Hanoi 20 Hotel & Apartment
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Summary of reviewsHanoi 20 Hotel & Apartment is highly recommended for travelers seeking comfort and convenience in Hanoi. Its prime location offers easy access to cultural landmarks like Uncle Ho's Mausoleum, Ba Dinh Square, Westlake, and Hoan Kiem Lake, making it an ideal base for exploring the city. Set away from the bustling old quarter, the hotel is surrounded by dining options and entertainment spots, providing a peaceful yet lively atmosphere that blends Vietnam's touristic charm with authentic local flavor.
Guests are consistently impressed by the breakfast experience, which features a diverse and delightful spread of European and Asian dishes, including the popular Vietnamese pho. The extensive buffet offers high value for money and accommodates various dietary preferences, making breakfast a memorable highlight of the stay.
The hotel's rooms are exceptionally clean and spacious, providing modern amenities and comfortable beds that ensure a restful experience. Soundproofing adds to the comfort, allowing guests to unwind in quiet rooms. Daily cleaning, fresh towels, and well-equipped bathrooms further enhance the overall satisfaction.
Cleanliness is a standout attribute of the hotel, with guests appreciating the tidy and spacious rooms. The staff are recognized for their friendly and enthusiastic service, contributing significantly to a positive guest experience. Their professionalism and dedication to quality service are evident in the warm reception and helpful recommendations for exploring Hanoi.
Wi-Fi connectivity in the hotel is noted for its reliability and speed, catering well to remote workers and maintaining a positive impression overall. Although there are occasional mentions of performance variability, most guests find the service good and smooth.
The beds receive particular praise for their comfort, with guests enjoying restful sleep on cozy and super large mattresses. Frequent sheet changes ensure a fresh environment, enhancing the overall comfort of the accommodations.
Hanoi 20 Hotel & Apartment offers a blend of convenient location, excellent service, and cozy accommodations, making it a favored choice for travelers visiting Hanoi.
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Guests are consistently impressed by the breakfast experience, which features a diverse and delightful spread of European and Asian dishes, including the popular Vietnamese pho. The extensive buffet offers high value for money and accommodates various dietary preferences, making breakfast a memorable highlight of the stay.
The hotel's rooms are exceptionally clean and spacious, providing modern amenities and comfortable beds that ensure a restful experience. Soundproofing adds to the comfort, allowing guests to unwind in quiet rooms. Daily cleaning, fresh towels, and well-equipped bathrooms further enhance the overall satisfaction.
Cleanliness is a standout attribute of the hotel, with guests appreciating the tidy and spacious rooms. The staff are recognized for their friendly and enthusiastic service, contributing significantly to a positive guest experience. Their professionalism and dedication to quality service are evident in the warm reception and helpful recommendations for exploring Hanoi.
Wi-Fi connectivity in the hotel is noted for its reliability and speed, catering well to remote workers and maintaining a positive impression overall. Although there are occasional mentions of performance variability, most guests find the service good and smooth.
The beds receive particular praise for their comfort, with guests enjoying restful sleep on cozy and super large mattresses. Frequent sheet changes ensure a fresh environment, enhancing the overall comfort of the accommodations.
Hanoi 20 Hotel & Apartment offers a blend of convenient location, excellent service, and cozy accommodations, making it a favored choice for travelers visiting Hanoi.
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3-Star Hotel
Guest Reviews
Hanoi 20 Hotel & Apartment is praised for its strategic and convenient location in Hanoi, making it an ideal base for tourists eager to explore the city. Situated close to Uncle Ho's Mausoleum and within walking distance of major attractions like Ba Dinh Square, Westlake, and Hoan Kiem Lake, it offers excellent access to key sites of interest. Although it might not be in the heart of downtown Hanoi, its position in a charming neighborhood surrounded by an array of dining options and entertainment spots adds to its allure. Guests appreciate the hotel's peaceful setting away from the bustling old quarter yet find it easy to reach popular areas by foot or via affordable transport services like Grab. The local area features banks, grocery stores, and vibrant street food scenes, particularly around a small lake that becomes a lively hub in the evenings. Overall, the location offers a blend of Vietnam's touristic charm and authentic local flavor, making it a highly recommended choice for travelers seeking comfort and proximity to Hanoi's cultural landmarks without the noise of the busier districts.
Nestled in the bustling city of Hanoi, the Hanoi 20 Hotel & Apartment offers a breakfast experience that consistently delights its guests. The breakfast spread is often described as delicious, varied, and diverse, catering to a range of taste preferences. With an impressive array of both European and Asian options, including the highly recommended traditional Vietnamese pho, the hotel ensures that there is something for everyone.
Guests frequently praise the extensive and hearty buffet, highlighting its abundant and tasty offerings that encompass fresh and exquisite dishes. The breakfast is considered of high value for money, with options that don't repeat daily, allowing guests to enjoy something different each morning. The service is noted for being excellent, with staff providing a warm welcome and attentive service, accommodating both regular and vegetarian diners.
While most guests are satisfied, a few have noted the limited selection, advising that certain staples like fried eggs may come with an extra charge. There are suggestions for expanding the range with fresh bread, more sweets, and perhaps more varied options. Despite minor critiques, the breakfast experience at the Hanoi 20 Hotel & Apartment remains a highlight for many, earning it a reputation as possibly the best breakfast in Hanoi for its quality and variety.
Hanoi 20 Hotel & Apartment offers an impressive experience when it comes to room accommodations. Most notably, rooms are consistently praised for their cleanliness and spaciousness. Guests often remark on the generous size and comfort of the beds, contributing to a restful stay. The rooms are well-equipped with modern amenities, and many feature large bathrooms, which enhance the overall experience. Despite a few mentions of needed renovations or additional charging points, the rooms typically meet expectations with their contemporary, simplistic design that maintains a sense of modernity.
Comfort is emphasized through soundproofing, ensuring guests can enjoy the city while retreating to their quiet rooms for relaxation. The staff provide daily room cleaning, which includes fresh towels, maintaining the rooms impeccably. For a reasonable price, guests find their rooms to be well worth the value, coupled with the convenience of being in a great location close to attractions like the mausoleum and Lotte tower. Hanoi 20's rooms also offer good appliances and spacious bathrooms, contributing to the overall high comfort levels appreciated by visitors.
The beds at Hanoi 20 Hotel & Apartment receive consistent praise for their comfort, making them a standout feature of guest stays. Guests frequently highlight their experiences with super large, cozy, and comfortable beds that provide a welcoming retreat after a day of exploring. While some note the beds as a bit firm, the overall consensus is that the mattresses offer a pleasantly restful sleep experience. The rooms are described as large and beautiful, complementing the inviting comfort of the bedding. The frequent changing of sheets is another point of satisfaction, ensuring a fresh and clean environment for guests.
Hanoi 20 Hotel & Apartment receives a range of reviews largely highlighting its commendable cleanliness and attentive service. Many guests appreciate the hotel's overall cleanliness, noting the rooms as particularly tidy and spacious, contributing to a comfortable stay. The staff garners praise for their friendly demeanor and enthusiasm, enhancing the guest experience significantly. With a prime location and quality service, the hotel often exceeds expectations at its price point. While most feedback is positive, a few guests mention occasional oversights, such as infrequent towel replacements and some odor issues. Despite these minor concerns, the hotel's cleanliness and service quality continue to leave a positive impression on visitors.
At Hanoi 20 Hotel & Apartment, the exceptional staff stands out as a highlight of the guest experience. Travelers consistently praise the friendly and helpful nature of the employees, noting their professionalism and attentiveness. Guests describe the staff as not only enthusiastic and supportive but also discreet and accommodating, ensuring a seamless and stress-free stay. The receptionists are particularly noted for their warm and easy check-in process, setting a welcoming tone for the rest of the visit.
The team goes above and beyond by offering insightful recommendations for local attractions and dining options, enhancing the overall journey through Hanoi. Their willingness to provide assistance, whether it involves answering queries or addressing feedback, demonstrates a high level of commitment to customer satisfaction. Moreover, guests appreciate the cheerful demeanor of the staff, who are eager to assist with a smile, creating a positive and memorable atmosphere throughout their stay.
Overall, the staff at Hanoi 20 Hotel & Apartment are characterized by their genuine friendliness, professionalism, and dedication to quality service, making them a vital component of the hotel's appeal to travelers seeking both comfort and hospitality.
Hanoi 20 Hotel & Apartment offers a Wi-Fi experience that caters well to guests, particularly those who value connectivity during their stay. The Wi-Fi in the rooms is praised for being quick and reliable, which is especially appreciated by remote workers who have conducted calls without any hitches. Guests often highlight the strong and excellent Wi-Fi service, contributing to an overall favorable impression. However, there are occasional mentions of the Wi-Fi being slow or unreliable, suggesting some variability in performance. Nevertheless, the general consensus is positive, with the Wi-Fi being deemed good and fairly smooth for most visitors.
Location Show Map
Location
Breakfast
Guests frequently praise the extensive and hearty buffet, highlighting its abundant and tasty offerings that encompass fresh and exquisite dishes. The breakfast is considered of high value for money, with options that don't repeat daily, allowing guests to enjoy something different each morning. The service is noted for being excellent, with staff providing a warm welcome and attentive service, accommodating both regular and vegetarian diners.
While most guests are satisfied, a few have noted the limited selection, advising that certain staples like fried eggs may come with an extra charge. There are suggestions for expanding the range with fresh bread, more sweets, and perhaps more varied options. Despite minor critiques, the breakfast experience at the Hanoi 20 Hotel & Apartment remains a highlight for many, earning it a reputation as possibly the best breakfast in Hanoi for its quality and variety.
Rooms
Comfort is emphasized through soundproofing, ensuring guests can enjoy the city while retreating to their quiet rooms for relaxation. The staff provide daily room cleaning, which includes fresh towels, maintaining the rooms impeccably. For a reasonable price, guests find their rooms to be well worth the value, coupled with the convenience of being in a great location close to attractions like the mausoleum and Lotte tower. Hanoi 20's rooms also offer good appliances and spacious bathrooms, contributing to the overall high comfort levels appreciated by visitors.
Beds
Cleanliness
Staff
The team goes above and beyond by offering insightful recommendations for local attractions and dining options, enhancing the overall journey through Hanoi. Their willingness to provide assistance, whether it involves answering queries or addressing feedback, demonstrates a high level of commitment to customer satisfaction. Moreover, guests appreciate the cheerful demeanor of the staff, who are eager to assist with a smile, creating a positive and memorable atmosphere throughout their stay.
Overall, the staff at Hanoi 20 Hotel & Apartment are characterized by their genuine friendliness, professionalism, and dedication to quality service, making them a vital component of the hotel's appeal to travelers seeking both comfort and hospitality.
Wi-Fi
No, Hanoi 20 Hotel & Apartment doesn't have any pool.
No, a spa isn't available at Hanoi 20 Hotel & Apartment.
No, Hanoi 20 Hotel & Apartment doesn't allow dogs.
No, parking facilities aren't available at Hanoi 20 Hotel & Apartment.
No, Hanoi 20 Hotel & Apartment doesn't have a gym.
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