Hanoi Center Silk Charming Hotel & Travel
Hanoi
21.03543600,
105.85331500
,
40 Phố Mã Mây, Phố Cổ, Hàng Buồm, Hoàn Kiếm, Hà Nội, Việt Nam 40 Phố Mã Mây, Phố Cổ, Hàng Buồm, Hoàn Kiếm, Hà Nội, Việt Nam
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Summary of reviewsHanoi Center Silk Charming Hotel & Travel is celebrated for its prime location in the heart of Hanoi's Old Quarter, ideal for exploring the city’s vibrant nightlife, historical sites and cultural attractions, all within walking distance. Guests appreciate the hotel's convenient proximity to key landmarks like Hoan Kiem Lake and the water puppet theater, as well as transportation hubs.
The hotel’s breakfast offerings receive mixed feedback with some guests noting the lack of a full breakfast service but highlighting a good alternative café next door. The hotel thoughtfully provides snacks and tea upon arrival and departure, which adds a nice touch to hospitality.
Rooms at the hotel are generally praised for their cleanliness, modern decor and comfortable furnishings. Guests often find the rooms spacious with nice city views from higher floors, although some have reported issues with room size, noise and occasional cleanliness problems. Nevertheless, the accommodating and friendly staff often upgrade guests to better rooms, enhancing their stay.
Cleanliness is a consistent strong point with many guests describing the hotel as exceptionally clean and well-maintained. Daily housekeeping ensures rooms stay spotless, contributing to an overall positive experience.
The staff are frequently commended for their exceptional service, friendliness and helpfulness with particular praise for team members like Marco, Lisa and Vinh. Their warm hospitality, effective communication in English and excellent recommendations significantly enhance guest satisfaction.
While the hotel's wifi is generally praised for being reliable and fast, a few guests have noted occasional issues with connectivity. Families report good experiences, especially with the staff's attentiveness to their needs and assistance with activities suitable for all ages.
Comfortable beds stand out as a highlight with many guests lauding them as very clean and ultra-comfortable, contributing to restful nights. There are occasional mentions of beds being too hard or lacking space when extra beds are added, but overall, the bedding quality is highly appreciated.
As a three-star hotel, Hanoi Center Silk Charming Hotel & Travel offers excellent value for money with attentive customer care and exceptionally clean facilities. While not luxurious, it meets expectations well within its category, making it a cost-effective option for travelers without compromising on cleanliness and service. Overall, the hotel provides a pleasant and comfortable stay, bolstered by its strategic location and dedicated staff.
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The hotel’s breakfast offerings receive mixed feedback with some guests noting the lack of a full breakfast service but highlighting a good alternative café next door. The hotel thoughtfully provides snacks and tea upon arrival and departure, which adds a nice touch to hospitality.
Rooms at the hotel are generally praised for their cleanliness, modern decor and comfortable furnishings. Guests often find the rooms spacious with nice city views from higher floors, although some have reported issues with room size, noise and occasional cleanliness problems. Nevertheless, the accommodating and friendly staff often upgrade guests to better rooms, enhancing their stay.
Cleanliness is a consistent strong point with many guests describing the hotel as exceptionally clean and well-maintained. Daily housekeeping ensures rooms stay spotless, contributing to an overall positive experience.
The staff are frequently commended for their exceptional service, friendliness and helpfulness with particular praise for team members like Marco, Lisa and Vinh. Their warm hospitality, effective communication in English and excellent recommendations significantly enhance guest satisfaction.
While the hotel's wifi is generally praised for being reliable and fast, a few guests have noted occasional issues with connectivity. Families report good experiences, especially with the staff's attentiveness to their needs and assistance with activities suitable for all ages.
Comfortable beds stand out as a highlight with many guests lauding them as very clean and ultra-comfortable, contributing to restful nights. There are occasional mentions of beds being too hard or lacking space when extra beds are added, but overall, the bedding quality is highly appreciated.
As a three-star hotel, Hanoi Center Silk Charming Hotel & Travel offers excellent value for money with attentive customer care and exceptionally clean facilities. While not luxurious, it meets expectations well within its category, making it a cost-effective option for travelers without compromising on cleanliness and service. Overall, the hotel provides a pleasant and comfortable stay, bolstered by its strategic location and dedicated staff.
Family Friendly Hotel
This hotel is in a great location and offers excellent value for money. The staff are excellent and helpful, making it suitable for a short stay in Hanoi.
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Small Hotel
Hotel with Tennis Courts
3-Star Hotel
Guest Reviews
Hanoi Center Silk Charming Hotel & Travel boasts an exceptional location right in the heart of the bustling Old Quarter. This area is ideal for those who wish to immerse themselves in the vibrant nightlife of Hanoi with easy access to various restaurants, bars and entertainment venues. Many reviews highlight the property's location as perfect for exploring the ancient town, being conveniently situated within walking distance to key attractions such as Hoan Kiem Lake and the water puppet theater.
Surrounded by a lively atmosphere, the hotel provides a central and easily accessible spot for tourists. Guests appreciate being right amidst the city's action, making it easy to visit monuments, markets and famous cultural spots. The proximity to transportation hubs, including a three-minute walk from the arrival point of buses from Cat Ba, adds to the convenience.
Moreover, the hotel is praised for its central location that facilitates walking tours of the Old Quarter and the French Quarter. The vicinity is known for its night markets, eateries and the iconic beer street, making it a great base for experiencing Hanoi's dynamic social scene.
In summary, the location of Hanoi Center Silk Charming Hotel & Travel is lauded by guests for its strategic placement in the lively Old Quarter, offering an excellent base for exploring Hanoi's historical sites and enjoying its vibrant nightlife, all within a walkable distance.
Hanoi Center Silk Charming Hotel & Travel receives mixed feedback regarding its breakfast offerings. While some guests appreciate the small morning snacks like bananas, cookies and tea, there is a notable absence of a full breakfast service at the hotel itself. Those who prioritize having breakfast early might find this less convenient. However, it's worth noting that a good and reasonably priced breakfast cafe is situated next door, providing a viable alternative for morning meals. Additionally, the hotel welcomes guests with tea and snacks upon arrival and departure, adding a thoughtful touch to their hospitality.
The 'Hanoi Center Silk Charming Hotel & Travel' offers a mixed experience when it comes to its rooms. On the positive side, many reviews highlight the cleanliness of the rooms, which are described as very clean, modern and stylishly furnished. Guests frequently mention that the rooms are spacious and comfortable with nice views of the city from higher floors. The furniture and fixtures are well-kept and some rooms come with large, comfy beds and spacious bathrooms, which visitors appreciate.
Several guests noted being upgraded to larger or more well-appointed rooms, which they found to be a pleasant surprise. The hotel’s staff was praised for being accommodating and friendly, often going above and beyond to ensure a comfortable stay. Nice touches like clean beds, modern decor and fully equipped rooms were frequently mentioned, enhancing the overall experience.
However, there are some downsides. Some rooms are reported to be tiny, dark and even musty with no windows or balcony, leading to a stuffy feeling. Additionally, a few guests complained about the rooms not matching the pictures or booking descriptions in terms of size and amenities. Noise from the street and other parts of the hotel intruded on some guests' comfort, despite the claim of soundproof rooms. Inconsistent cleanliness, such as unclean bathrooms and previous guest messes, was a concern for a minority of visitors.
Overall, while the hotel scores high for cleanliness, modern decor and accommodating staff, there are inconsistencies that potential guests should be aware of, particularly regarding room size and noise levels.
Hanoi Center Silk Charming Hotel & Travel receives high praise for their exceptional bedding quality. Guests frequently highlight the comfort with many describing the beds as very comfortable, super comfortable and even ultra comfortable. The cleanliness of the beds is consistently noted, often described as very clean or nice clean beds. The spaciousness of the beds also garners positive mentions with several guests appreciating the larger sizes, including king beds that contribute to a good night's sleep. The room sizes were generally well-received with ample space for luggage and sufficient room even when additional beds were added.
In specific instances, guests did mention that the beds vibrated with external music and a few found the beds a bit too hard for their liking. However, the overall sentiment revolved around the comfort and quality of the beds with many guests stating they had an amazing sleep and highlighting the excellent quality of mattresses, pillows and bedding. Families, including those with children, reported sleeping well through the night, attributing their rest to the cozy and spacious bedding arrangements.
While there were occasional critiques on space efficiency when extra beds were added, the general consensus points to the beds being a significant factor in the overall pleasant hotel experience. The thoughtful upgrades in bedding, coupled with the cleanliness and comfort, contribute greatly to guests having a restful and enjoyable stay at the Hanoi Center Silk Charming Hotel & Travel.
The Hanoi Center Silk Charming Hotel & Travel is consistently praised for its exceptional cleanliness. Numerous reviews highlight the very clean and comfortable rooms with many guests remarking that the hotel is the cleanest accommodation they have encountered during their travels. The hotel's facilities are described as lovely and well-maintained, contributing to a pleasant stay.
Daily housekeeping ensures that rooms remain spotless with clean bathrooms and modern, stylish decor. Visitors appreciate the spacious and tidy rooms, noting that the cleanliness is consistently upheld throughout their stay. The hotel's environment is perceived as neat and well-kept, enhancing the overall guest experience.
Some reviews mention isolated incidents of less-than-ideal cleanliness upon arrival, such as an uncleaned room from previous guests or minor bathroom issues. However, these instances appear to be exceptions rather than the norm.
Overall, the Hanoi Center Silk Charming Hotel & Travel lives up to its reputation for clean and modern accommodations with many guests thoroughly satisfied with the pristine condition of their rooms.
The reviews consistently highlight the exceptional service provided by the staff at Hanoi Center Silk Charming Hotel & Travel. Guests frequently laud the staff for their friendliness, helpfulness and attentiveness. Marco, in particular, receives numerous commendations for his supportive and accommodating nature, often going above and beyond to meet guest needs. Additionally, Lisa, Vinh and other team members are noted for their warm hospitality and excellent recommendations, enhancing the overall guest experience. The reception staff's ability to communicate effectively in English is also praised, making it easy for guests to seek assistance and plan their tours. Overall, the staff's welcoming demeanor and dedication significantly contribute to the positive experiences of guests, making their stays comfortable and enjoyable.
The Hanoi Center Silk Charming Hotel & Travel offers amenities such as TVs equipped with HBO and Netflix, providing solid entertainment options for guests. While the internet service received mixed feedback, several reviews highlighted that the wifi was reliable and fast, though some noted instances of disconnection and instability. Overall, the internet connection is generally suitable for standard usage, despite a few guests finding the wifi strength lacking at times.
At the Hanoi Center Silk Charming Hotel & Travel, families will find commendable planning for trips, including popular destinations like Ha Long Bay. The hotel shows attentiveness to family needs, exemplified by helping with activities suitable for both elderly parents and young children. The service provided earns high praise with specific instances of staff going the extra mile, such as contacting guests about forgotten items. Families with children, ranging from toddlers to older kids, have reported restful nights. However, there are suggestions against staying with very young children. Overall, the hotel comes recommended for visitors aiming to explore the city center.
Hanoi Center Silk Charming Hotel & Travel offers a solid three-star experience for travelers seeking great value for their money. This hotel stands out for its attentive customer care and exceptionally clean facilities. While it is not a luxurious establishment, it delivers a good standard for a three-star rating with rooms and services that meet expectations. The rooms are basic and not overly spacious, yet they provide a satisfactory stay. The staff at the hotel are amazing, known for their kindness, cheerfulness and helpfulness, ensuring guests feel well taken care of. Additionally, even the taxi drivers associated with the hotel receive praise for their friendly and helpful demeanor. For those looking for a cost-effective option without compromising on cleanliness and service, this hotel offers great value.
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Location
Surrounded by a lively atmosphere, the hotel provides a central and easily accessible spot for tourists. Guests appreciate being right amidst the city's action, making it easy to visit monuments, markets and famous cultural spots. The proximity to transportation hubs, including a three-minute walk from the arrival point of buses from Cat Ba, adds to the convenience.
Moreover, the hotel is praised for its central location that facilitates walking tours of the Old Quarter and the French Quarter. The vicinity is known for its night markets, eateries and the iconic beer street, making it a great base for experiencing Hanoi's dynamic social scene.
In summary, the location of Hanoi Center Silk Charming Hotel & Travel is lauded by guests for its strategic placement in the lively Old Quarter, offering an excellent base for exploring Hanoi's historical sites and enjoying its vibrant nightlife, all within a walkable distance.
Breakfast
Rooms
Several guests noted being upgraded to larger or more well-appointed rooms, which they found to be a pleasant surprise. The hotel’s staff was praised for being accommodating and friendly, often going above and beyond to ensure a comfortable stay. Nice touches like clean beds, modern decor and fully equipped rooms were frequently mentioned, enhancing the overall experience.
However, there are some downsides. Some rooms are reported to be tiny, dark and even musty with no windows or balcony, leading to a stuffy feeling. Additionally, a few guests complained about the rooms not matching the pictures or booking descriptions in terms of size and amenities. Noise from the street and other parts of the hotel intruded on some guests' comfort, despite the claim of soundproof rooms. Inconsistent cleanliness, such as unclean bathrooms and previous guest messes, was a concern for a minority of visitors.
Overall, while the hotel scores high for cleanliness, modern decor and accommodating staff, there are inconsistencies that potential guests should be aware of, particularly regarding room size and noise levels.
Beds
In specific instances, guests did mention that the beds vibrated with external music and a few found the beds a bit too hard for their liking. However, the overall sentiment revolved around the comfort and quality of the beds with many guests stating they had an amazing sleep and highlighting the excellent quality of mattresses, pillows and bedding. Families, including those with children, reported sleeping well through the night, attributing their rest to the cozy and spacious bedding arrangements.
While there were occasional critiques on space efficiency when extra beds were added, the general consensus points to the beds being a significant factor in the overall pleasant hotel experience. The thoughtful upgrades in bedding, coupled with the cleanliness and comfort, contribute greatly to guests having a restful and enjoyable stay at the Hanoi Center Silk Charming Hotel & Travel.
Cleanliness
Daily housekeeping ensures that rooms remain spotless with clean bathrooms and modern, stylish decor. Visitors appreciate the spacious and tidy rooms, noting that the cleanliness is consistently upheld throughout their stay. The hotel's environment is perceived as neat and well-kept, enhancing the overall guest experience.
Some reviews mention isolated incidents of less-than-ideal cleanliness upon arrival, such as an uncleaned room from previous guests or minor bathroom issues. However, these instances appear to be exceptions rather than the norm.
Overall, the Hanoi Center Silk Charming Hotel & Travel lives up to its reputation for clean and modern accommodations with many guests thoroughly satisfied with the pristine condition of their rooms.
Staff
Wi-Fi
Family
3 Star
No, Hanoi Center Silk Charming Hotel & Travel doesn't have any pool.
Yes, a spa is available at Hanoi Center Silk Charming Hotel & Travel.
No, Hanoi Center Silk Charming Hotel & Travel doesn't allow dogs.
Yes, parking facilities are available at Hanoi Center Silk Charming Hotel & Travel.
No, Hanoi Center Silk Charming Hotel & Travel doesn't have a gym.
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