Hanoi Paon Hotel & Spa
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Summary of reviewsHanoi Paon Hotel & Spa, located in the heart of Hanoi's Old Quarter, is widely celebrated for its prime location that grants easy access to major tourist spots, restaurants and shops. Guests appreciate the balance between being centrally situated and providing a tranquil retreat from the city's hustle and bustle. This convenience, combined with clean and comfortable accommodations, makes it a favored choice for travelers eager to explore Hanoi.
The breakfast experience at the hotel stands out as a highlight with guests frequently praising the varied and delicious buffet that blends international and local Vietnamese dishes. The rooftop setting adds to the charm, offering stunning views over Hanoi, making breakfast a memorable event. Despite some minor issues like limited seating during peak times, the overall sentiment remains extremely positive.
The rooms at Hanoi Paon Hotel & Spa are generally appreciated for their cleanliness and spaciousness. Most guests find the accommodations well-maintained and tidy with modern decor enhancing the ambiance. The junior suites and balcony rooms are particularly favored. However, some guests noted issues with small room sizes, limited natural light and occasional maintenance needs. Nevertheless, the comfortable beds and good quality bathrooms contribute to a pleasant stay.
Cleanliness at the hotel is consistently commended with rooms and facilities like the swimming pool and gym being well-maintained. Daily cleaning and attentive housekeeping further ensure a comfortable and tidy environment for guests.
The staff at Hanoi Paon Hotel & Spa receive exceptional praise for their warm hospitality and efficient service. Guests frequently highlight their friendliness and willingness to assist with everything from organizing tours to catering to specific dietary needs, adding significantly to the overall guest experience.
The free Wi-Fi at the hotel is generally reliable and appreciated by guests, although there are occasional mentions of connectivity issues. The spa facilities are another cherished amenity with guests lauding the quality of the massages and the professional, friendly staff. Despite some disappointment over spa closures, the overall experience is highly positive.
The rooftop gym, although small, is appreciated for being well-equipped and functional, suitable for a quick workout. The rooftop pool is another attractive feature, frequently praised for its clean condition and pleasant atmosphere, despite its smaller size.
Families find Hanoi Paon Hotel & Spa particularly accommodating, thanks to its child-friendly amenities and welcoming staff. The family-friendly atmosphere, combined with comfortable family suites and activities for children, makes it an excellent choice for family vacations.
Business travelers also benefit from the hotel's amenities, such as reliable Wi-Fi, a clean business center and spacious rooms conducive to work.
Overall, Hanoi Paon Hotel & Spa offers an inviting and memorable experience through its prime location, excellent service, comfortable accommodations and various amenities, making it highly recommended for a wide range of travelers.
Categories
The breakfast experience at the hotel stands out as a highlight with guests frequently praising the varied and delicious buffet that blends international and local Vietnamese dishes. The rooftop setting adds to the charm, offering stunning views over Hanoi, making breakfast a memorable event. Despite some minor issues like limited seating during peak times, the overall sentiment remains extremely positive.
The rooms at Hanoi Paon Hotel & Spa are generally appreciated for their cleanliness and spaciousness. Most guests find the accommodations well-maintained and tidy with modern decor enhancing the ambiance. The junior suites and balcony rooms are particularly favored. However, some guests noted issues with small room sizes, limited natural light and occasional maintenance needs. Nevertheless, the comfortable beds and good quality bathrooms contribute to a pleasant stay.
Cleanliness at the hotel is consistently commended with rooms and facilities like the swimming pool and gym being well-maintained. Daily cleaning and attentive housekeeping further ensure a comfortable and tidy environment for guests.
The staff at Hanoi Paon Hotel & Spa receive exceptional praise for their warm hospitality and efficient service. Guests frequently highlight their friendliness and willingness to assist with everything from organizing tours to catering to specific dietary needs, adding significantly to the overall guest experience.
The free Wi-Fi at the hotel is generally reliable and appreciated by guests, although there are occasional mentions of connectivity issues. The spa facilities are another cherished amenity with guests lauding the quality of the massages and the professional, friendly staff. Despite some disappointment over spa closures, the overall experience is highly positive.
The rooftop gym, although small, is appreciated for being well-equipped and functional, suitable for a quick workout. The rooftop pool is another attractive feature, frequently praised for its clean condition and pleasant atmosphere, despite its smaller size.
Families find Hanoi Paon Hotel & Spa particularly accommodating, thanks to its child-friendly amenities and welcoming staff. The family-friendly atmosphere, combined with comfortable family suites and activities for children, makes it an excellent choice for family vacations.
Business travelers also benefit from the hotel's amenities, such as reliable Wi-Fi, a clean business center and spacious rooms conducive to work.
Overall, Hanoi Paon Hotel & Spa offers an inviting and memorable experience through its prime location, excellent service, comfortable accommodations and various amenities, making it highly recommended for a wide range of travelers.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Cheap Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The Hanoi Paon Hotel & Spa boasts an enviable location that receives praise for its accessibility to major tourist spots, restaurants and shops. Situated right in the heart of Hanoi's Old Quarter, the hotel provides easy walking access to prominent landmarks such as Hoan Kiem Lake, the historic center and popular attractions like Beer Street and Train Street. Despite being in a bustling area, it manages to offer a calm retreat, tucked away from the most hectic streets.
Guests frequently highlight the hotel's central position, noting it's ideally placed for exploring the vibrant old town with numerous cafes, mini-marts and pharmacies close by. The convenience of being able to navigate the city on foot and having a host of amenities nearby, including a rooftop pool and terrace, enhances the overall experience.
The phenomenal location allows visitors to immerse themselves in the local culture with night markets, restaurants and bars within close proximity. Moreover, the central location does not compromise tranquility, making it a perfect base for both relaxation and adventure.
Overall, the hotel's outstanding location, combined with clean, comfortable accommodations and friendly staff, makes it a favored choice for travelers looking to make the most of their stay in Hanoi.
Hanoi Paon Hotel & Spa offers a breakfast experience that consistently impresses guests with its quality and setting. Located on the upper floors, often on the rooftop, the breakfast not only delivers a delightful meal but also provides breathtaking views over Hanoi, making it a memorable way to start the day. The buffet offers a varied selection, blending international and local Vietnamese dishes and is frequently described as abundant, generous and delicious. Guests appreciate the diversity and consistency of the breakfast options with many highlighting the freshness and tastiness of the food.
While most reviews praise the breakfast for its extensive variety and quality, a few mention a lack of variety and express that it could improve. Some guests point out that during peak times, seating can be limited and the area can get crowded. Nevertheless, the overall sentiment remains highly positive with guests enjoying the attentive service from the breakfast staff and the comfortable dining atmosphere. The combination of a hearty, diverse breakfast and stunning rooftop views makes the breakfast at Hanoi Paon Hotel & Spa a standout feature for many travelers.
Hanoi Paon Hotel & Spa offers a commendable breakfast experience with a wide selection, including delightful options like peach-flavored breakfast tea. Despite the absence of a rooftop bar or a dedicated dinner restaurant as some might expect from the pictures, there are numerous dining options nearby, which make it convenient for guests to explore local cuisine. The hotel's new restaurant offers beautiful views, enhancing the breakfast experience. Additionally, the staff is helpful with recommendations for food and booking trips, adding to the overall guest experience. While dinner isn't available in-house, the proximity to nearby restaurants ensures guests have plenty of dining choices.
Hanoi Paon Hotel & Spa offers a range of rooms that cater to different preferences. The most frequently praised aspects are the cleanliness and comfort with numerous guests noting that the rooms are consistently well-maintained and tidy. Spaciousness is another highlight, as several reviews mention the ample room size that adds to the overall comfort. Guests also appreciated the modern decor in some rooms, which enhances the pleasant atmosphere.
However, the reviews also reveal some downsides. A common complaint is the small size of certain rooms, which can feel cramped, particularly when the windows offer no significant view or are entirely absent. This lack of natural light and limited views can detract from the overall experience. Moreover, some rooms appear outdated with furnishings that could benefit from refurbishment. Instances of moldy smells and occasional issues with hot water were also noted.
Positive remarks include comfortable beds, good quality bathrooms and effective air conditioning. The junior suites and rooms with balconies seem to be favorite choices, providing additional space and better amenities. For these reasons, Hanoi Paon Hotel & Spa is particularly appealing for those who prioritize cleanliness and comfort in their accommodation, despite some room variations and minor inconveniences.
The beds at Hanoi Paon Hotel & Spa have generally received positive feedback from guests. Many reviews highlight the comfort and coziness of the beds with terms like "very comfortable," "super comfortable," and "extremely comfy" frequently mentioned. Guests found the beds to be large and ideally sized, contributing to a restful experience. While a few comments mentioned the beds being a bit small or firm, the majority of reviews praised the beds' comfort. Additionally, the bedding and pillows were described as comfortable, further enhancing the sleeping experience. Cleanliness and the good condition of the rooms also added to the overall sense of comfort, supporting a pleasant stay for most guests.
Hanoi Paon Hotel & Spa generally received positive feedback regarding its cleanliness. Reviewers frequently noted that the rooms were very clean, tidy and well-maintained. Many guests mentioned that the rooms were cleaned daily and appreciated the clean facilities and neat accommodations throughout the hotel. The establishment itself was described as spotless with impeccable cleanliness that guests found very satisfactory.
In addition to cleanliness, the toiletries provided and the consistent servicing of rooms each day were highlighted positively. Amenities like the swimming pool and gym also received mentions for being well-maintained and clean. Guests appreciated that the hotel's staff kept everything tidy, including clean towels and linens.
However, there were a few instances where guests observed issues, such as the pool not appearing clean or certain rooms not being cleaned properly the next day. Some comments pointed out specific problems like noisy rooms, stained sheets and bugs. Despite these occasional concerns, the overall impression was that Hanoi Paon Hotel & Spa maintains a high standard of cleanliness, contributing to a comfortable stay for guests.
The staff at Hanoi Paon Hotel & Spa are consistently praised for their exceptional service and warm hospitality. Guests frequently describe the staff as excellent, amazing and fantastic, noting their friendliness, efficiency and attentiveness. Several reviews highlight the kindness and professionalism of the team with particular mentions of individuals like Alice, Haley, Kevin, Leo, Phoebe and Mia for their outstanding support. The staff's willingness to assist, from organizing tours to providing vegan options, early check-ins and offering travel tips, contributes to the guests' positive experiences. Many reviews emphasize the cheerful and welcoming nature of the staff with nothing being too much trouble for them. The hotel's management and reception staff are noted for their accommodating attitudes and readiness to help, making guests feel protected and well cared for. Overall, the hotel's team is celebrated for going above and beyond to ensure a pleasant and memorable stay for their guests.
The Wi-Fi at the Hanoi Paon Hotel & Spa generally receives positive feedback from guests with many mentioning it as good, great or high-speed. Several guests appreciated the strong Wi-Fi signal and noted that having a router in the room contributed to the good experience. The hotel offers free Wi-Fi, which adds to the convenience for travelers. However, there are occasional mentions of connectivity issues and slow speeds, indicating some inconsistency in the service. Despite these minor drawbacks, the overall impression of the Wi-Fi at this hotel remains largely favorable.
The Hanoi Paon Hotel & Spa has garnered significant praise for its spa facilities, repeatedly described as great, superb and delightful by guests. Many emphasized the exceptional quality of the massages with several highlighting specific experiences that were both fantastic and of great value. Although some guests were disappointed by spa closures, the majority of comments reflect satisfaction with the friendly, professional staff and the overall spa experience. In addition to massages being a highlight, the spa's setting is frequently noted as pleasant and relaxing. Guests appreciate the convenience of the spa being located in the hotel and often took advantage of the treatments daily. Special mention is given to the Vietnamese massage, which stands out as a top choice for visitors. Despite the gym being noted as small, it was still considered adequate for a good workout. Overall, the spa at Hanoi Paon Hotel & Spa is a cherished amenity that contributes significantly to the guests' positive experiences.
The Hanoi Paon Hotel & Spa features a rooftop gym that garners mixed reviews from guests. On the positive side, many guests appreciate the gym for being well-equipped with modern equipment, even calling it functional and well-maintained. It offers a pleasant workout spot with amenities like monkey bars, free weights, treadmills and rings, making it suitable for CrossFit enthusiasts. Its rooftop location adds an extra charm, especially when paired with the small yet functional pool area. The gym is accessible at all times, which many guests find convenient.
However, some guests point out that the gym is small and lacks air conditioning, making workouts less comfortable. Others mention that some equipment is broken or old-fashioned and that the facility could benefit from more gear and maintenance. Despite these shortcomings, the gym still serves as a great bonus for a hotel workout, meeting the basic needs of most travelers.
The rooftop pool at Hanoi Paon Hotel & Spa often receives high praise for its refreshing and pleasant atmosphere. Many guests appreciate the clean and well-maintained condition of the pool, making it an ideal place to cool off after a day of exploring the bustling city. The views from the rooftop pool are frequently highlighted as fantastic, providing a serene backdrop for a relaxing swim. Despite its charm, some guests did note the pool's smaller size and chilly temperature. The pool area and its amenities, including sunbeds and available towels, are generally well-regarded, ensuring a comfortable and enjoyable experience. Safety measures around the pool also receive positive mentions, especially for families. Overall, the pool serves as a great feature of the hotel, contributing significantly to guests' satisfaction with their stay.
Hanoi Paon Hotel & Spa is highly appreciated by families, earning glowing reviews for its child-friendly atmosphere and amenities. The hotel provides a safe and welcoming environment with staff that create an incredible family vibe, making guests feel at home. Parents have particularly noted the attentive and accommodating service, highlighting the hotel's willingness to meet family needs, including allowing guests to cook for their children.
The property features a rooftop terrace that's ideal for families and a children's pool separate from the main pool where kids can enjoy themselves safely. Parents have reported that their children loved the pool and the various activities tailored for them. The hotel also offers family suites and meals for kids, ensuring a comfortable and enjoyable stay for young ones.
Guests have described the location as perfect for family trips, though some noted that the staircases might pose a slight challenge when navigating with kids. Despite this, the hotel's family-friendly ambiance and generous family rooms compensate well, offering an excellent space for bonding and relaxation.
Overall, Hanoi Paon Hotel & Spa stands out as a fantastic destination for family vacations. It has been praised as a wonderful retreat for parents and children alike, making it a highly recommended spot for those seeking a memorable family getaway.
Located in the heart of Hanoi's old district, Hanoi Paon Hotel & Spa has garnered a reputation as an excellent choice for business travelers. This business-friendly hotel offers a variety of amenities tailored for corporate stays. Wi-Fi is available in all rooms, ensuring seamless connectivity for those needing to work on-the-go. The hotel also features a clean and tidy business center and offers spacious business rooms with good views, which are perfect for business meetings and functions.
Moreover, the professional business ambiance is enhanced by the availability of a terrace where one can work while enjoying the cityscape. The hotel's strategic location makes it an ideal spot for business trips, easing access to various business venues around the city. While the room facilities may not entirely match the high standards typical of business hotels in Japan, they are functional and well-suited to meet business needs. Overall, Hanoi Paon Hotel & Spa comes highly recommended for corporate service and business stays.
Hanoi Paon Hotel & Spa boasts an impressive rooftop outdoor pool that garners much praise from its guests. The pool, located on the top floor, provides stunning views of the surrounding cityscape. Many find it a refreshing spot to cool off at the end of the day with its clean and cozy ambiance. Despite being small, it is beautifully maintained and offers a serene place to relax. There are comments about the pool being cold, yet its temperature is often mentioned as refreshing. Occasionally, access is noted to be difficult due to ongoing renovations, but the pool’s setting and overall experience remain highly valued. The rooftop pool is a delightful feature of the hotel, combining excellent maintenance, a pleasant atmosphere and breathtaking views.
Hanoi Paon Hotel & Spa is an excellent choice for honeymooners, receiving high praise for its ideal location and romantic atmosphere. The honeymoon suite stands out as a beloved feature, offering accommodations that contribute to a remarkable experience. Guests have described the hotel as a perfect spot for a honeymoon, noting its blissful environment and the amazing experiences it provides.
The hotel has garnered recognition as a great honeymoon destination with guests frequently recommending it for those seeking a romantic getaway. The ambiance is ideal for honeymooners with touches like rose petals and swans made from towels on the bed, enhancing the honeymoon feel. Staff members also add to the experience by surprising couples with personalized touches such as rose petals and cakes, ensuring a memorable stay.
Overall, Hanoi Paon Hotel & Spa comes highly recommended for honeymooners seeking a romantic and memorable trip with its supportive and warm staff, attention to detail and enchanting ambiance making it a top choice.
Hanoi Paon Hotel & Spa is an ideal retreat for couples looking for a romantic getaway. The hotel boasts a beautiful rooftop terrace with an expansive view of the city, making it a perfect spot for enjoying a peaceful evening together. Although the absence of a rooftop bar or restaurant might be a minor inconvenience for some, the upstairs terrace still offers a romantic ambiance that's hard to beat.
Guests have praised the quiet, centrally located rooms as perfect for a romantic vacation. The sun terrace, complete with lounge furniture, enhances the relaxing and couple-friendly atmosphere. Whether it's breakfast with a view or simply lounging by the beautiful romantic pool, this hotel ensures a memorable stay with its attention to detail.
The staff at Hanoi Paon Hotel & Spa are noted for being attentive, friendly and charming, further elevating the romantic experience. This combination of a charming, peaceful setting and excellent service makes the hotel an excellent choice for a romantic holiday, trip or break. The romantic vibes and ambiance consistently make it a top recommendation for couples seeking a lovely place to connect and unwind.
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Location
Guests frequently highlight the hotel's central position, noting it's ideally placed for exploring the vibrant old town with numerous cafes, mini-marts and pharmacies close by. The convenience of being able to navigate the city on foot and having a host of amenities nearby, including a rooftop pool and terrace, enhances the overall experience.
The phenomenal location allows visitors to immerse themselves in the local culture with night markets, restaurants and bars within close proximity. Moreover, the central location does not compromise tranquility, making it a perfect base for both relaxation and adventure.
Overall, the hotel's outstanding location, combined with clean, comfortable accommodations and friendly staff, makes it a favored choice for travelers looking to make the most of their stay in Hanoi.
Breakfast
While most reviews praise the breakfast for its extensive variety and quality, a few mention a lack of variety and express that it could improve. Some guests point out that during peak times, seating can be limited and the area can get crowded. Nevertheless, the overall sentiment remains highly positive with guests enjoying the attentive service from the breakfast staff and the comfortable dining atmosphere. The combination of a hearty, diverse breakfast and stunning rooftop views makes the breakfast at Hanoi Paon Hotel & Spa a standout feature for many travelers.
Dinner
Rooms
However, the reviews also reveal some downsides. A common complaint is the small size of certain rooms, which can feel cramped, particularly when the windows offer no significant view or are entirely absent. This lack of natural light and limited views can detract from the overall experience. Moreover, some rooms appear outdated with furnishings that could benefit from refurbishment. Instances of moldy smells and occasional issues with hot water were also noted.
Positive remarks include comfortable beds, good quality bathrooms and effective air conditioning. The junior suites and rooms with balconies seem to be favorite choices, providing additional space and better amenities. For these reasons, Hanoi Paon Hotel & Spa is particularly appealing for those who prioritize cleanliness and comfort in their accommodation, despite some room variations and minor inconveniences.
Beds
Cleanliness
In addition to cleanliness, the toiletries provided and the consistent servicing of rooms each day were highlighted positively. Amenities like the swimming pool and gym also received mentions for being well-maintained and clean. Guests appreciated that the hotel's staff kept everything tidy, including clean towels and linens.
However, there were a few instances where guests observed issues, such as the pool not appearing clean or certain rooms not being cleaned properly the next day. Some comments pointed out specific problems like noisy rooms, stained sheets and bugs. Despite these occasional concerns, the overall impression was that Hanoi Paon Hotel & Spa maintains a high standard of cleanliness, contributing to a comfortable stay for guests.
Staff
Wi-Fi
Spa
Gym
However, some guests point out that the gym is small and lacks air conditioning, making workouts less comfortable. Others mention that some equipment is broken or old-fashioned and that the facility could benefit from more gear and maintenance. Despite these shortcomings, the gym still serves as a great bonus for a hotel workout, meeting the basic needs of most travelers.
Pool
Family
The property features a rooftop terrace that's ideal for families and a children's pool separate from the main pool where kids can enjoy themselves safely. Parents have reported that their children loved the pool and the various activities tailored for them. The hotel also offers family suites and meals for kids, ensuring a comfortable and enjoyable stay for young ones.
Guests have described the location as perfect for family trips, though some noted that the staircases might pose a slight challenge when navigating with kids. Despite this, the hotel's family-friendly ambiance and generous family rooms compensate well, offering an excellent space for bonding and relaxation.
Overall, Hanoi Paon Hotel & Spa stands out as a fantastic destination for family vacations. It has been praised as a wonderful retreat for parents and children alike, making it a highly recommended spot for those seeking a memorable family getaway.
Business
Moreover, the professional business ambiance is enhanced by the availability of a terrace where one can work while enjoying the cityscape. The hotel's strategic location makes it an ideal spot for business trips, easing access to various business venues around the city. While the room facilities may not entirely match the high standards typical of business hotels in Japan, they are functional and well-suited to meet business needs. Overall, Hanoi Paon Hotel & Spa comes highly recommended for corporate service and business stays.
Outdoor Pool
Honeymoon
The hotel has garnered recognition as a great honeymoon destination with guests frequently recommending it for those seeking a romantic getaway. The ambiance is ideal for honeymooners with touches like rose petals and swans made from towels on the bed, enhancing the honeymoon feel. Staff members also add to the experience by surprising couples with personalized touches such as rose petals and cakes, ensuring a memorable stay.
Overall, Hanoi Paon Hotel & Spa comes highly recommended for honeymooners seeking a romantic and memorable trip with its supportive and warm staff, attention to detail and enchanting ambiance making it a top choice.
Romantic
Guests have praised the quiet, centrally located rooms as perfect for a romantic vacation. The sun terrace, complete with lounge furniture, enhances the relaxing and couple-friendly atmosphere. Whether it's breakfast with a view or simply lounging by the beautiful romantic pool, this hotel ensures a memorable stay with its attention to detail.
The staff at Hanoi Paon Hotel & Spa are noted for being attentive, friendly and charming, further elevating the romantic experience. This combination of a charming, peaceful setting and excellent service makes the hotel an excellent choice for a romantic holiday, trip or break. The romantic vibes and ambiance consistently make it a top recommendation for couples seeking a lovely place to connect and unwind.
Yes, Hanoi Paon Hotel & Spa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hanoi Paon Hotel & Spa.
No, Hanoi Paon Hotel & Spa doesn't allow dogs.
No, parking facilities aren't available at Hanoi Paon Hotel & Spa.
Yes, Hanoi Paon Hotel & Spa has a gym.
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