guests, with commendations across several aspects of their stay. The hotel is conveniently located for those who prefer a quieter atmosphere while still being within reasonable distance to key attractions like Hanoi’s Old Quarter and the airport. The setting offers tranquility, although some guests noted it is not ideal for walking to dining or entertainment venues, and there can be occasional noise due to proximity to a major junction.
Guests frequently praise the hotel's breakfast offerings, citing a rich and varied buffet that caters to both local and international palates. Although some critiques point to issues with empty plates or the presence of ants, on the whole, the breakfast is appreciated for its diversity and deliciousness, often described as among the best in Hanoi.
The rooms are a highlight, consistently described as spacious, comfortable, and modern, with new, stylish furniture. The cleanliness of the rooms and amenities such as air conditioning and a mini bar contribute to a satisfying stay. A few guests mentioned issues with room lighting due to lack of windows and occasional noise, but these are minor concerns in predominantly positive reviews.
Cleanliness is generally regarded as a strong point, with particular note made of the clean dining areas, bathrooms, and linens. While there are isolated reports of overlooked areas, such as dust or mold, overall hygiene standards are satisfactory.
The staff at 22Land Residence Hotel & Spa Hanoi earn high praise for their professionalism and friendliness. With their effective communication skills, especially in English, and their willingness to exceed guest expectations, the staff significantly enhances the welcoming atmosphere of the hotel.
The rooftop pool receives favorable remarks for its cleanliness and remarkable views, providing guests a pleasant spot to unwind. Some suggest improvements could be made with more loungers and a better bar service, but these do not overshadow the positive impact of the pool and other amenities like the sauna and gym, which are valued additions to the hotel experience.
Collectively, 22Land Residence Hotel & Spa Hanoi is recognized for its good value, providing a comfortable, well-serviced stay at a reasonable price, appealing particularly to budget-conscious travelers seeking both tranquility and accessibility. Show more
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Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Small Hotel
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Guest Reviews
Location
22Land Residence Hotel & Spa Hanoi is situated in a location that offers a mix of accessibility and tranquility, catering to travelers who prefer easy access to key spots while enjoying a quieter environment. Despite being 40 minutes from both the city center and the airport, it provides convenient access to Hanoi’s Old Quarter, which is only a 15-minute taxi ride away, making it practical for those keen on exploring the historical aspects of the city.
The area surrounding the hotel is described as being on a quiet street, offering a peaceful stay, away from the hustle and bustle. Visitors have noted the hotel as being in a decent location, with nearby museums and other attractions within a 10-15 minute taxi ride, which can be seen as an advantage for sightseeing enthusiasts. Moreover, it is in a location close to the airport and the Old Quarter, which allows for swift transit to popular locales and local living spaces.
However, the location may not be ideal for travelers looking for dining and entertainment options within walking distance. The hotel is set in a more remote area, away from the main tourist district, leading to limited dining choices nearby. Additionally, some guests have commented on the noise because of its proximity to a major junction. Despite these concerns, the geographical positioning is considered good in terms of value for money, making it a viable option for budget-conscious visitors who do not mind using taxis to reach central attractions.
Breakfast
The breakfast experience at 22Land Residence Hotel & Spa Hanoi has garnered mixed feelings from guests. While some have found the breakfast offerings lacking, with issues like emptiness on the plates and instances of battling ants near food items, many others have praised the breakfast for its richness and variety. The hotel tends to shine with positive reviews highlighting an impressive buffet and an extensive selection of dishes that cater both to local tastes and international preferences. Guests have enjoyed the exceptional spreads, deeming them among the best in Hanoi, with enough diversity to satisfy even picky eaters. Simple and acceptable options are available, ensuring guests find something suitable for their breakfasts. The staff is responsive and aids diners in having a comfortable experience. Despite some reviews pointing to a lack of variety, particularly in western food, overall sentiments lean towards satisfaction, appreciating the fresh and delicious meals provided.
Rooms
At 22Land Residence Hotel & Spa Hanoi, guests frequently praise the rooms for their spaciousness and comfort. Many describe the rooms as beautifully appointed and modern, featuring stylish, brand-new furniture. The beds are often highlighted as being particularly comfortable, with some guests noting firm and supportive mattresses. For those valuing a clean environment, the consistent mention of cleanliness across reviews indicates the hotel's attention to maintaining tidy accommodations. The rooms are not only roomy but also well-equipped with necessary amenities like air conditioning and a mini bar, ensuring guests have what they need for a comfortable stay.
While there are many positive aspects, some guests have noted a few downsides. A number of reviewers mention rooms lacking proper windows, leading to darker spaces that some guests found a bit musty. Additionally, some visitors experienced noise from adjacent rooms, which could be a consideration for light sleepers. Despite these minor issues, guests generally regard 22Land as offering quality, comfortable rooms at a reasonable price, making it a commendable choice for accommodation in Hanoi.
Cleanliness
Travelers considering a stay at 22Land Residence Hotel & Spa Hanoi can anticipate a generally clean environment, with several reviewers praising the overall cleanliness and comfort of the hotel. The dining area is described as clean and stylish, offering a pleasant setting for meals. Essential amenities like towels and sheets are noted for their cleanliness, reflecting attention to detail in the hotel’s upkeep. Many guests highlight the cleanliness of the bathrooms, which are reported to be sleek and fully functional.
However, some areas fall short, including reports of rooms not being thoroughly cleaned and occasional problems in maintaining cleanliness, such as dust accumulation and mold in some bathrooms. A few guests remarked that corners might be overlooked during cleaning and detected unpleasant odors in certain corridors. While the hotel generally meets cleanliness standards, it could benefit from more rigorous cleaning practices to address these specific concerns. Overall, the hotel offers a satisfactory level of cleanliness, creating a comfortable atmosphere for guests, yet some improvements could enhance the experience further.
Staff
At 22Land Residence Hotel & Spa Hanoi, guests repeatedly praise the exceptional quality of the staff's service. The team is consistently described as pleasant, professional, and extremely friendly. There is a clear emphasis on the staff's willingness to go above and beyond, with several mentions of their dedication to accommodating special requests and flexibility toward guests' needs. The reception staff, in particular, earns high marks for their friendliness and ability to communicate effectively in English, adding an extra layer of comfort for international visitors. The hospitality provided is top-tier, with staff members being frequently described as kind, welcoming, enthusiastic, and attentive. Overall, the guest reviews paint a picture of a hotel where the staff plays a central role in creating a warm and inviting atmosphere.
Pool
The '22Land Residence Hotel & Spa Hanoi' features a rooftop swimming pool that garners generally positive feedback. While the pool is on the smaller side, guests appreciate its cleanliness and well-thought-out design. It offers stunning views from the rooftop, making it a lovable and cool spot to relax. However, there are some notes about the pool lacking sufficient loungers and a less impressive bar situation on the rooftop, which may detract from the overall experience. Despite these minor drawbacks, the pool is considered a great addition to the property's amenities, which include a sauna and gym, all integrated into the cost of the stay. Overall, the pool, along with the beautiful rooftop terrace, seems to enhance guests' experiences at the hotel.
Yes, 22Land Residence Hotel & Spa Hanoi has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at 22Land Residence Hotel & Spa Hanoi.
No, 22Land Residence Hotel & Spa Hanoi doesn't allow dogs.
No, parking facilities aren't available at 22Land Residence Hotel & Spa Hanoi.
No, 22Land Residence Hotel & Spa Hanoi doesn't have a gym.