Hanoi21.03215900,
105.85347500,
11 Cau Go, Old Quarter, Hoan Kiem(Show on Map)
9.1
Excellent
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Summary of reviewsBella Premier Hotel & Rooftop Skybar in Hanoi's Old Quarter receives high praise for its prime location, making it a top choice for travelers eager to explore the city. Guests appreciate its proximity to major attractions, such as Hoan Kiem Lake, St. Joseph's Cathedral and the bustling weekend market. The surrounding area is perfect for walking, featuring a vibrant nightlife and rich cultural landmarks, providing a full local experience. Despite being centrally located, the nighttime atmosphere remains peaceful, offering a quiet retreat.
The hotel's breakfast scores positively among guests for its delicious, varied offerings. Visitors enjoy a broad selection of fresh, made-to-order items, including vegan and vegetarian options, making it a hearty start to the day. While some feel the breakfast could be more diversified over longer stays, the overall feedback remains favorable, highlighting it as a notable aspect of their stay.
Dinner at the hotel's rooftop skybar is also well-received, mainly due to the flavorful dishes and comprehensive menu, although prices are slightly high. The staff earn accolades for their helpfulness and quality recommendations, enhancing the guests' dining experience through valuable assistance.
Clean, spacious and comfortable rooms match the online descriptions, providing excellent views and well-equipped amenities. Despite occasional mentions of smaller room sizes and minor issues like outdated decor or complex shower controls, the cleanliness and housekeeping efforts maintain a high standard, ensuring a comfortable stay.
Staff consistently receive high commendations for their friendliness, attentiveness and unwavering support. Specific staff members are often singled out for exceptional service, contributing significantly to a positive guest experience. Their efficiency and warmth enhance the overall pleasantness of the stay.
The hotel's WiFi receives mostly positive reviews for stability and accessibility, although some guests report intermittent issues. The spa is appreciated for its relaxing services and good value, despite minor noise concerns from external locations where massages are performed.
Families find the hotel particularly accommodating with spacious family rooms, attentive staff and thoughtful amenities to make stays comfortable for children and parents alike.
The beds provide a generally comfortable experience, though guest opinions vary on their firmness with some finding them a bit hard. Nonetheless, most guests report a restful sleep, aided by quiet rooms and quality mattresses.
As a three-star, budget-friendly hotel, Bella Premier delivers excellent value, offering clean and safe accommodations. Some areas, such as bathrooms, might benefit from renovations, but guests appreciate the affordable nature and overall solid experience.
Business travelers have mixed feedback, acknowledging the hotel's central location and meeting facilities as a plus. However, small bathrooms and poor soundproofing present challenges, making it more suitable for holidaymakers than corporate guests.
Lastly, for honeymooners, the hotel offers a romantic setting with thoughtful surprises like beautifully decorated beds and special treats for newlyweds, ensuring a memorable and enchanting stay. Show more
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Categories
Romantic Hotel
This hotel is appreciated for its nice views from the rooftop skybar. The combination of comfortable accommodations and a great view makes it a romantic choice for couples.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Cheap Hotel
4-Star Hotel
Room Types
Family Room with Lake ViewFamily Room with Lake View Boasting views of the lake and city, this room features air conditioning, a seating area with sofa, flat screen TV with satellite channels and minibar. En suite bathroom has a shower, hairdryer and slippers. Bath Towels and free toiletries are available.
Family SuiteProviding free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Double Room with BalconyThis double room has a balcony, air conditioning and cityview.
Suite with BalconyThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a bidet. Boasting a terrace with city views, this suite also offers soundproof walls and a flat-screen TV with cable channels. The unit has 1 bed.
Junior SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a bidet. This suite features soundproof walls, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit has 1 bed.
Deluxe Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room has air conditioning, soundproof walls, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 1 bed.
Executive Triple RoomThe triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious triple room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.
Guest Reviews
9.1
Excellent
Location
Bella Premier Hotel & Rooftop Skybar boasts an enviable location in the heart of Hanoi's Old Quarter, making it an ideal choice for travelers wanting to explore the city. Guests consistently laud its central position, highlighting its proximity to numerous attractions such as Hoan Kiem Lake, the Water Puppet Theater, St. Joseph's Cathedral and the bustling weekend market. The hotel is also conveniently close to various transportation hubs, including the bus stop for Noi Bai Airport and the Sapa Express bus office.
Visitors find the hotel's location perfect for walking, as it puts them within easy reach of shops, restaurants, bars and street food vendors. The vibrant nightlife and cultural landmarks of the Old Quarter are just a few steps away, allowing guests to immerse themselves fully in the local experience. Additionally, the peaceful nighttime atmosphere ensures a quiet retreat after a day of sightseeing.
The location's convenience is complemented by the hotel's well-kept, spacious rooms and notable amenities, including a rooftop bar offering splendid views of the lake and cityscape. Combining excellent service, friendly staff and top-notch facilities, Bella Premier Hotel provides both comfort and accessibility, enhancing the overall experience of visiting Hanoi.
Breakfast
Bella Premier Hotel & Rooftop Skybar offers a breakfast experience that garners largely positive feedback. The breakfast is frequently described as delicious with many noting the quality and variety available. Guests appreciate the completeness and freshness of the offerings, including made-to-order items such as eggs, omelettes, pancakes, pho and crepes. There is a plentiful selection of fruits, pastries and even vegan and vegetarian dishes on demand, catering to diverse preferences.
The breakfast buffet is extensive and well-received, often highlighted for its generous variety and abundance. Many reviews emphasize that the breakfast is hearty and provides a great start to the day. Additionally, freshly made meals and a variety of choices ensure that everyone can find something to enjoy. The inclusion of breakfast in the accommodation fee adds to the convenience and overall value.
However, some criticisms exist. A few guests found the breakfast to be repetitive and suggested that the buffet could be more diversified to maintain interest over longer stays. There were mentions that for the price, the breakfast was adequate, though not particularly exceptional. Despite these minor drawbacks, the majority opinion remains favorable with the breakfast being considered a significant highlight of the guest experience.
Overall, Bella Premier Hotel & Rooftop Skybar's breakfast is a standout feature for its breadth, freshness and the ability to meet various dietary needs, contributing to a pleasant and satisfying stay.
Dinner
Guests staying at the Bella Premier Hotel & Rooftop Skybar have shared their positive dining experiences, highlighting a variety of offerings and amenities. The reception staff are commended for their helpfulness, providing high-quality restaurant recommendations and assisting with transportation bookings. The breakfast buffet stands out, featuring a diverse selection of hot and cold items such as omelettes, pho noodles and pancakes with plenty of vegetarian options available. Guests specifically recommend the flavorful Vietnamese papaw salad dressing and enjoy the traditional Vietnamese breakfast options. Additionally, the person responsible for arranging activities is described as very accessible and helpful. While some mention that the prices at the Rooftop Bar are a bit high, the overall dining experience at the Bella Premier Hotel offers good value for money.
Rooms
The rooms at Bella Premier Hotel & Rooftop Skybar have received positive feedback for being clean, spacious and comfortable. Visitors frequently mentioned that the rooms are exactly as depicted in photos, ensuring transparency in expectations. Several guests highlighted the impressive views of Hoan Kiem Lake with some rooms featuring spacious balconies and large windows that enhance the experience. Despite some mentioning smaller room sizes, many felt that rooms were well-equipped with all necessary amenities, including comfortable beds and functional furnishings. The rooms' cleanliness was consistently praised with daily housekeeping maintaining fresh and tidy spaces. Some noted minor issues, such as outdated decor or difficulty in adjusting shower temperature, but these did not significantly detract from the overall positive experience. The hotel also offers excellent value for money with quiet rooms even in a bustling area, adding to its allure as a great accommodation choice.
Beds
Bella Premier Hotel & Rooftop Skybar offers guests a consistently comfortable experience, particularly when it comes to their beds. Many guests have praised the beds for being very comfortable, providing a good night's sleep with soft, cozy mattresses. The rooms themselves are described as spacious and clean, adding to the overall comfort.
However, there are mixed opinions about the firmness of the beds. Some guests found them to be a bit hard or very firm, while others still found them to be comfy and supportive. The bedding quality also received varied feedback with some citing overstuffed pillows and less-than-ideal linens.
Overall, the hotel seems to excel in providing large, comfortable beds that generally meet guests' expectations for a restful stay with good quality mattresses and a quiet room environment contributing to a good night's sleep.
Cleanliness
The Bella Premier Hotel & Rooftop Skybar impresses guests with its high standards of cleanliness. Visitors frequently highlight the clean and well-maintained nature of the rooms, describing them as comfortable, cozy and tidy. Reviewers consistently note that both the rooms and bathrooms are spotlessly clean with many appreciating the daily cleaning efforts and the hotel's overall neatness. Despite occasional comments on the rooms' somewhat outdated interiors, the general sentiment remains highly positive with multiple mentions of cleanliness being perfect or very good. Guests also appreciate the clean structure and safe, comfortable atmosphere, making the hotel a commendable choice for cleanliness in Hanoi.
Staff
The staff at Bella Premier Hotel & Rooftop Skybar consistently receive high praise from guests. Descriptions frequently highlight their exceptional friendliness, attentiveness and helpfulness, contributing significantly to the overall guest experience. Individual staff members, such as Ms. Swan, Mr. Minh and Mr. Daisy, are often mentioned for going above and beyond in ensuring guests' comfort and satisfaction. Reception staff are particularly noted for their efficiency, informative nature and reliable assistance in arranging taxis and planning excursions. Warm welcomes and accommodating service are common themes, as staff are repeatedly described as welcoming, polite and super friendly. These positive interactions range from front desk greetings to assistance with luggage and providing detailed recommendations for local activities. Many guests emphasize the impactful support and dedicated care the staff provide, making their stay pleasant and memorable.
Wi-Fi
The reviews of the Bella Premier Hotel & Rooftop Skybar indicate varying experiences with the hotel's WiFi. Many guests noted that the WiFi signal was good and worked well without any glitches. Several reviews highlighted that the WLAN was perfect and the internet access relatively stable. Guests generally found the WiFi to be amazing and available free of charge. However, some reviews did mention intermittent and irregular connections with a few guests finding the WiFi in the room impossible to use or having issues with the system. Overall, the WiFi at this hotel receives mostly positive feedback with some inconsistencies in service.
Spa
The spa at Bella Premier Hotel & Rooftop Skybar receives a lot of praise from guests for its exceptional staff and good value. The spa experience is described as decent with a perfect ambiance and good pricing. Guests appreciate the relaxing services and the convenience of a spa practitioner close by. While some reviewers noted massages are performed at a neighboring hotel and mentioned noise issues, the overall sentiment towards the spa remains positive with many highlighting the wonderful staff and the discounted offerings.
Family
The Bella Premier Hotel & Rooftop Skybar stands out as an excellent choice for families. The family rooms, especially those with lake views and on the higher floors, are praised for their spaciousness and cleanliness. Family suites with connected rooms and even two-bedroom options are ideal for larger groups, ensuring comfort and convenience.
Travelers with babies and toddlers found the accommodations particularly well-suited with the hotel going the extra mile to make stays comfortable. The staff's attentiveness is frequently highlighted with several mentions of them treating young guests with utmost care and even treating kids to ice cream.
With amenities such as packed breakfasts and luggage storage, the hotel ensures that families feel taken care of throughout their stay. The ambiance of the hotel is described as family-friendly, making it an ideal spot for a family trip. Overall, Bella Premier Hotel ensures a comfortable, pleasant stay that caters specifically to the needs of families and young children.
3 Star
Bella Premier Hotel & Rooftop Skybar presents itself as a three-star, budget-friendly accommodation, despite some initial confusion over its name and star rating. Many guests found it to be a clean, safe and affordable option with a no-frills approach that matches its price point. The hotel is described as providing excellent value for money, aligning with its category of a three-star establishment. While it's not luxurious, it does deliver basic amenities and a decent stay for those on a budget. Feedback suggests that the hotel could benefit from some renovations, particularly in the bathrooms, to improve the overall experience. Despite these areas for improvement, guests were generally satisfied with what they received for their money, describing the stay as simple but nice and appreciating the budget-friendly nature of the property.
Business
Bella Premier Hotel & Rooftop Skybar receives mixed feedback from business travelers. The hotel's central location and availability of meeting room facilities make it quite convenient for those on work trips. It offers good support for business needs and can arrange trips to both historical sites and local businesses, an added benefit for corporate guests. However, reviews also indicate some limitations: despite its central location, the hotel has small bathrooms and poor soundproofing, which may detract from its suitability for business purposes. Some guests find it better suited for holidaymakers rather than business-focused stays.
Honeymoon
Bella Premier Hotel & Rooftop Skybar is highly recommended for couples, particularly those celebrating their honeymoon. The hotel boasts a romantic setting and offers a great location specifically tailored for honeymooners. Recent guests who just got married were delighted to find their bed beautifully decorated, adding a special touch to their stay. Even for those making a last-minute honeymoon choice, the hotel ensures a memorable experience. One notable service includes surprising guests with a cake and bouquet for special occasions like birthdays. The honeymoon rooms come with special surprises that make the stay even more enchanting for newlyweds.
No, Bella Premier Hotel & Rooftop Skybar doesn't have any pool.
No, a spa isn't available at Bella Premier Hotel & Rooftop Skybar.
No, Bella Premier Hotel & Rooftop Skybar doesn't allow dogs.
No, parking facilities aren't available at Bella Premier Hotel & Rooftop Skybar.
No, Bella Premier Hotel & Rooftop Skybar doesn't have a gym.