Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsBendecir Hotel & Spa is extremely well-located in Hanoi’s Old Quarter, making it incredibly convenient for exploring the city’s main attractions, dining and shopping areas and its close proximity to public transportation adds to its appeal. Guests frequently compliment the tranquil yet central setting, which offers an ideal balance of accessibility and peace.
The breakfast consistently earns high marks with a delicious and varied buffet that includes both Vietnamese and Western dishes. The rooftop breakfast area is particularly praised for its splendid views of Hanoi. Although some noted the dining space could be small or narrow, the friendly and attentive staff and the quality of the food make it a standout feature.
Dinner receives mostly favorable reviews, especially in the rooftop bar and restaurant, which offers excellent views and a lively atmosphere. Guests enjoy the delicious food and good value for money with the pho and breakfast spread receiving special mentions. Minor complaints about the lack of vegetarian options and occasional crowdedness do not overshadow the positive dining experiences.
Room reviews are mixed but mostly positive, highlighting spacious, clean and well-equipped rooms with modern decor and comfortable, large beds. However, some guests noted the rooms could be smaller than expected and might experience noise from busy streets or kitchen areas. Superior and family suites are recommended for those seeking more space and better views.
Cleanliness is generally satisfactory with many guests finding their rooms clean and comfortable. However, some noted that communal areas could benefit from more attention to detail and there were occasional reports of dated or worn-out features. The staff contributes positively to maintaining a clean and welcoming environment.
The staff at Bendecir Hotel & Spa receive high praise for their friendliness, helpfulness and professionalism. They create a warm, welcoming atmosphere and go above and beyond to assist guests, offering great recommendations and making arrangements that enhance the guest experience.
WiFi performance is somewhat inconsistent but generally good and reliable in common areas and the business center. However, some guests reported issues with weak or intermittent connections, particularly in certain rooms or during power outages.
The spa services, particularly the massages, are highly appreciated for their professionalism and relaxing qualities. Guests frequently commend the treatments as among the best they've experienced, despite some finding the services a bit expensive.
The hotel is accommodating for families, offering spacious family rooms, thoughtful amenities and a friendly atmosphere for children. The central location and the hotel's amenities make it a popular choice for families exploring Hanoi.
Beds at Bendecir Hotel & Spa are consistently praised for their comfort and cleanliness. The hotel offers a range of bed sizes, ensuring a restful night’s sleep, which significantly enhances the overall guest experience.
Overall, Bendecir Hotel & Spa offers a pleasant stay with its superb location, excellent dining options, comfortable rooms, professional spa services and exceptionally friendly staff. While there are areas for improvement, such as room size consistency and WiFi reliability, the hotel's strengths make it a well-regarded choice for travelers visiting Hanoi. Show more
Read review summaries for all categories
Categories
Hotel with Spa
Bendecir Hotel & Spa is known for its relaxing spa services and comfortable accommodations. The hotel provides a convenient location and a pleasant atmosphere for guests seeking a spa getaway.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Cheap Hotel
4-Star Hotel
Room Types
Superior Double Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room features air conditioning, soundproof walls, a minibar, a seating area and a flat-screen TV with cable channels. The unit has 1 bed.
Executive Double or Twin RoomProviding free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room provides a flat-screen TV with cable channels, soundproof walls, a minibar and a seating area.
Premier Double or Twin RoomOffering free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The twin/double room offers air conditioning, soundproof walls, a minibar, a seating area, as well as a flat-screen TV with cable channels.
Junior Suite with City ViewFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit has 1 bed.
Deluxe Family RoomOffering free toiletries and bathrobes, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room offers a flat-screen TV with cable channels, soundproof walls, a minibar and a seating area. The unit has 2 beds.
Family Executive RoomGuests will have a special experience as the family room features a hot tub. Providing free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a bidet. The family room provides air conditioning, soundproof walls, a minibar, a seating area, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Family Connecting RoomOffering free toiletries and bathrobes, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit has 2 beds.
Bendecir Suite with City ViewThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a bidet. The suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit has 1 bed.
Suite with BalconyThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a bidet. Boasting a balcony with city views, this suite also features soundproof walls and a flat-screen TV with cable channels. The unit has 1 bed.
Family RoomFeaturing free toiletries and bathrobes, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The family room features air conditioning, soundproof walls, a minibar, a seating area, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Guest Reviews
8.8
Excellent
Location
The Bendecir Hotel & Spa boasts an exceptional location in Hanoi, making it an ideal choice for travelers looking to explore the city. Nestled in the heart of the Old Quarter, the hotel is conveniently located near Hoan Kiem Lake, offering easy access to many of Hanoi’s popular attractions and bustling nightlife. The prime spot places guests within walking distance to the French Quarter, various tourist hotspots, including the water puppet theatre, the night market and many dining and shopping areas. Its central positioning allows for convenient exploration by foot, making sightseeing and visiting local cafes, restaurants and shops straightforward. The hotel's close proximity to public transport and its strategic placement between the new and old quarters of Hanoi further enhance its appeal. Guests consistently praise its central yet tranquil location, providing the perfect balance between accessibility and a peaceful stay.
Breakfast
Bendecir Hotel & Spa has garnered glowing reviews for its breakfast offerings, which are a highlight for many guests. The breakfast buffet is described as excellent, delicious and varied, featuring both Vietnamese and Western dishes. It includes a wide range of options such as pho, pancakes, fresh fruits and made-to-order eggs. Special mentions are made of the quality and taste of the food with items like pho and local dishes receiving high praise.
Guests frequently mention the splendid views from the rooftop breakfast area on the 13th floor, providing a panoramic vista of Hanoi. The location not only enhances the dining experience but also offers a serene start to the day. Despite the occasional comment about the breakfast area being small or narrow, the overall consensus is very positive.
The staff is noted for being incredibly friendly and attentive, adding to the enjoyable breakfast experience. Whether enjoying the morning meal with a view of the bustling streets below or the serene river of Hanoi, the breakfast at Bendecir Hotel & Spa is consistently highlighted as a sumptuous and satisfying affair, setting a strong foundation for a day of exploration.
Dinner
Bendecir Hotel & Spa offers a variety of dining options that guests have largely praised, particularly highlighting the rooftop bar and restaurant as standout features. The sky bar, situated on the 13th or 14th floor, offers exceptional views over Hanoi, making it a favored spot for dinner and late-night dining. The bar's atmosphere is enhanced by welcoming and supportive staff who contribute to memorable evenings.
Guests consistently enjoyed delicious meals, particularly noting the excellence of the hotel's pho and the breakfast spread at the Pine and Dine Skyview restaurant. Many appreciated the good value for money and the variety of food choices available, although some noted a lack of vegetarian options and mentioned that the restaurant could feel a bit crowded at times.
The rooftop experience is further elevated by a lovely terrace and well-priced happy hours, though some guests found the drinks to be on the expensive side. Despite some minor drawbacks such as the dining room being warm and the occasional dissatisfaction with specific dishes like the beef burger, the majority of reviews reflect positive dining experiences.
In addition to the hotel's own dining facilities, the staff provided excellent recommendations for nearby dining areas and the hotel even arranges food tours that were well-received. Overall, Bendecir Hotel & Spa's dining options, particularly the sky bar and rooftop restaurant, are a highlight for many visitors, offering great food, fabulous views and a lively atmosphere.
Rooms
The rooms at Bendecir Hotel & Spa have garnered a mix of feedback, though the positive reviews highlight key aspects that contribute to a satisfactory stay. Many guests appreciated the spacious and clean rooms, which were often described as comfortable and well-equipped. Several travelers noted the beautiful and modern decor with some rooms offering lovely city views from higher floors or balconies. Air conditioning and large, comfortable beds were frequently mentioned as contributing to the overall pleasant ambiance. Housekeeping standards were high, maintaining the cleanliness and tidiness of the rooms regularly.
Despite the positive remarks, the size of the rooms was a recurrent concern. Numerous reviews indicated that the rooms were smaller than expected and not always as represented in the booking photos. Some guests experienced tight and congested spaces, which was exacerbated in rooms without windows, leading to a lack of natural light and ventilation. Noise was another issue in certain rooms, particularly those facing busy streets or located beneath the kitchen area.
Overall, while Bendecir Hotel & Spa provides well-maintained and aesthetically pleasing rooms with ample amenities, the size and noise levels could be a drawback for some visitors. Guests looking for larger spaces might want to opt for the superior or family suites, which offer more room and better views.
Beds
Bendecir Hotel & Spa has garnered an impressive reputation for its comfortable and clean beds, which have been frequently praised by guests. The beds are often described as large, spacious and boasting excellent bedding that ensures a good night's sleep. Guests have highlighted the comfort and cleanliness of both the mattresses and pillows with some noting the availability of different pillow sizes to suit personal preferences. Many found the beds to be super comfortable, sometimes even mentioning that they were some of the best they had ever slept in.
The hotel features beds ranging from double to king-size, often described as big and cozy. The rooms themselves add to the experience by being comfortable and clean, contributing to an overall restful stay. Minor criticisms were noted regarding bed firmness by a few guests, but these were overshadowed by the overwhelming positive feedback. Overall, the comfortable sleeping arrangements at Bendecir Hotel & Spa contribute significantly to the warm and welcoming experience that travelers can expect.
Cleanliness
Bendecir Hotel & Spa receives mixed feedback regarding its cleanliness. Positive reviews frequently highlight the consistently clean rooms and bathrooms. Many guests found their rooms not only clean but also comfortable and well-furnished. Daily cleaning seems to be a standard practice and some guests mentioned the spotless nature of their accommodations, describing them as immaculate and very well-maintained.
Common areas such as the hotel lobby and entrance received mixed observations with some guests noting them as clean and modern, while others suggested a need for improvement. There were mentions of a few dated or worn-out features, especially in the bathrooms, which were sometimes found to be mouldy or in need of repair. Additionally, the airflow quality and mustiness in some rooms could be better managed.
Overall, while the majority of guests appeared satisfied with the room cleanliness, the hotel could benefit from more consistent attention to detail, particularly in communal spaces and behind furnishings, like televisions. The friendly and helpful staff also contribute positively to the overall experience, further amplifying the hotel's warm and tidy atmosphere. Indeed, Bendecir Hotel & Spa has room to improve but offers a generally clean and welcoming environment for its guests.
Staff
Bendecir Hotel & Spa receives high praise for its exceptional staff, described consistently as friendly, helpful and attentive. Guests emphasize the warm, welcoming atmosphere created by the team, who go above and beyond to ensure a comfortable stay. The front desk and concierge staff are especially noted for their professionalism, responsiveness and excellent English skills, making communication smooth and easy. The team at Bendecir is also appreciated for their helpful recommendations and willingness to assist with bookings and arrangements, enhancing the overall guest experience. The sky bar staff, receptionists like Tony and David and other team members such as Wind and Harry, receive special mentions for their outstanding service and personalized attention. Overall, the delightful and accommodating staff significantly contribute to the hotel's top-notch reputation and make it a preferred choice for many returning visitors.
Wi-Fi
The WiFi at Bendecir Hotel & Spa receives mixed reviews from guests. On the positive side, many guests have found the WiFi to be good, strong and reliable throughout the hotel. The business center’s WiFi, in particular, has been praised for its excellence. Additionally, the fast, complimentary WiFi has been appreciated, especially in common areas.
However, not all reviews are glowing. Some guests have experienced weak or inconsistent WiFi, particularly in certain rooms. Issues such as intermittent connection, frequent drop-offs and spotty service at night have been mentioned. Though the WiFi generally works fine, its performance can sometimes be lacking, particularly during power failures, especially noted on higher floors. Overall, while many guests enjoy a good WiFi experience, improvements in consistency and strength could enhance satisfaction further.
Spa
The Bendecir Hotel & Spa offers a diverse range of spa services, including massages that are frequently praised for their professionalism and relaxing qualities. Many guests found the spa treatments to be excellent with several noting that the massages were among the best they've ever had. The spa facilities, though sometimes described as needing improvement, are generally considered pleasant and very professional.
Hotel guests can enjoy the added convenience of in-house massage services and discounts. The Sky Bar on the rooftop is a popular feature, offering a comfortable and enjoyable space to relax. Despite mixed opinions on pricing with some finding the spa services expensive or overpriced, many guests believe the treatments provide good value for money. Overall, the massages and spa services receive high marks, contributing positively to the guest experience at Bendecir Hotel & Spa.
Parking
Bendecir Hotel & Spa offers several conveniences when it comes to transportation. Guests have praised the hotel's ability to arrange rides to the airport at fair prices and provide private car transfers to nearby locations such as Cat Ba. The hotel also facilitates bus pickups with the street size allowing buses to pull up directly to the front door.
While there are some parking options available, many reviews highlight the parking situation as a significant drawback. Limited parking spaces and the absence of hotel-specific parking have been pointed out as inconveniences for those traveling by car. Despite this, the hotel staff is noted for being helpful in assisting with luggage deposit and arranging transportation needs, making it overall convenient for guests relying on other forms of transit.
Family
Bendecir Hotel & Spa is highly recommended for families traveling with children. Guests have consistently praised the hotel for its family-friendly atmosphere and thoughtful amenities designed to cater to all ages. Families of varying sizes, from small groups to larger parties of up to nine people, found the accommodations comfortable and spacious, especially the family rooms and connecting rooms.
Families appreciated the spacious and clean rooms with many highlighting that the family suites were perfect for their needs. The hotel staff are noted for their impeccable service, being particularly friendly and accommodating towards children. Numerous reviews mentioned the convenience of having cribs, playpens and high chairs readily available upon request.
The hotel's breakfast options were a hit with both parents and picky eaters, offering a variety of choices that catered to children. The amenities for families were also well-received, including a pool and a playground that kept the kids entertained.
Despite a few minor issues, such as bathroom sealing problems and some family rooms needing updates, most guests had a very positive stay. The central location of the hotel made it an excellent base for exploring Hanoi and many guests expressed their intention to return, whether solo or with family.
Overall, Bendecir Hotel & Spa offers an excellent option for families looking for a comfortable, accommodating and child-friendly place to stay in Hanoi.
4 Star
Bendecir Hotel & Spa positions itself as a four-star establishment, yet many guests felt it fell short of this designation. While the hotel enjoys a central location and is frequently praised for its welcoming and attentive staff, skepticism surrounds its four-star rating. Several guests perceived the hotel to be more aligned with three-star standards due to its outdated structure and tired facilities. The breakfast area, in particular, was highlighted as needing an upgrade.
Despite these critiques, others had a contrasting experience, noting excellent service and amenities that rival high-end hotels. The price-quality ratio was often mentioned positively with some guests commending the hotel for providing a relatively luxurious experience at reasonable prices. Certain elements, like the comfy rooms, relaxing sky bar on the roof and great breakfast, also received favorable feedback. While opinions vary, the consensus leans towards Bendecir Hotel & Spa offering a decent experience more in line with three-star expectations.
Business
Bendecir Hotel & Spa stands out as a prime choice for business travelers, offering great value for money and a comprehensive range of business-friendly amenities. The hotel is tailored to meet the needs of professionals with excellent facilities for business meetings and conferences, including a very useful business center to get work done efficiently. Travelers can also appreciate the high-speed internet and work-friendly environment, which make it ideal for business stays.
The service at Bendecir Hotel & Spa is exemplary. Guests have noted the outstanding and attentive staff who are always eager to help, whether it’s at the front desk or through various services like booking trips and airport transfers. This professional and business-friendly vibe contributes significantly to a comfortable and productive stay.
For those on a budget, Bendecir offers great value without compromising on quality. The hotel maintains a high standard of cleanliness and comfort, making it a preferred option for business travelers looking for reliable and efficient accommodations. Whether extending business tours or just needing a place to stay for meetings and conferences, Bendecir Hotel & Spa provides a commendable experience with its comprehensive facilities and excellent service.
Honeymoon
Bendecir Hotel & Spa has received enthusiastic praise, particularly from honeymooners who have found it to be an ideal destination for a romantic getaway. Guests highlighted the amazing service, noting that the staff went out of their way to make the honeymoon experience extra special with thoughtful decorations, treats and even room upgrades to larger spaces on higher floors. The hotel’s atmosphere is described as quiet and romantic, perfect for couples seeking a serene escape.
Special mention was given to the beautifully decorated rooms and the availability of honeymoon suites, which added to the overall charm. Guests expressed extreme satisfaction with the level of service with some even suggesting it could be mistaken for a honeymoon regardless of the occasion. Bendecir Hotel & Spa’s dedicated attention to detail and excellent service make it a perfect destination for those looking to celebrate their love.
Luxury
Bendecir Hotel & Spa in Hanoi has positioned itself as a premium option with many guests lauding its blend of quality and value. While it might not meet the high expectations of every traveler, a significant number of visitors find it to be one of the best luxury hotels in the area. The rooms are highlighted as particularly luxurious, featuring high-end amenities and extremely comfortable beds that contribute to the overall indulgent experience. The personalized service and attention to detail are frequently praised, often noted to surpass that of higher-end hotels.
Guests appreciate the top quality and outstanding service throughout their stay, from the massage services to the rooftop bar which offers stunning views, especially enjoyable during happy hour. The overall sentiment suggests that Bendecir Hotel & Spa provides great value for money, offering luxury at a more accessible price point. The breakfast with scenic views and luxury amenities enhance the stay, making it feel like a sophisticated retreat. Despite a few comments regarding the hotel not fully embodying a 4-star experience, most guests leave with a sense of satisfaction and a feeling of having indulged in a luxury hotel experience.
Romantic
Bendecir Hotel & Spa is the quintessential romantic escape, ideal for couples looking for an intimate and memorable experience. With beautifully decorated rooms and an ambiance perfectly suited for a honeymoon or a romantic getaway, the hotel provides an unparalleled sense of romance. Guests often celebrate special moments with charming touches like balloons, flowers and a complimentary bottle of champagne.
The hotel's highlight is its stunning rooftop bar, offering a captivating view over Hanoi, especially enchanting in the evening. It's a favored spot for couples to enjoy a cocktail while watching the sunset, adding to the hotel's romantic allure. The sky bar's panoramic city views further enhance the overall romantic atmosphere.
Additionally, the hotel's location is perfect for romantic exploration with various bars and picturesque lakes in close proximity. The service is noted to be exceptional, adding to the overall pleasure of a stay at Bendecir. The staff's friendliness and welcoming nature contribute to the hotel's reputation as a top choice for a romantic experience.
Whether enjoying a fantastic breakfast with scenic views or simply relaxing in the thoughtfully designed and cozy rooms, guests repeatedly rave about the romantic setting perfected by this hotel. Bendecir Hotel & Spa stands out as one of the best choices for couples seeking enchanting and memorable moments together.
No, Bendecir Hotel & Spa doesn't have any pool.
Yes, a spa is available at Bendecir Hotel & Spa.
No, Bendecir Hotel & Spa doesn't allow dogs.
No, parking facilities aren't available at Bendecir Hotel & Spa.