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Summary of reviewsLake View Hotel in Hanoi offers a delightful experience for its guests, primarily highlighted by its remarkable location and impressive service. Situated right by the scenic West Lake, the hotel provides breathtaking views that serve as a serene backdrop, which greatly enhances its appeal. Despite its position on a busy narrow road, the hotel's proximity to various dining and entertainment options, alongside easy access to major attractions, makes it a favored choice for travelers seeking tranquility within reach of city conveniences. The area surrounding the hotel is enriched with numerous cafes, adding to its charm.
Rooms at Lake View Hotel reflect a blend of comfort and style, consistently praised for their welcoming and relaxing ambiance. Guests highlight the cleanliness and modern design, noting that the rooms are beautifully appointed even when sometimes smaller than anticipated. The amenities are appreciated for their quality, ensuring good value for the price paid. Minor issues like occasional cigarette smoke odor and maintenance needs are noted, but the overall experience remains highly pleasant.
The hotel's cleanliness is a standout feature, with guests frequently noting the spotless bathrooms and efficient housekeeping. Although minor cleanliness lapses are mentioned occasionally, the predominant opinion underscores the hotel's high sanitation standards, contributing significantly to a comfortable stay.
The staff at Lake View Hotel greatly amplify the experience, renowned for their amiable and supportive demeanor. Numerous positive reviews praise the team's friendliness, professionalism, and enthusiasm, particularly the front desk, receptionist, and concierge. The personnel are described as going above and beyond, facilitating outdoor activities and making guests feel genuinely welcome. The personal touch from the staff, including the gentle boss lady and vibrant Vietnamese team members, creates a warm atmosphere that enhances the overall hospitality.
Overall, Lake View Hotel is a highly recommended choice for travelers in Hanoi, offering stunning views, comfortable and clean accommodations, and an exceptional level of service, all contributing to a memorable stay. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Parking
Accessible Hotel
Small Hotel
3-Star Hotel
Room Types
Deluxe Double or Twin Room with City ViewFeaturing free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned twin/double room features a flat-screen TV with cable channels, a minibar, a wardrobe, an electric kettle as well as city views.
Suite with Lake ViewThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Boasting a terrace with lake views, this suite also offers air conditioning and a flat-screen TV with cable channels. The unit has 2 beds.
Junior SuiteThis suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Featuring a terrace with lake views, this suite also provides air conditioning and a flat-screen TV with cable channels. The unit offers 1 bed.
Superior Double RoomThe unit has 1 bed.
Guest Reviews
Location
Nestled right in front of scenic West Lake in Hanoi, Lake View Hotel boasts an enviable location with beautiful, sweeping views of the water. Guests appreciate its convenient proximity to various dining and entertainment options, as well as the ease of access to major attractions just a short distance away. While the hotel sits on a busy narrow road, its position directly across from the lake more than compensates, offering visitors a serene backdrop. Although not within walking distance to the main tourist area, the location is favored for its tranquil lake vistas. The area around the hotel is studded with numerous cafes, enhancing the overall appeal. Clean facilities and friendly staff further contribute to the charm of this very nice hotel, making it a great spot for those seeking a stay with a stunning lake view at an attractive price.
Rooms
Nestled in a location that offers stunning views, Lake View Hotel manages to blend comfort and style within its walls. Guests often highlight the welcoming and relaxing ambiance of the rooms, which are consistently described as clean and beautifully appointed. The design of the hotel receives praise for its exceptional quality, and many guests appreciate the rooms' modern and fully equipped nature. Despite varying room sizes, the clever use of space ensures they remain functional and inviting.
While some guests find the rooms smaller than advertised, they still commend the clean and comfortable nature of the beds and bathrooms. Moreover, the amenities provided are frequently noted for their quality, suggesting a good value for the price paid. However, occasional issues such as the lingering smell of cigarette smoke and minor maintenance needs like shower drain cleaning arise.
Overall, Lake View Hotel succeeds in offering a pleasant and enjoyable room experience, especially for those who value cleanliness, modernity, and beautiful views.
Cleanliness
Lake View Hotel is often praised for its cleanliness, with guests frequently highlighting the spotless bathrooms and commendable housekeeping service. Many guests enjoy the clean rooms, describing them as both beautiful and cozy, contributing to a very clean overall structure. While there are occasional mentions of noise issues and some minor cleanliness lapses, such as dirt in the corners or a moldy bathroom, these observations are relatively infrequent compared to the predominance of positive remarks about the hotel's sanitation standards. Overall, Lake View Hotel consistently maintains a high level of cleanliness that most guests appreciate during their stay.
Staff
Lake View Hotel is renowned for its exemplary service and welcoming ambiance, as evidenced by numerous positive guest reviews. Visitors consistently commend the staff for their amiable and supportive nature, emphasizing their friendliness and enthusiasm. The front desk, led by an impressive team, frequently receives praise for going above and beyond in assisting guests. The receptionist and concierge are highlighted as particularly kind and helpful, ensuring a smooth and enjoyable stay. Guests note the staff's professionalism and passion, especially in facilitating outdoor activities, adding to the overall experience. The hotel's personnel, including the gentle boss lady and the vibrant Vietnamese team members, contribute to a warm atmosphere that makes travelers feel instantly at ease.
No, Lake View Hotel doesn't have any pool.
No, a spa isn't available at Lake View Hotel.
No, Lake View Hotel doesn't allow dogs.
Yes, parking facilities are available at Lake View Hotel.