Eco Luxury Hotel Hanoi
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Summary of reviewsEco Luxury Hotel Hanoi offers an attractive accommodation option in the heart of Hanoi, appealing especially to travelers keen on exploring the city's vibrant energy and cultural landmarks. Situated within easy walking distance of the Train Street, Hoan Kiem Lake, and the Old Quarter, the hotel provides a convenient base for guests wishing to delve into local attractions, dining, and shopping.
A highlight of the hotel's offerings is its breakfast, enjoyed by guests at a nearby establishment that aligns with the hotel's eco-friendly ethos while showcasing local culinary experiences. The breakfast selection, including the acclaimed Pho soup, omelets, and pancakes, is versatile and satisfying, rivaling those of more expensive hotels.
While rooms at Eco Luxury Hotel Hanoi are often praised for their spaciousness and cleanliness, with large and generally comfortable beds, there are suggestions for improvement in decor and maintenance. Some guests have noted differences between online depictions and actual room features, such as a lack of windows. Despite these concerns, the location and comfort of the rooms remain appreciated, creating a pleasant stay overall.
Cleanliness is mostly satisfactory, supported by daily cleaning services, although there are occasional mentions of imperfections that could be addressed, such as older bathrooms and odors in linens. Any shortcomings in cleanliness are often overshadowed by the exceedingly positive experiences with the hotel staff.
The staff at Eco Luxury Hotel Hanoi stands out as a pinnacle of hospitality, consistently praised for their warmth, attentiveness, and problem-solving capabilities. Guests value the personal care they receive, often noting specific staff members for exceptional service, such as Anna at reception. Their knowledge and willingness to go above and beyond, whether accommodating early check-ins or enhancing guests' experiences, significantly contribute to the hotel's appeal.
Overall, Eco Luxury Hotel Hanoi delivers a comfortable and warm experience largely driven by its excellent staff, convenient location, and satisfying breakfast, though there remains potential for improvement in room decor and housekeeping to enhance guest satisfaction.
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A highlight of the hotel's offerings is its breakfast, enjoyed by guests at a nearby establishment that aligns with the hotel's eco-friendly ethos while showcasing local culinary experiences. The breakfast selection, including the acclaimed Pho soup, omelets, and pancakes, is versatile and satisfying, rivaling those of more expensive hotels.
While rooms at Eco Luxury Hotel Hanoi are often praised for their spaciousness and cleanliness, with large and generally comfortable beds, there are suggestions for improvement in decor and maintenance. Some guests have noted differences between online depictions and actual room features, such as a lack of windows. Despite these concerns, the location and comfort of the rooms remain appreciated, creating a pleasant stay overall.
Cleanliness is mostly satisfactory, supported by daily cleaning services, although there are occasional mentions of imperfections that could be addressed, such as older bathrooms and odors in linens. Any shortcomings in cleanliness are often overshadowed by the exceedingly positive experiences with the hotel staff.
The staff at Eco Luxury Hotel Hanoi stands out as a pinnacle of hospitality, consistently praised for their warmth, attentiveness, and problem-solving capabilities. Guests value the personal care they receive, often noting specific staff members for exceptional service, such as Anna at reception. Their knowledge and willingness to go above and beyond, whether accommodating early check-ins or enhancing guests' experiences, significantly contribute to the hotel's appeal.
Overall, Eco Luxury Hotel Hanoi delivers a comfortable and warm experience largely driven by its excellent staff, convenient location, and satisfying breakfast, though there remains potential for improvement in room decor and housekeeping to enhance guest satisfaction.
Hotel Taking Steps Towards Sustainability
This hotel champions sustainability through various initiatives, including the use of locally-sourced building materials, a design focused on minimizing energy consumption with solar panels and energy-efficient appliances, a gray water recycling system, and waste reduction policies. It also supports the local community by sourcing food locally.
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Cheap Hotel
3-Star Hotel
Guest Reviews
Nestled in the heart of Hanoi, Eco Luxury Hotel boasts an enviable location that places guests right in the midst of the city's vibrant energy. Situated in the center, this hotel offers easy access to numerous iconic attractions, including the famed Train Street, the picturesque Hoan Kiem Lake, and the bustling Old Quarter. Guests praise its proximity to a variety of tourist hotspots, along with an array of dining options that include street food and local cafes. The weekend night market and popular shopping areas are also mere steps away, making it incredibly convenient for those eager to explore Hanoi on foot.
Despite the simplicity of the accommodations, the central placement of the hotel compensates for it by facilitating quick and easy travel to several enticing destinations within the city. The staff contribute to the appeal, noted for their friendliness and warmth, enhancing the overall experience. Whether one is seeking a taste of local culture, a shopping spree, or simply a leisurely stroll to nearby attractions, the hotel stands as an excellent base, offering straightforward access to all that Hanoi has to offer. In a city known for its historical charm and vibrant streets, the hotel's central location proves to be a significant advantage for travelers aiming to maximize their experience.
When staying at the Eco Luxury Hotel Hanoi, guests can enjoy breakfast at a nearby establishment just a short walk away—a charming detail that blends the hotel's eco-friendly ethos with local culinary experiences. The breakfast offerings receive praise from many travelers, highlighting the exquisite Pho soup, which stands out as a favorite. Options like omelets and pancakes add variety to the menu, making the breakfast both versatile and satisfying. The overall selection is appreciated, providing a good balance of quality and choice that compares favorably to more expensive hotels in the area. The breakfast buffet is described as outstanding, with guests having the opportunity to order multiple dishes each morning, ensuring a delicious start to their day of exploration in Hanoi.
Eco Luxury Hotel Hanoi presents a mixed experience for guests, often praised for its spaciousness and cleanliness but with certain aspects that leave room for improvement. Many reviews highlight the rooms as being large and comfortable, offering a restful retreat with clean accommodations and immediate hot water access. Guests find the beds to be sizable, although opinions on comfort vary, with some noting mattresses as too firm.
Despite these positives, several guests encountered discrepancies between the advertised photos and the actual room decor, with some rooms lacking windows, though this did not substantially detract from the overall comfort for several guests. The hotel’s location is appreciated for its convenience, especially within Hanoi's bustling Old Quarter.
However, there are mentions of the need for redecoration and maintenance, particularly concerning older and less pristine bathrooms and occasional odors in linens and towels. Additionally, some guests find the hotel to be relatively costly given its offerings. Overall, Eco Luxury Hotel Hanoi provides a generally pleasant stay, with opportunities for enhancement in specific areas.
Visitors to the Eco Luxury Hotel Hanoi consistently appreciate the comfort and spaciousness of the beds, noting them to be delightful and clean. Many guests found the beds to be large and super comfortable, enhancing their stay. However, some feedback highlights inconsistencies, with a few guests encountering hard mattresses and worn-out bedding, leading to discomfort. Occasional issues with bed cleanliness and pillow height were also mentioned, which impacted the sleep quality for some. Overall, while the majority find the beds to provide a restful experience, there are areas that could benefit from improvement to ensure all guests enjoy a consistently comfortable stay.
Eco Luxury Hotel Hanoi has received a mix of feedback regarding its cleanliness, with an emphasis on positive aspects. Guests frequently noted that the hotel and its rooms are clean, with daily cleaning services contributing to a comfortable stay. Many found the beds to be exceptionally comfortable and appreciated the overall spaciousness of the rooms. Despite some remarks about the rooms not fully matching online photos and a few reported cleanliness issues such as hair and not perfectly clean bathrooms, guests generally felt that the cleanliness was satisfactory. The hotel's convenient location adds to its appeal, being within walking distance to Hanoi's main streets. While there is room for improvement, particularly in housekeeping standards, the friendly and welcoming hotel management helps in creating a pleasant experience for visitors.
Eco Luxury Hotel Hanoi has garnered remarkable reviews for its outstanding staff, who consistently provide warm and welcoming service to guests. Reviewers frequently mention the friendliness and helpfulness of the staff, highlighting their accommodating nature and eagerness to ensure guests have a pleasant stay. The hotel’s team is noted for being exceptionally attentive, managing to address guests’ needs promptly and efficiently, even accommodating early check-in requests such as at 3:30 AM following a tour return.
Many guests appreciate the personal touch offered by specific staff members like Anna, who is praised for her friendliness and helpfulness at the reception. The staff’s enthusiasm and open demeanor are consistently mentioned, contributing to an atmosphere that feels both comfortable and inviting. Their ability to solve problems with ease makes guests feel cared for, underscoring the positive experience at the hotel. Additionally, the staff seems well-informed and quick to accommodate requests, whether that’s upgrading guests to nicer rooms or ensuring the amenities meet expectations.
In summary, Eco Luxury Hotel Hanoi excels in its customer service with a team that embodies friendliness, attentiveness, and enthusiasm, making them the highlight of many guests’ experiences at the hotel.
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Location
Despite the simplicity of the accommodations, the central placement of the hotel compensates for it by facilitating quick and easy travel to several enticing destinations within the city. The staff contribute to the appeal, noted for their friendliness and warmth, enhancing the overall experience. Whether one is seeking a taste of local culture, a shopping spree, or simply a leisurely stroll to nearby attractions, the hotel stands as an excellent base, offering straightforward access to all that Hanoi has to offer. In a city known for its historical charm and vibrant streets, the hotel's central location proves to be a significant advantage for travelers aiming to maximize their experience.
Breakfast
Rooms
Despite these positives, several guests encountered discrepancies between the advertised photos and the actual room decor, with some rooms lacking windows, though this did not substantially detract from the overall comfort for several guests. The hotel’s location is appreciated for its convenience, especially within Hanoi's bustling Old Quarter.
However, there are mentions of the need for redecoration and maintenance, particularly concerning older and less pristine bathrooms and occasional odors in linens and towels. Additionally, some guests find the hotel to be relatively costly given its offerings. Overall, Eco Luxury Hotel Hanoi provides a generally pleasant stay, with opportunities for enhancement in specific areas.
Beds
Cleanliness
Staff
Many guests appreciate the personal touch offered by specific staff members like Anna, who is praised for her friendliness and helpfulness at the reception. The staff’s enthusiasm and open demeanor are consistently mentioned, contributing to an atmosphere that feels both comfortable and inviting. Their ability to solve problems with ease makes guests feel cared for, underscoring the positive experience at the hotel. Additionally, the staff seems well-informed and quick to accommodate requests, whether that’s upgrading guests to nicer rooms or ensuring the amenities meet expectations.
In summary, Eco Luxury Hotel Hanoi excels in its customer service with a team that embodies friendliness, attentiveness, and enthusiasm, making them the highlight of many guests’ experiences at the hotel.
No, Eco Luxury Hotel Hanoi doesn't have any pool.
No, a spa isn't available at Eco Luxury Hotel Hanoi.
No, Eco Luxury Hotel Hanoi doesn't allow dogs.
Yes, parking facilities are available at Eco Luxury Hotel Hanoi.
No, Eco Luxury Hotel Hanoi doesn't have a gym.
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