Hanoi Paradise Center Hotel & Spa
Hanoi
21.03051500,
105.85612900
,
22/5 Hang Voi Street, Ly Thai To Ward, Hoan Kiem District, Vietnam
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Summary of reviewsHanoi Paradise Center Hotel & Spa is highly regarded for its prime location in the heart of Hanoi's Old Quarter, affording easy access to key attractions like Hoan Kiem Lake and the night market, yet providing a tranquil retreat on a quiet side street. The hotel’s friendly and supportive staff receive consistent praise for their exceptional service, contributing significantly to the overall positive guest experience.
The breakfast offerings are positively reviewed for their taste and variety with a mix of Western and Vietnamese dishes catering to different dietary needs, including vegetarian and vegan options. While there is some feedback about the selection becoming repetitive, the breakfast is generally deemed good value for money.
Guestrooms are noted for being clean, modern and comfortable, though some find the room sizes smaller than expected. However, upgraded rooms are appreciated for their spaciousness and amenities. The hotel excels in cleanliness overall with both rooms and public areas maintained to a high standard, thanks to the diligent housekeeping staff.
The hotel’s WiFi is frequently highlighted for its strong signal and fast speeds, suitable for both casual use and remote work, despite occasional connection issues in specific areas. The spa garners positive remarks for its quality massages, professional staff and relaxing ambiance, although its size could be improved.
Parking facilities are excellent and secure, providing added convenience for guests with vehicles. The hotel is also recommended for families, offering spacious family rooms and kid-friendly services that enhance the experience for parents and children alike.
Beds at the hotel receive generally positive feedback for their comfort and cleanliness, though individual preferences regarding firmness result in varied experiences. Lastly, while the hotel’s four-star rating is debated by some, the consensus is that it offers exceptional value for money with consistently good service and clean accommodations, making it a top choice for both leisure and business travelers.
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The breakfast offerings are positively reviewed for their taste and variety with a mix of Western and Vietnamese dishes catering to different dietary needs, including vegetarian and vegan options. While there is some feedback about the selection becoming repetitive, the breakfast is generally deemed good value for money.
Guestrooms are noted for being clean, modern and comfortable, though some find the room sizes smaller than expected. However, upgraded rooms are appreciated for their spaciousness and amenities. The hotel excels in cleanliness overall with both rooms and public areas maintained to a high standard, thanks to the diligent housekeeping staff.
The hotel’s WiFi is frequently highlighted for its strong signal and fast speeds, suitable for both casual use and remote work, despite occasional connection issues in specific areas. The spa garners positive remarks for its quality massages, professional staff and relaxing ambiance, although its size could be improved.
Parking facilities are excellent and secure, providing added convenience for guests with vehicles. The hotel is also recommended for families, offering spacious family rooms and kid-friendly services that enhance the experience for parents and children alike.
Beds at the hotel receive generally positive feedback for their comfort and cleanliness, though individual preferences regarding firmness result in varied experiences. Lastly, while the hotel’s four-star rating is debated by some, the consensus is that it offers exceptional value for money with consistently good service and clean accommodations, making it a top choice for both leisure and business travelers.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
4-Star Hotel
Guest Reviews
Located at the heart of Hanoi's Old Quarter, Hanoi Paradise Center Hotel & Spa offers a convenient base for exploring the city. The hotel's central position makes it a short walk from Hoan Kiem Lake, the night market and numerous restaurants and shops. Guests appreciate the ease of access to major attractions with many sites within walking distance. Despite its central location, the hotel is nestled in a quiet side street, providing a peaceful retreat from the bustling city. The combination of its superb location and helpful, friendly staff makes it an ideal choice for those looking to immerse themselves in Hanoi's vibrant culture while enjoying a quiet and comfortable stay.
The breakfast at Hanoi Paradise Center Hotel & Spa generally receives high praise from guests with many commending its delicious taste and variety. The breakfast buffet offers a mix of Western and Vietnamese dishes and some reviews highlight the options available for vegetarian and vegan diets. Guests appreciate the ample and varied choices, including fresh fruits, noodles, pho and a range of hot dishes prepared to order, such as omelettes. The service is often described as good with the staff being attentive and accommodating, which further enhances the breakfast experience.
However, some guests note that the breakfast could benefit from more variety, mentioning that the selection can sometimes feel limited or repetitive. There are occasional comments about the coffee not being up to standard and suggestions for more fruit and Western options. Despite these minor critiques, the breakfast is largely considered good value for money and adds positively to the hotel's overall experience.
In summary, the breakfast at Hanoi Paradise Center Hotel & Spa is generally well-received for its taste, variety and quality, though there is room for slight improvements in diversity and selection.
Hanoi Paradise Center Hotel & Spa offers a range of rooms that are predominantly clean and comfortable, providing a decent stay for visitors. Many guests found the rooms to be modern, well-maintained and nicely furnished. The cleanliness of the rooms and amenities is consistently praised with several reviews highlighting that the rooms are clean, cozy and elegant.
However, the size of the rooms appears to be a recurring concern. Many guests mentioned that the rooms are smaller than expected, sometimes even cramped, but still functional and adequate for short stays or for those spending most of their time exploring the city rather than in the hotel. In contrast, some reviews indicate that there are also spacious rooms available, especially the upgraded ones, which were appreciated for their comfort and amenities.
Guests appreciated the quiet, comfortable bedding and well-equipped rooms, which often included amenities like a safe, fridge and good air conditioning. There were positive notes about the quietness of the rooms, despite the hustle and bustle of the surrounding streets. Some guests also enjoyed the modern decor and stylish design of the hotel interiors.
On the downside, a few reviews mentioned specific issues such as small bathrooms, occasional odd setups and some rooms needing renovation. Noise from adjacent rooms and hallways was also cited as a problem in some cases and there were complaints about misleading photos showing larger rooms than what was actually provided.
Overall, the Hanoi Paradise Center Hotel & Spa delivers on cleanliness and basic comfort with variability in room sizes being the main drawback. It's an adequate choice for a stay in Hanoi, particularly if one is not overly concerned with room size or is fortunate enough to receive an upgraded room.
The reviews for the beds at Hanoi Paradise Center Hotel & Spa highlight a generally positive experience with some variations in comfort levels. Guests frequently described the beds as comfortable, clean and well-maintained. Many appreciated the large, spacious beds and found the mattresses to be supportive, often noting the excellent bedding. Words like comfy, soft and massive were commonly used to depict the overall impression of the bed quality.
However, there were some disparities in guest experiences. A portion of visitors mentioned that the beds were a bit too hard or had mattresses that felt worn out. Pillows received mixed reviews with some finding them uncomfortable or even damp, while others noted they were just fine. Despite these occasional criticisms, the consensus leans towards a positive assessment of the beds with many guests emphasizing their comfort and cleanliness. For those prioritizing a good night's sleep, the hotel generally seems to deliver on its promise of comfortable beds, though personal preferences on firmness might influence individual experiences.
Hanoi Paradise Center Hotel & Spa has received an overwhelming number of positive reviews specifically highlighting its exceptional cleanliness. Guests repeatedly mentioned that the rooms are very clean, comfortable and well-maintained. The hotel itself is described as spotless and well-kept, reflecting high standards of hygiene and attention to detail. Despite some minor setbacks, like occasional issues with the shower drain or a bit of dust on the air conditioner grilles, the overall impression remains highly favorable. The polite and efficient housekeeping staff ensure that the rooms are cleaned daily and the bedding is always fresh.
Guests appreciated the clean and modern interiors of the rooms, though some found them a bit smaller than expected. The public areas, including the hotel lobby, were also regularly highlighted as being clean and inviting. The dining area, although noted as somewhat outdated and having occasional cleanliness issues, did not detract significantly from the overall positive experience.
Many reviews praised the friendly and attentive staff, contributing to a pleasant and comfortable stay. The consistent cleanliness of the hotel, combined with its supportive staff, well-maintained facilities and comfortable atmosphere, makes it a recommended choice for visitors seeking a clean and cozy place to stay in Hanoi.
The Hanoi Paradise Center Hotel & Spa receives consistent praise for its exceptionally friendly and accommodating staff, who are frequently described as "welcoming," "enthusiastic," and "professional." Guests often highlight individuals like Jack, Lyn and other members of the front desk team for their kindness and outstanding service. Visitors have noted that the staff's excellent English skills make communication seamless and their helpfulness extends to organizing tours, providing recommendations for local attractions and restaurants and assisting with transportation arrangements.
Many reviews emphasize how the staff go above and beyond to ensure a comfortable stay, offering flexible check-out times, taking care of luggage and providing impeccable customer service. The hotel's hospitality is described as top-notch with personnel always available to help and quick to respond to any inquiries. Guests appreciate the warm and supportive environment with staff frequently being noted for their smiles and willingness to assist with any needs.
Overall, the staff at Hanoi Paradise Center Hotel & Spa significantly contribute to a positive and memorable experience for guests, making them feel well-cared for and eager to return. The consistent accolades for their service and demeanor highlight the exceptional hospitality the hotel offers.
Hanoi Paradise Center Hotel & Spa offers a generally excellent WiFi experience, making it a top choice for travelers who need reliable internet during their stay. Reviews consistently highlight the hotel's strong WiFi signal and very fast internet speeds, which are available for free and accessible throughout the property, including all floors. Many guests found the WiFi to be high-quality and suitable for both basic use and more demanding tasks like remote work.
However, there are mixed opinions about the public WiFi, which some guests found to have a weaker connection. A few also noted occasional connection issues in specific rooms, mentioning the WiFi was a bit unreliable or even excruciatingly slow at times. Despite these isolated concerns, the overall consensus is that the WiFi at Hanoi Paradise Center Hotel & Spa is among the best many travelers have experienced in Hanoi and Vietnam as a whole.
The spa at Hanoi Paradise Center Hotel & Spa has received generally positive feedback from guests. Many highlighted the excellent and well-maintained facilities, describing the atmosphere as relaxing and comfortable. The massages often stand out with numerous guests rating them among the best they've experienced and pointing out their exceptional quality. The spa staff also received praise for their professionalism and pleasant demeanor.
The spa services were noted to be available late at night, which adds flexibility for guests. Some guests appreciated the reasonable rates for spa treatments, making luxury more accessible. Despite some concerns about a small spa size and a few suggestions for improvement and variety in services, the overall sentiment remained positive with many recommending the massages.
Additionally, the hotel's staff, including individuals assisting with spa bookings, garnered commendations for their helpfulness. The convenient location and well-maintained environment of the hotel further complemented the spa experience, making Hanoi Paradise Center Hotel & Spa a recommended choice for both relaxation and accommodation.
Hanoi Paradise Center Hotel & Spa offers excellent and secure on-site parking facilities that guests frequently commend. Visitors benefit from easy and ample parking space, including free underground and overnight parking options. The hotel provides a dedicated parking area, ensuring convenience and peace of mind with its secure parking for all guests. The staff is also noted for their assistance with parking needs.
Hanoi Paradise Center Hotel & Spa stands out as an excellent choice for families, offering a welcoming and family-oriented environment. The hotel provides spacious family rooms, often consisting of two separate rooms with connecting doors, making it extremely convenient for parents traveling with children. Guest feedback highlights the hotel's kid-friendly services and facilities, emphasizing its suitability for family stays.
The staff are frequently praised for their warm, friendly and helpful nature, contributing significantly to the comfort and positive experiences of families. Special mentions include the extra mile taken by the staff to assist with children's needs, such as preparing baby's food and accommodating early flights with take-away breakfasts.
While some reviews noted that the rooms could feel a bit cramped, the overall sentiment is that the rooms are manageable and suitable for family stays. The hotel's family-friendly services, such as children's facilities and engaging staff, further enhance its appeal. Additionally, the hotel's breakfast options cater well to families and some guests appreciated being granted access to an empty room for their baby to sleep.
All in all, the combination of excellent service, thoughtful amenities and a welcoming atmosphere makes Hanoi Paradise Center Hotel & Spa highly recommended for families looking to have an enjoyable stay in Hanoi.
Hanoi Paradise Center Hotel & Spa has garnered mixed reviews regarding its claimed four-star rating. While some guests felt that the hotel doesn't quite meet the official four-star standards, particularly when compared to European benchmarks, the general consensus points to an excellent value for money. Despite some discrepancies with its four-star designation, especially concerning the bathroom and breakfast quality, the hotel's service and attention to detail have been commended as typically at a four-star level.
Guests highlighted the hotel as one of the best places they've stayed at in Vietnam, praising its affordability and consistently clean accommodations with daily refreshed linens and towels. The reasonable pricing was frequently noted, making it an attractive option for budget-conscious travelers looking for good quality facilities. The hotel rates well in terms of overall guest satisfaction, balancing cost with the comforts expected of higher-rated establishments.
Hanoi Paradise Center Hotel & Spa is praised for its suitability for business travelers. Many guests highlight its convenient downtown location and the availability of on-site business facilities, such as a business center, conference rooms and well-equipped meeting rooms. The hotel is appreciated for being ideal for business visits, trips and stays with several guests mentioning it as a good choice for short stays and business travel.
The hotel staff, particularly individuals like Kim, have been noted for their helpfulness, enhancing the overall experience for business guests. Many have expressed satisfaction with their stays, pointing out the very good value for money and highly recommending the hotel for business purposes.
While some improvements are suggested to better cater to a business environment, overall feedback indicates that guests feel happy and safe during their business travels. The hotel is frequently chosen for repeat visits due to its hospitable staff and business-friendly amenities with many planning to stay there again for their future business trips.
Hanoi Paradise Center Hotel & Spa offers impressive accessibility features that cater well to guests with disabilities. The hotel and its facilities, including rooms, are easily accessible and wheelchair friendly. Guests noted that accessibility features are well implemented, ensuring convenience for all. The presence of elevator service further aids in making movement within the hotel smooth and hassle-free.
Located in an easily reachable area, the hotel can be found without difficulty and is within easy walking distance to various attractions. Though it is situated in a narrow street, which might initially seem intimidating, it does not pose significant accessibility issues for guests. Despite some reviews suggesting that the entrance would be better placed on the main road, overall accessibility to the hotel remains commendable.
In summary, Hanoi Paradise Center Hotel & Spa successfully provides accessible accommodations, ensuring a comfortable stay for guests with disabilities.
Hanoi Paradise Center Hotel & Spa offers a lovely experience designed for honeymooners. Renowned for its romantic and quiet atmosphere, it is perfect for those seeking a serene getaway. The hotel provides great honeymoon packages and special services that enhance the overall experience. Guests have appreciated the effort put into making their stay memorable with thoughtful touches such as room decorations and personalized honeymoon wishes displayed on the bed. The honeymoon suite stands out as an ideal option, creating a delightful and intimate ambiance for couples. Overall, it is highly recommended for those celebrating their honeymoon.
In the heart of Hanoi, the Hanoi Paradise Center Hotel & Spa provides a tranquil escape from the bustling city. Guests frequently highlight its calm, quiet and silent location, which sets the stage for an intimate experience. The hotel seems particularly suited for romantic getaways, creating a perfect atmosphere with its romantic scenery and charming hotel setting.
Ideal for couples seeking a romantic retreat, the ambiance is enhanced by thoughtful touches like rooms featuring cute balconies. Such details add a romantic touch to the overall experience, making stays here truly memorable. This hotel comes highly recommended for those looking to immerse themselves in a serene and romantic environment.
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Location
Breakfast
However, some guests note that the breakfast could benefit from more variety, mentioning that the selection can sometimes feel limited or repetitive. There are occasional comments about the coffee not being up to standard and suggestions for more fruit and Western options. Despite these minor critiques, the breakfast is largely considered good value for money and adds positively to the hotel's overall experience.
In summary, the breakfast at Hanoi Paradise Center Hotel & Spa is generally well-received for its taste, variety and quality, though there is room for slight improvements in diversity and selection.
Rooms
However, the size of the rooms appears to be a recurring concern. Many guests mentioned that the rooms are smaller than expected, sometimes even cramped, but still functional and adequate for short stays or for those spending most of their time exploring the city rather than in the hotel. In contrast, some reviews indicate that there are also spacious rooms available, especially the upgraded ones, which were appreciated for their comfort and amenities.
Guests appreciated the quiet, comfortable bedding and well-equipped rooms, which often included amenities like a safe, fridge and good air conditioning. There were positive notes about the quietness of the rooms, despite the hustle and bustle of the surrounding streets. Some guests also enjoyed the modern decor and stylish design of the hotel interiors.
On the downside, a few reviews mentioned specific issues such as small bathrooms, occasional odd setups and some rooms needing renovation. Noise from adjacent rooms and hallways was also cited as a problem in some cases and there were complaints about misleading photos showing larger rooms than what was actually provided.
Overall, the Hanoi Paradise Center Hotel & Spa delivers on cleanliness and basic comfort with variability in room sizes being the main drawback. It's an adequate choice for a stay in Hanoi, particularly if one is not overly concerned with room size or is fortunate enough to receive an upgraded room.
Beds
However, there were some disparities in guest experiences. A portion of visitors mentioned that the beds were a bit too hard or had mattresses that felt worn out. Pillows received mixed reviews with some finding them uncomfortable or even damp, while others noted they were just fine. Despite these occasional criticisms, the consensus leans towards a positive assessment of the beds with many guests emphasizing their comfort and cleanliness. For those prioritizing a good night's sleep, the hotel generally seems to deliver on its promise of comfortable beds, though personal preferences on firmness might influence individual experiences.
Cleanliness
Guests appreciated the clean and modern interiors of the rooms, though some found them a bit smaller than expected. The public areas, including the hotel lobby, were also regularly highlighted as being clean and inviting. The dining area, although noted as somewhat outdated and having occasional cleanliness issues, did not detract significantly from the overall positive experience.
Many reviews praised the friendly and attentive staff, contributing to a pleasant and comfortable stay. The consistent cleanliness of the hotel, combined with its supportive staff, well-maintained facilities and comfortable atmosphere, makes it a recommended choice for visitors seeking a clean and cozy place to stay in Hanoi.
Staff
Many reviews emphasize how the staff go above and beyond to ensure a comfortable stay, offering flexible check-out times, taking care of luggage and providing impeccable customer service. The hotel's hospitality is described as top-notch with personnel always available to help and quick to respond to any inquiries. Guests appreciate the warm and supportive environment with staff frequently being noted for their smiles and willingness to assist with any needs.
Overall, the staff at Hanoi Paradise Center Hotel & Spa significantly contribute to a positive and memorable experience for guests, making them feel well-cared for and eager to return. The consistent accolades for their service and demeanor highlight the exceptional hospitality the hotel offers.
Wi-Fi
However, there are mixed opinions about the public WiFi, which some guests found to have a weaker connection. A few also noted occasional connection issues in specific rooms, mentioning the WiFi was a bit unreliable or even excruciatingly slow at times. Despite these isolated concerns, the overall consensus is that the WiFi at Hanoi Paradise Center Hotel & Spa is among the best many travelers have experienced in Hanoi and Vietnam as a whole.
Spa
The spa services were noted to be available late at night, which adds flexibility for guests. Some guests appreciated the reasonable rates for spa treatments, making luxury more accessible. Despite some concerns about a small spa size and a few suggestions for improvement and variety in services, the overall sentiment remained positive with many recommending the massages.
Additionally, the hotel's staff, including individuals assisting with spa bookings, garnered commendations for their helpfulness. The convenient location and well-maintained environment of the hotel further complemented the spa experience, making Hanoi Paradise Center Hotel & Spa a recommended choice for both relaxation and accommodation.
Parking
Family
The staff are frequently praised for their warm, friendly and helpful nature, contributing significantly to the comfort and positive experiences of families. Special mentions include the extra mile taken by the staff to assist with children's needs, such as preparing baby's food and accommodating early flights with take-away breakfasts.
While some reviews noted that the rooms could feel a bit cramped, the overall sentiment is that the rooms are manageable and suitable for family stays. The hotel's family-friendly services, such as children's facilities and engaging staff, further enhance its appeal. Additionally, the hotel's breakfast options cater well to families and some guests appreciated being granted access to an empty room for their baby to sleep.
All in all, the combination of excellent service, thoughtful amenities and a welcoming atmosphere makes Hanoi Paradise Center Hotel & Spa highly recommended for families looking to have an enjoyable stay in Hanoi.
4 Star
Guests highlighted the hotel as one of the best places they've stayed at in Vietnam, praising its affordability and consistently clean accommodations with daily refreshed linens and towels. The reasonable pricing was frequently noted, making it an attractive option for budget-conscious travelers looking for good quality facilities. The hotel rates well in terms of overall guest satisfaction, balancing cost with the comforts expected of higher-rated establishments.
Business
The hotel staff, particularly individuals like Kim, have been noted for their helpfulness, enhancing the overall experience for business guests. Many have expressed satisfaction with their stays, pointing out the very good value for money and highly recommending the hotel for business purposes.
While some improvements are suggested to better cater to a business environment, overall feedback indicates that guests feel happy and safe during their business travels. The hotel is frequently chosen for repeat visits due to its hospitable staff and business-friendly amenities with many planning to stay there again for their future business trips.
Accessible
Located in an easily reachable area, the hotel can be found without difficulty and is within easy walking distance to various attractions. Though it is situated in a narrow street, which might initially seem intimidating, it does not pose significant accessibility issues for guests. Despite some reviews suggesting that the entrance would be better placed on the main road, overall accessibility to the hotel remains commendable.
In summary, Hanoi Paradise Center Hotel & Spa successfully provides accessible accommodations, ensuring a comfortable stay for guests with disabilities.
Honeymoon
Romantic
Ideal for couples seeking a romantic retreat, the ambiance is enhanced by thoughtful touches like rooms featuring cute balconies. Such details add a romantic touch to the overall experience, making stays here truly memorable. This hotel comes highly recommended for those looking to immerse themselves in a serene and romantic environment.
No, Hanoi Paradise Center Hotel & Spa doesn't have any pool.
Yes, a spa is available at Hanoi Paradise Center Hotel & Spa.
No, Hanoi Paradise Center Hotel & Spa doesn't allow dogs.
Yes, parking facilities are available at Hanoi Paradise Center Hotel & Spa.
No, Hanoi Paradise Center Hotel & Spa doesn't have a gym.
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