Hanoi21.03087900,
105.85008000,
18 Bao Khanh Lane, Hoan Kiem(Show on Map)
9.0
Excellent
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1 room2 guests1 room, 2 guests
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Summary of reviewsSunline Central Hotel in Hanoi receives high praise for its remarkable location in the heart of the Old Quarter, offering guests convenient access to major tourist attractions, shopping areas, and dining options while providing a peaceful atmosphere away from the city's hustle and bustle. The hotel stands out for its exceptional service, with staff consistently recognized for their friendliness, professionalism, and attentiveness, contributing significantly to guest satisfaction by providing personalized service and ensuring a positive experience.
Guests frequently commend the hotel for its delightful breakfast experience, which caters to both Asian and Western tastes, and features fresh ingredients and variety. The clean and comfortable rooms are consistently appreciated for their stylish decor, modern amenities, and restful ambiance, despite being smaller than some guests anticipated. The cleanliness of the hotel is noteworthy, with rooms and common areas maintained to high standards of hygiene, further complemented by comfortable beds and effective air conditioning.
Families find the hotel accommodating and conveniently located near family-friendly dining options and local cultural activities. Additionally, Sunline Central Hotel offers reliable high-speed Wi-Fi, enhancing the convenience of the stay with seamless internet access throughout the premises. While some reviews mention minor criticisms, such as limited fruit selection at breakfast or occasional connectivity issues, these are generally overshadowed by the hotel's positive attributes.
Overall, Sunline Central Hotel provides an inviting retreat with commendable service, cozy accommodations, and excellent value for money, comparing favorably to other hotels in Hanoi and leaving guests eager to return. Show more
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Categories
Boutique-style Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Cheap Hotel
4-Star Hotel
Room Types
Deluxe Double Room with WindowsProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as a quiet street view. The unit offers 1 bed.
Executive Double Room with Terrace and City ViewThis double room features a balcony and a sitting area.
Executive Honeymoon Room with BalconyThis room is fitted with 2 private balconies offering city views, a cable flat-screen TV and personal safe. A tea/coffee making facility and minibar are included.
Room with a bathtub can be requested but it is subject to availability. Decoration for honeymoon can be made upon request.
Executive Room with Balcony and City ViewThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 1 bed.
Executive Double or Twin RoomThis air-conditioned twin/double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views.
Family RoomThis air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 2 beds.
Guest Reviews
9.0
Excellent
Location
Sunline Central Hotel in Hanoi boasts a remarkable location, nestled in the vibrant heart of the Old Quarter. Guests repeatedly praise its proximity to Hoan Kiem Lake, which is merely a short walk away. Despite being in a bustling part of the city, the hotel is located on a quieter street, providing a peaceful stay. This strategic positioning offers easy access to the city's major tourist attractions, shopping venues, and dining options. Travelers appreciate the convenience of being able to explore Hanoi's famous landmarks and cultural sites on foot. The hotel's location provides a blend of centrality and tranquility, making it an ideal choice for those who wish to immerse themselves in the local life while avoiding the city's hustle and bustle. Overall, Sunline Central Hotel stands out for its exceptional location, complemented by efficient staff and comfortable accommodations.
Breakfast
At Sunline Central Hotel, breakfast is a highly praised experience. Guests frequently lauded it for being extensive and varied, offering a wide range of options that cater to both Asian and Western tastes. The buffet style includes delectable dishes such as fresh omelettes, Pho, and Bun, which are among the favorites. Fresh ingredients and good quality food are a common theme in the reviews. The breakfast is described as generous and abundant, with an emphasis on changing menus, ensuring something new for visitors each day. Guests appreciated the pleasant breakfast setting with city views and the professionalism of the staff. Despite a few remarks about limited fruit selection and expectations of more variety, the overall dining experience at breakfast time is delightful and is seen as providing excellent value for money, especially considering the hotel’s price range.
Rooms
The Sunline Central Hotel offers a commendably clean and comfortable experience, with guests consistently highlighting the immaculate condition of the rooms. Visitors appreciate the stylish decor and modern amenities that make the accommodations both functional and pleasant. Despite the rooms being smaller than some guests expected, many found them to be cozy, quiet, and well-insulated from street noise, allowing for restful sleep.
The comfort of the beds frequently receives praise, described as large and pleasantly firm, contributing to a peaceful atmosphere. The presence of balconies and bright interiors add to the appeal, although some reviews mention a desire for more storage space.
Bathrooms receive favorable comments for their cleanliness and functionality, with good water pressure noted in the showers. Overall, the rooms offer a satisfying stay with their excellent condition and attention to detail, making them a reliable choice for travelers appreciating comfort and cleanliness at a reasonable price.
Beds
Sunline Central Hotel boasts a reputation for providing exceptionally comfortable accommodations, particularly highlighted by its beds. Guests frequently commend the hotel for its large, wonderfully soft beds equipped with high-quality linen that rivals luxury brands like Hilton. The comfort provided by these beds is often described as cocoon-like, enhancing the overall sleeping experience. With rooms that are spacious and meticulously clean, visitors can relax in a setting that combines comfort with practicality. The newly purchased bedding adds an extra layer of contentment, leaving guests highly satisfied with their stay. Overall, Sunline Central Hotel's focus on comfort and quality offers an inviting retreat for travelers seeking a restful night's sleep.
Cleanliness
Sunline Central Hotel stands out as a particularly clean establishment, impressing guests with its impeccable standards of hygiene. The hotel consistently receives praise for its immaculate cleanliness, with many noting that the rooms and common areas are well-maintained and spotless. Visitors appreciate the consistently fresh, tidy, and modern environment, which they regard as being cleaner than many comparable hotels. The daily cleaning service ensures that guests enjoy consistently clean rooms, characterized by ample space and comfortable bedding. This attention to cleanliness combined with accommodating staff contributes to the hotel's reputation as a pleasant and comfortable place to stay. Furthermore, the hotel is well-positioned and offers top-notch facilities, including excellent air conditioning and spacious, fresh-looking bathrooms. Though there are minor criticisms, such as a weak shower pressure and the absence of certain amenities, overall, Sunline Central Hotel provides a clean and satisfying experience for its guests.
Staff
Sunline Central Hotel has garnered an abundance of praise for its outstanding staff, who frequently leave a lasting impression on guests. The glowing reviews highlight the team as incredibly friendly, accommodating, and helpful, ensuring that visitors feel welcomed and well cared for throughout their stay. Guests frequently commend the staff for being professional and attentive, going above and beyond to enhance the overall experience at the hotel. Whether it's providing local shopping guidance or celebrating special occasions with thoughtful gestures like a surprise cake, the team demonstrates exceptional dedication to guest satisfaction. Proficient in English, the staff at reception are noted for their effective communication, contributing to a smooth and hassle-free experience. Notably, individuals like Emma and Hania are recognized for their extraordinary contributions, with the latter always finding solutions with a smile. Sunline Central Hotel’s staff seem committed to making every guest feel valued, offering personalized service and maintaining their infectious positivity.
Wi-Fi
Sunline Central Hotel impresses guests with its reliable and high-speed Wi-Fi service. Many reviews highlight the fast and effective connection, which seems to perform well both in-room and throughout the hotel. Guests appreciate the ability to stream content smoothly, notably mentioning seamless Netflix streaming due to the strong internet connection. The availability of dedicated Wi-Fi in rooms ensures convenience and ease of access. Although there are minor mentions of occasional connectivity issues, the hotel staff is responsive and quick to assist with any problems, ensuring guests stay connected with minimal hassle. Overall, the Wi-Fi experience at Sunline Central Hotel stands out positively in guest reviews, making it a favorable choice for those who prioritize internet connectivity during their stay.
Family
Sunline Central Hotel in Hanoi comes highly recommended for family-oriented travelers, offering a warm and inviting environment perfect for short stays of two to three days. The hotel staff receive frequent praise for their kindness and attentiveness to family needs, making it an accommodating choice for families of four. Situated in a bustling area, guests appreciate the proximity to a variety of good restaurants and shops. The surrounding neighborhood is highlighted for its many family-friendly dining options, catering to diverse tastes. For those interested in exploring local culture, the weekend activities around the nearby lake provide a delightful family-centric experience. While the hotel is a fine choice for families, those with larger groups or substantial luggage might consider booking additional rooms for comfort.
4 Star
Nestled in the vibrant heart of Hanoi's old quarter, Sunline Central Hotel is celebrated for its cozy atmosphere and commendable service. Guests appreciate the superb location, which offers easy access to the city's historic and cultural sites. The hotel is often described as a fantastic and lovely option, providing good facilities, reasonable room rates, and great value for money. Reviewers frequently express a desire to return, noting that the bed offers exceptional comfort reminiscent of a cocoon.
While some guests feel that the hotel lacks variety and expected a higher standard for a four-star rating, many highlight that it compares favorably to other accommodations in Hanoi. The meals, although perhaps less varied compared to other hotels of similar grade, are generally well received. Despite minor setbacks in meeting the typical four-star benchmark, the overall experience remains positive, with guests recommending Sunline Central Hotel for its helpful staff and commendable quality at a competitive price. Additionally, the hotel provides useful support for arranging tours to nearby attractions such as Sapa and Ha Long Bay, further enhancing its appeal as a practical and enjoyable choice for travelers.
No, Sunline Central Hotel doesn't have any pool.
No, a spa isn't available at Sunline Central Hotel.
No, Sunline Central Hotel doesn't allow dogs.
No, parking facilities aren't available at Sunline Central Hotel.