Eclipse Legend Hotel
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Summary of reviewsEclipse Legend Hotel receives positive feedback for its prime location, nestled in Hanoi's bustling Old Quarter. Guests are delighted with its central position, enabling easy access to attractions, restaurants, bars and the picturesque Hoan Kiem Lake. The hotel's surroundings, including amenities like ATMs and transport links, make it an ideal base for exploring the city, blending vibrancy with a peaceful retreat.
Though the hotel doesn't offer breakfast, the proximity to numerous cafes and local dining spots allows guests to enjoy various breakfast options nearby, mitigating this shortfall.
The rooms at Eclipse Legend Hotel have garnered mixed reviews. Many guests appreciate the clean, comfortable and spacious rooms, particularly the family suites. Positive remarks highlight cozy decor and helpful, friendly staff. Nevertheless, some inconsistencies arise with reports of smaller rooms lacking windows, outdated facilities and maintenance issues such as dim lighting and cleanliness problems.
On the cleanliness front, the hotel provides a mixed experience. While some guests praise the daily cleaning and well-maintained rooms, others cite issues like dirty floors, stained linens and moderate to poor room upkeep. Specific problems such as clogged drains and dusty furniture suggest a need for improvement in this area.
A standout feature of the Eclipse Legend Hotel is its exceptional staff, who are consistently described as accommodating, friendly and professional. Reception staff, in particular, receive high praise for their efficiency and helpfulness in arranging bookings and providing local advice. Reviewers often mention specific staff members who go above and beyond to enhance the guest experience, contributing significantly to a welcoming atmosphere.
For families, the hotel is noted for its spacious and clean family suites, creating a comfortable environment for up to four people. Despite occasional remarks about room size and minor safety concerns like exposed power cables, the overall feedback emphasizes a tidy and home-like ambiance, making it a suitable choice for family stays.
Beds at the Eclipse Legend Hotel are generally described as comfortable and spacious with positive comments on their cozy feel and cleanliness. However, some guests point out minor issues with bed linen cleanliness and varying pillow comfort, though these do not significantly detract from the overall positive experience.
In summary, Eclipse Legend Hotel is lauded for its prime location and exceptional staff, offering good value for travelers looking to immerse themselves in Hanoi's charm. While there are areas for improvement, particularly in room maintenance and cleanliness, the hotel's strengths in centrality, spacious accommodations and friendly service make it a recommended choice for visitors.
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Though the hotel doesn't offer breakfast, the proximity to numerous cafes and local dining spots allows guests to enjoy various breakfast options nearby, mitigating this shortfall.
The rooms at Eclipse Legend Hotel have garnered mixed reviews. Many guests appreciate the clean, comfortable and spacious rooms, particularly the family suites. Positive remarks highlight cozy decor and helpful, friendly staff. Nevertheless, some inconsistencies arise with reports of smaller rooms lacking windows, outdated facilities and maintenance issues such as dim lighting and cleanliness problems.
On the cleanliness front, the hotel provides a mixed experience. While some guests praise the daily cleaning and well-maintained rooms, others cite issues like dirty floors, stained linens and moderate to poor room upkeep. Specific problems such as clogged drains and dusty furniture suggest a need for improvement in this area.
A standout feature of the Eclipse Legend Hotel is its exceptional staff, who are consistently described as accommodating, friendly and professional. Reception staff, in particular, receive high praise for their efficiency and helpfulness in arranging bookings and providing local advice. Reviewers often mention specific staff members who go above and beyond to enhance the guest experience, contributing significantly to a welcoming atmosphere.
For families, the hotel is noted for its spacious and clean family suites, creating a comfortable environment for up to four people. Despite occasional remarks about room size and minor safety concerns like exposed power cables, the overall feedback emphasizes a tidy and home-like ambiance, making it a suitable choice for family stays.
Beds at the Eclipse Legend Hotel are generally described as comfortable and spacious with positive comments on their cozy feel and cleanliness. However, some guests point out minor issues with bed linen cleanliness and varying pillow comfort, though these do not significantly detract from the overall positive experience.
In summary, Eclipse Legend Hotel is lauded for its prime location and exceptional staff, offering good value for travelers looking to immerse themselves in Hanoi's charm. While there are areas for improvement, particularly in room maintenance and cleanliness, the hotel's strengths in centrality, spacious accommodations and friendly service make it a recommended choice for visitors.
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Guest Reviews
Eclipse Legend Hotel boasts an enviable location, nestled in the heart of Hanoi's bustling Old Quarter. With its central positioning, guests find themselves within walking distance to a multitude of attractions, restaurants, bars and the picturesque Hoan Kiem Lake. The hotel's proximity to key landmarks like the Hanoi Water Puppet Theater and the night market offers both convenience and a rich cultural experience.
Guests highlight the hotel's advantage of being in a prime yet tranquil spot, ensuring a peaceful stay despite its centrality. The surrounding amenities including ATMs, supermarkets and transport links, such as nearby bus stops, make it an ideal base for exploring the city. The area is vibrant but offers quiet retreats, perfect for sightseeing or leisurely strolls.
Overall, the Eclipse Legend Hotel's location is a significant draw for travelers seeking to immerse themselves in the charm and energy of Hanoi, providing excellent value and convenience.
The Eclipse Legend Hotel offers amenities such as a kettle with tea bags, coffee and noodles, which guests find very practical. However, breakfast is not provided at the hotel, nor is it offered as an additional option. Despite this, many guests appreciate the hotel's proximity to numerous cafes and various local dining spots where they can enjoy breakfast. While some guests feel that the inclusion of a breakfast option would enhance their stay, the convenient nearby alternatives seem to mitigate this shortfall.
The reviews of the Eclipse Legend Hotel rooms highlight both positive and negative aspects. The recurring praise focuses on the clean, comfortable and spacious nature of many of the rooms, especially the family suites which were frequently mentioned as being large and enjoyable. Many guests appreciated the cozy and neat room decor, as well as the helpful and friendly staff at the reception desk. The location is noted as convenient, offering easy access to the Old Quarter while maintaining a quiet environment at night.
On the downside, there were mentions of smaller rooms, some of which lack windows, leading to a suffocating and dark atmosphere. Several reviews also pointed out maintenance issues, such as dim lighting, non-working bulbs and air conditioning units that require cleaning. Some rooms were described as being outdated, damp or having a musty smell. Issues with cleanliness and blocked sinks were also reported and some guests felt that the rooms did not always match the photos provided online.
In summary, the Eclipse Legend Hotel offers a mix of spacious, clean and comfortable rooms, although there are inconsistencies in room size and maintenance. It's an ideal stay for those prioritizing location and friendly staff with some minor setbacks in room facilities and maintenance that may need addressing.
Eclipse Legend Hotel offers a mixed experience when it comes to bed quality. Many guests found the beds to be comfortable and spacious, praising their large size and cozy feel. Cleanliness of the rooms and beds received positive remarks with some highlighting that the rooms are tidy and comfortable. However, there were occasional concerns regarding cleanliness, including slightly stained bed linen and instances where the bed or bedding was not properly cleaned. Some guests noted that, while their bed was generally comfortable, elements like pillows or bed hardness could vary. Despite these minor issues, the prevailing sentiment is that the beds at Eclipse Legend Hotel contribute to a generally comfortable stay.
Eclipse Legend Hotel offers a mixed experience regarding cleanliness. While numerous guests praised the hotel for its very clean and well-maintained rooms, stating that they were clean, tidy and comfortable, others reported significant cleanliness issues. Some positives included daily cleaning, clean accommodations and clean and tidy rooms, indicating that the hotel does make an effort in maintaining a certain level of cleanliness.
However, there were consistent complaints about dirty floors, smelly toilets and stained bed linen. Issues such as dirty sheets, infested rooms with mosquitoes and overall poor room cleaning were highlighted by several guests. Additionally, some reviews mentioned worn-out towels, dust-covered furniture and neglected room conditions. There were also mentions of moderate cleanliness and specific issues like clogged shower drains and faulty plugs.
Though the hotel is appreciated for its central location in Hanoi and some rooms being described as beautiful and clean, there is a clear need for improvement in the overall cleanliness and maintenance.
The Eclipse Legend Hotel stands out for its exceptional staff, receiving widespread praise from guests. The team is noted for being incredibly accommodating, always ready to help with whatever is needed. They are consistently described as friendly, kind and enthusiastic, making guests feel at home. Many reviewers highlighted specific staff members, such as Alex, Lisa, Nick and Liam, who went above and beyond to assist with bookings and provide valuable advice on local attractions.
The reception staff are particularly commended for their professionalism, providing excellent suggestions and promptly arranging airport taxis. The all-around hospitality is top-notch with staff members offering maps, tips on the best order to visit sites and even calling to arrange SIM cards for purchase. Guests appreciated the availability of staff 24 hours a day, their prompt responses to requests and their cheerful demeanor.
Overall, the staff’s welcoming attitude, efficient service and dedication significantly enhance the guest experience, making Eclipse Legend Hotel a recommended place to stay.
The Eclipse Legend Hotel offers a comfortable and accommodating experience for families. Guests consistently highlight the spacious and clean family suites, which can comfortably accommodate up to four people. The rooms are described as large, pleasant and providing a quiet atmosphere ideal for relaxation. Although a few comments mentioned that some rooms are on the smaller side, the overall feedback emphasizes cleanliness, comfort and a tidy environment. The familiar treatment from the staff further enhances the welcoming and home-like ambiance, making it a suitable choice for families seeking a restful stay. However, it is worth noting that one review mentioned exposed power cables in the family rooms, which might be a minor concern for those with young children.
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Location
Guests highlight the hotel's advantage of being in a prime yet tranquil spot, ensuring a peaceful stay despite its centrality. The surrounding amenities including ATMs, supermarkets and transport links, such as nearby bus stops, make it an ideal base for exploring the city. The area is vibrant but offers quiet retreats, perfect for sightseeing or leisurely strolls.
Overall, the Eclipse Legend Hotel's location is a significant draw for travelers seeking to immerse themselves in the charm and energy of Hanoi, providing excellent value and convenience.
Breakfast
Rooms
On the downside, there were mentions of smaller rooms, some of which lack windows, leading to a suffocating and dark atmosphere. Several reviews also pointed out maintenance issues, such as dim lighting, non-working bulbs and air conditioning units that require cleaning. Some rooms were described as being outdated, damp or having a musty smell. Issues with cleanliness and blocked sinks were also reported and some guests felt that the rooms did not always match the photos provided online.
In summary, the Eclipse Legend Hotel offers a mix of spacious, clean and comfortable rooms, although there are inconsistencies in room size and maintenance. It's an ideal stay for those prioritizing location and friendly staff with some minor setbacks in room facilities and maintenance that may need addressing.
Beds
Cleanliness
However, there were consistent complaints about dirty floors, smelly toilets and stained bed linen. Issues such as dirty sheets, infested rooms with mosquitoes and overall poor room cleaning were highlighted by several guests. Additionally, some reviews mentioned worn-out towels, dust-covered furniture and neglected room conditions. There were also mentions of moderate cleanliness and specific issues like clogged shower drains and faulty plugs.
Though the hotel is appreciated for its central location in Hanoi and some rooms being described as beautiful and clean, there is a clear need for improvement in the overall cleanliness and maintenance.
Staff
The reception staff are particularly commended for their professionalism, providing excellent suggestions and promptly arranging airport taxis. The all-around hospitality is top-notch with staff members offering maps, tips on the best order to visit sites and even calling to arrange SIM cards for purchase. Guests appreciated the availability of staff 24 hours a day, their prompt responses to requests and their cheerful demeanor.
Overall, the staff’s welcoming attitude, efficient service and dedication significantly enhance the guest experience, making Eclipse Legend Hotel a recommended place to stay.
Family
No, Eclipse Legend Hotel doesn't have any pool.
Yes, a spa is available at Eclipse Legend Hotel.
No, Eclipse Legend Hotel doesn't allow dogs.
No, parking facilities aren't available at Eclipse Legend Hotel.
No, Eclipse Legend Hotel doesn't have a gym.
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