TrangTrang Premium Hotel & Sky Bar
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Summary of reviewsTrangTrang Premium Hotel & Sky Bar is highly regarded for its prime location in Hanoi's Old Quarter, positioning guests right in the heart of the city and within easy walking distance to Hoan Kiem Lake and numerous key tourist attractions. Despite the bustling surroundings, the hotel offers a tranquil retreat with clean accommodations and an inviting rooftop sky bar that provides stunning views.
Guests consistently praise the friendly and helpful staff, who contribute significantly to the overall positive experience. Words such as "amazing," "fantastic," and "wonderful" frequently describe the staff's professionalism and attentiveness. Specific staff members like Ciara, Nancy and Ella often receive personal mentions for their exceptional service, making stays especially memorable.
While the rooms receive mixed feedback, many guests enjoy the beautiful views from balcony rooms and appreciate the overall cleanliness. Free room upgrades add to the appeal, although some visitors note that the rooms can be small and occasionally lack windows, leading to issues with ventilation and dampness. The bathrooms, often flagged for mold and water infiltration, are areas identified for potential improvement.
Cleanliness receives a generally positive assessment with numerous mentions of spotlessly clean rooms and well-maintained property. However, there are occasional reports of dampness, mold and musty smells, especially in bathrooms and some dated areas of the hotel.
Overall, TrangTrang Premium Hotel & Sky Bar stands out for its excellent location, wonderful staff and the pleasant experience offered by its rooftop bar. While there are a few areas needing attention, particularly regarding room size and bathroom conditions, the hotel remains a favored choice for travelers looking to immerse themselves in the vibrant atmosphere of Hanoi's Old Quarter.
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Guests consistently praise the friendly and helpful staff, who contribute significantly to the overall positive experience. Words such as "amazing," "fantastic," and "wonderful" frequently describe the staff's professionalism and attentiveness. Specific staff members like Ciara, Nancy and Ella often receive personal mentions for their exceptional service, making stays especially memorable.
While the rooms receive mixed feedback, many guests enjoy the beautiful views from balcony rooms and appreciate the overall cleanliness. Free room upgrades add to the appeal, although some visitors note that the rooms can be small and occasionally lack windows, leading to issues with ventilation and dampness. The bathrooms, often flagged for mold and water infiltration, are areas identified for potential improvement.
Cleanliness receives a generally positive assessment with numerous mentions of spotlessly clean rooms and well-maintained property. However, there are occasional reports of dampness, mold and musty smells, especially in bathrooms and some dated areas of the hotel.
Overall, TrangTrang Premium Hotel & Sky Bar stands out for its excellent location, wonderful staff and the pleasant experience offered by its rooftop bar. While there are a few areas needing attention, particularly regarding room size and bathroom conditions, the hotel remains a favored choice for travelers looking to immerse themselves in the vibrant atmosphere of Hanoi's Old Quarter.
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Guest Reviews
TrangTrang Premium Hotel & Sky Bar boasts a prime location in Hanoi's Old Quarter, making it an excellent choice for travelers looking to explore the city. Guests consistently highlight its central positioning, which places them right in the heart of the old town and near the bustling night markets. The proximity to Hoan Kiem Lake and other key tourist attractions adds to its appeal, allowing visitors to walk to many sights easily. Despite being centrally located, the hotel offers a sense of tranquility, providing a quiet retreat from the lively neighborhood outside. Visitors praise not only the location but also the friendly and helpful staff, which further enhances the stay. Clean accommodations, along with a rooftop sky bar offering great views, make this hotel an attractive option for those wishing to immerse themselves in the vibrant atmosphere of the Old Quarter.
Situated in a prime location overlooking Hoan Kiem Lake, TrangTrang Premium Hotel & Sky Bar has garnered mixed reviews regarding its rooms. Guests consistently praised the stunning views from balcony rooms and the overall cleanliness of the accommodations. Some even benefited from free room upgrades which enhanced their stay. Despite these positives, numerous reviews highlighted several areas for improvement.
The rooms were frequently described as small, cramped and occasionally lacking windows, which led to issues with ventilation and dampness. Many guests noted mold and water infiltration in the bathrooms, which detracted from their comfort. Additionally, some bathrooms were considered outdated and in need of refurbishment.
While the soundproofing and comfort of the rooms were satisfactory for many, the aesthetic condition and functionality often fell short of the online images and guests' expectations. Reports of musty smells and limited bathroom amenities were common.
Ultimately, while the hotel offers clean and comfortable rooms with beautiful views and a pleasant rooftop bar, potential guests might want to consider booking the deluxe rooms for a better experience and be aware of the discrepancies between online presentations and actual room conditions.
TrangTrang Premium Hotel & Sky Bar has received mixed reviews regarding its cleanliness. On the positive side, many guests have described the hotel and rooms as spotlessly clean, very clean or having great cleanliness. Guests also appreciated the maintained property and the lovely addition of the skybar rooftop, highlighting that the hotel includes convenient facilities like lifts. Some noted that the spaciousness of certain rooms added to their comfort.
However, there were notable concerns. Several reviews pointed out issues with dampness and humidity affecting the rooms, which some guests found understandable due to the weather, though it caused discomfort for others. Reports of mold, particularly in bathrooms and on walls, were mentioned with specific complaints about stained or blackened showers and damp, musty smells. Additionally, some guests felt that the hotel appeared dated and in need of work with bathrooms described as tiny and sometimes lacking in basic toiletries. Torn towels and occasional subpar cleaning services were also noted, contributing to an overall impression that the hotel's cleanliness, while generally positive, has room for improvement.
TrangTrang Premium Hotel & Sky Bar's staff consistently receive high praise from guests, fostering an atmosphere of exceptional hospitality. Visitors repeatedly highlight the staff's friendliness, professionalism and attentiveness. Whether at reception or throughout the hotel, the team is described as incredibly helpful, going above and beyond to ensure guests’ needs are met. Words like amazing, fantastic and wonderful are frequently used to describe their interactions with the staff. Specific individuals, such as Ciara, Nancy and Ella, receive personal mentions for their exceptional service, making stays particularly memorable for guests.
Guests appreciate the cheerful and welcoming demeanor of the staff, who create a warm and inviting environment. The staff's capability to offer useful local suggestions and travel bookings adds a valuable touch to the overall experience. Even minor notes of critique about the staff are overshadowed by the overwhelmingly positive feedback, cementing TrangTrang Premium Hotel & Sky Bar as a destination where guests can expect superb service and a friendly, supportive staff.
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Location
Rooms
The rooms were frequently described as small, cramped and occasionally lacking windows, which led to issues with ventilation and dampness. Many guests noted mold and water infiltration in the bathrooms, which detracted from their comfort. Additionally, some bathrooms were considered outdated and in need of refurbishment.
While the soundproofing and comfort of the rooms were satisfactory for many, the aesthetic condition and functionality often fell short of the online images and guests' expectations. Reports of musty smells and limited bathroom amenities were common.
Ultimately, while the hotel offers clean and comfortable rooms with beautiful views and a pleasant rooftop bar, potential guests might want to consider booking the deluxe rooms for a better experience and be aware of the discrepancies between online presentations and actual room conditions.
Cleanliness
However, there were notable concerns. Several reviews pointed out issues with dampness and humidity affecting the rooms, which some guests found understandable due to the weather, though it caused discomfort for others. Reports of mold, particularly in bathrooms and on walls, were mentioned with specific complaints about stained or blackened showers and damp, musty smells. Additionally, some guests felt that the hotel appeared dated and in need of work with bathrooms described as tiny and sometimes lacking in basic toiletries. Torn towels and occasional subpar cleaning services were also noted, contributing to an overall impression that the hotel's cleanliness, while generally positive, has room for improvement.
Staff
Guests appreciate the cheerful and welcoming demeanor of the staff, who create a warm and inviting environment. The staff's capability to offer useful local suggestions and travel bookings adds a valuable touch to the overall experience. Even minor notes of critique about the staff are overshadowed by the overwhelmingly positive feedback, cementing TrangTrang Premium Hotel & Sky Bar as a destination where guests can expect superb service and a friendly, supportive staff.
No, TrangTrang Premium Hotel & Sky Bar doesn't have any pool.
No, a spa isn't available at TrangTrang Premium Hotel & Sky Bar.
No, TrangTrang Premium Hotel & Sky Bar doesn't allow dogs.
No, parking facilities aren't available at TrangTrang Premium Hotel & Sky Bar.
No, TrangTrang Premium Hotel & Sky Bar doesn't have a gym.
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