Classic Street Hotel

Hanoi , , 41 Hang Be Street (Show on Map)
9.0
Excellent


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Summary of reviewsClassic Street Hotel is highly acclaimed for its strategic location in the heart of Hanoi's bustling Old Quarter. Guests appreciate the ease of access to major attractions such as Hoan Kiem Lake, beer street, night markets and various cafes and restaurants. Despite its central positioning, the hotel manages to offer a quiet retreat from the city's hustle and bustle with its friendly and helpful staff contributing significantly to an overall positive experience.

The breakfast at Classic Street Hotel is another highlight, consistently praised for its variety, quality and value. The buffet includes a mix of Western and Vietnamese dishes, fresh fruits, salads and made-to-order options like eggs and pancakes, catering to diverse dietary preferences. Service during breakfast is noted to be friendly and attentive, enhancing the morning dining experience.

Rooms at the hotel receive positive feedback for their comfort, cleanliness and charming decor. Guests appreciate the spaciousness and well-maintained conditions with some enjoying rooms filled with ample natural light. Although a few reviewers mention some drawbacks, such as rooms with limited natural light, minor noise issues and occasional musty smells, these are generally outweighed by the praise for cleanliness and comfort.

Cleanliness throughout the hotel is commended with daily housekeeping ensuring tidy and welcoming environments in the rooms and bathrooms. Despite isolated concerns about dust in common areas and occasional sanitation issues, the hotel's high hygiene standards remain a significant positive aspect.

The staff at Classic Street Hotel are often highlighted as a standout feature, praised for their friendliness, professionalism and dedication to guest satisfaction. Many reviews mention specific staff members by name, acknowledging their exceptional service and helpfulness with bookings, tours and other needs. The warm and welcoming demeanor of the staff greatly enhances the overall guest experience.

While the hotel's wifi is generally reliable and fast with many guests noting strong and stable connections, there are occasional reports of weak signals and intermittent disconnections, particularly on higher floors. Nonetheless, the hotel staff are responsive in addressing such issues.

The Classic Street Hotel is also well-regarded for its family-friendly environment. Spacious family rooms, supportive staff and thoughtful touches like free stays for children make it a suitable choice for families. The hotel's convenient location further enhances its appeal, providing easy access to local attractions and recommended family-friendly tours.

For nightlife enthusiasts, the hotel's central location offers easy access to vibrant spots such as beer street, pub street and various night bars. Despite being in a lively area, the hotel remains relatively quiet at night, providing a comfortable retreat after a night out.

The beds at Classic Street Hotel are frequently praised for their comfort with clean and well-maintained bedding contributing to restful nights. While there are occasional mentions of personal preferences regarding mattress firmness, the overall consensus is that the beds are cozy and conducive to a good night's sleep.

Finally, while there is some debate about the hotel's star rating, many guests find the decor, services and facilities to be impressive and luxurious, offering great value for money. The combination of the hotel's charm, location, comfort, cleanliness and exceptional staff service makes Classic Street Hotel a highly recommended choice for travelers visiting Hanoi.
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4-Star Hotel

Room Types
Superior Double or Twin Room - No Window Featuring an Oriental Asian design, rooms are located on the 2nd- 5th floors of the newly renovated building, which are accessible only by stairs or on the 2nd - 4th floors of the new building with elevator. Includes a flat-screen TV, DVD player and tea/coffee making facilities. En suite bathroom has a shower.

Deluxe Double or Twin Room with City View Located on floors 3-7, all rooms come with large windows. Includes a flat-screen TV, DVD player and tea/coffee making facilities. En suite bathroom has a shower.

Deluxe Family Room Featuring a classical Asian design, suites come with a spacious bedroom and bathroom. A big window offers views of the Hanoi's alleys. Includes a flat-screen satellite TV, minibar, seating area and tea/coffee making facilities. The en suite bathroom includes hairdryer and free toiletries.

Deluxe Double Room with Balcony The spacious double room offers air conditioning, a private entrance, a balcony with a quiet street view as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Family Suite Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned family room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as a quiet street view. The unit has 2 beds.

Triple Room with View Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned triple room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as a quiet street view. The unit has 2 beds.

Superior Double or Twin Room with City View Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin/double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as a quiet street view.

Guest Reviews
9.0
Excellent
Location
Nestled in the heart of Hanoi's bustling Old Quarter, Classic Street Hotel boasts an enviable location that makes it an ideal choice for visitors wanting to explore the city. The hotel is strategically placed near Hoan Kiem Lake, beer street, night markets and numerous cafes, bars and restaurants. Guests continuously praise the hotel's central positioning, providing easy access to Hanoi's main attractions such as Note Coffee Cafe, Railway Cafe and the vibrant night markets.

Despite being in a lively area, many reviewers appreciate that the hotel offers a quiet retreat, allowing guests to enjoy the hustle and bustle of the Old Quarter without the accompanying noise. The location is heralded for its convenience, whether for sightseeing, dining or catching transport to places like SaPa and the airport bus stop.

Additionally, the friendly and helpful staff enhance the guest experience, contributing to the overall positive feedback about the hotel. Overall, Classic Street Hotel's prime location in the historic center of Hanoi makes it an excellent base for exploring the city’s rich cultural offerings.

Breakfast
Classic Street Hotel receives high praise for its breakfast offerings, consistently lauded for being varied, extensive and delicious. Guests highlight the diverse and hearty options available, noting the inclusion of both Western and Vietnamese dishes such as pho and banh cuon. Breakfast features a substantial buffet with additional à la carte options like freshly prepared eggs and pancakes, catering to a broad spectrum of tastes and dietary preferences, including vegan and vegetarian options.

Travelers appreciate the freshness and quality of the offerings, describing them as tasty and plentiful with ample choices of fruits, salads, cold and hot dishes. The breakfast is also recognized for its exceptional value, often exceeding expectations given the cost of stay. Service during breakfast receives commendable mentions for being friendly and helpful, further enhancing the morning experience.

While the general sentiment skews overwhelmingly positive, a minority of guests find the breakfast variety could benefit from slight enhancements. Overall, the breakfast at Classic Street Hotel delivers a satisfying start to the day, contributing significantly to the hotel’s appeal.

Rooms
The Classic Street Hotel offers an impressionable variety of rooms, praised for their comfort and cleanliness. Many guests found the rooms to be spacious and well-equipped with necessary amenities, complimenting their pleasant decor and colonial charm. Several reviews highlight the rooms as having a quiet atmosphere, which is ideal for a good night's sleep. Guests appreciated the tasteful decoration and retro charm of the hotel, describing rooms as comfortable with excellent air conditioning, large beds and modern showers.

Cleanliness is a recurring compliment with rooms being consistently described as spotless and well-maintained, featuring clean sheets, bathrooms and daily servicing. Some rooms also boast beautiful large spaces with ample light, making them suitable for tall people as well.

Despite the largely positive feedback, a portion of guests noted some drawbacks. Certain rooms without windows or with windows facing walls resulted in less natural light and a darker ambiance. A few reviews mentioned small room sizes and outdated decor, though these were generally counterbalanced with comments on the functionality and comfort provided. The ventilation in some rooms was also pointed out as a concern and there were occasional mentions of musty odors and noise issues, depending on the room's location.

Overall, the rooms at Classic Street Hotel are reported to offer good value for the price with excellent cleanliness and comfort being the most appreciated features. While some rooms may have minor drawbacks, the hotel’s central location and quieter environment make it an appealing choice for many travelers.

Beds
Classic Street Hotel has garnered a reputation for the comfort of its beds, making it a promising option for travelers seeking restful nights. Guests frequently highlight the beds' comfort with phrases like "extremely comfy," "super comfortable," and "very comfortable" recurrently appearing in their reviews. The mattresses are well-received, often described as "good" and "wonderfully strong," contributing significantly to the quality of sleep.

Many visitors appreciate the "clean," "fresh," and "well-maintained" bedding, which indicates a good level of housekeeping. The rooms often feature "large" and "spacious" beds, providing ample space and comfort, which is especially suitable for families, as indicated by the mention of "child-friendly" bedding.

However, it’s worth noting that there are occasional mentions of issues such as dampness, itchiness or firmness of mattresses, which might be a matter of personal preference. Despite these few exceptions, the overwhelming consensus is that the beds and bedsheets are clean and comfortable.

Overall, the combination of "cozy," "soft," and sometimes even "huge" beds with quality mattresses seems to consistently satisfy guests, ensuring they "slept like a dream."

Cleanliness
Classic Street Hotel consistently receives praise for its cleanliness. Guests frequently highlight the very clean and well-maintained state of the hotel, emphasizing its spotlessly clean rooms. The daily cleaning service is often mentioned with rooms cleaned daily to maintain a tidy and welcoming environment. Many reviews note the clean and comfortable rooms, indicating that the hotel provides a decent size and well-equipped space for its guests.

The bathroom facilities are also kept clean and the hotel’s hygiene standards are generally high. Specific mentions of clean towels every day and everything being very well cleaned underscore the hotel’s commitment to cleanliness.

However, a few reviews do point out areas for improvement. Some guests found the rooms to be a bit dated and needing some tender loving care, while others noted occasional dust in common areas and a musty smell in certain rooms. Issues with the dining area’s sanitation and maintenance of the bathroom fixtures were also mentioned. Despite these isolated concerns, the overall impression is that Classic Street Hotel maintains a high standard of cleanliness, making it a reliable choice for budget travelers seeking a neat and comfortable stay.

Staff
The reviews for Classic Street Hotel highlight an overwhelmingly positive experience with the hotel staff. Guests repeatedly commend the staff for their friendliness, attentiveness and helpfulness. Notable mentions include the staff's eagerness to assist with bookings, directions and organizing tours, such as memorable trips to Ha Long Bay and Ninh Binh, credited to staff members like Anthony and Tony. The reception team, including standout individuals such as Jennifer, known for her multilingual skills and other staff members like Alice and Daniel, receive high praise for their professionalism and supportive nature.

Guests frequently note the warm and welcoming demeanor of the staff, often greeted with smiles, warm drinks and refreshing towels upon arrival. The staff's ability to communicate efficiently in English and other languages like French is also a significant plus. Many reviews mention the staff's extraordinary efforts to make guests feel comfortable, including carrying luggage, booking taxis and providing recommendations for local attractions.

The hotel's customer service stands out with many reviews highlighting that nothing was too much trouble for the staff. This high level of service extends across all departments, including the kitchen and housekeeping, ensuring a consistent and pleasant experience throughout the guests' stay. The reviews also note the staff's sincerity and politeness, adding to the overall positive atmosphere of the hotel.

Despite a few mentions of isolated managerial issues or minor misunderstandings, the predominant sentiment is that the staff's kindness and willingness to go above and beyond significantly enhance the guest experience. The exceptional service is a recurrent theme with many guests expressing gratitude for the personable and dedicated approach of the staff at Classic Street Hotel.

Wi-Fi
The wifi situation at Classic Street Hotel presents a mixed picture. Many guests report a positive experience, noting fast, strong and reliable wifi. Several reviews praised the hotel for providing complimentary high-speed wifi with an accessible and stable connection. Guests appreciated the upgraded wifi, which was often described as great, good and reliable.

However, not all experiences were perfect. Some guests mentioned issues such as weak signals, intermittent disconnections and periods of unreliability. Specific complaints included unstable wifi on certain floors and the need for clearer instructions regarding wifi passwords in the rooms. Occasional setbacks, such as temporary outages due to storms, were reported but were usually resolved quickly by the hotel staff.

In summary, while Classic Street Hotel offers generally good and accessible wifi, occasional problems may arise, particularly with connectivity and stability on higher floors. The hotel seems responsive in addressing such issues promptly when they occur.

Family
Classic Street Hotel has earned a solid reputation as a family-friendly accommodation with a variety of amenities suited for both parents and children. The hotel's family rooms are particularly noted for their cleanliness, spaciousness and suitability for families of four. Although some guests mentioned that the air conditioning in the larger family rooms might need a service, the overall consensus is that the space is decent and accommodating.

The courteous and attentive staff receive frequent praise, showing genuine care and helpfulness towards families, including assisting with luggage transfers and room service. The staff's warmth extends to children, who are often greeted kindly and treated well, which elevates the family-friendly atmosphere even more.

The hotel's strategic location is another notable plus, making it easy for families to explore the area and benefit from the hotel's recommendations for trips and transfers. Guests found the hotel’s advice on tours to be sound and the travel desk helpful in organizing excursions, such as trips to Ninh Binh.

A good breakfast, along with rooms that are well-equipped and full of light, adds to the overall pleasant experience. Additional perks include free stays for children and ample luggage storage for those checking out. These thoughtful touches have left many families highly recommending the hotel with several noting that they would gladly return for future visits.

In summary, Classic Street Hotel stands out as a great option for families looking for a comfortable, friendly and accommodating place to stay.

Nightlife
Positioned in the heart of the Old Quarter, the Classic Street Hotel offers an unbeatable location for those keen on exploring the vibrant nightlife of Hanoi. Guests rave about the hotel's proximity to key nightlife spots such as beer street, pub street and various night bars. The area comes alive in the evenings with night markets and grocery stalls perfect for a leisurely stroll.

The central location provides easy access to clubs, concerts and various other venues catering to both locals and tourists. Despite being in a bustling area, the hotel manages to stay relatively quiet at night, making it a suitable haven for relaxation after a night out.

Rooms at the hotel are praised for their cleanliness, size and quality, offering a comfortable retreat from the lively streets. The staff is noted for their friendliness and helpfulness with special mentions for going above and beyond to ensure guest satisfaction, such as offering free transportation to the airport.

Ideal for both short stays and extended visits, the Classic Street Hotel's vibrant surroundings make it simple to enjoy everything the nightlife of Hanoi has to offer. Whether you're looking to explore pubs, clubs, night markets or just take in the lively atmosphere, the hotel's location facilitates it all seamlessly.

4 Star
Classic Street Hotel offers a unique fusion of classic architecture and travel sustainability, presenting overall great value for money. Despite mixed opinions about its star rating, many reviews highlight its four-star decor, services and facilities as impressive, luxurious and consistent with high European standards. The rooms are praised for being spacious, well-equipped and filled with natural light. The staff's friendliness and the hotel's central location, close to the lake, beer street and various restaurants, make it highly convenient for travelers. Many guests state that it offers a superb price/performance ratio, making it an excellent choice for its category. However, some reviewers caution that the hotel’s standard does not align with a four-star rating, occasionally describing it more appropriately as between two and three stars. Despite this, the overall sentiment reflects a positive experience with good value for money, making it a noteworthy option for visitors looking to stay in Hanoi.

Business
Classic Street Hotel in Hanoi earns high marks as a business travel accommodation. With its perfect location and good value for such a central spot, it's well-suited for those attending conferences or traveling for professional reasons. Many guests find it an excellent choice for functional stays, citing the efficiently run establishment and good services tailored for business users.

The hotel offers strong Wifi and even caters to transportation arrangements when requested, simplifying logistics for busy travelers. Although some rooms could use a desk for work, the space is generally small but well-managed. Additionally, the staff's professionalism and friendliness contribute positively to the overall experience.

Furthermore, returning guests often mention the consistency of service, regularly booking rooms due to their frequent business visits. Despite a minor issue with loud AC in some rooms, the ease of setting up inquiries for business conferences and the well-arranged spaces make Classic Street Hotel a reliable option for business travelers seeking comfort and efficiency in Hanoi.

Romantic
The Classic Street Hotel offers a charming setting for a romantic stay, especially ideal for occasions like Valentine's Day or a honeymoon. Guests appreciated the cozy views and lovely, authentic ambiance during their visits. The staff received praise for being polite, kind and courteous, contributing to the welcoming atmosphere. Rooms were highlighted for their neatness and cleanliness and the hotel ensured beautiful arrangements and decorations for special occasions.

The dining experience at the hotel also garnered positive feedback; the dining room was noted for being clean and in a good location. Additionally, the pool was mentioned as a nice feature. Overall, the attentive and attractive environment combined with courteous service makes Classic Street Hotel a recommended option for a romantic getaway.


No, Classic Street Hotel doesn't have any pool.

Yes, a spa is available at Classic Street Hotel.

No, Classic Street Hotel doesn't allow dogs.

No, parking facilities aren't available at Classic Street Hotel.

No, Classic Street Hotel doesn't have a gym.

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