Rex Hanoi Hotel
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Summary of reviewsRex Hanoi Hotel, situated in the bustling Old Quarter of Hanoi, is highly praised for its exceptional location and serves as an ideal base for exploring the city’s cultural and entertainment highlights. Guests love the convenience of being close to key attractions such as Hoan Kiem Lake, Beer Street and vibrant night markets. The hotel's strategic position makes it easy to immerse oneself in the local experience with a wealth of shopping, dining and cultural activities just steps away.
The hotel’s breakfast receives widespread acclaim for its exceptional quality and variety with both local and Western cuisines offered in abundance. The breakfast room, located on the 12th floor, enhances the dining experience with impressive city views. Dinner at the hotel's top-floor restaurant is also well-regarded, providing good food and superb views from the rooftop bar.
Room quality at Rex Hanoi Hotel is frequently highlighted with guests noting the spacious, clean and well-maintained accommodations. Most rooms are modern and elegantly designed, featuring beautiful furnishings and quality bed linens. However, a few reviews mention smaller, windowless rooms and occasional odors. Cleanliness is consistently praised with reviewers appreciating the modern and comfortable ambiance maintained throughout the property, including rooms, the pool and the restaurant.
The staff at Rex Hanoi Hotel stand out for their exceptional service and professionalism. Guests frequently commend their friendliness, attentiveness and helpful nature, contributing significantly to the positive experiences of visitors. Staff members such as Phoebe, Jenny and Kim are often mentioned for their exceptional assistance and welcoming attitude.
WiFi at the hotel is generally reliable and fast, suitable for various activities including communication. However, some guests have experienced occasional connectivity issues.
The hotel's indoor pool, while clean and well-maintained, receives mixed feedback due to its small size and cooler water temperature. The rooftop area, although sometimes confusing regarding the pool's location, is lauded for its stunning city views, especially from the SkyBar, making it a favored spot for visitors.
Families find the hotel accommodating with family suites and attentive staff making traveling with children more manageable. Business travelers also find the hotel suitable with its convenient location, well-equipped meeting rooms and overall excellent services tailored for corporate needs.
Overall, Rex Hanoi Hotel comes highly recommended for its prime location, superior service, comfortable accommodations and excellent facilities, ensuring a pleasant and enjoyable stay for all types of travelers.
Categories
The hotel’s breakfast receives widespread acclaim for its exceptional quality and variety with both local and Western cuisines offered in abundance. The breakfast room, located on the 12th floor, enhances the dining experience with impressive city views. Dinner at the hotel's top-floor restaurant is also well-regarded, providing good food and superb views from the rooftop bar.
Room quality at Rex Hanoi Hotel is frequently highlighted with guests noting the spacious, clean and well-maintained accommodations. Most rooms are modern and elegantly designed, featuring beautiful furnishings and quality bed linens. However, a few reviews mention smaller, windowless rooms and occasional odors. Cleanliness is consistently praised with reviewers appreciating the modern and comfortable ambiance maintained throughout the property, including rooms, the pool and the restaurant.
The staff at Rex Hanoi Hotel stand out for their exceptional service and professionalism. Guests frequently commend their friendliness, attentiveness and helpful nature, contributing significantly to the positive experiences of visitors. Staff members such as Phoebe, Jenny and Kim are often mentioned for their exceptional assistance and welcoming attitude.
WiFi at the hotel is generally reliable and fast, suitable for various activities including communication. However, some guests have experienced occasional connectivity issues.
The hotel's indoor pool, while clean and well-maintained, receives mixed feedback due to its small size and cooler water temperature. The rooftop area, although sometimes confusing regarding the pool's location, is lauded for its stunning city views, especially from the SkyBar, making it a favored spot for visitors.
Families find the hotel accommodating with family suites and attentive staff making traveling with children more manageable. Business travelers also find the hotel suitable with its convenient location, well-equipped meeting rooms and overall excellent services tailored for corporate needs.
Overall, Rex Hanoi Hotel comes highly recommended for its prime location, superior service, comfortable accommodations and excellent facilities, ensuring a pleasant and enjoyable stay for all types of travelers.
Hotel with Swimming Pool
This hotel features a swimming pool for guests. It provides a convenient option for travelers seeking a refreshing experience during their stay.
Indoor Pool Rooftop Pool Panoramic View Pool
Name of the pool: Main pool
Location of the pool: Indoor pool
In the pool there is also:
Show more... an area designated for children
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi. Its location in the Old Quarter makes it an attractive option for travelers wanting to explore the city.
Hotel with Indoor Pool
This hotel is equipped with an indoor pool for guests to use. The pool is available alongside other amenities like a fitness center and restaurant.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Gym
4-Star Hotel
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Guest Reviews
Nestled in the heart of Hanoi's bustling Old Quarter, Rex Hanoi Hotel boasts an exceptional location that guests consistently praise. This well-maintained hotel offers proximity to key attractions including the serene Hoan Kiem Lake, Beer Street and vibrant night markets, ensuring that visitors are always within walking distance of the city's cultural and entertainment highlights. The convenience of the hotel's central positioning is matched by its clean, comfortable rooms and the stunning views from its rooftop bar.
For those looking to explore Hanoi, the hotel serves as an ideal base, surrounded by a wealth of shopping, dining and cultural activities. The location is perfect for first-time visitors to the city and those returning for another adventure. With everything from the water puppet theatre to bustling street bands nearby, the hotel’s setting makes it easy to immerse oneself in the local experience.
Guests frequently compliment the friendly and attentive staff, making stays even more enjoyable. The hotel’s strategic placement also facilitates easy access to transportation and other amenities. The combination of a prime location, superior service and excellent facilities at Rex Hanoi Hotel creates a welcoming oasis amid the city's busy streets, making it an attractive choice for travelers.
The breakfast at Rex Hanoi Hotel is widely praised by guests for its exceptional quality and variety. Guests consistently describe it as delicious, abundant and diverse, offering a great spread of both local and Western cuisines. Many highlight the buffet's richness with ample choices freshly prepared and regularly varied. The breakfast room, located on the 12th floor, offers impressive city views, enhancing the dining experience. The staff receives commendations for their excellence in service, contributing to the overall positive feedback. Hot items like pho and omelets can be ordered upon request, adding a personalized touch. Despite a few mentions of the breakfast being okay or needing more variety, the majority of reviews reflect a high level of satisfaction with some guests calling it one of the best breakfasts they've had in Vietnam.
Dinner at the Rex Hanoi Hotel is often enjoyed in their restaurant on the top floor, which boasts great views over the old town. Guests dining here can appreciate not only good food but also superb views, especially from the rooftop bar. The sky bar adds an extra layer of enjoyment with its viewing platform on the 13th floor, enhancing the overall dining experience. While some practical aspects such as access to the restaurant, skybar and pool require using stairs, the setting and atmosphere seem to make it worthwhile. Regular diners have expressed consistent satisfaction with the meals, indicating that the quality of the food is reliably very good.
The Rex Hanoi Hotel receives praise for its spacious, comfortable rooms that are consistently clean and well-maintained. Many guests highlighted that the rooms are modern and elegantly designed, often featuring beautiful furnishings and quality bed linens with firm or soft pillows. The bathrooms, too, receive compliments for being spacious and having good showers. Several guests enjoyed the quietness of their rooms, which contributed to restful stays.
Some reviewers did mention smaller, windowless rooms and occasional musty or smoky odors. A few rooms required updating, especially in terms of decor and facilities like air conditioning or bathroom fixtures. Still, most guests found the rooms to be well-equipped with all necessary amenities.
Upgrades were frequently highlighted with guests noting improved room quality and receiving early access to their accommodations. Many appreciated the city views available from certain rooms. Despite some minor issues, the overall feedback indicates that the Rex Hanoi Hotel offers a pleasant and comfortable stay with commendable room cleanliness and service.
The beds at Rex Hanoi Hotel consistently receive high praise from guests for their comfort. Many reviewers highlight the beds as very comfortable, super comfortable and extremely comfortable. Guests have described the beds as being firm yet still comfortable, catering to a variety of preferences. The rooms are also noted to be big and clean with some reviewers mentioning large, spacious beds and comfortable room layouts. Overall, the bed quality at Rex Hanoi Hotel stands out as a strong positive feature, enhancing the overall stay experience and ensuring a restful night.
Rex Hanoi Hotel enjoys a prime location in the old city, offering guests a central spot that makes exploring Hanoi incredibly convenient. The hotel's positioning is consistently praised with many noting that it offers the best view in the city. The vibrant atmosphere of the old town is just steps away, making it the perfect base for both tourists and business travelers alike.
The staff at Rex Hanoi Hotel receive glowing reviews, described as friendly, very helpful, professional and eager to assist guests. Notable mentions go to staff members Phoebe and Jenny, who made a significant positive impact on visitors. Guests repeatedly highlight the fantastic service and welcoming attitude, which contribute to the overall positive experience at the hotel.
Cleanliness is another standout feature of this hotel. Reviewers often mention that the property, including rooms, pool and restaurant, is impeccably clean. The rooms are particularly appreciated for being modern, clean and comfortable with everything well-maintained and up to standard. While there are minor cleaning issues reported sporadically, the general consensus is overwhelmingly positive towards the hotel's upkeep.
Rex Hanoi Hotel also offers notable facilities along with an excellent breakfast, making stays even more enjoyable and convenient. With everything being clean, comfortable and paired with amazing service, this hotel comes highly recommended for anyone planning a visit to Hanoi.
The staff at Rex Hanoi Hotel are consistently praised for their exceptional service and professionalism. Guests frequently highlight their friendliness, attentiveness and helpful nature. The reception staff make a strong impression with their welcoming and accommodating behavior, often speaking good English which adds to their effectiveness. Several staff members, notably Kim and Jenny, have been specifically mentioned for their exceptional assistance and management.
Visitors commend the team for going above and beyond to ensure a pleasant stay, often noting the staff's capability to handle various guest needs with remarkable efficiency. The dining room staff, including managers and waitresses, are also appreciated for their courteous service and pleasant demeanor.
Across the reviews, there's a recurring theme of the staff being a standout feature of the hotel, contributing significantly to the positive experiences of the guests. Ultimately, the staff's dedication to providing top-notch hospitality, combined with their polite and professional approach, makes staying at Rex Hanoi Hotel a consistently pleasant experience.
The Rex Hanoi Hotel offers largely reliable and fast WiFi throughout the premises, including guest rooms. Many guests reported smooth, unrestricted access and praised the speedy internet connection, making it suitable for activities such as communication via WhatsApp. The WiFi service is noted to be very good and well-priced with consistent connectivity across different areas of the hotel. However, there are occasional mentions of inconsistent performance with some guests experiencing drops in connection or no WiFi access at all during their stay. Despite these issues, most feedback highlights a positive experience with the hotel's internet services.
The pool at Rex Hanoi Hotel generally garners mixed feedback from guests. It's frequently mentioned as being small and primarily indoor, which can make it feel a bit enclosed and awkward. Despite its size, many guests find the pool to be clean and well-maintained. The indoor pool has been described as looking very nice and refreshing, providing a decent place to unwind. However, some visitors have found the water temperature to be too cold and the chlorination levels a bit high at times.
Previously, the hotel featured a rooftop pool, which garnered some positive remarks for its aesthetic appeal, but it has since been moved indoors due to construction, potentially disappointing some guests. Moreover, the location of the pool—near busy dining areas—can sometimes be uncomfortable due to the traffic of people and staff. Accessibility can be a concern for those with mobility issues as access to the pool area might be challenging. Overall, while opinions vary, the pool can offer a pleasant experience for those who manage their expectations regarding size and accessibility.
Rex Hanoi Hotel has garnered positive feedback from families, particularly for its accommodating environment suitable for those traveling with children. Families have appreciated the convenience of the family suite, which features two rooms, making it easier to manage little ones. The hotel is praised for being family-friendly with the staff receiving high marks for their attentiveness and friendly demeanor. Guests noted that the staff went above and beyond to make sure all customers were satisfied, offering helpful recommendations and being very informative throughout the trip. The hotel's airport transfer service also proved beneficial for families with children. Despite some noise challenges, families felt well taken care of, thanks to the hotel's dedicated service.
Rex Hanoi Hotel stands out as a prime choice for business travelers, offering excellent value and superior amenities tailored for corporate needs. The rooms are described as clean, quiet and spacious, ensuring a comfortable stay. The hotel's location is highly convenient, situated right next to key venues, making it an ideal spot for business trips. Conference facilities at the hotel receive high praise with well-equipped, air-conditioned conference and meeting rooms available throughout the day and evening, facilitating seamless business operations. Additional comments highlight the reasonable pricing, further enhancing its appeal for business travel. Although the pool area lacks privacy, the overall facilities and services cater effectively to business requirements.
The Rex Hanoi Hotel boasts a rooftop area that consistently impresses guests with its stunning views of the city. The rooftop bar, referred to as SkyBar, is frequently highlighted for its breathtaking panorama, making it a favored spot for visitors. Additionally, the rooftop restaurant also offers great views, enhancing the overall dining experience.
While the rooftop pool is repeatedly mentioned as nice, some guests noted that it was not completed or missed its expected features during their stay. There have been mentions of an indoor pool instead, which might be a point of confusion for some expecting a rooftop pool. Overall, the rooftop facilities, especially the bar and terrace, are complimented for their spectacular city views, making them standout amenities of the hotel.
The Rex Hanoi Hotel features an indoor pool that garners mixed feedback from guests. Many visitors appreciate the availability of the pool as an amenity, especially noting that it is nice to have an indoor swimming option. However, the pool's small size and cold water are common points of critique. Its location indoors rather than on the rooftop is also frequently mentioned. Some guests found the indoor pool to be a bit of a missed opportunity due to these factors, but overall, it is still considered a pleasant addition for those who prefer an enclosed swimming space.
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Location
For those looking to explore Hanoi, the hotel serves as an ideal base, surrounded by a wealth of shopping, dining and cultural activities. The location is perfect for first-time visitors to the city and those returning for another adventure. With everything from the water puppet theatre to bustling street bands nearby, the hotel’s setting makes it easy to immerse oneself in the local experience.
Guests frequently compliment the friendly and attentive staff, making stays even more enjoyable. The hotel’s strategic placement also facilitates easy access to transportation and other amenities. The combination of a prime location, superior service and excellent facilities at Rex Hanoi Hotel creates a welcoming oasis amid the city's busy streets, making it an attractive choice for travelers.
Breakfast
Dinner
Rooms
Some reviewers did mention smaller, windowless rooms and occasional musty or smoky odors. A few rooms required updating, especially in terms of decor and facilities like air conditioning or bathroom fixtures. Still, most guests found the rooms to be well-equipped with all necessary amenities.
Upgrades were frequently highlighted with guests noting improved room quality and receiving early access to their accommodations. Many appreciated the city views available from certain rooms. Despite some minor issues, the overall feedback indicates that the Rex Hanoi Hotel offers a pleasant and comfortable stay with commendable room cleanliness and service.
Beds
Cleanliness
The staff at Rex Hanoi Hotel receive glowing reviews, described as friendly, very helpful, professional and eager to assist guests. Notable mentions go to staff members Phoebe and Jenny, who made a significant positive impact on visitors. Guests repeatedly highlight the fantastic service and welcoming attitude, which contribute to the overall positive experience at the hotel.
Cleanliness is another standout feature of this hotel. Reviewers often mention that the property, including rooms, pool and restaurant, is impeccably clean. The rooms are particularly appreciated for being modern, clean and comfortable with everything well-maintained and up to standard. While there are minor cleaning issues reported sporadically, the general consensus is overwhelmingly positive towards the hotel's upkeep.
Rex Hanoi Hotel also offers notable facilities along with an excellent breakfast, making stays even more enjoyable and convenient. With everything being clean, comfortable and paired with amazing service, this hotel comes highly recommended for anyone planning a visit to Hanoi.
Staff
Visitors commend the team for going above and beyond to ensure a pleasant stay, often noting the staff's capability to handle various guest needs with remarkable efficiency. The dining room staff, including managers and waitresses, are also appreciated for their courteous service and pleasant demeanor.
Across the reviews, there's a recurring theme of the staff being a standout feature of the hotel, contributing significantly to the positive experiences of the guests. Ultimately, the staff's dedication to providing top-notch hospitality, combined with their polite and professional approach, makes staying at Rex Hanoi Hotel a consistently pleasant experience.
Wi-Fi
Pool
Previously, the hotel featured a rooftop pool, which garnered some positive remarks for its aesthetic appeal, but it has since been moved indoors due to construction, potentially disappointing some guests. Moreover, the location of the pool—near busy dining areas—can sometimes be uncomfortable due to the traffic of people and staff. Accessibility can be a concern for those with mobility issues as access to the pool area might be challenging. Overall, while opinions vary, the pool can offer a pleasant experience for those who manage their expectations regarding size and accessibility.
Family
Business
Rooftop Pool
While the rooftop pool is repeatedly mentioned as nice, some guests noted that it was not completed or missed its expected features during their stay. There have been mentions of an indoor pool instead, which might be a point of confusion for some expecting a rooftop pool. Overall, the rooftop facilities, especially the bar and terrace, are complimented for their spectacular city views, making them standout amenities of the hotel.
Indoor Pool
Yes, Rex Hanoi Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Rooftop Pool, Panoramic View Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Rex Hanoi Hotel.
No, Rex Hanoi Hotel doesn't allow dogs.
No, parking facilities aren't available at Rex Hanoi Hotel.
Yes, Rex Hanoi Hotel has a gym.
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