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Summary of reviewsO'Gallery Premier Hotel & Spa, nestled in the vibrant heart of Hanoi's Old Quarter, stands out as an ideal haven for travelers eager to explore the city's cultural and shopping offerings. Its prime location provides convenient access to popular attractions like the Water Puppet Theatre and Railway Street, as well as numerous shops and restaurants, all within a comfortable walking distance. This boutique hotel boasts a charming and comfortable design, perfectly reflecting the lively atmosphere of the old town, making it a superb choice for a comprehensive Hanoi adventure.
The breakfast experience at the hotel is often highlighted as a standout feature, with guests praising the magnificent buffet and the selection of cooked-to-order items. Catering to diverse tastes, including vegan options and local Vietnamese cuisine, the breakfast is noted for its variety and quality. The attentive and friendly staff enhance the overall dining experience, consistently making it an exceptional start to guests' days.
In terms of accommodations, the O'Gallery Premier Hotel & Spa excels with its spacious, well-appointed, and tastefully furnished rooms. Cleanliness is a constant theme in guest reviews, with rooms being kept in pristine condition. The beds are particularly noted for their coziness. Rooms at the back promise a quiet retreat, while some suites offer impressive space and a lovely terrace feature. Despite the hotel’s older charm, it is well-maintained with attention to detail that extends to all necessary amenities for a comfortable stay. Room service complements the overall excellent hospitality provided by the staff.
The hotel's reputation for cleanliness is further reinforced by the consistent praise from guests. The establishment exudes a welcoming ambiance, free from strong detergent scents, and maintains high standards of maintenance across all areas. Although the bathroom layout might be a bit snug for some, the overall cleanliness and upkeep ensure a tranquil and comfortable experience.
Adding to the appeal of the O'Gallery Premier Hotel & Spa is its exceptional staff. Their outstanding service, marked by politeness, friendliness, and proficiency in English, often goes above and beyond to enhance the guest experience. The staff's professionalism, enthusiasm, and genuine friendliness leave a lasting impression, with specific members like Tracey receiving particular commendation for their exceptional service. The team's warmth and dedication to assisting guests with insightful recommendations contribute significantly to the hotel's esteemed reputation.
Overall, O'Gallery Premier Hotel & Spa successfully combines its fantastic location, exceptional breakfast, comfortable and clean accommodations, and superb staff service to create a memorable destination for those seeking comfort and style in Hanoi. Show more
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Hotel with Spa
O'Gallery Premier Hotel & Spa offers a relaxing environment with a range of spa treatments. The hotel is well-regarded for its excellent service and comfortable accommodations, enhancing the spa experience.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Accessible Hotel
4-Star Hotel
Room Types
Executive Double RoomLocated on high floors, this room is decorated in a neutral palette and provides a flat-screen TV, minibar and a work desk. En suite bathroom is fitted with a shower. Bathrobes are included.
Room can accommodate an extra bed.
Interconnecting rooms are subject to availability.
Premier Suite RoomThis elegant suite features a seating area furnished with a sofa, arm chairs and a tea table. It comes equipped with ambient mood lighting, a flat-screen LCD, an ergonomic work area and a minibar. Some units come with frescoes in the room. En suite marble bathroom features a walk-in shower.
Room can accommodate an additional guest on a rollaway bed.
Adjoining rooms are subject to availability.
Premium Double RoomThis stylish room overlooks the air-well and comes furnished with rich fabrics, classical art and wooden furniture. The room features a seating area, work desk and a flat-screen TV. A minibar and wardrobe are included. En suite marble bathroom features a shower.
Premium Connecting RoomThis 2-interconnecting rooms offer cosy wood interior. Connecting rooms come with a fireplace, flat-screen TV, minibar and wardrobe. En suite bathrooms feature a shower.
Royal Terrace Suite RoomThis elegant suite offers a spacious terrace with a lounging area, outdoor seating area that opens out to views of the city streets, as well as a walk-in closet. A flat-screen TV and minibar are included. En suite bathroom features a shower.
Deluxe Connecting RoomThis 2-interconnecting rooms offer cosy wood interior and come equipped with a flat-screen TV, minibar and wardrobe. En suite bathrooms feature a shower.
Royal Suite with BalconyThis suite offers views over Hanoi Old Quarter and the surrounding landscape through large windows. Providing plenty of natural light, this suite comes with a separate living area. The suite features white walls, wooden flooring, and silk curtains. Marble en-suite bathrooms each feature a full-size bathtub.
Royal Suite with City ViewFeaturing ambient mood lighting, spacious suite comes with a seating area with tea table, desk and minibar. En suite bathroom is equipped with a walk-in shower.
Selected suite offers a fresco, and marble bathroom.
Deluxe Double RoomThis well-appointed room offers art pieces, wooden furniture and view of the air well. Room also has air conditioning, a fan, flat-screen TV, and desk. En suite bathroom includes shower facility and free toiletries.
Deluxe Twin RoomOffering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This twin room is air-conditioned and has a seating area with a flat-screen TV, soundproof walls, a minibar, a wardrobe, as well as a safe deposit box. The unit has 2 beds.
Premium Twin RoomThe spacious twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bidet. This twin room has a minibar, a seating area, flat-screen TV, as well as fruit for guests. The unit has 2 beds.
Suite with City ViewThe hot tub is the standout feature of this suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a bidet. This suite features soundproof walls, flat-screen TV, garden views, as well as fruit for guests. The unit has 1 bed.
Guest Reviews
9.1
Excellent
Location
Nestled in the vibrant heart of Hanoi's Old Quarter, O'Gallery Premier Hotel & Spa boasts a location that is a dream for travelers eager to explore the city's rich cultural and shopping offerings. The hotel is conveniently positioned within easy walking distance to popular attractions such as the Water Puppet Theatre and Railway Street. Guests appreciate its central yet comfortably accessible setting, offering proximity to numerous shops and restaurants without the hustle and bustle of the crowded city center. The establishment provides a perfect base for exploration, with most sights just a short stroll away, including the central lake which is about a ten-minute walk. This boutique hotel is not just prized for its prime location; it is beautifully designed to offer comfort and charm, making it an ideal spot for those looking to experience the old town's vibrant atmosphere. With superb service and a practical setting central to everything, O'Gallery Premier Hotel & Spa is an excellent choice for those seeking a well-rounded Hanoi adventure.
Breakfast
The breakfast experience at O'Gallery Premier Hotel & Spa receives high praise from guests, highlighted by its magnificent buffet and selection of cooked-to-order items. Guests frequently describe the breakfast as excellent, delicious, and plentiful, with a wide variety of choices, including vegan options and local Vietnamese cuisine. The breakfast is noted for its quality and diversity, offering both buffet and à la carte options for a tailored dining experience. The attentive and friendly staff enhance the dining atmosphere, making it a standout part of the stay. Overall, the breakfast is consistently rated as an exceptional aspect of the hotel, providing guests with a satisfying start to their day.
Rooms
O'Gallery Premier Hotel & Spa in Hanoi seems to offer an inviting blend of comfort and elegance in its accommodations. Guests frequently praise the rooms for their spaciousness, describing them as both beautifully appointed and tastefully furnished. Cleanliness is a recurrent theme, with many highlighting the pristine condition of their rooms.
The beds contribute significantly to the comfort, with numerous mentions of their coziness. Rooms at the back of the building are notably quiet, providing a peaceful retreat even with the bustling street nearby. Those opting for suite rooms are rewarded with an impressive amount of space and excellent maintenance.
Despite the hotel’s older charm, it remains well-kept. Some rooms might lack natural light, yet guests find solutions in decent daylight alternatives. A lovely terrace feature in certain rooms adds to the appeal, offering a scenic spot for relaxation.
Attention to detail extends beyond aesthetics, with rooms equipped with all necessary amenities for a pleasant stay. Room service is applauded for its quality, complementing the excellent hospitality provided by the hotel’s staff. The team shines as the main stars of the establishment, ensuring guests feel welcomed and assisted with genuine warmth.
Overall, the O'Gallery Premier Hotel & Spa successfully merges spacious, well-furnished rooms with attentive service, creating an appealing destination for travelers seeking comfort and style in Hanoi.
Cleanliness
Travelers consistently praise the 'O'Gallery Premier Hotel & Spa for its impeccable standards of cleanliness. The hotel is renowned for maintaining a sparkling clean environment, ensuring an atmosphere that is both inviting and relaxing. Guests frequently highlight the comfort of the clean rooms, with beds that encourage restful sleep. The absence of strong detergent scents from sheets and towels adds to the sense of freshness. The entire establishment exudes a cozy ambiance, with pleasant aromas permeating every space.
Rooms are not only clean but also well-equipped and stylishly decorated, providing a tranquil setting for guests. The attention to cleanliness is evident throughout the hotel, contributing to a smoothly functioning stay where everything is in perfect condition. While the bathroom layout may be a bit tight for those who are taller or broader, the overall cleanliness and maintenance of the rooms ensure a quiet and comfortable experience. Enhancing this is the exceptional service from the staff, who are frequently commended for being both fantastic and extremely helpful.
Staff
The staff at O'Gallery Premier Hotel & Spa receive consistently high praise from guests for their outstanding service. Guests describe them as extremely polite, friendly, and helpful, with a commendable proficiency in English. Whether at the reception, in housekeeping, or the dining area, the staff excel in providing remarkable service, often going above and beyond to ensure a pleasant stay. Their professionalism, genuine friendliness, and attentiveness leave a lasting impression, making guests feel warmly welcomed and well-cared for. The staff's enthusiasm and helpfulness extend to offering insightful recommendations on tours and local attractions, enhancing the overall guest experience. Specific members, notably Tracey, have been highlighted for offering unbelievable service. The team's consistent efforts to get to know guests personally and ensure nothing is too much trouble contribute to the hotel's reputation for its exceptional and well-managed staff.
No, O'Gallery Premier Hotel & Spa doesn't have any pool.
Yes, a spa is available at O'Gallery Premier Hotel & Spa.
No, O'Gallery Premier Hotel & Spa doesn't allow dogs.
No, parking facilities aren't available at O'Gallery Premier Hotel & Spa.
No, O'Gallery Premier Hotel & Spa doesn't have a gym.