Queen Cafe Hotel & Pub

Hanoi 21.03570800, 105.85346700 , 23 Phố Mã Mây, Hàng Buồm, Hoàn Kiễm, Hà Nội Số 23 Mã Mây (Show on Map)
9.2
Excellent


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Summary of reviewsQueen Cafe Hotel & Pub, nestled in the heart of Hanoi's old quarter, enjoys an enviable location that provides guests with convenient access to the city's vibrant attractions. Situated within walking distance of Hoan Kiem Lake, Beer Street and the Thang Long Puppet Theatre, the hotel is perfectly placed for both daytime explorations and lively evenings. Despite its central position amidst bustling streets, it offers a surprisingly quiet retreat, allowing for a balanced and immersive cultural experience.

The hotel's breakfast offerings have been favorably received with affordable and satisfying menu options, particularly the praised English Breakfast. Guests start their day on a good note with the reasonable and tasty breakfast selections available.

The rooms at Queen Cafe Hotel & Pub are lauded for their cleanliness, comfort and modernity. Spacious family rooms, some with balconies and upgraded accommodations add a touch of elegance. Noise insulation ensures a restful stay with the cleanliness of both the rooms and bathrooms consistently noted. While some rooms lack windows or are smaller with occasional musty odors, the general consensus highlights good value for money and comfort, especially with the practical addition of a lobby cafe.

Cleanliness is a clear priority with guests frequently commending the spotless rooms, well-maintained bathrooms and overall immaculate environment. Fresh linens and tidy spaces contribute to the hotel’s reputation for hygiene and maintenance.

The staff at Queen Cafe Hotel & Pub receive high praise for their friendliness, helpfulness and attentiveness. Team members, especially front of house manager Bella, are noted for their hard work and warmth, creating a welcoming atmosphere. Seamless check-ins, flexible arrangements and thoughtful recommendations enhance the guest experience, ensuring a pleasant and comfortable stay. The team’s dedication, particularly in helping plan activities and offering useful local advice, significantly adds to the overall value for money.

Reliable and efficient wifi keeps guests seamlessly connected with strong signal strength and excellent internet performance throughout the property. Casual browsers and professionals alike can rely on the consistent and super-fast connection for all their online needs.

For families, Queen Cafe Hotel & Pub offers spacious rooms with individual beds, ensuring comfort and convenience. The staff’s exceptional assistance in planning activities and accommodating family needs makes it an ideal destination for family-friendly vacations.

Moreover, the beds are consistently highlighted for their comfort, providing a restful night with firm yet cozy mattresses and lovely thick quilts. Daily bed remaking and cleanliness further enhance the positive bedding experience.

In conclusion, Queen Cafe Hotel & Pub is a strong three-star choice that balances quality and affordability. With excellent price-performance, a clean and cozy ambiance and a central but serene location, it provides a pleasant and budget-friendly experience suitable for both short and extended stays.
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Categories
Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Free Wi-Fi

Small Hotel

3-Star Hotel

Room Types
Standard King Room Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This double room is air-conditioned and features a flat-screen TV with cable channels, a minibar, a wardrobe and an electric kettle. The unit offers 1 bed.

Triple Room with City View Providing free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned triple room provides a flat-screen TV with cable channels, a minibar, a wardrobe, an electric kettle as well as city views. The unit offers 2 beds.

Premium Quadruple Room Offering free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with cable channels, a minibar, a wardrobe, an electric kettle as well as city views. The unit offers 3 beds.

Junior Suite with Balcony This suite comprises 2 living rooms, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a wardrobe, an electric kettle as well as city views. The unit offers 1 bed.

Bed in 4-Bed Dormitory Room

Bunk Bed in Mixed Dormitory Room

Bed in 6-Bed Dormitory Room

Deluxe Double Room Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a wardrobe and an electric kettle. The unit offers 1 bed.

Guest Reviews
9.2
Excellent
Location
Nestled in the heart of Hanoi, Queen Cafe Hotel & Pub boasts an enviable location that guests have repeatedly praised. Situated directly in the old quarter, the hotel offers super central access that makes exploring the vibrant city a breeze. Its prime location is not only convenient but also places visitors within walking distance of a myriad of attractions and amenities. Guests appreciate being surrounded by an array of restaurants, bars, cafes and local attractions such as Hoan Kiem Lake, Beer Street and the Thang Long Puppet Theatre. Despite being at the center of all the action, the hotel manages to offer a surprisingly quiet retreat amidst the hustle and bustle of the old town. This very central location is perfect for those looking to immerse themselves in the local culture while enjoying easy access to both daytime activities and nightlife. Whether visitors are in Hanoi for its culinary specialties, historical sites or lively evenings, the unbeatable placement of Queen Cafe Hotel & Pub ensures a convenient and engaging stay.

Breakfast
The breakfast offerings at the Queen Cafe Hotel & Pub have garnered favorable comments from many guests. Despite some mentions that breakfast isn't included with all bookings, the available options have been described positively. Guests have noted the 50k VND breakfast as being both affordable and satisfying with specific praise given to the English Breakfast. The breakfast is referred to as very nice, cheap and great and it is available from the menu. Overall, the provided meals are seen as reasonable and tasty, contributing to a pleasant start to the day.

Rooms
Queen Cafe Hotel & Pub has garnered praise for its rooms, which are widely described as clean, comfortable and modern. Many guests have highlighted the spacious family rooms and larger accommodation options as particularly comfy with some rooms even featuring balconies that offer beautiful views. The penthouse and upgraded rooms stand out for their sense of elegance and additional amenities.

Moreover, several reviews mention that the hotel's rooms are well-insulated from external noise, providing a quiet environment for a restful stay. The cleanliness of both the rooms and bathrooms is consistently noted with guests appreciating the fresh linens and tidy spaces.

However, some rooms do have limitations that guests pointed out. Certain rooms lack windows, which can make them feel a bit enclosed and limit ventilation. In addition, a few rooms were described as small, occasionally with an outdated shower or a musty smell. Despite these drawbacks, the overall consensus indicates that the rooms offer good value for money.

Adding to the positive experience, the hotel includes a cafe in the lobby where guests can enjoy a tasty breakfast, making Queen Cafe Hotel & Pub a solid choice for visitors looking for comfortable and practical accommodation in the heart of the old district.

Beds
Guests of the Queen Cafe Hotel & Pub have consistently praised the comfort and quality of the beds. Reviews highlight the comfortable and good-sized beds with many guests appreciating the individual headboards and lamps that add a touch of convenience and personal space. Families found the family rooms exceptionally accommodating, offering ample space and individual beds for everyone.

The firmness of the beds, typical of Vietnamese style, is often noted with many guests finding them firm yet comfortable. Daily bed remaking and cleanliness are frequently mentioned, contributing to the overall positive impression. The inclusion of lovely thick quilts also adds to the comfort, making for a restful night's sleep. Overall, guests consistently describe the mattresses as firm but comfortable, ensuring a good balance between support and coziness.

Cleanliness
At Queen Cafe Hotel & Pub, cleanliness is evidently a priority. Guests consistently praise the hotel for its spotless rooms, well-maintained bathrooms and immaculate overall environment. The rooms are described as modern, fully furnished and free of traffic noise, ensuring a peaceful stay. Bathrooms and showers receive special mentions for their cleanliness and the bedding is highlighted for its comfort and freshness. Shared rooms are also well looked after, reflecting the hotel’s commitment to hygiene and maintenance. Overall, the hotel provides a clean and tidy space, from walkways to accommodations, making it a top choice for travelers seeking a pristine environment.

Staff
When it comes to hospitality, Queen Café Hotel & Pub truly stands out, thanks to the exceptional staff who receive high praise across the board. Guests consistently highlight the team’s friendliness, helpfulness and attentiveness. From Bella, the front of house manager, to every team member, the collective warmth and support create a welcoming atmosphere. Bella, in particular, is noted for her hard work, caring nature and culinary skills, such as making a well-loved egg coffee.

Guests appreciate the seamless check-in experience and the hotel’s flexibility, especially when it comes to arranging airport pick-ups and organizing budget tours. The staff promptly respond to requests and are always ready with useful advice on activities and dining options in the city, contributing to a comfortable and enjoyable stay. The positive impact of the staff is evident with many mentioning how the personnel make stays pleasant with their kindness, attentiveness and the effort they put into ensuring guests have a great time.

Furthermore, the staff’s ability to provide thoughtful recommendations and tips on exploring Hanoi adds significant value to the guest experience. Whether it’s helpful advice from Henry or welcoming gestures from Tony and Duc, the staff is always on hand to assist with any needs. The hotel also benefits from a considerate team that takes care of everything, enhancing the overall value for money. Whether it's for a short stay or extended visit, the staff at Queen Café Hotel & Pub ensures every guest feels right at home.

Wi-Fi
Queen Cafe Hotel & Pub offers reliable and efficient wifi, ensuring that guests can seamlessly stay connected during their visit. The hotel prides itself on excellent wifi facilities, providing a rapid connection that meets the needs of both casual browsers and professionals requiring stable connectivity. Guests frequently commend the good internet performance and strong signal strength, highlighting that the wireless internet works well throughout the property. With super-fast internet and a consistent connection, staying online is a hassle-free experience, making it a suitable choice for anyone needing dependable wifi while traveling.

Family
Queen Cafe Hotel & Pub offers an exceptional stay for families, ensuring comfort and convenience with their spacious family rooms. Each family room provides individual beds for everyone, promoting restful and relaxing nights. The staff's dedication is noteworthy; they go above and beyond in offering exceptional assistance with planning activities, ensuring every detail is finely executed. The hotel's family-oriented services and mixed-family orientation create a welcoming atmosphere for guests of all ages. With a focus on collective relaxation, Queen Cafe Hotel & Pub stands out as an ideal destination for family-friendly vacations.

3 Star
Queen Cafe Hotel & Pub offers a stay that balances quality and affordability, making it a strong three-star haven for travelers. Guests appreciate its central location and comprehensive enjoyment, noting that the hotel represents excellent value for money with a score of 10/10 in price-performance. The premises are consistently clean, simple and tidy, contributing to good sanitation conditions throughout. The hotel provides comfortable mattresses and a cozy ambiance, making it suitable for both brief and extended stays. Overall, while modest and straightforward, it offers a pleasant and budget-friendly experience.


No, Queen Cafe Hotel & Pub doesn't have any pool.

No, a spa isn't available at Queen Cafe Hotel & Pub.

No, Queen Cafe Hotel & Pub doesn't allow dogs.

No, parking facilities aren't available at Queen Cafe Hotel & Pub.

No, Queen Cafe Hotel & Pub doesn't have a gym.

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