Omina Hotel & Travel

Hanoi 21.03644800, 105.84710500 , 2b Phố Hàng Gà (Show on Map)


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Summary of reviewsOmina Hanoi Hotel & Travel consistently impresses guests with its superb location, exceptional service, and outstanding amenities. Nestled in the vibrant Old Quarter of Hanoi, the hotel provides a strategic base for exploring the city's rich history and culture, allowing easy access to attractions like Train Street and Hoan Kiem Lake. Despite its central position, the hotel offers a tranquil retreat from the bustling streets, complemented by its proximity to diverse cafes, restaurants, and street food venues.

Guests frequently commend the hotel's breakfast offerings, which provide a varied and high-quality start to the day. The buffet features both Vietnamese and Western choices, including highly praised dishes like Pho, ensuring a delightful culinary experience. While there are occasional suggestions for expansion, the consensus remains overwhelmingly positive, with many guests ranking it among their best breakfast experiences.

Rooms at Omina Hanoi Hotel & Travel are noted for their cleanliness and comfort, equipped with modern amenities necessary for a pleasant stay. Though some are smaller, they are well organized and decorated attractively, ensuring a cozy ambiance. Beds are often highlighted as super comfortable, enhancing the sleep experience despite occasional remarks about firmness.

The hotel shines in cleanliness, maintaining immaculate standards throughout, supported by attentive daily housekeeping. Together with its cleanliness, the friendly and proactive staff contribute significantly to the hotel's positive reputation. Staff members, notably Ruby and Alex, receive special mentions for their exceptional service, making guests feel at home and offering valuable local recommendations.

Providing satisfactory Wi-Fi, the hotel covers most guests' internet needs, although there are occasional connectivity challenges. Omina Hanoi Hotel & Travel is ideal for those seeking a family-like atmosphere, where staff make every effort to ensure guests feel welcomed and secure. The beds are particularly praised for offering comfort akin to home, enhancing the relaxation of a stay here.

The hotel's overall value for money is frequently praised, with guests noting the excellent views and the helpfulness of staff. While some guests feel the hotel may not fully match its four-star rating in terms of facilities, its charm and hospitality surpass expectations, making Omina Hanoi Hotel & Travel a highly recommended option for travelers seeking a memorable experience in Hanoi.
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Room Types
Standard King Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV, a minibar, a wardrobe and an electric kettle. The unit has 1 bed.

Superior King Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV, a minibar, a wardrobe and an electric kettle. The unit has 1 bed.

Deluxe Room (2 Adults + 1 Child) The spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bidet. The double room offers a flat-screen TV, a wardrobe, an electric kettle, pajamas as well as city views. The unit offers 1 bed.

Suite with City View The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bidet. The suite features a minibar, a wardrobe, an electric kettle, a flat-screen TV, as well as city views. The unit has 1 bed.

Small Double Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV, a minibar, a wardrobe and an electric kettle. The unit offers 1 bed.

Superior Twin Room Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The twin room features air conditioning, a minibar, a wardrobe, an electric kettle, as well as a flat-screen TV. The unit has 2 beds.

Deluxe Double Room with Extra Bed The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bidet. The unit has 2 beds.

Guest Reviews
Location
Omina Hanoi Hotel & Travel boasts an enviable location that guests consistently rave about in their reviews. Situated in the heart of Hanoi’s vibrant Old Quarter, the hotel offers a strategic and central spot ideal for exploring the city's rich history and culture. This prime location allows guests to easily walk to a multitude of attractions, including the charming Train Street and the serene Hoan Kiem Lake. Despite its centrality, the hotel manages to provide a peaceful retreat away from the bustling chaos, ensuring a restful stay. Visitors also appreciate the proximity to a diverse range of cafes, restaurants, and street food venues, making it perfect for dining and experiencing local flavors. The hotel combines this excellent location with extraordinary cleanliness and friendly, helpful staff, enhancing the overall experience for travelers. Whether one is wandering the quaint streets of the Old Quarter or seeking the city’s bustling energy, Omina’s superbly situated hotel ensures everything is conveniently within reach.

Breakfast
Visitors to the Omina Hanoi Hotel & Travel have consistently praised the breakfast offerings, highlighting an exceptional and varied start to their day. The breakfast buffet is lauded for its abundance and variety, featuring both Vietnamese and Western choices, including freshly made items like omelets and pancakes. Guests find the daily changes in breakfast selections refreshing, ensuring a unique experience each morning. The Pho, recommended by a staff member named Ruby, has been described as the best in Vietnam, adding a special local flavor to the spread.

Breakfast at Omina is generous and hearty, with plentiful options that cater to diverse tastes, including both a la carte and buffet styles. The use of fresh ingredients and diverse menu ensures that there is something for everyone. The fruit and cereal offerings are also recognized for their quality, contributing to a balanced and satisfying morning meal.

While some guests note areas for improvement, such as an even more extensive selection, the overall consensus is overwhelmingly positive, with many reviewers ranking it among their best breakfast experiences. This reliable and delicious breakfast service, combined with the hotel's attentive management, makes the Omina Hanoi Hotel an attractive choice for travelers, promising a great start to each day.

Rooms
The rooms at Omina Hanoi Hotel & Travel are consistently praised for their cleanliness and comfort. While they tend to be on the smaller side, guests frequently mention that the rooms are well-equipped with everything necessary for a pleasant stay, including toiletries and modern amenities like mini-fridges and electronic safes. Some rooms offer spaciousness and large, clean bathrooms, making them very comfortable for stays. The decor is generally described as attractive and aligned with photographs, enhancing the overall vibe of the accommodation.

Beds are noted to be very comfortable, albeit a bit firm for some. The location in the vibrant old town does mean some rooms experience noise, though others remain quiet despite the bustling surroundings. Guests appreciate the attention to detail with large windows in select rooms providing pleasant views of the outside. Rooms lacking windows are acknowledged upfront, with some overlooking the backyard. Overall, the hotel delivers on cleanliness and functionality, with thoughtful room layouts and decor providing a cozy and comfortable haven for those exploring Hanoi.

Beds
Nestled in the vibrant heart of Hanoi, Omina Hotel & Travel stands out not only for its rich cultural immersion but also for the exceptional comfort offered by its beds. Most guests agree that the sleep experience is enhanced by the super comfy beds and soft, clean linens, providing a restful retreat after a day of exploring the city. The overall feedback highlights the beds as remarkably comfortable, with several guests expressing how their bedding surpasses even the comforts of home. While a few visitors noted the firmness of the mattresses, which is typical in Southeast Asia, the general consensus appreciates the quality of the beds, praised as amazing and extremely comfortable. Throughout these reviews, the emphasis remains on the cozy allure of the beds and pillows, making Omina Hanoi Hotel & Travel a commendable choice for travelers seeking a comfortable stay.

Cleanliness
Omina Hanoi Hotel & Travel shines with its impeccable cleanliness, garnering consistent praise for its spotless environment. Rooms are described as super clean, well-equipped, and comfortable, illustrating the hotel's dedication to maintaining high standards of hygiene. Guests frequently note the establishment's modern and tidy feel, complemented by attentive daily housekeeping that ensures each room remains immaculate. The location adds to the hotel's appeal, strategically situated in the center of Hanoi, away from overly crowded areas yet conveniently accessible to local attractions. Visitors also appreciate the property's tranquil ambiance and the hotel's friendly and helpful staff, who go out of their way to assist with special requests and travel arrangements. With a good variety of breakfast options and excellent overall service, Omina Hanoi Hotel offers a refreshing stay defined by cleanliness and comfort.

Staff
The staff at Omina Hanoi Hotel & Travel consistently receives high praise from guests for their unparalleled friendliness and helpfulness. Reviews highlight the staff's exceptional level of care and attentiveness, making guests feel right at home from the moment of arrival. Visitors often describe the team as super friendly, enthusiastic, and accommodating, with several noting the staff's ability to anticipate and meet any needs or requests promptly. Special mentions frequently go to individuals like Ruby and Alex, who have made a significant impact with their warm and generous assistance on various occasions.

The reception staff stand out for their welcoming disposition, providing guests with a warm introduction to the hotel. Their helpful nature extends beyond check-in, as they offer valuable recommendations for exploring the local area. Whether it's assisting with excursions or ensuring a smooth breakfast experience with efficiency and charm, the staff consistently go above and beyond expectations to enhance the guest experience.

Guests emphasize the incredible service and kindness of all staff members, noting their polite demeanor and willingness to assist. This hospitality is a defining feature of the hotel, contributing significantly to its positive reputation. The warmth and friendliness of the team, along with their proactive approach to guest satisfaction, make the Omina Hanoi Hotel a standout choice for those seeking excellent service during their stay in Hanoi.

Wi-Fi
At Omina Hanoi Hotel & Travel, guests generally find the Wi-Fi service quite satisfactory, with many noting that it is strong and functional, aided by antennas on every floor to boost coverage. The complimentary Wi-Fi is appreciated, and in several instances, the internet connectivity in rooms was reported as fast and issue-free. However, there are occasional challenges, particularly with stability, as some guests experienced intermittent connectivity, especially on certain floors like the 2nd and 5th. While most guests had no significant problems with the Wi-Fi, a few suggested that improvements could enhance the overall experience. Overall, the hotel provides a decent internet service that meets the needs of most visitors.

Family
Omina Hanoi Hotel & Travel is an exceptional choice for visitors seeking personalized service and a memorable stay. Situated conveniently in the city center, guests enjoy easy access to a variety of shops and restaurants, making it an ideal spot for exploring the vibrant surroundings. The warm, family-run atmosphere of the hotel extends beyond traditional hospitality, offering a unique sense of belonging that leaves guests feeling like family friends. The devoted staff, notably Ruby, is renowned for their attentiveness and outstanding service, always ensuring to make guests feel comfortable and special. Those who stay here are often impressed by the concierge-like attention and care, consistently going above and beyond to address individual needs, such as ensuring safety of those traveling alone. This charming haven provides a wonderfully welcoming environment where travelers are genuinely treated as cherished guests.

4 Star
Omina Hanoi Hotel & Travel offers an unbeatable value for money with its excellent service, cleanliness, and style that permeates the establishment. Guests repeatedly highlight the incredible views that the beautiful hotel affords its visitors. The staff are often praised for their friendliness and helpfulness, going beyond expectations to enhance the guest experience, with special mentions for Ruby's exceptional service. While some guests feel the hotel may not fully align with its four-star rating, noting issues such as construction and room sizes, the overall sentiment is positive. Despite some lack of alignment with four-star facilities and pricing, many find the charm and hospitality of Omina Hanoi Hotel & Travel to exceed standard expectations, making it a recommended option for travelers.


No, Omina Hotel & Travel doesn't have any pool.

No, a spa isn't available at Omina Hotel & Travel.

No, Omina Hotel & Travel doesn't allow dogs.

No, parking facilities aren't available at Omina Hotel & Travel.

No, Omina Hotel & Travel doesn't have a gym.

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