The Sono Hanoi Hotel
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Summary of reviewsThe Sono Hanoi Hotel is lauded for its superb location on the edge of Hanoi’s old quarter, offering guests easy access to the city's main attractions, bustling markets, historical sights and nightlife. Its central position, despite being on a busy street, ensures a serene stay with proximity to major spots like Beer Street and the Ho Chi Minh district and convenient public transportation options, such as the Long Bien train station. This balance of accessibility and cultural immersion makes it an ideal spot for exploring Hanoi.
The breakfast at the hotel is generally well-received with a buffet that includes a variety of Western and Asian dishes. Fresh fruits and pastries are highlights and many guests enjoy the inclusive breakfast, often describing it as scrumptious and excellent. The breakfast venue on the top floor with a view adds to the experience. While there are occasional mentions of limited variety and some suggestions for improvement, especially for vegetarians, most guests find the breakfast to be a pleasant start to their day.
Dinner options around the hotel are plentiful, bolstered by the staff's excellent recommendations. Guests appreciate the proximity to local eateries and BBQ spots with staff eager to share tips for the best dining experiences and local dishes. This adds to the ease of enjoying Vietnamese cuisine and enhances the overall travel experience.
The rooms at The Sono Hanoi Hotel are praised for their cleanliness, comfort and spaciousness. Guests describe them as modern, well-maintained and quiet despite their central location. Large, comfortable beds with clean bedding contribute to a restful stay. While there are occasional comments on maintenance issues and dated decor, the majority of reviews highlight the rooms as superb with some featuring terraces or balconies offering city views. The hotel’s diligence in maintaining cleanliness ensures a comfortable environment.
Cleanliness is a standout feature with numerous guests describing the hotel as spotless and well-maintained. This high standard of hygiene extends to all areas of the hotel, contributing to a pleasant and comfortable stay overall.
The staff at The Sono Hanoi Hotel consistently receive high praise for their friendliness, professionalism and helpfulness. Notable mentions of staff members highlight their exceptional service, English proficiency and eagerness to assist with various needs, from organizing tours to offering local dining recommendations. Their dedication and warm reception significantly enhance the guest experience, creating a welcoming atmosphere.
The Wi-Fi at the hotel is generally good with many guests finding it fast and reliable throughout the building. Though there are occasional reports of inconsistent service, the majority of visitors are satisfied with the internet provided.
Family-friendly features make the hotel a suitable choice for groups and families, offering decent and affordable family rooms. The location, combined with the helpful staff and comfortable amenities, ensures a welcoming environment for family stays.
The beds at The Sono Hanoi Hotel receive frequent praise for their exceptional comfort with many guests describing them as very soft and among the best they’ve experienced in Vietnam. Clean and cozy bedding further enhances the restful sleeping experience, making it a significant highlight of the hotel.
Overall, The Sono Hanoi Hotel is a commendable three-star option, providing substantial value for its price range. The excellent service, clean and comfortable rooms, convenient location and welcoming staff make it a top choice among similar hotels in Hanoi. Guests consistently recommend the hotel for its balance of affordability, comfort and quality service.
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The breakfast at the hotel is generally well-received with a buffet that includes a variety of Western and Asian dishes. Fresh fruits and pastries are highlights and many guests enjoy the inclusive breakfast, often describing it as scrumptious and excellent. The breakfast venue on the top floor with a view adds to the experience. While there are occasional mentions of limited variety and some suggestions for improvement, especially for vegetarians, most guests find the breakfast to be a pleasant start to their day.
Dinner options around the hotel are plentiful, bolstered by the staff's excellent recommendations. Guests appreciate the proximity to local eateries and BBQ spots with staff eager to share tips for the best dining experiences and local dishes. This adds to the ease of enjoying Vietnamese cuisine and enhances the overall travel experience.
The rooms at The Sono Hanoi Hotel are praised for their cleanliness, comfort and spaciousness. Guests describe them as modern, well-maintained and quiet despite their central location. Large, comfortable beds with clean bedding contribute to a restful stay. While there are occasional comments on maintenance issues and dated decor, the majority of reviews highlight the rooms as superb with some featuring terraces or balconies offering city views. The hotel’s diligence in maintaining cleanliness ensures a comfortable environment.
Cleanliness is a standout feature with numerous guests describing the hotel as spotless and well-maintained. This high standard of hygiene extends to all areas of the hotel, contributing to a pleasant and comfortable stay overall.
The staff at The Sono Hanoi Hotel consistently receive high praise for their friendliness, professionalism and helpfulness. Notable mentions of staff members highlight their exceptional service, English proficiency and eagerness to assist with various needs, from organizing tours to offering local dining recommendations. Their dedication and warm reception significantly enhance the guest experience, creating a welcoming atmosphere.
The Wi-Fi at the hotel is generally good with many guests finding it fast and reliable throughout the building. Though there are occasional reports of inconsistent service, the majority of visitors are satisfied with the internet provided.
Family-friendly features make the hotel a suitable choice for groups and families, offering decent and affordable family rooms. The location, combined with the helpful staff and comfortable amenities, ensures a welcoming environment for family stays.
The beds at The Sono Hanoi Hotel receive frequent praise for their exceptional comfort with many guests describing them as very soft and among the best they’ve experienced in Vietnam. Clean and cozy bedding further enhances the restful sleeping experience, making it a significant highlight of the hotel.
Overall, The Sono Hanoi Hotel is a commendable three-star option, providing substantial value for its price range. The excellent service, clean and comfortable rooms, convenient location and welcoming staff make it a top choice among similar hotels in Hanoi. Guests consistently recommend the hotel for its balance of affordability, comfort and quality service.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Free Wi-Fi
Small Hotel
3-Star Hotel
Guest Reviews
The Sono Hanoi Hotel boasts an excellent location for those wishing to explore the vibrant city of Hanoi. Situated at the edge of the old quarter, the hotel benefits from being within short walking distance to the heart of the old town district, making it easy to access the bustling markets, historical sights and night life. Its central position places guests right in the midst of Hanoi's rich culture with convenient proximity to main attractions, restaurants, shops and the weekend night market.
Despite being on a busy street, rooms provide a quiet retreat from the city's hustle and bustle. Its location ensures that everything is within walking distance or a short ride away, facilitating convenient exploration of the city's key points of interest, including Beer Street and the Ho Chi Minh district. Additionally, the nearby public transportation options, including the proximity to the Long Bien train station, add to the convenience for travelers. Overall, the Sono Hanoi Hotel's location offers a perfect balance of accessibility, centrality and cultural immersion.
The breakfast experience at The Sono Hanoi Hotel receives a mix of reactions from guests with a general consensus leaning towards positivity. The breakfast is typically offered in buffet style, boasting a generous selection of options that cater to both Western and Asian tastes. Fresh fruits and pastries frequently make an appearance, adding to the appeal of the offerings. Many visitors particularly enjoyed the varied and delicious nature of the breakfast, often describing it as great, excellent or even scrumptious.
Guests appreciate the fact that breakfast is included in the price, providing a convenient start to their day. The breakfast at the hotel's top floor is mentioned positively, especially the view it provides. Fresh fruits are consistently highlighted and some guests were pleased with the wide selection of Thai dishes and fresh ingredients.
However, there are some critiques indicating that the variety could be improved with occasional mentions of the breakfast being monotonous or lacking in options, particularly for vegetarians. A few guests found the breakfast to be basic or in need of upgrades with some negative notes on the freshness of the food and the overall taste.
Despite the mixed reviews, the complimentary breakfast remains a valued feature with its generous buffet and convenient location in the Old Quarter making it a notable start to the day for many travelers.
Finding good places to eat in the area around The Sono Hanoi Hotel is made effortless, thanks to the staff's excellent recommendations for food and drink. There is a popular street BBQ right across the street that locals seem to favor. Guests have highlighted the convenience of the hotel’s proximity to Hanoi’s old town and other hotspots for Vietnamese cuisine. The staff are more than willing to suggest the perfect dining spots, from traditional dishes like Pho and Bun Cha to more adventurous insect-themed menus. Their valuable dining recommendations ensure guests experience the best local food. Additionally, they are helpful not only in where to eat but also for tours and day trips, enhancing the overall travel experience.
The Sono Hanoi Hotel offers a variety of room options that generally receive praise for their cleanliness, comfort and spaciousness. Guests frequently highlight the rooms as very clean, modern and well-maintained. Many reviewers found their rooms to be superb, comfortable and quiet, adding to the overall pleasant experience. The large and spacious rooms are often noted with some boasting big bathrooms, terraces or balconies with city views.
Despite the predominantly positive feedback, there are occasional mentions of maintenance issues and dated decor that could benefit from some updating. Noise levels in certain rooms, particularly those with large windows or a lack of soundproofing, were points of concern for some guests. The bathrooms, while generally clean, were sometimes described as cramped or in need of renewal.
The rooms are described as simple yet cozy with basic amenities such as mini-fridges and smart TVs. The cleanliness is consistent. There are some rooms without natural light or windows facing outside, which could detract from the experience. However, the hotel’s attention to everyday cleaning and maintenance ensures a generally comfortable stay.
In summary, The Sono Hanoi Hotel provides clean, spacious and comfortable rooms that are well-appointed and stylishly decorated. Guests can expect a serene and contemporary environment, despite minor maintenance and noise issues.
The Sono Hanoi Hotel stands out for its exceptional comfort, particularly when it comes to its beds. Guests frequently praise the beds for being very comfortable with many noting that they are large and super soft. Several visitors described their sleeping experience as one of the most comfortable they've ever had with some even claiming it to be the best bed in Vietnam. The bedding is consistently highlighted as clean, adding to the overall comfort.
However, some reviews mentioned that the beds were possibly too soft and a few guests experienced issues with bed stability. Despite these minor drawbacks, the overall feedback leans heavily positive with guests appreciating the combination of soft and comfy mattresses and pillows. The beds are often noted for their size and lush, cozy feeling, ensuring a restful night's sleep. The pillows also receive accolades for their softness, contributing to the high comfort level. In summary, The Sono Hanoi Hotel's beds provide a plush, restful sanctuary, making it a notable choice for travelers seeking comfort in Hanoi.
The Sono Hanoi Hotel consistently receives praise for its exceptional cleanliness. Guests repeatedly highlight the rooms as clean, spacious and well-maintained. Attention to detail ensures that everything remains tidy and in perfect condition, from spotless rooms to clean bedding. Descriptions such as very clean, absolutely clean and spotless room underscore the hotel's commitment to hygiene. Visitors appreciate the combination of cleanliness and comfort, noting that the clean environment enhances the overall stay. Despite a few suggestions for improvement in some areas, the majority of reviews reflect a high standard of cleanliness throughout the hotel, making it a reliable choice for travelers prioritizing a clean and comfortable stay.
The staff of The Sono Hanoi Hotel consistently receives high praise from its guests for their exceptional friendliness, professionalism and helpfulness. Many reviews highlight the warm and welcoming nature of the team, mentioning their attentive service and willingness to assist with a variety of needs, from organizing tours and arranging activities to offering local recommendations for restaurants and sights. Special appreciation is extended to staff members such as Son, Viet, Ms. Lee, Mr. Leo, Mr. Luke and others like Ted, Alex and Lee, who have left lasting positive impressions on visitors.
Guests frequently commend the hotel team for their excellent English proficiency, making communication smooth and barrier-free. The front desk staff, including receptionists like Ms. Crab, are particularly noted for their superb service, pleasant demeanor and efficient check-in and check-out processes. Their ability to provide timely assistance with a great attention to detail, ensures that every guest feels well taken care of throughout their stay.
The housekeeping staff also received recognition for their honesty and dedication. Overall, the staff at The Sono Hanoi Hotel are described as kind, polite and incredibly supportive, creating a welcoming atmosphere that enhances the overall guest experience. Whether it's helping with laundry, booking tours, giving travel advice or just being friendly and approachable, the team’s efforts contribute significantly to the hotel's strong reputation among travelers.
The Sono Hanoi Hotel offers generally good Wi-Fi that works well throughout the building and within the rooms. Guests have reported that the internet is fast, reliable and connects easily from their rooms. However, there have been some mixed experiences with a few noting that the Wi-Fi can be inconsistent at times. In some instances, the Wi-Fi was slow, completely disappeared or even wasn't available for an entire day. Some guests resorted to buying SIM cards for a more reliable connection when the Wi-Fi was not sufficient. Despite these occasional issues, many visitors found the Wi-Fi coverage to be adequate for their needs.
The Sono Hanoi Hotel offers an inviting and comfortable experience for families. Guests appreciate the availability of family rooms with options described as decent, affordable and perfect for a family trip. Though some family rooms may lack windows, the overall amenities and staff are noted for their family-friendly nature, creating a welcoming atmosphere. The hotel is praised for its good value, whether visiting for business or tourism. Its location is convenient for various modes of transport, enhancing the ease for families and friends to explore the area. Overall, it stands out as a suitable choice for a family stay.
The Sono Hanoi Hotel presents a commendable option for travelers seeking a straightforward and affordable stay in Hanoi. Guests frequently highlight the hotel as being a three-star establishment that offers substantial value for its price. The service at the hotel is particularly noted for its dedication with staff going out of their way to ensure a pleasant stay. Visitors have appreciated the reliable and basic amenities provided, making it a fitting choice for budget-conscious travelers. Many reviews express high satisfaction, describing their experience as wonderful and recommending the hotel for others. Overall, for its category and price range, the Sono Hanoi Hotel stands out as a top choice among similar options, offering a good balance of service and facilities.
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Location
Despite being on a busy street, rooms provide a quiet retreat from the city's hustle and bustle. Its location ensures that everything is within walking distance or a short ride away, facilitating convenient exploration of the city's key points of interest, including Beer Street and the Ho Chi Minh district. Additionally, the nearby public transportation options, including the proximity to the Long Bien train station, add to the convenience for travelers. Overall, the Sono Hanoi Hotel's location offers a perfect balance of accessibility, centrality and cultural immersion.
Breakfast
Guests appreciate the fact that breakfast is included in the price, providing a convenient start to their day. The breakfast at the hotel's top floor is mentioned positively, especially the view it provides. Fresh fruits are consistently highlighted and some guests were pleased with the wide selection of Thai dishes and fresh ingredients.
However, there are some critiques indicating that the variety could be improved with occasional mentions of the breakfast being monotonous or lacking in options, particularly for vegetarians. A few guests found the breakfast to be basic or in need of upgrades with some negative notes on the freshness of the food and the overall taste.
Despite the mixed reviews, the complimentary breakfast remains a valued feature with its generous buffet and convenient location in the Old Quarter making it a notable start to the day for many travelers.
Dinner
Rooms
Despite the predominantly positive feedback, there are occasional mentions of maintenance issues and dated decor that could benefit from some updating. Noise levels in certain rooms, particularly those with large windows or a lack of soundproofing, were points of concern for some guests. The bathrooms, while generally clean, were sometimes described as cramped or in need of renewal.
The rooms are described as simple yet cozy with basic amenities such as mini-fridges and smart TVs. The cleanliness is consistent. There are some rooms without natural light or windows facing outside, which could detract from the experience. However, the hotel’s attention to everyday cleaning and maintenance ensures a generally comfortable stay.
In summary, The Sono Hanoi Hotel provides clean, spacious and comfortable rooms that are well-appointed and stylishly decorated. Guests can expect a serene and contemporary environment, despite minor maintenance and noise issues.
Beds
However, some reviews mentioned that the beds were possibly too soft and a few guests experienced issues with bed stability. Despite these minor drawbacks, the overall feedback leans heavily positive with guests appreciating the combination of soft and comfy mattresses and pillows. The beds are often noted for their size and lush, cozy feeling, ensuring a restful night's sleep. The pillows also receive accolades for their softness, contributing to the high comfort level. In summary, The Sono Hanoi Hotel's beds provide a plush, restful sanctuary, making it a notable choice for travelers seeking comfort in Hanoi.
Cleanliness
Staff
Guests frequently commend the hotel team for their excellent English proficiency, making communication smooth and barrier-free. The front desk staff, including receptionists like Ms. Crab, are particularly noted for their superb service, pleasant demeanor and efficient check-in and check-out processes. Their ability to provide timely assistance with a great attention to detail, ensures that every guest feels well taken care of throughout their stay.
The housekeeping staff also received recognition for their honesty and dedication. Overall, the staff at The Sono Hanoi Hotel are described as kind, polite and incredibly supportive, creating a welcoming atmosphere that enhances the overall guest experience. Whether it's helping with laundry, booking tours, giving travel advice or just being friendly and approachable, the team’s efforts contribute significantly to the hotel's strong reputation among travelers.
Wi-Fi
Family
3 Star
No, The Sono Hanoi Hotel doesn't have any pool.
No, a spa isn't available at The Sono Hanoi Hotel.
No, The Sono Hanoi Hotel doesn't allow dogs.
No, parking facilities aren't available at The Sono Hanoi Hotel.
No, The Sono Hanoi Hotel doesn't have a gym.
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