Aviary Hanoi Hotel & Travel
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Summary of reviewsAviary Hanoi Hotel & Travel is nestled in the heart of Hanoi's Old Quarter, offering a prime location perfect for exploring the city's vibrant charms. Guests rave about its convenient setting, close to local shops, tourist attractions and street food. The proximity to Hoan Kiem Lake, Ta Hien Street and bustling markets make it an excellent base for both sightseeing and culinary adventures. Despite being centrally located, the hotel provides a peaceful night's rest, balancing accessibility with tranquility.
The breakfast experience at Aviary Hanoi Hotel & Travel receives mixed feedback, yet many guests praise its variety and delicious options, including tasty Pho, omelettes and eggs Benedict. While there are occasional critiques about the speed and organization of the service and a few suggestions for more fruit and juice options, the general consensus is positive, noting the high value for money and enjoyable dining selection. Dinner and late-night snacks also receive high marks, complemented by the hotel's efficient organization of memorable excursions like the Hanoi City Tour and trips to Ha Long Bay.
Room experiences vary with many guests finding them spacious, clean and comfortable with daily housekeeping ensuring fresh towels and clean sheets. However, issues with proper windows, leading to stuffiness and occasional musty odors, are noted. Despite this, most guests appreciate the quiet, cozy atmosphere and the good value for money. While maintenance issues like dust and humidity arise occasionally, staff address these promptly.
Cleanliness is generally well-regarded at Aviary Hanoi Hotel & Travel with rooms and common areas often described as tidy and well-maintained. Though some guests mention dated decor and musty smells, along with occasional lapses in housekeeping, the overall environment is clean and inviting.
The staff are a standout feature of the hotel, consistently praised for their exceptional service and friendliness. They are commended for their helpfulness and efficiency in organizing tours and transportation with particular mentions of individual staff like Peter and Eli. The check-in process is smooth and guests benefit from detailed assistance via WhatsApp, enhancing the convenience of their stay.
For families, the hotel provides good support, especially for those traveling with elderly members or babies. The staff's attentiveness and the convenient location make it easy for families to explore Hanoi's attractions, adding to the positive experience. Airport transfers further enhance the convenience for families.
Bed comfort has mixed reviews with many guests enjoying very comfortable, large and clean beds that contribute to restful nights. However, some reviews mention issues with bed hardness or discomfort due to mattress quality.
Overall, Aviary Hanoi Hotel & Travel offers an excellent location and friendly service, making it a valuable choice for many travelers. While some aspects fall short of the four-star rating, the positive service, central location and good value for money ensure a satisfying stay for most guests.
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The breakfast experience at Aviary Hanoi Hotel & Travel receives mixed feedback, yet many guests praise its variety and delicious options, including tasty Pho, omelettes and eggs Benedict. While there are occasional critiques about the speed and organization of the service and a few suggestions for more fruit and juice options, the general consensus is positive, noting the high value for money and enjoyable dining selection. Dinner and late-night snacks also receive high marks, complemented by the hotel's efficient organization of memorable excursions like the Hanoi City Tour and trips to Ha Long Bay.
Room experiences vary with many guests finding them spacious, clean and comfortable with daily housekeeping ensuring fresh towels and clean sheets. However, issues with proper windows, leading to stuffiness and occasional musty odors, are noted. Despite this, most guests appreciate the quiet, cozy atmosphere and the good value for money. While maintenance issues like dust and humidity arise occasionally, staff address these promptly.
Cleanliness is generally well-regarded at Aviary Hanoi Hotel & Travel with rooms and common areas often described as tidy and well-maintained. Though some guests mention dated decor and musty smells, along with occasional lapses in housekeeping, the overall environment is clean and inviting.
The staff are a standout feature of the hotel, consistently praised for their exceptional service and friendliness. They are commended for their helpfulness and efficiency in organizing tours and transportation with particular mentions of individual staff like Peter and Eli. The check-in process is smooth and guests benefit from detailed assistance via WhatsApp, enhancing the convenience of their stay.
For families, the hotel provides good support, especially for those traveling with elderly members or babies. The staff's attentiveness and the convenient location make it easy for families to explore Hanoi's attractions, adding to the positive experience. Airport transfers further enhance the convenience for families.
Bed comfort has mixed reviews with many guests enjoying very comfortable, large and clean beds that contribute to restful nights. However, some reviews mention issues with bed hardness or discomfort due to mattress quality.
Overall, Aviary Hanoi Hotel & Travel offers an excellent location and friendly service, making it a valuable choice for many travelers. While some aspects fall short of the four-star rating, the positive service, central location and good value for money ensure a satisfying stay for most guests.
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Guest Reviews
Nestled in the heart of Hanoi's Old Quarter, Aviary Hanoi Hotel & Travel boasts a prime location perfect for exploring the city's captivating charm. Guests consistently highlight its convenience, noting that everything from local shops and tourist attractions to vibrant street food and cultural hotspots is within easy walking distance. The hotel's proximity to Hoan Kiem Lake, Ta Hien Street and bustling markets makes it an excellent base for both sightseeing and gastronomic adventures.
Despite its central address, the hotel is situated on a quieter side street, allowing guests to enjoy a peaceful night's rest without the noise often associated with busy urban areas. This blend of accessibility and tranquility is a recurring theme in many reviews. Travelers also commend the hotel's excellent positioning for late-night snacks and quality food, placing a variety of dining options right at their doorstep.
Whether one wants to immerse themselves in the daily hustle of Hanoi's streets or find a calm retreat after a day of exploring, Aviary Hanoi Hotel & Travel appears to offer the perfect locale that meets diverse traveler needs. Its central location, combined with the peacefulness of its setting, ensures a comfortable, convenient and memorable stay in one of Vietnam's most iconic cities.
The breakfast experience at Aviary Hanoi Hotel & Travel has garnered mixed reviews. Many guests have praised the breakfast for its variety and delicious options with mentions of tasty Pho, omelettes, pancakes and eggs Benedict. There's a notable appreciation for the mix of local and Western choices available. Several guests enjoyed the à la carte system and found it above average, often highlighting the value for money and decent taste.
However, there are areas for improvement. Some guests found the breakfast quite basic and limited in options. Service speed and organization during breakfast have been common concerns with repeated mentions of delays and missing items. Freshly brewed coffee and more fruit and juice options were pointed out as areas needing enhancement. Despite these drawbacks, many found the breakfast worth recommending, appreciating both the taste and the variety offered.
Aviary Hanoi Hotel & Travel offers a delightful experience with high-quality food and convenient late-night snacks, making it a comfortable option for dining. Guests mentioned enjoying a wide range of excursions, such as the beautiful and professional Hanoi City Tour and trips to Ha Long Bay. The hotel staff excel in organizing tours efficiently, providing great travel coordination that enhances the overall experience.
Visitors particularly appreciated the vibrant night market, which takes place every Friday to Sunday, offering an authentic local flavor. The hotel comes highly recommended not only for its dining options but also for its exceptional service in organizing memorable tours and excursions.
Aviary Hanoi Hotel & Travel offers a range of room experiences that tend to be clean and comfortable, though not without some notable drawbacks. Many guests appreciated the cleanliness and found the rooms to be spacious, well-equipped and offering good value for money. However, a significant number of rooms lack proper windows, which can lead to a feeling of stuffiness and occasionally result in musty odors. This lack of natural light and ventilation is a common theme with guests mentioning "fake" windows or windows that offer no real view.
Despite these issues, the rooms are often highlighted as quiet and cozy, equipped with comfortable beds and daily housekeeping ensures fresh towels and clean sheets. Some rooms do suffer from issues like dust, humidity and occasional stains or mold, but these appear to be handled promptly by the staff when reported.
While some rooms may feel compact and not as new or clean as they appear in photographs, they are generally seen as functional and sufficient for travellers simply needing a place to rest. The convenient location near famous restaurants also adds to the overall appeal.
In conclusion, Aviary Hanoi Hotel & Travel provides a mixed bag of experiences with its rooms, balancing between cleanliness and comfort on one hand and issues related to ventilation and maintenance on the other.
The Aviary Hanoi Hotel & Travel garners mixed feedback regarding the comfort of its beds. On a positive note, many guests consistently describe the beds as very comfortable, often mentioning how the comfortable bedding contributed to a good night's sleep. The hotel seems to offer large, soft and clean beds which were noted to be a good value for money. Some reviews emphasize that they slept comfortably, aligning with Vietnamese standards.
However, not all guests had such a restful experience. Certain reviews highlight discomfort due to the hardness of some beds or the presence of what felt like long metal rods inside the mattress. Additionally, there were a few complaints about cleanliness, including dirty linen and partly damp bedding.
Overall, while many travelers praised the comfort and quality of the beds at Aviary Hanoi Hotel & Travel, there were occasional issues that detracted from the experience for some guests.
Aviary Hanoi Hotel & Travel offers guests a clean and comfortable stay, marked by consistently positive comments on the cleanliness of the rooms and the overall hotel environment. Many reviewers highlighted the consistently clean rooms, spacious layouts and adequate facilities. The hotel itself is often described as very clean and tidy with a peaceful lobby area that adds to the welcoming atmosphere.
However, some guests noted areas where improvements are needed. Several reviews mentioned dated decor and a musty smell in some rooms, along with stained sheets and towels that need replacing. Bathroom maintenance has also been pointed out as an area of concern with reports of mold, dirty faucets and limescale.
While the rooms are generally clean and comfortable, occasional lapses in cleaning, such as dusty coffee cups and hair on the floor, were observed. Despite these issues, the hotel’s central location and cleanliness make it a convenient choice for travelers, particularly if attention to detail in housekeeping is maintained.
At Aviary Hanoi Hotel & Travel, the staff consistently receive high praise for their exceptional service and friendliness. Guests repeatedly highlight the helpfulness and knowledge of the employees with numerous mentions of staff members going above and beyond to ensure a pleasant stay. Key figures such as Peter and Eli are frequently recognized for their welcoming nature and communicative skills, often being described as very accommodating and helpful, especially in organizing tours and transportation.
The check-in experience is noted for its seamless process and guests often receive detailed assistance via WhatsApp, contributing to the efficiency and convenience of their stay. The concierge service stands out and the staff readily provide excellent tips and recommendations for local visits, ensuring that guests make the most of their time in Hanoi.
Exceptional hospitality is a recurring theme with many guests appreciating the personalized service, including complimentary room upgrades and efficiently arranged airport transfers. The reception team, in particular, is commended for their attentiveness and positive demeanor, adding a warm, welcoming atmosphere to the hotel experience.
Overall, the staff of Aviary Hanoi Hotel & Travel are celebrated for their enthusiasm, professionalism and genuine care towards guests, consistently providing a high level of service that enhances the overall experience.
Aviary Hanoi Hotel & Travel proves to be a solid choice for family stays, especially for those traveling with elderly members or babies. The staff goes above and beyond, offering special care for elderly guests and demonstrating a helpful attitude in assisting with booking excursions and family tours, ensuring that activities are well-organized. While the hotel might not cater specifically to small children with special arrangements, it compensates with its accessibility and convenient location, making it easy to explore the city's attractions. Families can also benefit from the available airport transfer, adding to the overall convenience. With the positive experiences of numerous guests, the hotel comes highly recommended for familial visits to Hanoi.
Aviary Hanoi Hotel & Travel offers an excellent location and breakfast, making it well worth the price for many travelers. Guests frequently praise the great service, particularly highlighting the helpfulness of the manager, Peter and the friendly staff who contribute to a sense of safety and comfort. Despite these positives, numerous reviews indicate that the hotel does not meet the expectations of a four-star rating. The facilities and room quality have been cited as falling short with some guests noting dirty towels and walls and discrepancies between the online description and reality. While the experience has been described as fantastic and particularly enjoyable for its price point, potential visitors should adjust their expectations regarding the star rating and certain amenities.
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Location
Despite its central address, the hotel is situated on a quieter side street, allowing guests to enjoy a peaceful night's rest without the noise often associated with busy urban areas. This blend of accessibility and tranquility is a recurring theme in many reviews. Travelers also commend the hotel's excellent positioning for late-night snacks and quality food, placing a variety of dining options right at their doorstep.
Whether one wants to immerse themselves in the daily hustle of Hanoi's streets or find a calm retreat after a day of exploring, Aviary Hanoi Hotel & Travel appears to offer the perfect locale that meets diverse traveler needs. Its central location, combined with the peacefulness of its setting, ensures a comfortable, convenient and memorable stay in one of Vietnam's most iconic cities.
Breakfast
However, there are areas for improvement. Some guests found the breakfast quite basic and limited in options. Service speed and organization during breakfast have been common concerns with repeated mentions of delays and missing items. Freshly brewed coffee and more fruit and juice options were pointed out as areas needing enhancement. Despite these drawbacks, many found the breakfast worth recommending, appreciating both the taste and the variety offered.
Dinner
Visitors particularly appreciated the vibrant night market, which takes place every Friday to Sunday, offering an authentic local flavor. The hotel comes highly recommended not only for its dining options but also for its exceptional service in organizing memorable tours and excursions.
Rooms
Despite these issues, the rooms are often highlighted as quiet and cozy, equipped with comfortable beds and daily housekeeping ensures fresh towels and clean sheets. Some rooms do suffer from issues like dust, humidity and occasional stains or mold, but these appear to be handled promptly by the staff when reported.
While some rooms may feel compact and not as new or clean as they appear in photographs, they are generally seen as functional and sufficient for travellers simply needing a place to rest. The convenient location near famous restaurants also adds to the overall appeal.
In conclusion, Aviary Hanoi Hotel & Travel provides a mixed bag of experiences with its rooms, balancing between cleanliness and comfort on one hand and issues related to ventilation and maintenance on the other.
Beds
However, not all guests had such a restful experience. Certain reviews highlight discomfort due to the hardness of some beds or the presence of what felt like long metal rods inside the mattress. Additionally, there were a few complaints about cleanliness, including dirty linen and partly damp bedding.
Overall, while many travelers praised the comfort and quality of the beds at Aviary Hanoi Hotel & Travel, there were occasional issues that detracted from the experience for some guests.
Cleanliness
However, some guests noted areas where improvements are needed. Several reviews mentioned dated decor and a musty smell in some rooms, along with stained sheets and towels that need replacing. Bathroom maintenance has also been pointed out as an area of concern with reports of mold, dirty faucets and limescale.
While the rooms are generally clean and comfortable, occasional lapses in cleaning, such as dusty coffee cups and hair on the floor, were observed. Despite these issues, the hotel’s central location and cleanliness make it a convenient choice for travelers, particularly if attention to detail in housekeeping is maintained.
Staff
The check-in experience is noted for its seamless process and guests often receive detailed assistance via WhatsApp, contributing to the efficiency and convenience of their stay. The concierge service stands out and the staff readily provide excellent tips and recommendations for local visits, ensuring that guests make the most of their time in Hanoi.
Exceptional hospitality is a recurring theme with many guests appreciating the personalized service, including complimentary room upgrades and efficiently arranged airport transfers. The reception team, in particular, is commended for their attentiveness and positive demeanor, adding a warm, welcoming atmosphere to the hotel experience.
Overall, the staff of Aviary Hanoi Hotel & Travel are celebrated for their enthusiasm, professionalism and genuine care towards guests, consistently providing a high level of service that enhances the overall experience.
Family
4 Star
No, Aviary Hanoi Hotel & Travel doesn't have any pool.
Yes, a spa is available at Aviary Hanoi Hotel & Travel.
No, Aviary Hanoi Hotel & Travel doesn't allow dogs.
No, parking facilities aren't available at Aviary Hanoi Hotel & Travel.
No, Aviary Hanoi Hotel & Travel doesn't have a gym.
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