Hanoi Ben's Apartment and Hotel
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Summary of reviewsHanoi Ben's Apartment and Hotel garners positive reviews for its strategic location in a charming neighborhood that offers both tranquility and easy access to central Hanoi. Situated in a peaceful alley, the hotel is a short distance from the bustling Old Quarter, providing guests with an ideal base to explore Hanoi's attractions. With nearby local eateries and markets, visitors can immerse themselves in Vietnamese culture, while convenient access to taxis and a cheap airport shuttle service enhances transportation options.
The accommodations are well-received for their cleanliness and modern comfort, featuring spacious rooms equipped with essential amenities like kitchen areas, air conditioning, and smart TVs. Guests appreciate the quality of furnishings, catering well to families with ample room options and facilities needed for extended stays. Although some rooms might lack natural light, they are generally described as beautiful and newly refurbished.
In terms of cleanliness, Hanoi Ben's Apartment and Hotel sets a high standard, impressing guests with immaculate rooms and frequent cleaning services. The combination of modern facilities and attentive staff contributes to a comfortable and welcoming environment that stands out compared to other properties in Vietnam.
The staff is highly praised for their exceptional service and attentiveness with team members like Tony and Vu Hai Dang recognized for their proactive and polite assistance. The warm and enthusiastic atmosphere provided by the staff ensures guests feel valued and well-cared-for, enhancing the overall experience at the hotel.
Mixed feedback has been given regarding bed comfort, with many guests applauding the large and comfortable beds that aid restful sleep, while a few others find the mattresses less than ideal. Nonetheless, the good air conditioning and attentive service compensate for any discrepancies in bed quality.
Overall, Hanoi Ben's Apartment and Hotel delivers a commendable three-star experience, focusing on cleanliness, friendly service, and good value for money. The quieter location away from the city center is balanced with easy access to the old town, making it a practical choice for a comfortable stay in Hanoi.
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The accommodations are well-received for their cleanliness and modern comfort, featuring spacious rooms equipped with essential amenities like kitchen areas, air conditioning, and smart TVs. Guests appreciate the quality of furnishings, catering well to families with ample room options and facilities needed for extended stays. Although some rooms might lack natural light, they are generally described as beautiful and newly refurbished.
In terms of cleanliness, Hanoi Ben's Apartment and Hotel sets a high standard, impressing guests with immaculate rooms and frequent cleaning services. The combination of modern facilities and attentive staff contributes to a comfortable and welcoming environment that stands out compared to other properties in Vietnam.
The staff is highly praised for their exceptional service and attentiveness with team members like Tony and Vu Hai Dang recognized for their proactive and polite assistance. The warm and enthusiastic atmosphere provided by the staff ensures guests feel valued and well-cared-for, enhancing the overall experience at the hotel.
Mixed feedback has been given regarding bed comfort, with many guests applauding the large and comfortable beds that aid restful sleep, while a few others find the mattresses less than ideal. Nonetheless, the good air conditioning and attentive service compensate for any discrepancies in bed quality.
Overall, Hanoi Ben's Apartment and Hotel delivers a commendable three-star experience, focusing on cleanliness, friendly service, and good value for money. The quieter location away from the city center is balanced with easy access to the old town, making it a practical choice for a comfortable stay in Hanoi.
Hotel with Spa
Family Friendly Hotel
Small Hotel
3-Star Hotel
Guest Reviews
Located in a charming neighborhood, Hanoi Ben's Apartment and Hotel offers guests a peaceful yet convenient stay in the bustling city of Hanoi. Nestled in a small alley, the hotel provides a tranquil atmosphere away from the noise of the Old Quarter. Despite being slightly removed, it is just a short drive or a 20-minute walk to the heart of the city, making it an ideal base for exploring all that Hanoi has to offer. The area is rich with local eateries and markets, allowing guests to easily immerse themselves in Vietnamese culture and cuisine.
Transportation is hassle-free with convenient access to taxis and ride-sharing services like Grab, and the hotel offers a cheap airport shuttle service for added convenience. The location feels safe and clean, perfect for solo female travelers and visitors seeking a quieter retreat. Nearby attractions and amenities are within walking distance, making it easy to travel around and discover the city's charms.
Overall, the strategic location of Hanoi Ben's Apartment and Hotel strikes a balance between accessibility to central Hanoi and the tranquility of being situated slightly away from the main tourist zones, offering the best of both worlds for visitors looking to explore in comfort.
Hanoi Ben's Apartment and Hotel impresses guests with its emphasis on cleanliness and modern comfort. Many reviews highlight the spaciousness and well-equipped nature of their accommodations, featuring convenient kitchen areas and essential amenities such as air conditioning and smart TVs. Guests appreciate the quality of the furnishings, which contribute to the cozy and modern ambiance of the rooms. The apartments cater well to families with larger room options and necessary facilities like refrigerators and microwaves for those wishing to cook. Despite occasional comments about some rooms being small or lacking in natural light, the overall feedback is positive, with rooms often described as beautiful and newly refurbished. The strategic location of the apartments adds to the convenience, making it a suitable choice for extended stays while enjoying a beautiful view and all required comforts for a pleasant visit to Hanoi.
Hanoi Ben's Apartment and Hotel offers guests a mixed experience when it comes to the comfort of their beds. Many visitors praise the comfortable beds, noting that they are large and come with soft pillows, contributing to a good night's sleep. Some have even declared these beds among the most comfortable they've experienced in a long time. The spacious and well-equipped apartments, combined with the quiet, nicely furnished rooms, enhance the overall comfort of the stay.
However, opinions on bed quality vary, with certain guests finding the mattresses to be less than ideal, describing issues with uncomfortable springs or stiffness. Some suggest that the mattresses could benefit from an update or replacement. Despite these mixed reviews, the presence of good air conditioning and the attentive service from the host, Tony, are frequently appreciated, offering a sense of hospitality that complements the overall stay.
Hanoi Ben's Apartment and Hotel has earned high praise for its impeccable cleanliness, setting a standard that impresses even well-traveled visitors. Guests frequently highlight the hotel's super clean and modern rooms, noting the new furniture and well-equipped amenities that contribute to its appeal. It's a place characterized by tranquility and comfort, offering immaculate rooms that are both spacious and cozy. The consistent cleanliness of the apartments and frequent cleaning service stand out in multiple reviews, making this property a top choice for travelers looking for a clean and pleasant stay in Vietnam. The combination of modern facilities and attentive staff ensures that guests feel comfortable and well-cared-for, enhancing the overall experience. Despite a few isolated comments, the general consensus emphasizes the clean environment as one of the hotel's defining attributes, often compared favorably against other places in Vietnam. Whether you seek peace, convenience, or simply a comfortable place to rest, Hanoi Ben’s Apartment and Hotel provides a welcoming option that delivers on cleanliness and hospitality.
The staff at Hanoi Ben's Apartment and Hotel consistently receive high praise from guests for their exceptional service and attentiveness. Tony, one of the communicative team members, is particularly noted for his proactive approach in assisting guests even before their arrival. Vu Hai Dang, often identified as the person in charge, provides attentive and clear communication, ensuring all queries are addressed with humility and politeness.
Guests frequently highlight the availability and friendliness of the staff, who are described as going above and beyond to accommodate requests. Whether it’s assisting with early check-ins or arranging transportation, staff members maintain an admirable level of enthusiasm and dedication. Han is specifically appreciated for her supportive and proactive nature, ensuring a seamless experience for guests at every turn.
Visitors appreciate the warm and welcoming atmosphere created by the team, who are enthusiastic and available around the clock. The quick and efficient service, such as laundry, adds to the convenience of staying at the hotel. Guests feel reassured by the prompt and informative responses from the staff, who help with everything from travel arrangements to local tips. Overall, Hanoi Ben's staff demonstrate great hospitality, making guests feel valued and well-cared-for throughout their stay.
Hanoi Ben's Apartment and Hotel offers a commendable three-star experience, with a particular emphasis on cleanliness and friendliness. Guests appreciate its apartment-style accommodations, which combine comfort with excellent self-catering facilities. The hotel provides good value for money, making it a practical choice for travelers. While it is situated a bit further from the city center, the location is valued for its quieter environment, and it's conveniently accessible to the old town by foot. The management is consistently praised for their friendliness and enthusiasm, ensuring very good communication and service throughout the stay.
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Location
Transportation is hassle-free with convenient access to taxis and ride-sharing services like Grab, and the hotel offers a cheap airport shuttle service for added convenience. The location feels safe and clean, perfect for solo female travelers and visitors seeking a quieter retreat. Nearby attractions and amenities are within walking distance, making it easy to travel around and discover the city's charms.
Overall, the strategic location of Hanoi Ben's Apartment and Hotel strikes a balance between accessibility to central Hanoi and the tranquility of being situated slightly away from the main tourist zones, offering the best of both worlds for visitors looking to explore in comfort.
Rooms
Beds
However, opinions on bed quality vary, with certain guests finding the mattresses to be less than ideal, describing issues with uncomfortable springs or stiffness. Some suggest that the mattresses could benefit from an update or replacement. Despite these mixed reviews, the presence of good air conditioning and the attentive service from the host, Tony, are frequently appreciated, offering a sense of hospitality that complements the overall stay.
Cleanliness
Staff
Guests frequently highlight the availability and friendliness of the staff, who are described as going above and beyond to accommodate requests. Whether it’s assisting with early check-ins or arranging transportation, staff members maintain an admirable level of enthusiasm and dedication. Han is specifically appreciated for her supportive and proactive nature, ensuring a seamless experience for guests at every turn.
Visitors appreciate the warm and welcoming atmosphere created by the team, who are enthusiastic and available around the clock. The quick and efficient service, such as laundry, adds to the convenience of staying at the hotel. Guests feel reassured by the prompt and informative responses from the staff, who help with everything from travel arrangements to local tips. Overall, Hanoi Ben's staff demonstrate great hospitality, making guests feel valued and well-cared-for throughout their stay.
3 Star
No, Hanoi Ben's Apartment and Hotel doesn't have any pool.
Yes, a spa is available at Hanoi Ben's Apartment and Hotel.
No, Hanoi Ben's Apartment and Hotel doesn't allow dogs.
No, parking facilities aren't available at Hanoi Ben's Apartment and Hotel.
No, Hanoi Ben's Apartment and Hotel doesn't have a gym.
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