Splendid Hotel & Spa
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Summary of reviewsSplendid Hotel & Spa in Hanoi consistently receives commendations for its exceptional hospitality and prime setting in the bustling Old Quarter, near Hoan Kiem Lake. Guests find the location ideal for exploring the cultural and culinary treasures of Hanoi, appreciating the hotel's central yet tranquil atmosphere. The staff stand out for their warmth and attentiveness, often going above and beyond to ensure a memorable guest experience.
The breakfast at the hotel garners positive remarks for its quality and variety, catering well to diverse dietary preferences with fresh fruits, pastries, and salads served buffet style. Despite a slight inconvenience of walking to a sister hotel for breakfast, guests remain impressed by the scenic views and dedicated service provided in the dining area.
Rooms are noted for their comfort, spaciousness, and cleanliness, offering a peaceful retreat amidst the city's activity. The large, cozy beds enhance guests' relaxation, assuring a restful stay with effective amenities like air conditioning and hot water. While there are occasional issues with room size and cleanliness, these are exceptions rather than the rule, and the housekeeping team's commitment to maintaining high standards is well appreciated.
Splendid Hotel & Spa offers excellent value for money with its clean accommodations, friendly service, and notable amenities, making it an appealing choice for travelers seeking convenience and comfort in a vibrant urban setting. The overwhelmingly positive feedback reflects a hotel that ensures a comfortable, restful, and enjoyable experience for its guests.
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The breakfast at the hotel garners positive remarks for its quality and variety, catering well to diverse dietary preferences with fresh fruits, pastries, and salads served buffet style. Despite a slight inconvenience of walking to a sister hotel for breakfast, guests remain impressed by the scenic views and dedicated service provided in the dining area.
Rooms are noted for their comfort, spaciousness, and cleanliness, offering a peaceful retreat amidst the city's activity. The large, cozy beds enhance guests' relaxation, assuring a restful stay with effective amenities like air conditioning and hot water. While there are occasional issues with room size and cleanliness, these are exceptions rather than the rule, and the housekeeping team's commitment to maintaining high standards is well appreciated.
Splendid Hotel & Spa offers excellent value for money with its clean accommodations, friendly service, and notable amenities, making it an appealing choice for travelers seeking convenience and comfort in a vibrant urban setting. The overwhelmingly positive feedback reflects a hotel that ensures a comfortable, restful, and enjoyable experience for its guests.
3-Star Hotel
Located in the Old Quarter, this hotel provides convenient access to key attractions. Its spa facilities and breakfast options enhance the overall value and comfort for guests.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Cheap Hotel
Guest Reviews
The Splendid Hotel & Spa boasts an exceptional location that consistently delights its guests, offering an ideal base for exploring the vibrant city of Hanoi. Nestled in the heart of the Old Quarter, it is mere steps away from the famous Hoan Kiem Lake, ensuring that visitors are well-placed to uncover the cultural and culinary treasures of the area. Guests appreciate the hotel's close proximity to a wide array of attractions, shopping venues, and diverse dining options, all within comfortable walking distance. Despite being at the epicenter of activity, the hotel manages to maintain a tranquil atmosphere, providing a welcome respite after a day of adventure. With its unbeatable location, friendly and accommodating staff, and proximity to key sights, Splendid Hotel & Spa offers a perfect setting for travelers looking to immerse themselves in the spirit of Hanoi.
Splendid Hotel & Spa seems to have created quite a buzz with its breakfast offerings, which include a mix of delightful flavors and scenic views. Guests have highlighted the breakfast's quality, describing it as excellent, delicious, and varied, appealing especially to vegetarians with the availability of fresh fruits, pastries, and salad items served buffet style. The stunning views from the breakfast area on the 7th floor, overlooking Hoan Kiem Lake, add a remarkable touch to the dining experience, and many reviewers appreciate the courteous and dedicated service provided by the staff.
Despite the positives, guests have noted that breakfast is not served directly at the hotel, requiring a short walk to a sister hotel nearby, which some found slightly inconvenient. Nevertheless, the quality of the breakfast experience remains impressive, leaving visitors satisfied with the abundance of options and flavors on offer. Overall, the Splendid Hotel & Spa manages to deliver a noteworthy breakfast experience that complements its charming lakeside setting.
Splendid Hotel & Spa offers an array of room types that cater well to various preferences, making it a promising choice for travelers seeking comfortable accommodations in a convenient location. The reviews consistently emphasize the comfort and spaciousness of the rooms, with many guests appreciating the clean and well-maintained facilities. The hotel features large rooms that come equipped with necessary amenities, and guests frequently mention that rooms at the back of the hotel are quieter, providing a peaceful retreat from the bustling streets.
The location is particularly praised for its proximity to local attractions, allowing guests easy access to explore the area. For those who value peace and quiet, rooms are noted to be quiet even when situated in busy areas, such as the heart of the Old Quarter.
Cleanliness is a recurring theme, with positive mentions of clean bedding, towels, and the general tidiness of the rooms. The staff receives commendations for being helpful and friendly, further enhancing the guest experience. Rooms are described as cozy and accommodating, ensuring a comfortable stay with some guests highlighting rooms with balconies as a bonus.
However, there are a few concerns about smaller room sizes and instances where cleanliness could be improved. Some furnishings and room amenities appear worn or damaged, which might detract from the experience for some guests. Despite these minor issues, the majority of reviews underline the overall comfort and convenience of the hotel, making it a favorable option for visitors.
At Splendid Hotel & Spa, guests can expect a restful night thanks to the remarkably comfortable beds provided in each room. The beds frequently receive praise for their exceptional comfort, often described as "amazingly comfortable" and "super comfy." Whether it's the mattress or the spaciousness of the beds offered, several reviewers mention their appreciation for these well-cared-for sleeping arrangements.
Beyond comfort, the quality of the beds is maintained with cleanliness, ensuring that guests can truly unwind in a pristine environment. The large beds offer ample space for relaxation, contributing to the overall room comfort. For travelers who prioritize a good night's sleep, this hotel certainly delivers with its great mattresses paired with cozy pillows, enhancing the sense of comfort and relaxation.
Located right in the center, the hotel complements its prime location with the promise of peaceful slumber, with many guests noting the combined experience of comfortable beds and effective amenities like air conditioning and hot water. This attention to providing a comfortable stay makes Splendid Hotel & Spa an appealing choice for those wanting both convenience and rest.
Splendid Hotel & Spa in the heart of the Old Town stands out primarily for its commitment to cleanliness, which most guests laud in their reviews. Positioned conveniently near Hoan Kiem Lake and the Puppet Theatre, it offers an accessible base for those looking to explore the vibrant surroundings. Many guests report that the rooms are well-maintained, spacious, and comfortable, with clean bedding and towels. The hotel's housekeeping team is noted for its diligent efforts, ensuring that accommodations remain fresh and orderly, with consistent daily cleaning routines.
However, some guests have mentioned occasional lapses, citing issues like unkept and dusty rooms, leaking toilets, and the need for thorough bathroom cleaning. Despite these isolated incidents, the overwhelming sentiment points to a consistently high standard of hygiene throughout the hotel.
Additionally, the staff receives praise for their exceptional friendliness, responsiveness, and willingness to maintain cleanliness standards. With a clean environment, attentive service, and a prime location, Splendid Hotel & Spa seems to offer excellent value for money, making it a worthwhile choice for travelers seeking convenient and tidy accommodations in a bustling city locale.
Splendid Hotel & Spa in Hanoi has garnered significant praise for its outstanding hospitality, thanks to a team of incredibly friendly and helpful staff. Guests have frequently highlighted the remarkable service provided by the hotel personnel, noting their warmth, attentiveness, and willingness to go above and beyond to ensure a memorable stay. Particular staff members, such as Hannah, Kevin, Flora, and others, have left a lasting impression with their exceptional kindness and professional demeanor. The staff's efforts in organizing special surprises, offering local insights, and arranging seamless transport options have been widely appreciated. The attentive care and readiness to assist with both common and unique requests demonstrate the hotel's commitment to guest satisfaction. This dedication to hospitality, coupled with the hotel's prime location in Hanoi, makes Splendid Hotel & Spa a highly recommended choice for travelers seeking remarkable service and a welcoming atmosphere.
Nestled near the picturesque Hoan Kiem Lake, Splendid Hotel & Spa offers a commendable stay in Hanoi, combining value and convenience in a remarkable location. Guests repeatedly highlight the hotel's cleanliness, describing it as very comfortable and reasonably priced, making it an excellent choice for budget-conscious travelers. The staff, frequently praised for their friendliness, contribute significantly to guests' positive experiences, with several reviewers singling out the exceptional service received. The well-maintained rooms are satisfying, aligning with expectations for a three-star establishment, while the uncomplicated, straightforward nature of the accommodations ensures guests feel at ease. Although occasionally mentioned, any discrepancies in star rating descriptions are overshadowed by the consistent appreciation of the hotel’s value for money—a recurring theme in these reviews. Overall, Splendid Hotel & Spa leaves a favorable impression, especially for those prioritizing location, service, and affordability during their Hanoi stay.
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Location
Breakfast
Despite the positives, guests have noted that breakfast is not served directly at the hotel, requiring a short walk to a sister hotel nearby, which some found slightly inconvenient. Nevertheless, the quality of the breakfast experience remains impressive, leaving visitors satisfied with the abundance of options and flavors on offer. Overall, the Splendid Hotel & Spa manages to deliver a noteworthy breakfast experience that complements its charming lakeside setting.
Rooms
The location is particularly praised for its proximity to local attractions, allowing guests easy access to explore the area. For those who value peace and quiet, rooms are noted to be quiet even when situated in busy areas, such as the heart of the Old Quarter.
Cleanliness is a recurring theme, with positive mentions of clean bedding, towels, and the general tidiness of the rooms. The staff receives commendations for being helpful and friendly, further enhancing the guest experience. Rooms are described as cozy and accommodating, ensuring a comfortable stay with some guests highlighting rooms with balconies as a bonus.
However, there are a few concerns about smaller room sizes and instances where cleanliness could be improved. Some furnishings and room amenities appear worn or damaged, which might detract from the experience for some guests. Despite these minor issues, the majority of reviews underline the overall comfort and convenience of the hotel, making it a favorable option for visitors.
Beds
Beyond comfort, the quality of the beds is maintained with cleanliness, ensuring that guests can truly unwind in a pristine environment. The large beds offer ample space for relaxation, contributing to the overall room comfort. For travelers who prioritize a good night's sleep, this hotel certainly delivers with its great mattresses paired with cozy pillows, enhancing the sense of comfort and relaxation.
Located right in the center, the hotel complements its prime location with the promise of peaceful slumber, with many guests noting the combined experience of comfortable beds and effective amenities like air conditioning and hot water. This attention to providing a comfortable stay makes Splendid Hotel & Spa an appealing choice for those wanting both convenience and rest.
Cleanliness
However, some guests have mentioned occasional lapses, citing issues like unkept and dusty rooms, leaking toilets, and the need for thorough bathroom cleaning. Despite these isolated incidents, the overwhelming sentiment points to a consistently high standard of hygiene throughout the hotel.
Additionally, the staff receives praise for their exceptional friendliness, responsiveness, and willingness to maintain cleanliness standards. With a clean environment, attentive service, and a prime location, Splendid Hotel & Spa seems to offer excellent value for money, making it a worthwhile choice for travelers seeking convenient and tidy accommodations in a bustling city locale.
Staff
3 Star
No, Splendid Hotel & Spa doesn't have any pool.
Yes, a spa is available at Splendid Hotel & Spa.
No, Splendid Hotel & Spa doesn't allow dogs.
No, parking facilities aren't available at Splendid Hotel & Spa.
No, Splendid Hotel & Spa doesn't have a gym.
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