Hanoi21.03142600,
105.85045300,
25 Hang Hanh, Hoan Kiem District(Show on Map)
8.8
Excellent
➔
➔
Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsCentre Point Hanoi Hotel excels in providing an exceptional stay for both leisure and business travelers, thanks to its prime location, superb amenities and outstanding service. Situated just steps from Hoan Kiem Lake and the historic Old Quarter, the hotel offers a perfect blend of vibrant city life and tranquil retreat. Guests appreciate the convenient access to major tourist attractions, dining options and nightlife, all within walking distance.
A highlight of the stay is the breakfast experience, often enjoyed on the rooftop terrace with a scenic view of the lake. The buffet, praised for its variety and freshness, includes tasty options like chicken noodle soup and fresh fruits. While some guests noted limited vegetarian and Western-style choices, overall, the breakfast is widely regarded as delightful and satisfying.
Rooms at the hotel are well-maintained, clean and equipped with necessary amenities. Despite some rooms being smaller and occasional issues with hard beds or weak water pressure, the overall comfort and cleanliness remain top-notch. Guests particularly appreciate the spacious bathrooms and effective air conditioning.
Cleanliness is a standout feature with the hotel described as modern, spotlessly clean and immaculately maintained. Guests frequently commend the cleanliness of both rooms and common areas, ensuring a pleasant and hygienic environment throughout their stay.
The staff at Centre Point Hanoi Hotel are consistently praised for their friendliness, helpfulness and professionalism. Their dedication and warm service significantly enhance the overall guest experience with standout mentions of individuals like manager Lily and receptionist Tom.
While bed comfort receives mixed reviews with some finding the beds too firm, the overall comfort of the accommodations is well-received. Business travelers also find the hotel to be an excellent choice, benefiting from convenient services like tour bookings, airport transfers and currency exchange.
In summary, Centre Point Hanoi Hotel is highly recommended for its superb location, excellent breakfast, clean and comfortable rooms and exceptional staff, ensuring a memorable and convenient stay for all travelers. Show more
Read review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Cheap Hotel
Accessible Hotel
3-Star Hotel
Room Types
Superior Double RoomSuperior Double Room - No Window. This air-conditioned room features a 32-inch LCD TV with satellite channels, minibar and safe. Private bathroom comes with a shower, hairdryer and free toiletries. Includes coffee and tea making facilities and 2 complimentary bottles of water daily. A laptop is available on request. No window Please note that there are no city views.
Deluxe Double or Twin RoomFeaturing a large window, this air-conditioned room features a 32-inch LCD TV with satellite channels, minibar and safe. Private bathroom comes with a shower, hairdryer and free toiletries. Includes coffee and tea making facilities, 2 complimentary bottles of water daily. A laptop is available on request.
Deluxe Triple RoomFeaturing a large window overlooking the surrounding city sights, this air-conditioned room features a 32-inch LCD TV with satellite channels, minibar and safe. Private bathroom comes with a shower, hairdryer and free toiletries. Includes coffee and tea making facilities, 2 complimentary bottles of water daily. A laptop is available on request.
Executive Double or Twin RoomFeaturing a large window overlooking the surrounding city sights or Hoan Kiem Lake, this air-conditioned room features a large work desk with an executive chair. It includes a 32-inch LCD TV with satellite channels, minibar and safe. Private bathroom comes with a shower, hairdryer and free toiletries. Includes coffee and tea making facilities, fruit and snack and 2 complimentary bottles of water daily. A laptop is available on request. Some rooms have a private sofa and balcony.
Deluxe Queen RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a minibar, a seating area as well as city views. The unit offers 1 bed.
Guest Reviews
8.8
Excellent
Location
The Centre Point Hanoi Hotel boasts an exceptional location, consistently praised by guests for its proximity to Hoan Kiem Lake and the historic Old Quarter. Nestled between the vibrant artisan neighborhood and the charming colonial zone, this hotel offers a central and unbeatable spot for exploring Hanoi. Guests appreciate its access to major tourist attractions, markets, cafes and dining options, all within walking distance. Positioned just steps from the lake, the hotel manages to offer a quiet retreat amidst the bustling city. Additionally, its placement on a quieter side street provides a perfect balance of convenience and tranquility. The location proves ideal for both leisure and business travelers with close access to the city's nightlife and corporate establishments. Overall, Centre Point Hanoi Hotel’s prime and superb location ensures a memorable and convenient stay for visitors exploring Hanoi.
Breakfast
The breakfast experience at Centre Point Hanoi Hotel generally receives high praise from guests who appreciate both the quality of the food and the scenic setting. Most reviewers highlight the rooftop terrace with its beautiful view of the lake, which provides a pleasant and enjoyable backdrop for the morning meal. Guests consistently mention that the breakfast is varied, abundant and includes a wide selection of dishes.
The buffet style is particularly noted for being well-stocked and satisfying with some guests calling it lavish and superb. Tasty options such as delicious chicken noodle soup, omelets and fresh fruits are frequently cited, adding to the appeal. Reviewers emphasize that the breakfast spread is not only excellent but also fresh and tasty, making for a great start to the day.
However, there are a few caveats. Some guests note that the breakfast options are limited, especially for vegetarians and those seeking Western-style choices. A couple of reviewers also mentioned that the breakfast service was discontinued during their stay, but they were informed in advance and provided with refunds.
In summary, the breakfast at Centre Point Hanoi Hotel is widely regarded as a delightful experience, particularly because of the rooftop terrace overlooking the lake, providing both excellent food and a pleasant environment to enjoy it. While the variety could be improved in certain aspects, most guests walk away very satisfied with the breakfast offerings.
Rooms
Centre Point Hanoi Hotel offers a variety of room experiences, generally receiving high marks for cleanliness and comfort. Guests frequently noted that the rooms were well-equipped and had everything necessary for a pleasant stay, including effective air conditioning. The spacious bathrooms were particularly appreciated and several guests enjoyed rooms with beautiful views of the lake.
Despite some rooms being on the smaller side, typical for Hanoi, they were still described as cozy and functional. However, guests staying in smaller rooms, especially families of three, found the space limited. Others mentioned that some rooms lacked windows, which could lead to a feeling of confinement.
Beds received mixed reviews with some finding them too hard or uncomfortable due to combined single mattresses. The showers, while providing hot water, occasionally disappointed with weak water pressure.
The impeccable cleanliness and excellent maintenance of the rooms were standout positives. Additionally, the hotel's central yet quiet location was a big draw, offering proximity to attractions without the noise usually associated with city centers. While some room fittings might seem a bit outdated, the overall room condition remained good and clean, matching the expectations set by the hotel photos.
In conclusion, Centre Point Hanoi Hotel provides clean, comfortable and well-maintained accommodations in a prime location with a few minor drawbacks relating to room size and certain amenities.
Beds
Visitors to the Centre Point Hanoi Hotel have shared mixed experiences regarding the comfort of the beds. While some guests praised the beds as large, comfortable and even beautifully presented with a swan setup and roses, others found them on the firmer side, which appeared to be a common sentiment. A number of reviewers specifically mentioned that the beds were very hard and, in some cases, even uncomfortable, particularly for European guests. Although a few people noted that the beds were not the most comfortable in the world, there were still positive mentions of very comfortable beds among the reviews. Additionally, some guests mentioned issues with flat pillows and noisy surroundings and highlighted that the double bed setup using two single mattresses could be problematic for comfort. Overall, while bed comfort seems to vary, those who prefer firmer beds might find their stay more agreeable.
Cleanliness
Centre Point Hanoi Hotel is widely praised for its exceptional cleanliness, a feature highlighted by numerous guests. The hotel is described as very clean, modern and immaculately maintained with rooms that are spacious, comfortable and spotlessly clean. Daily cleaning ensures that rooms are well-maintained with garbage removed and essentials like water and tissues replenished consistently. Guests appreciate the super clean environment throughout the hotel, including clean room and bedding. The hotel also receives high marks for its cleanliness paired with an ideal location, providing easy access to local attractions such as the nearby lake. Additionally, the hotel includes well-planned amenities like a breakfast area, further enhancing its appeal. Overall, Centre Point Hanoi Hotel stands out as a beautifully kept, clean and comfortable choice for travelers.
Staff
Guests of Centre Point Hanoi Hotel consistently praised the staff's exceptional friendliness, helpfulness and professionalism. Described as incredibly supportive, attentive and smiling, the staff go above and beyond to make guests feel welcome, from the reception to the housekeeping team. Highlights include knowledgeable recommendations, perfect English proficiency and a willingness to assist with any request. The warmth and authentic kindness of the team, including standout individuals like manager Lily and reception staff Tom, contribute significantly to the overall positive experience. Visitors appreciated the staff's dedication to ensuring exceptional service and their constant availability to provide assistance, making the stay at Centre Point Hanoi Hotel particularly memorable.
Business
Centre Point Hanoi Hotel proves to be an excellent choice for business travelers. The hotel facilitates essential services such as tour bookings and airport transfers, ensuring smooth travel arrangements for guests. Offering a convenient currency exchange service from USD to VND, it caters well to international visitors. Notably, the staff is highly accommodating and resourceful, consistently providing solutions for any requests. With its perfect location for business and good value, this hotel stands out as a reliable option for business-oriented stays in Hanoi.
No, Centre Point Hanoi Hotel doesn't have any pool.
Yes, a spa is available at Centre Point Hanoi Hotel.
No, Centre Point Hanoi Hotel doesn't allow dogs.
No, parking facilities aren't available at Centre Point Hanoi Hotel.