Salute Premium Hotel & Spa
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Summary of reviewsThe Salute Premium Hotel & Spa in Hanoi receives high praise for multiple aspects of its offerings, distinguishing it as a premier destination for travelers. Situated perfectly in the Old Quarter, the hotel provides an excellent base for exploring Hanoi with many attractions, cafes, restaurants and shops within walking distance. Despite its central location, the hotel’s position on a quieter street affords guests a peaceful retreat.
Guests are particularly impressed by the hotel's breakfast, which offers a vast array of Asian and Western dishes. The selection, including fresh fruits, juices, pastries and made-to-order items like pho and omelets, is consistently lauded for its quality and variety. While evening dinner is not served on-site, the hotel's staff excel at recommending nearby dining options, ensuring guests enjoy top-notch local cuisine.
The rooms at Salute Premium Hotel & Spa are noted for their cleanliness, comfort and stylish decor. Guests appreciate the spaciousness, modern aesthetics and well-maintained facilities. The hotel often provides room upgrades, enhancing the overall experience with better views and additional amenities. Although some rooms may lack windows or be smaller than expected, the overall satisfaction with room quality remains high.
Cleanliness across the hotel is impeccable with rooms and common areas described as spotless and well-maintained. Daily housekeeping ensures that every corner of the hotel remains clean and inviting.
One of the standout features of the hotel is its exceptional staff. Universally praised for their friendliness, professionalism and attentiveness, the team at Salute Premium Hotel & Spa greatly enhances the guest experience. They are proficient in English, making communication seamless and are always ready to assist with travel arrangements, local recommendations and personalized care.
The WiFi service at the hotel is reported to be fast and reliable with good coverage throughout the property, facilitating convenient communication and work needs for guests.
While the spa receives mixed reviews, the quality of the massages is frequently highlighted as excellent. Guests appreciate the professional service and relaxing treatments, though some mention issues with the spa’s physical setup and management.
For families, the hotel provides a welcoming and accommodating environment. Spacious family rooms, attentive cleaning staff and proximity to family-friendly attractions make it a preferred choice for those traveling with children. The overall positive experiences and excellent service leave many families eager to return.
Finally, the comfort of the hotel’s beds is repeatedly mentioned with guests often describing them as exceptionally comfortable and providing excellent rest.
In summary, Salute Premium Hotel & Spa excels in delivering a combination of prime location, excellent breakfasts, clean and comfortable rooms, top-notch staff service and reliable internet, making it a highly recommended option for visitors to Hanoi. Despite minor critiques, the overwhelmingly positive feedback underscores the hotel’s commitment to providing a memorable and satisfying stay.
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Guests are particularly impressed by the hotel's breakfast, which offers a vast array of Asian and Western dishes. The selection, including fresh fruits, juices, pastries and made-to-order items like pho and omelets, is consistently lauded for its quality and variety. While evening dinner is not served on-site, the hotel's staff excel at recommending nearby dining options, ensuring guests enjoy top-notch local cuisine.
The rooms at Salute Premium Hotel & Spa are noted for their cleanliness, comfort and stylish decor. Guests appreciate the spaciousness, modern aesthetics and well-maintained facilities. The hotel often provides room upgrades, enhancing the overall experience with better views and additional amenities. Although some rooms may lack windows or be smaller than expected, the overall satisfaction with room quality remains high.
Cleanliness across the hotel is impeccable with rooms and common areas described as spotless and well-maintained. Daily housekeeping ensures that every corner of the hotel remains clean and inviting.
One of the standout features of the hotel is its exceptional staff. Universally praised for their friendliness, professionalism and attentiveness, the team at Salute Premium Hotel & Spa greatly enhances the guest experience. They are proficient in English, making communication seamless and are always ready to assist with travel arrangements, local recommendations and personalized care.
The WiFi service at the hotel is reported to be fast and reliable with good coverage throughout the property, facilitating convenient communication and work needs for guests.
While the spa receives mixed reviews, the quality of the massages is frequently highlighted as excellent. Guests appreciate the professional service and relaxing treatments, though some mention issues with the spa’s physical setup and management.
For families, the hotel provides a welcoming and accommodating environment. Spacious family rooms, attentive cleaning staff and proximity to family-friendly attractions make it a preferred choice for those traveling with children. The overall positive experiences and excellent service leave many families eager to return.
Finally, the comfort of the hotel’s beds is repeatedly mentioned with guests often describing them as exceptionally comfortable and providing excellent rest.
In summary, Salute Premium Hotel & Spa excels in delivering a combination of prime location, excellent breakfasts, clean and comfortable rooms, top-notch staff service and reliable internet, making it a highly recommended option for visitors to Hanoi. Despite minor critiques, the overwhelmingly positive feedback underscores the hotel’s commitment to providing a memorable and satisfying stay.
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Guest Reviews
The Salute Premium Hotel & Spa boasts a superb location in Hanoi's Old Quarter, making it an ideal choice for travelers who want to immerse themselves in the heart of the city. Guests appreciate its prime position that allows easy access to many of the city's attractions, cafes, restaurants and shops, all within comfortable walking distances. Despite being centrally located amidst the lively old town, the hotel manages to offer a peaceful retreat, as it is situated on a quieter street away from the hustle and bustle.
The hotel's proximity to popular points of interest, including the famous Train Street, night markets and a variety of eateries, further enhances its appeal. Many visitors highlight the convenience of being just minutes away from the vibrant heart of Hanoi while still being able to enjoy a restful night's sleep. The location is also practical for tourists looking to explore the city on foot with major landmarks and cultural sites easily reachable.
In addition to its excellent location, the hotel is praised for its cleanliness, stylish decor and helpful staff, making stays comfortable and enjoyable. The combination of a central yet tranquil setting, coupled with excellent services, makes Salute Premium Hotel & Spa a highly recommended option for anyone visiting Hanoi.
Salute Premium Hotel & Spa has garnered praise for its breakfast offerings, which consistently impress guests with variety and quality. The breakfast selection is extensive, providing a wide range of both Asian and Western dishes, ensuring there's something for everyone. Guests enjoyed fresh and tasty options including fruits, juices, vegetarian dishes and traditional Vietnamese specialties like pho. The breakfast is described as generous, delicious and satisfying with many noting the inclusion of hot meals, pastries and made-to-order items such as eggs and omelets.
The buffet, often mentioned as rich and ample, features high-quality products with some items changing daily, keeping the selection exciting for those with extended stays. The breakfast area, although occasionally mentioned as small, offers a cozy ambiance and some guests appreciated the stunning city views from the top floor. The staff’s friendliness and attentiveness during breakfast further enhance the overall experience.
While most feedback is overwhelmingly positive, a few guests noted that the breakfast room could get crowded and suggested the variety could be improved slightly with more vegan or unique breakfast options. Despite these minor critiques, the breakfast at Salute Premium Hotel & Spa stands out as a highlight, contributing to an exceptional hotel experience.
Salute Premium Hotel & Spa earns high marks from guests when it comes to dining, particularly breakfast with standout items like pho, omelettes and delicious steamed rice rolls. The hotel features two authentic restaurants, although it is noted that only breakfast is served on-site. For evening meals, the staff goes above and beyond by offering great recommendations for local dining options, such as Bun Cha available just a few yards away.
Guests appreciate the tea, coffee and biscuits provided in the rooms, adding an extra touch of comfort. Many reviews highlight the excellent service and extensive knowledge of the staff, who provide valuable tips and assist with organizing next steps in Vietnam. The hotel team is praised for offering helpful advice on sites to visit and where to eat, along with making dining reservations.
Although it would be convenient to have a dinner restaurant on the premises, the lack of space makes this unfeasible. Despite this, guests benefit from lists of good local restaurants sorted by food style provided by the staff. This ensures that guests can enjoy high-quality and reasonably priced dining experiences nearby.
One downside mentioned is the loud music from a neighboring building, which can be heard after dinner time, potentially affecting the overall dining ambiance. Nonetheless, the comprehensive support and dining tips from the staff help make the overall experience more enjoyable for guests.
The rooms at Salute Premium Hotel & Spa generally receive high praise for their cleanliness, spaciousness and comfort. Numerous reviews highlight that rooms are well-equipped, featuring modern and stylish decor. Guests appreciate the attention to tidiness and the hotel's well-maintained interior. Many mention receiving room upgrades, which often come with impressive views and enhance the overall experience.
Despite the positive feedback regarding room quality and design, some reviews note potential downsides. Specific mentions include rooms without windows, making the space feel a bit stuffy and dark. Additionally, a few guests found the rooms to be smaller than expected, particularly for those on the top floors or near the restaurant, where noise could be an issue.
Overall, most visitors find the rooms to be a great value for money, offering a comfortable, quiet retreat with thoughtful layout and amenities. The consistent cleanliness and high standards contribute significantly to guest satisfaction, ensuring a pleasant stay in a central, convenient location.
Salute Premium Hotel & Spa is consistently praised for its exceptionally comfortable beds. Guests frequently highlight the comfort with many describing the beds as very comfortable, super comfy and even providing the best sleep ever. The spacious rooms often feature king-sized beds, which are noted for being large, sturdy and exceptionally cozy.
The high-quality mattresses contribute significantly to the guests' satisfaction with some pointing out that these beds are more comfortable than those in other hotels in Vietnam. Several reviews also mention the bedding being perfect and exceptional, adding to the overall positive sleeping experience. The hotel rooms are described as clean and spacious, further enhancing the sense of comfort.
Overall, guests can expect superior comfort and a restful night's sleep in Salute Premium Hotel & Spa's superbly comfortable beds, making it a standout choice for travelers seeking both luxury and relaxation.
Salute Premium Hotel & Spa stands out for its exceptional cleanliness with numerous reviews highlighting the immaculate state of the rooms and common areas. Guests frequently mention that rooms are cleaned daily, maintained well and are consistently tidy and well-equipped. The spacious rooms, furnished with stylish decor, contribute to a comfortable stay and the hotel's modern and new appearance is frequently noted.
The bathrooms are also praised for their cleanliness, although there were a few isolated comments about minor maintenance issues like leaky showers. The daily upkeep by attentive housekeeping ensures that every corner remains pristine, making guests feel at home. The hotel interior is described as beautiful and the overall ambiance is both clean and pleasant.
Despite some remarks regarding noise, guests overwhelmingly appreciate the cleanliness standards, stating that the hotel is spotless and well-managed. The property itself looks very new and is consistently described as fresh and modern. Overall, the high level of cleanliness and well-maintained facilities make Salute Premium Hotel & Spa a reliable choice for travelers prioritizing hygiene and comfort.
At Salute Premium Hotel & Spa, exceptional service is a cornerstone of the guest experience and is consistently delivered by a team of highly professional, friendly and accommodating staff. The hotel’s personnel, from the receptionists to the doorman, are praised for their kindness, attentiveness and proactive attitude. They are consistently described as friendly, welcoming and ready to assist with a smile, making guests feel at home from the moment they arrive.
The staff at the spa with special mentions of Ms. Sue and Ms. Sally, provide top-notch hospitality, ensuring that every guest feels pampered and valued. The personnel’s proficiency in English further enhances communications and ease of stay for international travelers. They are not only helpful with everyday needs but also go above and beyond by helping with travel arrangements organizing day trips, providing local recommendations, facilitating easy airport transfers and even accommodating special requests such as late check-outs and packed breakfasts for early flights.
Recommendations and information about local attractions are delivered with a clear and proactive approach. Staff members are noted for their helpfulness in booking transportation, suggesting dining options and ensuring that logistical issues, such as luggage storage and room upgrades, are swiftly managed.
Guests consistently highlight the exceptional customer service and hospitality received across all touchpoints within the hotel. From warm welcomes with drinks and smiles to personalized care and assistance, the staff's dedication is frequently noted as a highlight of the stay. Detailed attention to guests’ needs and impeccable service are common themes throughout with multiple mentions of staff members like Mr. Joy and Mr. Michael making significant positive impressions.
In summary, the staff at Salute Premium Hotel & Spa are not just service providers but are integral to the overall enjoyable and memorable experience that guests frequently rave about. Their commitment to exceeding expectations and their warm, helpful nature make this hotel a standout choice for a comfortable and welcoming stay.
Salute Premium Hotel & Spa receives largely positive remarks for its WiFi services and communication practices. Guests appreciate the good wireless internet connection throughout the hotel, which facilitated smooth organizational changes and communication via email and WhatsApp. Many found the WiFi speed to be fast and reliable, enhancing their overall stay experience.
The hotel includes the use of its WiFi in the pricing and the connection quality has been praised for being consistently fast, even in some of the more remote parts of the property. Though a few guests have mentioned occasional slow connections and limited range, these interruptions seem minimal.
Furthermore, the hotel's considerate use of WhatsApp for support communication ensured seamless coordination regarding flight arrivals and transportation to and from the airport, showcasing their attentiveness to guest needs. Overall, Salute Premium Hotel & Spa delivers a solid internet service, contributing to an efficient and enjoyable stay.
Salute Premium Hotel & Spa offers a mixed experience when it comes to their spa services. While several guests found the spa to be of high standard with higher quality product usage, others were left underwhelmed by certain aspects such as the small spa room under the stairs and poor management. Despite these issues, the massages were overwhelmingly praised with many guests highly recommending them. The spa staff received accolades for their fabulous and professional service and the staff accommodating last-minute requests impressed visitors. The massages are described as great and extremely relaxing with the overall quality considered top-notch. However, a few guests noted that the spa was not yet operational despite being advertised, causing some disappointment. The facilities are generally well-received and guests appreciated the quality interior and the variety of relaxing spa services offered. Though the lack of a pool and soundproof rooms were minor drawbacks, the overall spa experience was notable for its excellent massage services, which many guests enjoyed tremendously.
Salute Premium Hotel & Spa offers an ideal environment for families seeking a comfortable and accommodating stay in Hanoi. Many guests appreciated the family-centric atmosphere and impeccable cleanliness of the hotel, noting the staff's unwavering dedication to making families feel right at home. The hotel's housekeepers were particularly praised for their kid-friendly approach, contributing to an overall sense of ease and relaxation for both parents and children.
Families often remarked on the spacious and comfortable family rooms with some being upgraded to even larger suites which were considered ample by Hanoi's Old Quarter standards. The breakfast options were varied and catered to vegetarians, adding to the convenience and satisfaction of family meals.
The hotel's proximity to attractions like the Night Market and Hoan Kiem Lake was another highlight, making it a convenient base for family outings. Despite its location in a bustling neighborhood, the hotel provided a serene oasis where families could unwind.
Several guests expressed a strong desire to return for future stays, underscoring the hotel's ability to foster lasting positive impressions. Recommendations to friends and family were common, solidifying Salute Premium Hotel & Spa as a highly recommended option for those traveling with children. The hotel’s ability to treat guests like family members left a lasting impact with many promising to return with their families for another visit.
While one guest noted a slight issue with the smell of humidity in a children's bedroom and mentioned the need for an additional mirror, these minor inconveniences did not overshadow the overall satisfaction and positive experiences reported by the majority of the guests.
Salute Premium Hotel & Spa lives up to its four-star rating with a range of positive qualities that have been highlighted by its guests. The hotel offers excellent quality, comparable to high-end establishments but at a more affordable cost. It aligns perfectly with what one would expect from a four-star hotel, especially in Hanoi.
Guests describe it as a beautiful and luxurious hotel, ideal for a few days' stay in Hanoi. Its central location adds to its appeal, allowing easy access to the old quarter while maintaining a quiet and serene environment. The rooms come equipped with modern amenities like Netflix and Apple TV, contributing to the luxury feel.
The hotel has gained an impeccable reputation for its service, which some guests equate to five-star standards. The attentiveness of the staff contributes significantly to this high level of service. The overall experience offers excellent value for money, consistently exceeding expectations for a hotel in its category.
The facilities and services provided are highly rated, making it a go-to choice for visitors. Guests frequently recommend the Salute Premium Hotel & Spa, commending its high standards in cleanliness, room design and overall professionalism. It stands out as a true four-star hotel, comparable to other highly-rated hotels in major cities around the world.
In summary, Salute Premium Hotel & Spa promises a four-star experience with exemplary service, luxurious amenities and a great value proposition, making it a favorite among travelers to Hanoi.
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Location
The hotel's proximity to popular points of interest, including the famous Train Street, night markets and a variety of eateries, further enhances its appeal. Many visitors highlight the convenience of being just minutes away from the vibrant heart of Hanoi while still being able to enjoy a restful night's sleep. The location is also practical for tourists looking to explore the city on foot with major landmarks and cultural sites easily reachable.
In addition to its excellent location, the hotel is praised for its cleanliness, stylish decor and helpful staff, making stays comfortable and enjoyable. The combination of a central yet tranquil setting, coupled with excellent services, makes Salute Premium Hotel & Spa a highly recommended option for anyone visiting Hanoi.
Breakfast
The buffet, often mentioned as rich and ample, features high-quality products with some items changing daily, keeping the selection exciting for those with extended stays. The breakfast area, although occasionally mentioned as small, offers a cozy ambiance and some guests appreciated the stunning city views from the top floor. The staff’s friendliness and attentiveness during breakfast further enhance the overall experience.
While most feedback is overwhelmingly positive, a few guests noted that the breakfast room could get crowded and suggested the variety could be improved slightly with more vegan or unique breakfast options. Despite these minor critiques, the breakfast at Salute Premium Hotel & Spa stands out as a highlight, contributing to an exceptional hotel experience.
Dinner
Guests appreciate the tea, coffee and biscuits provided in the rooms, adding an extra touch of comfort. Many reviews highlight the excellent service and extensive knowledge of the staff, who provide valuable tips and assist with organizing next steps in Vietnam. The hotel team is praised for offering helpful advice on sites to visit and where to eat, along with making dining reservations.
Although it would be convenient to have a dinner restaurant on the premises, the lack of space makes this unfeasible. Despite this, guests benefit from lists of good local restaurants sorted by food style provided by the staff. This ensures that guests can enjoy high-quality and reasonably priced dining experiences nearby.
One downside mentioned is the loud music from a neighboring building, which can be heard after dinner time, potentially affecting the overall dining ambiance. Nonetheless, the comprehensive support and dining tips from the staff help make the overall experience more enjoyable for guests.
Rooms
Despite the positive feedback regarding room quality and design, some reviews note potential downsides. Specific mentions include rooms without windows, making the space feel a bit stuffy and dark. Additionally, a few guests found the rooms to be smaller than expected, particularly for those on the top floors or near the restaurant, where noise could be an issue.
Overall, most visitors find the rooms to be a great value for money, offering a comfortable, quiet retreat with thoughtful layout and amenities. The consistent cleanliness and high standards contribute significantly to guest satisfaction, ensuring a pleasant stay in a central, convenient location.
Beds
The high-quality mattresses contribute significantly to the guests' satisfaction with some pointing out that these beds are more comfortable than those in other hotels in Vietnam. Several reviews also mention the bedding being perfect and exceptional, adding to the overall positive sleeping experience. The hotel rooms are described as clean and spacious, further enhancing the sense of comfort.
Overall, guests can expect superior comfort and a restful night's sleep in Salute Premium Hotel & Spa's superbly comfortable beds, making it a standout choice for travelers seeking both luxury and relaxation.
Cleanliness
The bathrooms are also praised for their cleanliness, although there were a few isolated comments about minor maintenance issues like leaky showers. The daily upkeep by attentive housekeeping ensures that every corner remains pristine, making guests feel at home. The hotel interior is described as beautiful and the overall ambiance is both clean and pleasant.
Despite some remarks regarding noise, guests overwhelmingly appreciate the cleanliness standards, stating that the hotel is spotless and well-managed. The property itself looks very new and is consistently described as fresh and modern. Overall, the high level of cleanliness and well-maintained facilities make Salute Premium Hotel & Spa a reliable choice for travelers prioritizing hygiene and comfort.
Staff
The staff at the spa with special mentions of Ms. Sue and Ms. Sally, provide top-notch hospitality, ensuring that every guest feels pampered and valued. The personnel’s proficiency in English further enhances communications and ease of stay for international travelers. They are not only helpful with everyday needs but also go above and beyond by helping with travel arrangements organizing day trips, providing local recommendations, facilitating easy airport transfers and even accommodating special requests such as late check-outs and packed breakfasts for early flights.
Recommendations and information about local attractions are delivered with a clear and proactive approach. Staff members are noted for their helpfulness in booking transportation, suggesting dining options and ensuring that logistical issues, such as luggage storage and room upgrades, are swiftly managed.
Guests consistently highlight the exceptional customer service and hospitality received across all touchpoints within the hotel. From warm welcomes with drinks and smiles to personalized care and assistance, the staff's dedication is frequently noted as a highlight of the stay. Detailed attention to guests’ needs and impeccable service are common themes throughout with multiple mentions of staff members like Mr. Joy and Mr. Michael making significant positive impressions.
In summary, the staff at Salute Premium Hotel & Spa are not just service providers but are integral to the overall enjoyable and memorable experience that guests frequently rave about. Their commitment to exceeding expectations and their warm, helpful nature make this hotel a standout choice for a comfortable and welcoming stay.
Wi-Fi
The hotel includes the use of its WiFi in the pricing and the connection quality has been praised for being consistently fast, even in some of the more remote parts of the property. Though a few guests have mentioned occasional slow connections and limited range, these interruptions seem minimal.
Furthermore, the hotel's considerate use of WhatsApp for support communication ensured seamless coordination regarding flight arrivals and transportation to and from the airport, showcasing their attentiveness to guest needs. Overall, Salute Premium Hotel & Spa delivers a solid internet service, contributing to an efficient and enjoyable stay.
Spa
Family
Families often remarked on the spacious and comfortable family rooms with some being upgraded to even larger suites which were considered ample by Hanoi's Old Quarter standards. The breakfast options were varied and catered to vegetarians, adding to the convenience and satisfaction of family meals.
The hotel's proximity to attractions like the Night Market and Hoan Kiem Lake was another highlight, making it a convenient base for family outings. Despite its location in a bustling neighborhood, the hotel provided a serene oasis where families could unwind.
Several guests expressed a strong desire to return for future stays, underscoring the hotel's ability to foster lasting positive impressions. Recommendations to friends and family were common, solidifying Salute Premium Hotel & Spa as a highly recommended option for those traveling with children. The hotel’s ability to treat guests like family members left a lasting impact with many promising to return with their families for another visit.
While one guest noted a slight issue with the smell of humidity in a children's bedroom and mentioned the need for an additional mirror, these minor inconveniences did not overshadow the overall satisfaction and positive experiences reported by the majority of the guests.
4 Star
Guests describe it as a beautiful and luxurious hotel, ideal for a few days' stay in Hanoi. Its central location adds to its appeal, allowing easy access to the old quarter while maintaining a quiet and serene environment. The rooms come equipped with modern amenities like Netflix and Apple TV, contributing to the luxury feel.
The hotel has gained an impeccable reputation for its service, which some guests equate to five-star standards. The attentiveness of the staff contributes significantly to this high level of service. The overall experience offers excellent value for money, consistently exceeding expectations for a hotel in its category.
The facilities and services provided are highly rated, making it a go-to choice for visitors. Guests frequently recommend the Salute Premium Hotel & Spa, commending its high standards in cleanliness, room design and overall professionalism. It stands out as a true four-star hotel, comparable to other highly-rated hotels in major cities around the world.
In summary, Salute Premium Hotel & Spa promises a four-star experience with exemplary service, luxurious amenities and a great value proposition, making it a favorite among travelers to Hanoi.
No, Salute Premium Hotel & Spa doesn't have any pool.
Yes, a spa is available at Salute Premium Hotel & Spa.
No, Salute Premium Hotel & Spa doesn't allow dogs.
Yes, parking facilities are available at Salute Premium Hotel & Spa.
No, Salute Premium Hotel & Spa doesn't have a gym.
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