The Queen Hotel & Spa 2
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Summary of reviewsThe Queen Hotel & Spa 2 is well-regarded for its superb location in the heart of Hanoi. Nestled on a quiet street near St. Joseph Cathedral and Hoan Kiem Lake, the hotel offers easy access to the Old Quarter and other historic sites. Guests appreciate its proximity to dining options, bars, shops, markets and entertainment areas, making it an ideal base for exploring Hanoi’s vibrant culture and history while enjoying a tranquil retreat.
The hotel’s rooms are praised for their spaciousness and affordability. Many guests find the rooms larger than expected with comfortable amenities such as good air conditioning, private bathrooms and, in some cases, bathtubs. The friendly and helpful staff further enhance the positive experience by providing assistance and maintaining a welcoming atmosphere.
However, cleanliness and maintenance issues are commonly noted. While some guests mention regular cleaning and clean towels, others criticize the dirty conditions of rooms and bathrooms, citing musty smells, dusty lamps and worn fixtures. Inconsistencies between room representations in photographs and reality, along with outdated décor and basic facilities, are recurrent complaints.
Despite these challenges, the hotel is suitable for short stays on a budget, especially for those who can overlook a few imperfections. It excels in affordability and roominess but may fall short of the expectations of those seeking cleaner and more modern accommodations.
The staff at The Queen Hotel & Spa 2 receives widespread praise for their friendliness, helpfulness and attentiveness, contributing significantly to a pleasant and accommodating stay. The 24-hour reception ensures that assistance is always available, adding to the overall positive experience.
Connectivity, particularly the Wi-Fi, is a notable concern. Many guests report weak signals and unreliable internet access, suggesting the need for improvements in this area.
Opinions on the beds are mixed. While some guests find them comfortable and spacious, others describe them as hard and note issues with cleanliness, such as stained sheets. The quality of the bed frames has also been questioned, leading to an overall inconsistent experience regarding bed comfort.
In conclusion, The Queen Hotel & Spa 2 stands out for its excellent location, spacious rooms and exceptional staff. However, potential guests should be aware of the significant cleanliness and maintenance issues, as well as the inconsistent Wi-Fi and bed quality. Despite these drawbacks, it remains a viable option for budget travelers seeking a centrally located accommodation in Hanoi.
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The hotel’s rooms are praised for their spaciousness and affordability. Many guests find the rooms larger than expected with comfortable amenities such as good air conditioning, private bathrooms and, in some cases, bathtubs. The friendly and helpful staff further enhance the positive experience by providing assistance and maintaining a welcoming atmosphere.
However, cleanliness and maintenance issues are commonly noted. While some guests mention regular cleaning and clean towels, others criticize the dirty conditions of rooms and bathrooms, citing musty smells, dusty lamps and worn fixtures. Inconsistencies between room representations in photographs and reality, along with outdated décor and basic facilities, are recurrent complaints.
Despite these challenges, the hotel is suitable for short stays on a budget, especially for those who can overlook a few imperfections. It excels in affordability and roominess but may fall short of the expectations of those seeking cleaner and more modern accommodations.
The staff at The Queen Hotel & Spa 2 receives widespread praise for their friendliness, helpfulness and attentiveness, contributing significantly to a pleasant and accommodating stay. The 24-hour reception ensures that assistance is always available, adding to the overall positive experience.
Connectivity, particularly the Wi-Fi, is a notable concern. Many guests report weak signals and unreliable internet access, suggesting the need for improvements in this area.
Opinions on the beds are mixed. While some guests find them comfortable and spacious, others describe them as hard and note issues with cleanliness, such as stained sheets. The quality of the bed frames has also been questioned, leading to an overall inconsistent experience regarding bed comfort.
In conclusion, The Queen Hotel & Spa 2 stands out for its excellent location, spacious rooms and exceptional staff. However, potential guests should be aware of the significant cleanliness and maintenance issues, as well as the inconsistent Wi-Fi and bed quality. Despite these drawbacks, it remains a viable option for budget travelers seeking a centrally located accommodation in Hanoi.
Hotel with Spa
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Cheap Hotel
Small Hotel
Guest Reviews
The Queen Hotel & Spa 2 boasts a fantastic location in the heart of Hanoi. Positioned on a quiet street, it's perfectly situated near St. Joseph Cathedral and Hoan Kiem Lake. Guests appreciate its proximity to the Old Quarter, making it easy to explore historic sites and local attractions. The hotel is surrounded by a variety of dining options, bars and amenities, adding to the convenience for travelers. This central location allows effortless access to famous tourist spots, shops, markets and entertainment areas. Despite being in the bustling city center, the tranquil setting ensures a peaceful stay. The hotel's placement near key landmarks like the cathedral and major streets makes it an ideal choice for anyone keen on discovering Hanoi's vibrant culture and history while enjoying a quiet retreat.
The Queen Hotel & Spa 2 offers a mix of room experiences that are largely characterized by their spaciousness and affordability. Many guests appreciated the generous room sizes, which provided plenty of space and comfort, along with amenities like good air conditioning, private bathrooms and even bathtubs in some cases. Guests often found the rooms larger than expected, which was a pleasant surprise and the presence of helpful and friendly staff added to the positive experience. Additionally, the hotel offers good facilities such as hot water with good pressure, fridges and kettles in the rooms.
However, the hotel also faces several challenges. A significant number of guests reported issues with cleanliness, citing musty smells, dirty bathrooms and poorly maintained furnishings. The rooms often did not match the representations in photographs, leaving some guests disappointed. Issues such as rooms without windows or proper ventilation, noisy old air conditioning units and basic outdated décor were also recurring themes in the feedback.
For short stays on a budget, especially for those who can tolerate a few imperfections, The Queen Hotel & Spa 2 provides basic but comfortable accommodations with spacious rooms. For those with higher expectations of cleanliness and modern amenities, it might fall short of their needs. Overall, it stands out for its affordability and roominess, despite needing some updates and better maintenance.
The reviews for 'The Queen Hotel & Spa 2' present a mixed picture regarding the beds. On the positive side, some guests found the beds to be comfy and comfortable. Additionally, a few reviews mention that the beds are spacious with big bed sizes. However, there are several concerns as well. Some guests noted that the beds were hard and compared them to concrete, while others specified issues with the cleanliness of the sheets, including blood stains. The quality of the bed frames was also brought into question and a few comments highlighted that the beds felt old and were not comfortable. Overall, it seems that guest experiences vary significantly when it comes to the quality and comfort of the beds.
The cleanliness of The Queen Hotel & Spa 2 has garnered a mixed reception from guests. While there are mentions of regular cleaning and clean towels, many reviews point out significant cleanliness issues. Rooms and bathrooms frequently receive criticism for being dirty with specific complaints about dusty lamps, dirty floors and worn or rusty fixtures. Some guests reported mold, filthy bathrooms and unclean linen and sheets. The hotel appears to be in need of updates, as the furniture is noted as old and redundant, contributing to an overall rundown feel. Problems with the drainage system and air conditioning add to the grievances and some guests even mentioned hair on beds and rat footprints. Despite a few positive remarks about perfect cleanliness, the general consensus indicates that cleanliness is a considerable concern at this hotel.
The Queen Hotel & Spa 2 has garnered numerous positive remarks for its exceptional staff. Guests repeatedly highlight the friendliness and helpful nature of the team, noting their kindness and attentiveness. The staff’s willingness to assist, whether it be with boarding taxis, managing robot meetings or helping guests move to lower room floors, stands out as a testament to their dedication. The 24-hour reception ensures that staff is always available, adding to the convenience and comfort of the stay. Guests frequently mention encounters with polite and enthusiastic employees, which significantly contribute to a welcoming atmosphere. Although there are isolated mentions of night staff needing improvement, the overall feedback paints a picture of a professional, caring and responsive team, making the stay at the hotel pleasant and accommodating.
The Wi-Fi at The Queen Hotel & Spa 2 appears to be a significant point of concern for guests. Many have encountered issues with weak signals and unreliable connections, leading to difficulties in performing tasks that require internet access, such as video calls. The connection has been described as fluctuating often with some guests experiencing it going down several times during their stay. There are instances where it did not work initially or couldn't be found at all. For a better experience, it may be advisable to request a room closer to a Wi-Fi spot to improve reception. Overall, while the hotel may offer some connectivity, it seems that consistent and robust internet access is not a strong point.
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Location
Rooms
However, the hotel also faces several challenges. A significant number of guests reported issues with cleanliness, citing musty smells, dirty bathrooms and poorly maintained furnishings. The rooms often did not match the representations in photographs, leaving some guests disappointed. Issues such as rooms without windows or proper ventilation, noisy old air conditioning units and basic outdated décor were also recurring themes in the feedback.
For short stays on a budget, especially for those who can tolerate a few imperfections, The Queen Hotel & Spa 2 provides basic but comfortable accommodations with spacious rooms. For those with higher expectations of cleanliness and modern amenities, it might fall short of their needs. Overall, it stands out for its affordability and roominess, despite needing some updates and better maintenance.
Beds
Cleanliness
Staff
Wi-Fi
No, The Queen Hotel & Spa 2 doesn't have any pool.
Yes, a spa is available at The Queen Hotel & Spa 2.
No, The Queen Hotel & Spa 2 doesn't allow dogs.
No, parking facilities aren't available at The Queen Hotel & Spa 2.
No, The Queen Hotel & Spa 2 doesn't have a gym.
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