Hanoi Old Quarter Hotel

Hanoi 21.03147600, 105.85047200 , 23 Hang Hanh Street (Show on Map)
7.6
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Hanoi Old Quarter Hotel is highly esteemed for its prime location in the heart of Hanoi's bustling Old Quarter, making it an ideal choice for travelers eager to immerse themselves in the city's vibrant atmosphere while maintaining easy access to iconic landmarks like Hoàn Kiếm Lake. Its central positioning allows guests to explore nearby night markets, cafes, and restaurants, offering both convenience and the quaint charm of a quiet alley.

Guests are consistently impressed by the breakfast experience, served at a sister hotel nearby. The quality and variety of local and continental options make the short walk worthwhile, with fresh omelets and an extensive buffet on offer. The breakfast ambiance is often enhanced by rooftop views of the Old Quarter and the attentive, friendly staff who contribute significantly to the dining experience.

The hotel rooms, while sometimes smaller in size, are noted for their cleanliness, comfort, and thoughtful layout. Spacious bathrooms and clean, cozy decor create a pleasant environment, with many rooms offering delightful views from balconies or large windows. Although there are occasional reports concerning outdated decor and discrepancies between images and real room conditions, guests generally find the accommodations sufficient for short visits. Ongoing renovations suggest further improvements.

The hotel excels in cleanliness, with well-maintained facilities and effective housekeeping that replenishes all amenities daily. The rooms are consistently described as spotless and organized, enhancing the overall enjoyable guest experience.

A highlight of the Hanoi Old Quarter Hotel is its outstanding staff, renowned for their friendliness, attentiveness, and willingness to go above and beyond. Staff members like Helen, Lily, David, and Andrew receive frequent accolades for their hospitality, thereby creating a welcoming atmosphere that makes guests feel at home.

The hotel's beds are another standout feature, often praised for their comfort. Guests consistently find the beds conducive to restful sleep, with clean and appealing cotton sheets. Despite a handful of guests finding the mattresses a bit firm, satisfaction with the overall comfort is prevalent.

Overall, despite some discrepancies associated with its four-star rating, the Hanoi Old Quarter Hotel offers a positive experience with excellent value for money. It stands out for its advantageous location, cleanliness, and friendly staff, appealing to those seeking a comfortable and strategically located stay in Hanoi.
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Room Types
Suite with Balcony Featuring a private entrance, this air-conditioned suite comprises 1 bedroom and 1 bathroom with a walk-in shower and a bidet. Boasting a terrace with city views, this suite also provides a minibar and a flat-screen TV with cable channels. The unit offers 1 bed.

King Room with Lake View Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a minibar, a seating area as well as lake views. The unit has 1 bed.

Family Suite Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This family room has air conditioning, a private entrance, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 2 beds.

Executive Triple Room Offering free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This triple room features air conditioning, a private entrance, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 2 beds.

Standard Double Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This double room has air conditioning, a private entrance, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 1 bed.

Guest Reviews
7.6
Good
Location
Nestled in the heart of Hanoi's bustling Old Quarter, the Hanoi Old Quarter Hotel boasts a truly prime location that is perfect for exploring the city's vibrant streets. Guests commend its excellent positioning near the renowned Hoàn Kiếm Lake, providing easy access to iconic landmarks and cultural attractions. A stroll from the hotel allows visitors to immerse themselves in the lively atmosphere of nearby night markets, cafes, and restaurants, making it an ideal spot for travelers who wish to be in the midst of the action yet appreciate the quieter charm of a hidden alley.

Convenience is key, as everything from transport options to convenience stores is within walking distance. The hotel's central location ensures that guests can easily reach Hanoi's historic sites, enhancing the experience of discovering the city on foot. With its blend of accessibility and tranquility, the Hanoi Old Quarter Hotel emerges as a highly recommended choice for those looking to fully embrace the richness of Hanoi's intriguing heritage and dynamic urban life.

Breakfast
The breakfast experience at Hanoi Old Quarter Hotel consistently impresses guests. Despite being served at a sister hotel nearby, which is merely a short walk away, the breakfast is worth the excursion thanks to its exceptional quality and variety. Guests frequently praise the breakfast as excellent, with options that range from local dishes to continental cuisine, providing a diverse and satisfying start to the day. Many appreciate the ample selection at the buffet, remarking on the fresh omelet and the rich international spread available. The breakfasts are renowned not only for their delicious flavors but also for the lovely ambiance, sometimes accompanied by stunning views of the Old Quarter from rooftop settings. The staff, noted for their friendliness and professionalism, contribute to a positive dining experience. Overall, the breakfast offered at Hanoi Old Quarter Hotel’s sister location leaves guests both surprised and delighted, making it a memorable part of their stay.

Rooms
Hanoi Old Quarter Hotel offers a comfortable stay with rooms that guests have found consistently clean and cozy. Many reviews highlight the spacious bathrooms and the overall tidiness of the accommodations. The rooms, though sometimes described as small, are well-laid-out, with many providing pleasant views, especially those with balconies or large windows overlooking the lake. Guests often note the comfort of the beds, contributing to a restful experience.

While some travelers have found discrepancies between the images online and the actual room conditions, the satisfaction with cleanliness and basic amenities remains prevalent. The hotel’s prime location in the heart of the Old Quarter, with easy access to surrounding attractions, is frequently appreciated by guests. Despite occasional reports of outdated decor and tight spaces, the hotel's rooms are generally sufficient for short visits, particularly for those prioritizing comfort and convenience. Furthermore, ongoing renovations hint at potential improvements in room quality and offerings.

Beds
The Hanoi Old Quarter Hotel receives high praise for its beds, which frequently stand out as being a highlight for many guests. The beds are generally described as comfortable, with several mentions of them being very comfortable, allowing for restful sleep. Guests appreciate the clean and comfortable bedding, which includes beautiful cotton sheets, and they note that the rooms themselves are comfortable and spacious. While some guests find the mattresses a bit firm, they still describe their overall comfort positively. The hotel seems to prioritize guest comfort, as both the rooms and beds contribute to a satisfying stay. Although one or two guests found the firmness of the beds to be not to their personal taste, the consensus leans heavily towards comfort and satisfaction with the bedding experience.

Cleanliness
Nestled in the heart of Hanoi's dynamic Old Quarter, this hotel consistently impresses guests with its high standards of cleanliness. Reviews highlight the spotless condition of rooms, noting that they are kept extremely clean, well-maintained, and organized. The decor is described as clean and cozy, offering a comfortable and welcoming atmosphere. Despite a few minor observations about specific areas needing deeper cleaning, the general consensus underscores the accommodations as being very clean, contributing to an overall pleasant guest experience.

The hotel also garners appreciation for its well-maintained facilities and thoughtful housekeeping, ensuring all amenities are replenished daily. The staff complements this with their friendly, enthusiastic, and helpful demeanor, enhancing the warm and inviting ambiance of the place. Guests often find the rooms to be clean, comfortable, and well-equipped, with some noting the added delight of a balcony or a large terrace.

Furthermore, the hotel's strategic location, central yet quiet, coupled with its cleanliness, plays a significant role in making it an ideal choice for travelers seeking both comfort and convenience in Hanoi.

Staff
The Hanoi Old Quarter Hotel boasts an exceptional team that significantly enhances the guest experience with their outstanding hospitality. Guests have consistently praised the staff for being incredibly friendly, helpful, and attentive. The personnel are frequently highlighted for going above and beyond to cater to visitors’ needs, providing valuable assistance with everything from excursions to local recommendations. Certain staff members, notably Helen, Lily, David, and Andrew, are mentioned multiple times for their supportive and welcoming nature. Helen, in particular, is often recognized for her efficiency, kindness, and fluency in English, making guests feel particularly well cared for. The team’s ability to create a welcoming atmosphere with friendly smiles and a proactive approach is repeatedly acknowledged, ensuring that all guests feel at home. Overall, the staff's exceptional service and attentiveness appear to be a standout feature that leaves a lasting impression on visitors.

4 Star
Nestled in the vibrant heart of Hanoi, the Hanoi Old Quarter Hotel presents a mixed experience for travelers. While there is criticism regarding the perceived disparity between its 4-star rating and actual service quality, many guests find redeeming qualities in its offerings. The hotel is praised for its advantageous location, making it a convenient base for exploring the bustling streets and cultural landmarks of Hanoi. Visitors appreciate the friendliness of the staff and the level of comfort provided. Cleanliness stands out as a strong point, ensuring guests enjoy a pleasant stay. Breakfast is highlighted as a satisfying feature, adding to the hotel's appeal. Additionally, the hotel provides excellent value for money, with a very good price-performance ratio that appeals to budget-conscious travelers. Overall, the Hanoi Old Quarter Hotel garners recommendations for those seeking a welcoming and strategically located place to stay in the city.


No, Hanoi Old Quarter Hotel doesn't have any pool.

No, a spa isn't available at Hanoi Old Quarter Hotel.

No, Hanoi Old Quarter Hotel doesn't allow dogs.

No, parking facilities aren't available at Hanoi Old Quarter Hotel.

No, Hanoi Old Quarter Hotel doesn't have a gym.

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