Hanoi City Gate Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHanoi City Gate Hotel is a well-regarded establishment in the heart of Hanoi's vibrant Old Quarter, offering travelers a prime location that provides easy access to the city’s cultural treasures and bustling streets. Guests appreciate the convenience of walking to nearby attractions such as markets, historic landmarks, and local dining spots, while enjoying the quiet ambiance of the rooms. The central location, combined with excellent value for money, makes it an attractive choice for both leisure and business travelers.
Although breakfast is not consistently provided, the hotel compensates with complimentary morning refreshments like tea, coffee, and bananas. With numerous street food vendors in the vicinity, the lack of robust breakfast options is easily mitigated by the rich local culinary scene. The rooms are commended for their cleanliness, modern decor, and functionality, with spacious setups that accommodate a restful night's sleep. Despite minor drawbacks such as occasional signs of wear or insufficient natural light, most reviews reflect satisfaction with the room amenities and overall value for budget-conscious tourists.
The hotel’s staff, including individuals like Tony and Jane, are frequently praised for their exceptional hospitality, contributing significantly to the welcoming atmosphere. Their professional demeanor, helpful advice, and English proficiency ensure smooth communication and enrich the guest experience. The commitment to guest satisfaction, from arranging tours to greeting guests warmly, leaves a lasting impression, elevating the overall stay.
Although the WiFi experience is somewhat inconsistent, with some guests experiencing interruptions, the positives outweigh the negatives with generally fast and reliable connectivity to fulfill basic needs. Beds at the hotel earn high marks for comfort, size, and cleanliness, with fresh linens and efficient room service enhancing the stay further.
Amid debates around its star rating, Hanoi City Gate Hotel is commonly perceived as exceeding expectations for a three-star establishment, with its clean environment, friendly staff, and convenience. Considering its overall offerings, the hotel garners recommendations as a pleasant and worthwhile choice for travelers keen to explore Hanoi while enjoying a comfortable stay.
Categories
Although breakfast is not consistently provided, the hotel compensates with complimentary morning refreshments like tea, coffee, and bananas. With numerous street food vendors in the vicinity, the lack of robust breakfast options is easily mitigated by the rich local culinary scene. The rooms are commended for their cleanliness, modern decor, and functionality, with spacious setups that accommodate a restful night's sleep. Despite minor drawbacks such as occasional signs of wear or insufficient natural light, most reviews reflect satisfaction with the room amenities and overall value for budget-conscious tourists.
The hotel’s staff, including individuals like Tony and Jane, are frequently praised for their exceptional hospitality, contributing significantly to the welcoming atmosphere. Their professional demeanor, helpful advice, and English proficiency ensure smooth communication and enrich the guest experience. The commitment to guest satisfaction, from arranging tours to greeting guests warmly, leaves a lasting impression, elevating the overall stay.
Although the WiFi experience is somewhat inconsistent, with some guests experiencing interruptions, the positives outweigh the negatives with generally fast and reliable connectivity to fulfill basic needs. Beds at the hotel earn high marks for comfort, size, and cleanliness, with fresh linens and efficient room service enhancing the stay further.
Amid debates around its star rating, Hanoi City Gate Hotel is commonly perceived as exceeding expectations for a three-star establishment, with its clean environment, friendly staff, and convenience. Considering its overall offerings, the hotel garners recommendations as a pleasant and worthwhile choice for travelers keen to explore Hanoi while enjoying a comfortable stay.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Cheap Hotel
3-Star Hotel
Guest Reviews
Hanoi City Gate Hotel boasts a prime location in the heart of Hanoi's vibrant Old Quarter, making it an ideal base for exploring the city's cultural treasures and lively streets. Situated near key attractions, it affords guests the luxury of walking to popular sites, including bustling markets, historic landmarks, and serene lakes. The hotel's proximity to bars, coffeehouses, and local street foods ensures a complete immersion into Hanoi's rich culinary scene. Despite being centrally located, guests appreciate the quiet ambiance of the rooms, providing a restful retreat from the city's hustle and bustle. With easy access to public transport and the dining hubs around Ta Hien Street, the hotel provides a convenient stay for both leisure and business travelers. Guests also commend the friendly and helpful staff, adding to the hotel's welcoming atmosphere. Overall, Hanoi City Gate Hotel is a perfect starting point for those eager to experience the charm and energy of Hanoi's Old Quarter.
When considering a stay at the Hanoi City Gate Hotel, travelers should note that while breakfast is often mentioned in listings, it appears not to be provided consistently. Guests have frequently highlighted this discrepancy, pointing out the absence of an included breakfast despite it being advertised. However, some visitors noted the availability of complimentary tea, coffee, and bananas in the morning, which was seen as a small bonus.
While breakfast options within the hotel are limited, the central location of the hotel offers ample opportunities to explore the vibrant local food scene, with numerous street food vendors nearby. Despite the simplicity of the offerings, the hotel is praised for its value for money, with guests finding it to be one of the best budget options in the area. The hotel has also received positive remarks about its friendly and accommodating staff, particularly those who go out of their way to assist guests at unconventional hours.
Overall, while breakfast may not be the highlight or a guaranteed amenity, the convenient location and reasonable pricing make it a worthwhile consideration for budget-conscious travelers exploring Hanoi.
Hanoi City Gate Hotel offers an inviting blend of comfort and convenience in the heart of the bustling old town. Guests consistently praise the hotel's exceptional location, which provides easy access to the city's vibrant market street while maintaining a peaceful atmosphere. The rooms are often noted for being clean, spacious, and equipped with all the necessities for a comfortable stay. Beautiful decor and ample space are appreciated by many, though some guests find the rooms smaller than expected, with certain areas reflecting signs of wear.
The hotel's commitment to cleanliness is generally high, with regular room cleaning services ensuring a tidy environment, though there are occasional mentions of superficial cleanings. The beds are described as good and large, contributing to a restful night's sleep, and rooms are well-organized for functionality. A standout feature is the friendly and attentive staff, who enhance the overall guest experience with their helpfulness.
Balconies with views of landmarks add a charming touch, although not all guests find the extra cost justified. While the bathrooms, particularly those with tubs, may feel cramped to some, they are functional and meet basic needs. Despite minor drawbacks, such as insufficient natural light in certain rooms, the hotel provides great value for budget-conscious travelers seeking a cozy and practical stay in Hanoi.
The beds at Hanoi City Gate Hotel receive high praise from guests, who consistently describe them as comfortable, large, and accommodating to various needs. Visitors appreciate the high-quality mattresses and good pillows, which contribute to a very restful night's sleep. Guests also mention the cleanliness of the bed sheets, which are changed daily, ensuring a fresh and pleasant sleeping environment. Room service enhances comfort further by supplying thicker blankets on colder days. Many reviews highlight the satisfaction derived from the beds, indicating that they are an essential component of a positive stay at the hotel. The general consensus is that with such cozy beds, a peaceful and quiet night’s sleep is almost guaranteed.
Hanoi City Gate Hotel receives commendable feedback for its cleanliness and comfort, providing a cozy haven amidst the bustling city. Guests frequently highlight the rooms as being very clean, with daily cleaning services ensuring that everything stays fresh and spotless. The accommodation is often described as surprisingly quiet, offering a calm retreat despite the lively surroundings. Numerous reviews note the modernity of the hotel, appreciating the spacious rooms that are well-equipped with everything necessary for a comfortable stay.
Friendly and helpful staff further enhance the experience, contributing to an inviting and welcoming atmosphere. The hotel's location garners praise, conveniently situated in the city center, making it easy for guests to explore Hanoi's vibrant dining and entertainment scenes.
While the overwhelming sentiment is positive, there are occasional mentions of minor areas in need of attention, such as small bathrooms and isolated issues with cleanliness like dirty shower curtains or mold in shower seams. Nonetheless, these are exceptions rather than the norm in reviews. Overall, Hanoi City Gate Hotel is regarded as a well-maintained property offering excellent value and a comfortable, clean stay for visitors to the city.
Travelers visiting Hanoi City Gate Hotel will undoubtedly be impressed by the exceptional hospitality of its staff. Guests consistently praise the team for being friendly, welcoming, and helpful, creating a warm and inviting atmosphere from the moment of arrival. The receptionists, noted for their professionalism and cheerful demeanor, are particularly commended for their support and attentiveness, offering insightful advice and assistance in arranging activities and excursions. English proficiency among staff is another highlight, facilitating smooth communication and aid with travel arrangements, such as booking transportation or organizing tours.
Noteworthy mentions include individuals like Tony and Jane, whose dedication to guest satisfaction stands out. The staff's willingness to go above and beyond, such as providing transport to local bus stops or arranging cruises, significantly enhances the guest experience. Their enthusiasm and readiness to assist are evident not only in the warm greetings and smiles but also in the efficient handling of requests and inquiries promptly and kindly.
The overall experience is enhanced by the close-knit and courteous team, who are consistently described as kind, attentive, and responsive. This consistent focus on guest satisfaction ensures a delightful stay for all visitors, leaving many guests with fond memories and high recommendations for this hotel.
At the Hanoi City Gate Hotel, the quality of the WiFi seems to be a mixed experience for guests. Many reviews highlight the positive aspects, noting that the WiFi can be fast and generally reliable, with descriptions such as good working WiFi and very good WiFi being mentioned. However, other guests report experiencing frequent interruptions and occasional maintenance, which may require some guests to rely on mobile data instead. Furthermore, some guests pointed out the confusion with multiple WiFi networks, making it challenging to choose the best connection. Overall, while there are moments of stable and fast connectivity, there are also instances where the service could be improved, especially concerning stability and network management.
Nestled in a good location, Hanoi City Gate Hotel presents a clean and well-furnished option for travelers seeking convenience and comfort. Although there are some debates about its star rating, with some suggesting it leans toward a guest house or a two-star establishment, many agree that it offers good value for money.
The hotel's cleanliness and friendly staff have been commended, making stays pleasant and welcoming. Reviews highlight the helpful presence of an elevator, which adds to the ease of navigating the hotel. While breakfast options may not meet everyone's expectations, the overall package is considered fair for the price, leading to recommendations from satisfied guests who found their experience worthwhile.
Location Show Map
Location
Breakfast
While breakfast options within the hotel are limited, the central location of the hotel offers ample opportunities to explore the vibrant local food scene, with numerous street food vendors nearby. Despite the simplicity of the offerings, the hotel is praised for its value for money, with guests finding it to be one of the best budget options in the area. The hotel has also received positive remarks about its friendly and accommodating staff, particularly those who go out of their way to assist guests at unconventional hours.
Overall, while breakfast may not be the highlight or a guaranteed amenity, the convenient location and reasonable pricing make it a worthwhile consideration for budget-conscious travelers exploring Hanoi.
Rooms
The hotel's commitment to cleanliness is generally high, with regular room cleaning services ensuring a tidy environment, though there are occasional mentions of superficial cleanings. The beds are described as good and large, contributing to a restful night's sleep, and rooms are well-organized for functionality. A standout feature is the friendly and attentive staff, who enhance the overall guest experience with their helpfulness.
Balconies with views of landmarks add a charming touch, although not all guests find the extra cost justified. While the bathrooms, particularly those with tubs, may feel cramped to some, they are functional and meet basic needs. Despite minor drawbacks, such as insufficient natural light in certain rooms, the hotel provides great value for budget-conscious travelers seeking a cozy and practical stay in Hanoi.
Beds
Cleanliness
Friendly and helpful staff further enhance the experience, contributing to an inviting and welcoming atmosphere. The hotel's location garners praise, conveniently situated in the city center, making it easy for guests to explore Hanoi's vibrant dining and entertainment scenes.
While the overwhelming sentiment is positive, there are occasional mentions of minor areas in need of attention, such as small bathrooms and isolated issues with cleanliness like dirty shower curtains or mold in shower seams. Nonetheless, these are exceptions rather than the norm in reviews. Overall, Hanoi City Gate Hotel is regarded as a well-maintained property offering excellent value and a comfortable, clean stay for visitors to the city.
Staff
Noteworthy mentions include individuals like Tony and Jane, whose dedication to guest satisfaction stands out. The staff's willingness to go above and beyond, such as providing transport to local bus stops or arranging cruises, significantly enhances the guest experience. Their enthusiasm and readiness to assist are evident not only in the warm greetings and smiles but also in the efficient handling of requests and inquiries promptly and kindly.
The overall experience is enhanced by the close-knit and courteous team, who are consistently described as kind, attentive, and responsive. This consistent focus on guest satisfaction ensures a delightful stay for all visitors, leaving many guests with fond memories and high recommendations for this hotel.
Wi-Fi
3 Star
The hotel's cleanliness and friendly staff have been commended, making stays pleasant and welcoming. Reviews highlight the helpful presence of an elevator, which adds to the ease of navigating the hotel. While breakfast options may not meet everyone's expectations, the overall package is considered fair for the price, leading to recommendations from satisfied guests who found their experience worthwhile.
No, Hanoi City Gate Hotel doesn't have any pool.
No, a spa isn't available at Hanoi City Gate Hotel.
No, Hanoi City Gate Hotel doesn't allow dogs.
Yes, parking facilities are available at Hanoi City Gate Hotel.
No, Hanoi City Gate Hotel doesn't have a gym.
Location Show Map
More Options
