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Summary of reviewsL'Signature Hotel & Spa in Hanoi has received overwhelmingly positive reviews across various aspects of its service, amenities and location. Situated in the heart of Hanoi's historic Old Quarter, the hotel's placement is unrivaled, providing easy walking access to major attractions like Hoan Kiem Lake, vibrant markets, cultural landmarks and numerous dining and entertainment options. Guests consistently highlight the convenience and tranquility of the location, making it an ideal base for exploring the city.
The breakfast at L'Signature Hotel & Spa is widely praised for its variety, quality and taste. With a diverse buffet catering to both Vietnamese and European palates, guests enjoy plentiful, delicious and well-prepared meals, often with stunning city views. While some guests experience minor inconveniences due to the temporary move of breakfast services to a nearby sister hotel during renovations, the high standards of food and service remain commendable.
The rooms at L'Signature Hotel & Spa are noted for their cleanliness, comfort and modern design. Spacious, well-decorated and equipped with high-quality furnishings, the guest rooms offer a luxurious stay. Complimentary room upgrades are frequently mentioned, enhancing the overall experience. The beds, described as exceptionally comfortable, contribute to a restful stay and the modern amenities, including effective air conditioning and soundproofing, ensure a serene environment.
Cleanliness is a standout feature with guests consistently remarking on the spotless condition of both the rooms and shared areas. The hotel's new, modern and beautifully decorated ambiance adds to its overall appeal.
The staff receive exceptional praise for their friendliness, efficiency and dedication to guest satisfaction. Notable individuals such as Leo, Justin, Nancy and Tina are frequently mentioned for their outstanding service and warm hospitality. The team's attentiveness and professionalism significantly enhance the guest experience, making visits memorable and enjoyable.
While the spa facilities are still under construction, guests express optimism about the hotel's potential in wellness and relaxation once these amenities are operational. Family-friendly services, including extra beds and complimentary bicycles, make the hotel a good choice for family holidays.
Business travelers appreciate the serene atmosphere and exceptional service, finding the hotel well-suited for business needs with specific facilities to accommodate work requirements.
Overall, L'Signature Hotel & Spa's combination of an excellent location, comfortable and modern accommodations, high standards of cleanliness, delicious breakfast options and exceptional staff service make it a highly recommended destination for travelers seeking a luxurious and convenient stay in Hanoi. Show more
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Hotel for Yoga
As the name suggests, this hotel features a spa, which may offer wellness treatments and facilities suitable for guests looking for relaxation and rejuvenation, possibly including services that complement yoga.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Business Hotel
Small Hotel
4-Star Hotel
Room Types
Deluxe WindowOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit offers 1 bed.
Junior Suite with BalconyThe air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Executive Suite WindowThe air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. The suite provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit offers 1 bed.
Royal Suite City View With BalconyThe air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. The suite provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Signature Suite City View With BalconyThis spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Signature Grand Suite City View With TerraceThe hot tub and spa bath are the special features of this suite. Featuring 1 bedroom, this spacious suite offers 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. The air-conditioned suite provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Superior Double RoomThis room doesn't have windows. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This double room is air-conditioned and features a flat-screen TV with streaming services, soundproof walls, a minibar and a tea and coffee maker. The unit offers 1 bed.
Guest Reviews
Location
L'Signature Hotel & Spa boasts a remarkable location in the heart of Hanoi's historic Old Quarter. The hotel's placement is described as exceptional and unbeatable, placing guests right in the center of the action yet tucked away on a quiet street, ensuring a tranquil stay. Positioned just a few steps from the picturesque Hoan Kiem Lake, the hotel provides easy walking access to many of Hanoi's main attractions, including vibrant markets, cultural landmarks, numerous spas and a plethora of dining options. Guests repeatedly emphasized the convenience of being able to explore Hanoi on foot due to the hotel's central location. The area is not only rich with historical significance but also filled with shops, restaurants and bars, making it an ideal base for both sightseeing and experiencing the local culture. Despite being centrally located, the hotel maintains a peaceful ambiance, away from the hustle and bustle of the busier streets. With its prime location, L’Signature Hotel & Spa offers an excellent and strategically superb base for anyone looking to experience the best of Hanoi.
Breakfast
The breakfast experience at L'Signature Hotel & Spa receives widespread praise from guests for its variety, quality and thoughtful service. Guests frequently highlight the breakfast as plentiful, delicious and tastefully prepared with options catering to both Vietnamese and European palates. The breakfast buffet is often described as amazing, very nice and excellent with a great variety of dishes. Many guests appreciated the stunning city views available while dining, particularly from the hotel's top floors or terrace areas.
However, due to ongoing renovations, breakfast is sometimes provided at a nearby sister hotel, which is within a short walking distance. While some found this arrangement less than ideal, the majority of guests noted that the quality of the food and the variety offered at the sister hotel were excellent. The hotel staff also received commendations for arranging packed breakfasts for early departures, ensuring guests still enjoyed a hearty start to their day.
Overall, while the need to visit a neighboring hotel for breakfast might be seen as a minor inconvenience by some, the high quality and extensive range of the breakfast offerings left a positive impression on most guests.
Rooms
L'Signature Hotel & Spa has garnered praise for its exceptional room offerings, consistently noted for their cleanliness, comfort and modern design. Guests have highlighted the spaciousness of the rooms, often describing them as big and roomy with luxurious and beautifully appointed furnishings. The modernity and elegance of the hotel, being brand new with an opening in 2024, have contributed to the rave reviews of the accommodations, which are tastefully decorated and equipped with new, high-quality furniture and amenities.
The hotel appears to value guest satisfaction highly, as numerous reviews mention complimentary room upgrades to suites, including the Royal Suite, which is notably spacious with a beautiful bathroom and terrace-style balcony doors. The beds are repeatedly described as very comfortable, contributing to a restful stay with many guests appreciating the bright, cozy and well-maintained rooms.
Rooms also feature excellent facilities, including high-quality bathrooms with lovely showers, new fixtures and effective air conditioning. The soundproofing was positively noted, ensuring quiet rooms at night despite a central location. Some rooms come with balconies offering pleasant views and an added sense of luxury.
Housekeeping standards are particularly commended with many remarks on the immaculate condition of the rooms, maintained to perfection throughout the stay. The décor is consistently described as stylish, chic and modern, reinforcing the hotel's emphasis on creating a comfortable and visually appealing environment for its guests.
Overall, the rooms at L'Signature Hotel & Spa stand out for their cleanliness, modern amenities, spaciousness and thoughtful decoration, making it a highly recommended choice for travelers seeking comfort and luxury.
Beds
Guests of L'Signature Hotel & Spa frequently praise the superior quality of the beds in their reviews. The recurring theme is their exceptional comfort with many describing the beds as very comfortable, soft and of high quality. Various room types, including executive suites and those with king-size beds, were highlighted for their extra-large and comfortable beds, ensuring a restful sleep. Reviewers also appreciated the combination of comfort elements, such as the comfortable pillows and comforters, which contributed to an excellent overall sleeping experience. Guests noted that the beds were not too firm, adding to the comfort. The quality of the beds, along with the superb bath and separate showers in the rooms, left a lasting impression with many guests commenting on how well they slept. The consistency in positive feedback underscores that the hotel places significant emphasis on providing a comfortable and restful environment for its guests.
Cleanliness
L'Signature Hotel & Spa impresses guests with its exceptional cleanliness, consistently reported across numerous reviews. The hotel's rooms are repeatedly described as being very clean, spotless and well-maintained with some guests highlighting that the level of cleanliness exceeded their expectations. Visitors appreciate the hotel's new, modern and beautifully decorated ambiance, which complements its pristine condition.
Guests find the rooms not only clean but also comfortable, functional and luxurious. The overall facility, including the shared areas, maintains an impeccable standard of hygiene. The staff, noted for being lovely and helpful, contribute to the hotel’s welcoming atmosphere. Additionally, phrases like "immaculately clean" and "spiffy" hint at a meticulous attention to detail throughout the establishment.
Overall, L'Signature Hotel & Spa stands out as a comfortable, modern and extremely clean destination, consistently delivering an immaculate environment for its guests.
Staff
The staff at L'Signature Hotel & Spa consistently receive glowing praise for their exceptional service and friendliness. Guests highlight the staff's faultless efficiency with many describing them as incredibly helpful, accommodating and responsive. Notable figures such as managers Leo and Justin, as well as team members like Nancy and Tina, are frequently mentioned for their attentiveness and warm hospitality.
Visitors are treated like royalty from the moment they arrive with staff always going out of their way to ensure comfort and satisfaction. The team is highly professional, offering invaluable recommendations and assisting with reservations for various services, ensuring a seamless experience even during late arrivals.
Guests appreciate the superb and polite service with many staff members remembered for their exceptional attitudes and courteous interactions. Simple gestures like a welcoming tea or personalized guidance to destinations demonstrate the team's thoughtfulness and dedication. The overall impression left by the hotel staff is one of warmth and professionalism, contributing significantly to guests' positive experiences and making stays at L'Signature Hotel & Spa memorable and enjoyable.
Spa
L'Signature Hotel & Spa boasts potential in the realm of wellness and relaxation; however, recent guest experiences have indicated that the spa facilities are still under construction. Despite being advertised as a spa hotel, visitors have found that the spa, along with the restaurant and rooftop bar, are not yet operational. Many guests expressed disappointment in the lack of available spa services with some specifically mentioning their desire for a complete spa experience. Though the hotel holds promise with its planned amenities, it is currently unable to meet the expectations set by its advertising. Prospective visitors should be aware that these key facilities are still in development.
Family
L'Signature Hotel & Spa stands out for its family-friendly environment, offering facilities such as extra beds to comfortably accommodate families. The hotel is praised for its friendly and helpful team, ensuring a pleasant stay for guests of all ages. It is described as a good choice for family members looking to enjoy quality time together. Families can also take advantage of complimentary bicycles, which add an extra element of fun and convenience to their stay. Despite the overwhelmingly positive feedback, it's worth noting that not all experiences were universally positive with an isolated low rating present among the reviews.
4 Star
L'Signature Hotel & Spa, a small boutique hotel, offers a modern, clean and functional four-star experience that exceeds typical expectations for its rating. Guests have praised the luxurious and super clean environment, noting the high standards maintained throughout. While the hotel is still in its soft launch phase with the breakfast and spa facilities not yet complete due to ongoing renovations, the service provided already surpasses standard hospitality levels. The staff makes every effort to ensure guests have a pleasant stay, frequently accommodating room changes and fulfilling requests efficiently. L'Signature Hotel & Spa is highly recommended by travelers from various countries with many confident that once the additional amenities are completed, it will be an even better choice for accommodation.
Business
L'Signature Hotel & Spa in Hanoi has garnered positive feedback from business travelers, who frequently highlight its exceptional service, serene atmosphere and suitability for business needs. Guests have repeatedly praised the hotel for its outstanding service from beginning to end, adding that the staff made considerable efforts to ensure a wonderful stay. The calm and serene environment is ideal for business assistants, offering a peaceful retreat after a long day. The hotel also offers specific business facilities, enhancing its appeal for those on work trips. Frequent visitors to Hanoi have noted that L'Signature Hotel & Spa stands out among other 5-star accommodations, making it a prime choice for business travelers.
No, L'Signature Hotel & Spa doesn't have any pool.
Yes, a spa is available at L'Signature Hotel & Spa.
No, L'Signature Hotel & Spa doesn't allow dogs.
No, parking facilities aren't available at L'Signature Hotel & Spa.