Hanoi Golden Hotel
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Summary of reviewsHanoi Golden Hotel enjoys a prime location in the heart of Hanoi's vibrant Old Quarter, offering guests easy access to key attractions like Hoan Kiem Lake, historical landmarks and bustling streets filled with cafes, restaurants and shops. Despite being centrally located, the hotel is tucked away in a quiet alley, providing a serene escape from the city's hustle and bustle. This makes it an ideal base for exploring Hanoi's charming old town with clean surroundings and friendly staff enhancing the experience.
Rooms at the hotel are frequently noted for their cleanliness and comfort. Many guests describe the accommodations as modern, practical and equipped with necessary amenities such as working air conditioning. Some rooms feature two double beds, making them suitable for friends traveling together. While the room sizes may be smaller than expected and some bathrooms narrow, the overall value for money is perceived as good, especially given the hotel's central location.
Cleanliness generally receives positive remarks with many guests appreciating clean rooms and common areas. However, some did encounter issues upon arrival, such as trash in the toilet or hair in the shower. Room consistency could be improved, though the friendly and attentive staff often mitigates these concerns.
The hotel’s staff is highly praised for their friendliness, helpfulness and attentiveness. Guests often highlight the team’s warm and welcoming nature, noting specific instances where staff went above and beyond their duties. The reception team is particularly commended for providing valuable tips and assisting with tour and transport bookings, contributing significantly to the overall sense of excellent value for money.
Beds receive predominantly positive feedback with many guests finding them exceptionally comfortable and conducive to a restful night’s sleep. While there are occasional issues with damp covers or incorrect sheet sizes, these are exceptions rather than the norm.
For business travelers, Hanoi Golden Hotel proves convenient and supportive. The central location enhances travel efficiency and the 24-hour reception along with attentive staff provide substantial support for business needs. Services such as luggage storage, money exchange and arranging taxis and tours cater to business requirements, making the hotel a practical choice for business stays in Hanoi.
In summary, Hanoi Golden Hotel stands out for its enviable location, clean and comfortable rooms, exceptional staff service and good overall value for money, making it an excellent choice for both leisure and business travelers in Hanoi.
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Rooms at the hotel are frequently noted for their cleanliness and comfort. Many guests describe the accommodations as modern, practical and equipped with necessary amenities such as working air conditioning. Some rooms feature two double beds, making them suitable for friends traveling together. While the room sizes may be smaller than expected and some bathrooms narrow, the overall value for money is perceived as good, especially given the hotel's central location.
Cleanliness generally receives positive remarks with many guests appreciating clean rooms and common areas. However, some did encounter issues upon arrival, such as trash in the toilet or hair in the shower. Room consistency could be improved, though the friendly and attentive staff often mitigates these concerns.
The hotel’s staff is highly praised for their friendliness, helpfulness and attentiveness. Guests often highlight the team’s warm and welcoming nature, noting specific instances where staff went above and beyond their duties. The reception team is particularly commended for providing valuable tips and assisting with tour and transport bookings, contributing significantly to the overall sense of excellent value for money.
Beds receive predominantly positive feedback with many guests finding them exceptionally comfortable and conducive to a restful night’s sleep. While there are occasional issues with damp covers or incorrect sheet sizes, these are exceptions rather than the norm.
For business travelers, Hanoi Golden Hotel proves convenient and supportive. The central location enhances travel efficiency and the 24-hour reception along with attentive staff provide substantial support for business needs. Services such as luggage storage, money exchange and arranging taxis and tours cater to business requirements, making the hotel a practical choice for business stays in Hanoi.
In summary, Hanoi Golden Hotel stands out for its enviable location, clean and comfortable rooms, exceptional staff service and good overall value for money, making it an excellent choice for both leisure and business travelers in Hanoi.
Family Friendly Hotel
Business Hotel
Cheap Hotel
Small Hotel
Guest Reviews
Hanoi Golden Hotel enjoys an enviable location in the heart of Hanoi's vibrant old quarter. Guests rave about its proximity to Hoan Kiem Lake, historical landmarks and the bustling Beer Street. Being centrally located, it offers easy access to cafes, restaurants and shops, making it a convenient base for exploring the city. Despite its position in the middle of the action, the hotel is tucked away down a quiet alley, shielding it from the loudness of the main streets. Visitors appreciate the hotel's easy walkability to key attractions and nightlife, while also highlighting the cleanliness and friendliness of the staff. Whether it's for visiting the night market or the pedestrian-friendly areas, Hanoi Golden Hotel stands out as an ideal and centrally-located choice for travelers wanting to experience the best of Hanoi's old town charm.
Rooms at the Hanoi Golden Hotel offer a mixed experience for guests. On the positive side, many reviewers noted the cleanliness of the rooms with several specifically describing them as very clean and comfortable. The rooms are described as modern, practical and equipped with necessary facilities such as working air conditioning with some rooms providing two double beds suitable for friends traveling together. The hotel’s central location in the Old Quarter and reasonable room prices are additional perks that add value to the stay.
However, several reviews also point out that the rooms are quite small with some guests feeling that the actual room size was smaller than depicted in photos. Bathrooms received criticism for being narrow and impractical, especially for taller individuals. Some rooms and amenities were described as basic with occasional complaints about damp bed covers and slow-draining sinks. Noise in the mornings and maintenance issues like broken shower heads and doors also detracted from the experience for a few guests.
Overall, while the rooms may be compact and some aspects basic, they generally offer good value for money, particularly for those seeking a clean and centrally-located accommodation in Hanoi.
The beds at Hanoi Golden Hotel receive predominantly positive feedback from guests. Many describe the beds as exceptionally comfortable, cozy and conducive to a great night's sleep. The comfort of the mattresses and pillows is frequently highlighted, contributing significantly to the overall positive sleep experience. Some guests noted issues with bedding, such as damp covers or incorrect sheet sizes, but these instances appear to be exceptions rather than the norm. Overall, the hotel’s bedding generally provides a comfortable rest for its visitors.
Hanoi Golden Hotel garners mixed reviews when it comes to cleanliness. Many guests appreciated the hotel's cleanliness, describing both the rooms and common areas as very clean, comfortable and spacious. Positive remarks frequently highlight clean and comfortable rooms, clean bedding and well-kept bathrooms. The hotel's accommodation is often described as clean and providing good value for money with some guests noting it matches the descriptions provided online in terms of cleanliness.
On the other hand, there are several critical mentions. Some reviewers noted that their rooms were dirty upon arrival with issues like trash in the toilet, hair in the shower and unpleasant smells in the bathroom. Additionally, some guests found the room size small and outdated with semi-functional and dirty equipment. Several reviews mention a discrepancy between the photos online and the actual appearance of the hotel. However, despite some criticisms, the friendly and enthusiastic staff received positive comments, which helped mitigate some of the negative experiences. Overall, while many find the hotel clean and comfortable, consistency in cleanliness appears to be an area for improvement.
The Hanoi Golden Hotel boasts an exceptional team of staff, frequently praised for their friendliness, helpfulness and attentiveness. Guests have consistently highlighted the staff's warm and welcoming nature, making them feel at home during their stay. The reception team stands out for being particularly attentive and accommodating, frequently providing valuable tips on local scams and helping guests navigate the city.
Reviewers often describe the staff as super friendly and extremely helpful, always available to assist with booking tours and transport and ensuring a smooth and pleasant experience. Many guests noted specific instances where employees went above and beyond their usual duties, showcasing their dedication and genuine care for customer satisfaction.
The consistent positive feedback underscores the staff's enthusiasm, cheerfulness and polite demeanor, forming an integral part of the excellent value for money offered by the hotel. The thoughtful and supportive nature of the staff, including organizing well-planned excursions, further enhances the overall guest experience.
In summary, the exemplary service provided by the Hanoi Golden Hotel's staff significantly contributes to its reputation, ensuring guests feel valued and well-cared for throughout their stay.
The Hanoi Golden Hotel emerges as a convenient and business-friendly choice for travelers. Its central location allows easy access to significant areas, enhancing travel efficiency. The hotel’s 24-hour reception and attentive, friendly staff provide substantial support with services such as luggage storage after check-out and assistance in arranging taxis and tours. Business travelers benefit from seamless support, including money exchange and tailored tips from the staff. Some guests noted the absence of photo-taking services, a common facility in other hotels. However, the overall experience is marked by effective service and accessibility, making it a practical option for business needs in Hanoi.
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Location
Rooms
However, several reviews also point out that the rooms are quite small with some guests feeling that the actual room size was smaller than depicted in photos. Bathrooms received criticism for being narrow and impractical, especially for taller individuals. Some rooms and amenities were described as basic with occasional complaints about damp bed covers and slow-draining sinks. Noise in the mornings and maintenance issues like broken shower heads and doors also detracted from the experience for a few guests.
Overall, while the rooms may be compact and some aspects basic, they generally offer good value for money, particularly for those seeking a clean and centrally-located accommodation in Hanoi.
Beds
Cleanliness
On the other hand, there are several critical mentions. Some reviewers noted that their rooms were dirty upon arrival with issues like trash in the toilet, hair in the shower and unpleasant smells in the bathroom. Additionally, some guests found the room size small and outdated with semi-functional and dirty equipment. Several reviews mention a discrepancy between the photos online and the actual appearance of the hotel. However, despite some criticisms, the friendly and enthusiastic staff received positive comments, which helped mitigate some of the negative experiences. Overall, while many find the hotel clean and comfortable, consistency in cleanliness appears to be an area for improvement.
Staff
Reviewers often describe the staff as super friendly and extremely helpful, always available to assist with booking tours and transport and ensuring a smooth and pleasant experience. Many guests noted specific instances where employees went above and beyond their usual duties, showcasing their dedication and genuine care for customer satisfaction.
The consistent positive feedback underscores the staff's enthusiasm, cheerfulness and polite demeanor, forming an integral part of the excellent value for money offered by the hotel. The thoughtful and supportive nature of the staff, including organizing well-planned excursions, further enhances the overall guest experience.
In summary, the exemplary service provided by the Hanoi Golden Hotel's staff significantly contributes to its reputation, ensuring guests feel valued and well-cared for throughout their stay.
Business
No, Hanoi Golden Hotel doesn't have any pool.
No, a spa isn't available at Hanoi Golden Hotel.
No, Hanoi Golden Hotel doesn't allow dogs.
No, parking facilities aren't available at Hanoi Golden Hotel.
No, Hanoi Golden Hotel doesn't have a gym.
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