Hanoi21.03067200,
105.84966600,
35-37 Hang Trong, Hoan Kiem(Show on Map)
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Summary of reviewsHOTEL du LAC Hanoi stands out as an exceptional choice for travelers seeking a balance of comfort, convenience and quality in the heart of Hanoi’s Old Quarter. The hotel's prime location garners consistent praise from guests, making it an ideal base for exploring nearby landmarks such as Hoan Kiem Lake and St. Joseph’s Cathedral. Despite its central position, the hotel provides a tranquil retreat from the city's busy streets, offering a perfect blend of accessibility and serenity.
Breakfast at HOTEL du LAC Hanoi is widely acclaimed with guests praising the extensive and delicious buffet that caters to both Western and Asian tastes. Fresh, high-quality items such as pho, bánh mì and custom-made dishes ensure a satisfying start to the day. The warm and efficient service further elevates the breakfast experience, contributing to many positive reviews.
Dinner at the hotel's restaurant also receives high accolades. Guests frequently commend the variety of expertly cooked and flavorful Vietnamese and Western dishes and many choose to dine in-house night after night. Despite some remarks about higher prices compared to local eateries, the overall dining experience is deemed excellent and good value for money. The rooftop sky bar is another highlight, offering delightful meals and drinks with a view.
Room accommodations offer a significant positive experience, frequently noted for cleanliness, modern decor and comfort. While some rooms are described as small or lacking exterior windows, the quiet, well-appointed spaces ensure a restful stay. The stunning views from rooms with terraces, such as the sunset terrace suites, are highly praised. Modern amenities and well-maintained facilities add to guests' favorable impressions.
Cleanliness is a paramount feature at HOTEL du LAC Hanoi with guests consistently commenting on the immaculate condition of rooms and common areas. Housekeeping is highly diligent, ensuring fresh and sanitary environments throughout the property. This attention to detail extends to the spa, which guests find to be a rejuvenating haven offering a range of high-quality treatments at reasonable prices.
Guests often highlight the exceptional service provided by the hotel staff, who are described as professional, friendly and immensely helpful. The staff's dedication to making every guest feel comfortable and cared for enhances the overall stay with personalized touches and responsive assistance frequently mentioned.
The reliable and strong WiFi, available throughout the property, is another aspect that receives positive feedback, making it suitable for both leisure and business travelers alike.
Families find HOTEL du LAC Hanoi to be especially accommodating with spacious family suites and thoughtful services tailored to family needs. The hotel's warm, family-oriented atmosphere and helpful staff contribute to memorable family stays.
Finally, the beds are often praised for their comfort, providing guests with excellent sleep quality.
In summary, HOTEL du LAC Hanoi excels in delivering a comprehensive and satisfying guest experience. Its enviable location, exceptional dining, immaculate cleanliness, dedicated service and comfortable accommodations make it a top recommendation for those visiting Hanoi. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Free Wi-Fi
Business Hotel
Accessible Hotel
4-Star Hotel
Room Types
Deluxe Double Room Internal WindowProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV, soundproof walls, a minibar and a tea and coffee maker. The unit offers 1 bed.
Deluxe Twin Room Internal WindowFeaturing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This twin room is air-conditioned and has a flat-screen TV, soundproof walls, a minibar and a tea and coffee maker. The unit has 2 beds.
Executive Double Neighbor ViewOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as a quiet street view. The unit has 1 bed.
Executive Twin Neighbor ViewOffering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room offers a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as a quiet street view. The unit offers 2 beds.
Junior Suite Balcony Street ViewThe air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bidet. The suite provides soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV, as well as city views. The unit offers 1 bed.
Premium Suite Balcony City ViewThe air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bidet. This wheelchair accessible suite features soundproof walls, a seating area with a flat-screen TV and a low bathroom sink. The unit has 1 bed.
Du Lac Grand Luxury Suite City ViewThis suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This suite is air-conditioned and has a seating area with a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.
Du LAC Sunset Terrace SuiteThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This suite is air-conditioned and has a seating area with a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.
Guest Reviews
Location
Hotel du LAC Hanoi boasts an enviable location in the heart of Hanoi’s Old Quarter, making it an ideal base for exploring the city. Guests consistently praise the hotel’s prime position, which places it within easy walking distance of key attractions such as Hoan Kiem Lake, St. Joseph’s Cathedral and numerous shops, restaurants and cafes. The hotel's centrality allows for seamless access to Hanoi's buzzing streets, traditional markets and historic sites, providing a convenient and immersive experience of the local culture.
Moreover, despite its central location, the hotel manages to offer a peaceful retreat, shielded from the city’s hustle and bustle. This balance of accessibility and tranquility has made it a favored spot among travelers. The overwhelming sentiment is that the hotel’s location is not just convenient but perfect for sightseeing, dining and soaking up the vibrant atmosphere of Hanoi. Visitors mention that you can walk to almost all major points of interest, making it incredibly easy to navigate the city on foot.
The surroundings are described as lively yet comfortable, ensuring that guests can enjoy the city's authentic charm while having a comfortable and peaceful place to return to at the end of the day. Whether traveling for leisure or business, the hotel’s location caters to a wide range of needs, offering easy access to both tourist attractions and everyday conveniences.
Ultimately, it's hard to find a better spot within the historic district of Hanoi, making Hotel du LAC a top recommendation for those looking to stay in the very heart of this bustling city.
Breakfast
HOTEL du LAC Hanoi's breakfast offering is frequently praised for its quality, variety and deliciousness. Many guests describe it as fantastic, superb and one of the best they've encountered during their travels. The breakfast includes an extensive and varied buffet that caters to both Western and Asian preferences, featuring fresh and high-quality items such as pho, bánh mì and fresh juices. The options range from savory to sweet with the possibility of ordering custom-made dishes from the chef. Guest reviews highlight the breakfast spread as comprehensive and fulfilling, leaving nothing to be desired. It’s noted that even those who stayed for several days enjoyed the diverse choices. The breakfast ambiance is complemented by a warm and welcoming environment with efficient service that adds to the overall excellent experience at the hotel.
Dinner
The dinner experience at HOTEL du LAC Hanoi is generally met with high praise from guests. The hotel restaurant boasts a great variety of traditional and modern Vietnamese dishes alongside Western and Asian specialties, all of which appear to be expertly cooked and flavorful. Many guests found themselves dining there often with several choosing to eat at the hotel every night. The food is often described as delicious, fabulous and good value for money. Dishes are cooked to order, ensuring fresh and high-quality meals. The hotel's rooftop sky bar is also highlighted for its delightful meals and drinks.
While some reviewers noted that the dinner prices are higher compared to nearby eateries, many still felt the restaurant provided excellent and artistic presentations of food. The overall sentiment suggests that the restaurant is 'top-notch,' making it a solid dining choice for visitors, whether they are looking for an indulgent dinner or a casual dining experience with good recommendations for families or returning visitors.
Rooms
HOTEL du LAC Hanoi offers a varied experience in terms of room accommodations with an overall positive assessment from guests. Rooms are frequently noted for being exceptionally clean and beautifully decorated, giving a fresh and modern feel. Comfort is a standout with numerous mentions of super comfortable and quiet rooms, as well as excellent bedding. The hotel's attention to soundproofing ensures a restful stay away from Hanoi's bustling streets.
Despite several compliments about spacious and well-equipped rooms, a recurring observation is the small size of many rooms. Some guests also mentioned that many rooms do not have exterior windows, leading to a more enclosed feel. However, those that do offer views, such as the sunset terrace suites, are highly praised for their stunning city vistas.
Amenities such as mini-fridges, well-maintained bathrooms and modern facilities contribute to the positive feedback. The hotel's central location, close to restaurants and shops, adds value for those wanting convenience.
In summary, while the room sizes and window options may vary, HOTEL du LAC Hanoi generally provides clean, comfortable and well-appointed accommodations that cater to a restful and pleasant stay in the heart of the city.
Beds
Travelers to HOTEL du LAC Hanoi have consistently praised the establishment for its exceptional bedding. Guests highlighted the super comfy and very comfortable beds with many describing them as the most comfortable they've encountered during their travels. The mattresses and pillows received high marks for providing a great night's sleep with some reviews mentioning the beds being softer than those typically found elsewhere in Vietnam. The lush bedding, coupled with comfortable room settings, contributed to positive experiences, making guests feel relaxed and well-rested. Whether it's the king-size beds, the coziness of the mattresses or the abundance of extra pillows, the overall sentiment reflects a high level of comfort and satisfaction with the sleeping accommodations at this hotel.
Cleanliness
HOTEL du LAC Hanoi consistently receives positive feedback about its cleanliness with guests frequently commenting on the immaculate condition of the rooms and facilities. Reviews mention rooms and bathrooms as spotlessly clean and the entire property being well-maintained and tidy. Housekeeping is highly praised with rooms always smelling fresh and being kept in very good working order. The common areas are clean, as is the rooftop bar area, which offers a great view over Hanoi.
Guests appreciate the hotel's well-equipped, modern infrastructure and professionally maintained environment. The decor is described as beautiful and cheerful, adding to an inviting atmosphere. Amenities and facilities, including the spa, are noted as being in excellent condition and spotless. Staff is commended for their attentive service and the cleaning team's diligence.
Some minor concerns include occasional wear and tear in bathrooms and isolated instances of rooms not being as clean as expected. However, these issues appear rare against the backdrop of overwhelmingly positive remarks on cleanliness. Overall, HOTEL du LAC Hanoi boasts exceptional cleanliness and well-maintained accommodations, which enhance the comfort and satisfaction of its guests.
Staff
The staff at HOTEL du LAC Hanoi consistently receive high praise from guests for their exceptional professionalism, friendliness and helpfulness. From the reception to the doormen and from the travel desk to the housekeepers, each staff member is noted for their warm, welcoming attitude and attentive service. The team goes above and beyond in ensuring that every guest feels comfortable and cared for, often making stays memorable with their thoughtful gestures and assistance.
Guests frequently mention the exceptional service and hospitality that begins from the moment they book a room until they check out. The staff is described as incredibly attentive, responsive and proactive, always ready to assist with luggage, local recommendations and even specific personal requests. Fluent in English, the staff are effective communicators, ensuring seamless interactions.
Moreover, individual staff members like Chloe, Mary and Ken receive special mentions for their outstanding service, further highlighting the personalized care provided by the hotel. The team’s dedication to guest satisfaction is clear with many reviewers emphasizing their sincerity, kindness and the genuine warmth shown throughout their stay.
Overall, the staff at HOTEL du LAC Hanoi are considered the heart of the hotel's success with many guests expressing a desire to return, not only for the comforts of the hotel but also to experience the superb hospitality offered by this exceptional team.
Wi-Fi
Travelers to HOTEL du LAC Hanoi consistently commend the hotel's WiFi for its strong and reliable service. Guests highlight the "strong wifi signal everywhere" and note that the "internet is fast" and "works well." Many reviews emphasize the consistent and stable WiFi, which operates flawlessly and provides good coverage throughout the hotel. Several patrons were pleased with the "great working condition" of the internet during their stay, finding it particularly satisfactory for their needs. The free WiFi is mentioned positively with terms such as "adequate," "reliable," and "very strong and uninterrupted" frequently appearing in descriptions. Although there were occasional mentions of spotty connections or weak signals in certain rooms, the general sentiment reflects a reliable and strong WiFi service, making it suitable for both leisure and business travelers.
Spa
Nestled within the serene confines of the HOTEL du LAC Hanoi, the spa facilities promise a rejuvenating escape from the bustling city life. The spa boasts a calming and peaceful ambiance, providing a soothing retreat for guests. The highly professional and courteous staff, including the well-trained ladies who perform the treatments, have garnered much praise for their top-notch service. Visitors are particularly impressed by the variety of spa treatments available, which include massages, facials and a warm pillow experience, all carried out with exceptional skill.
Guests frequently highlight the spa's reasonable pricing and the attractive discounts offered to hotel occupants, making the experience both luxurious and affordable. The spa is conveniently located within the hotel, often on higher floors, offering a well-equipped and well-maintained environment. It's noted for its cleanliness and the wonderful range of options on its menu.
The massages are consistently described as excellent, relaxing and sometimes even heavenly with special mentions of professional massages that leave a lasting impression. Visitors recommend booking a spa service in advance to ensure a slot in this popular facility. Notably, the spa staff has been recognized for their kindness and remarkable attention to detail, even helping recover lost items like earrings.
Overall, the spa at HOTEL du LAC Hanoi is deemed delightful, fantastic and one of the best experiences by frequent visitors. Whether you're seeking a quick relaxation session or a full day of pampering, the spa services here are sure to exceed expectations and leave you feeling relaxed and rejuvenated.
Family
HOTEL du LAC Hanoi stands out as an exceptional choice for families looking for an enjoyable and comfortable stay. The hotel succeeds in creating a warm, welcoming environment that makes guests feel at ease, thanks to its exceptional service and helpful staff. A distinct family-friendly focus is evident throughout the establishment, which offers spacious family suites equipped with separate beds for children.
Family travelers repeatedly praise the hotel's accommodating nature, stating that their specific needs were actively catered to by the attentive team. Personalized touches, like organizing surprise cakes, contribute to making stays memorable. The staff's readiness to assist, even in emergencies such as providing necessary medicine, further reinforces the hotel's commitment to family care.
The atmosphere at HOTEL du LAC Hanoi is often described as a family home away from home, complete with a friendly, family-oriented environment. Guests note the excellent value for families and highly recommend the hotel for family visits. The rooftop view adds a lovely touch, enhancing the overall appeal. Given its family-friendly amenities and positive guest experiences, this hotel stands as a great choice for travelers with families.
4 Star
Hotel du Lac Hanoi offers a compelling blend of comfort, value and quality, standing out as a notable four-star destination in Hanoi. Guests frequently highlight the hotel's excellent value for money and its true four-star atmosphere. The service quality is described as outstanding with attentive and patient staff who are often compared favorably to five-star standards. The hotel management's openness to feedback and emphasis on maintaining a high standard of service is repeatedly praised.
The hotel's facilities, though not brand new, are nonetheless high standard and meticulously maintained. Guests appreciate the stylish and unique design, which blends Asian and French flair and features charming and thoughtfully decorated interiors. The ambiance and cleanliness contribute to a luxurious yet homely environment.
For business travelers, Hotel du Lac is particularly suitable, offering an experience that meets and often exceeds typical four-star standards. The location is also commended for its convenience.
While breakfast offerings did not always meet the expectations typical of a four-star hotel, it was still considered a step above similar quality hotels in Vietnam. Overall, guests had a great experience, considering Hotel du Lac as one of the best in its category, often surpassing expectations and frequently being described as better than many other four-star hotels in Vietnam.
Business
HOTEL du LAC Hanoi is widely recognized as an ideal destination for business travelers, providing excellent value for money. The spacious rooms are well-equipped to meet the demands of professionals on the move. The hotel offers a comprehensive range of business amenities, including a business center, meeting rooms and ample charging stations, making it a convenient choice for business meetings and work-related tasks.
The professionalism and attentiveness of the staff stand out, ensuring efficient and attentive service that caters to all guest needs. Guests appreciate the high-speed Wi-Fi and quiet atmosphere, which are perfect for conducting business meetings and getting work done without interruptions.
The hotel's location and facilities are highly regarded as being very convenient for business stays with numerous guests planning to return for their next business trips to Hanoi. Whether for short or extended visits, HOTEL du LAC Hanoi consistently delivers top-notch service and business hospitality, making it a top spot for business travelers.
Accessible
Hotel du LAC Hanoi is highly praised for its accessibility features, making it a great option for guests with disabilities. The hotel is well-situated in a convenient and easily accessible location, close to shops, restaurants and major attractions, including a short walk to the central lake. The surroundings are flat, providing ease of navigation, especially for wheelchair users and the elderly. The hotel itself is designed to be easy to navigate with accessible facilities and an elevator that accommodates guests' needs, despite occasionally being slow. The high level of accessibility extends to public transport and easy access to the airport. Guests appreciate the helpful and accessible staff who ensure a comfortable stay. In summary, Hotel du LAC offers a central, convenient and highly accessible environment perfect for all travelers.
Honeymoon
HOTEL du LAC Hanoi offers an impeccable experience for honeymooners, making it a top choice for lovebirds. The hotel is described as lovely and very comfortable, providing an environment perfect for relaxing after a day of exploring Hanoi. Guests are particularly impressed with the thoughtful gestures from the staff, who go above and beyond to make the stay special. Upgrades and complimentary cakes provided as gifts are frequent highlights, adding a personal touch to the celebratory occasion.
Guest reviews consistently mention that HOTEL du LAC Hanoi is a fantastic, unforgettable and beautiful spot for honeymooners. The staff's commitment to decorating rooms with flowers and offering heartfelt recommendations for food and drink options in the city contributes to a memorable experience. The hotel also offers special honeymoon packages, which have been praised for enhancing the overall experience.
Overall, HOTEL du LAC Hanoi is highly recommended for couples looking to celebrate their honeymoon with numerous reviews emphasizing its exceptional service, romantic atmosphere and the dedicated efforts of the hotel team to make each honeymoon stay truly unforgettable.
Romantic
Situated in the heart of Hanoi, HOTEL du LAC Hanoi is an ideal destination for couples seeking a romantic escape. Guests continually praise the hotel's exceptional hospitality, attentive staff and overall fantastic service. The romantic ambiance and setting of the hotel are consistently highlighted, making it a perfect spot for a memorable and special getaway.
The romantic environment is further enhanced by the hotel's cozy and comfortable rooms, which provide a serene retreat from the bustling city. A standout feature is the rooftop bar, praised for its romantic view and perfect setting to enjoy sunsets. Couples have loved spending lovely evenings together there, describing it as an amazing spot to relax and take in the cityscape.
Additionally, the hotel offers a delicious breakfast, adding to the overall delightful experience. Numerous reviews mention the hotel's suitability for couples with the phrase "perfect for couples" frequently appearing. The staff's dedication to going above and beyond ensures that every stay is memorable and special, making it a fantastic choice for those looking to propose or celebrate a significant milestone. For those in search of a romantic getaway in Hanoi, HOTEL du LAC is highly recommended.
No, HOTEL du LAC Hanoi doesn't have any pool.
Yes, a spa is available at HOTEL du LAC Hanoi.
No, HOTEL du LAC Hanoi doesn't allow dogs.
No, parking facilities aren't available at HOTEL du LAC Hanoi.