Tunger Grand Hotel
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Summary of reviewsTunger Grand Hotel consistently garners positive feedback from its guests, particularly due to its advantageous location in the heart of Hanoi's old quarter. The central position of the hotel makes it ideal for exploring the vibrant city with easy access to popular sites such as Hoan Kiem Lake, the night market and a plethora of cafes, restaurants and spas. The location is perfect for guests wanting to immerse themselves in the lively atmosphere and bustling nightlife of Hanoi.
Rooms at Tunger Grand Hotel, while varying in size and often noted as being on the smaller side, are consistently described as clean and comfortable. Guests appreciate the well-maintained state of the accommodations, the comfortable beds and modern amenities such as air conditioning and streaming-service-equipped TVs. While some rooms face noise from the street and occasionally have ventilation issues in the bathrooms, these minor drawbacks are generally overshadowed by the positives.
Cleanliness is another strong point for the hotel with most guests praising the overall tidiness and daily housekeeping services. Although some minor lapses in cleaning were reported, the majority of reviews reflect a positive cleanliness experience, further contributing to guests' overall satisfaction.
The staff at Tunger Grand Hotel are frequently praised for their exceptional friendliness and helpfulness. Names like David, Nancy, Mike, Lisa, Leo and Tony are often mentioned for their outstanding service and dedication, significantly enhancing the guests' stay. The staff's strong English skills and their professional yet warm demeanors ensure guests feel welcomed and well-cared for throughout their visit.
The hotel also stands out as a family-friendly establishment, offering various amenities and services that cater to both young children and elderly guests. Its suitable family accommodations, like the deluxe double room with a balcony and its convenient location close to numerous dining options, make it a popular choice for family vacations.
Beds at Tunger Grand Hotel are another highlight with many guests noting their comfort and the high quality of the bedding. Soft and comfortable pillows add to the overall positive sleep experience, ensuring that visitors can enjoy restful nights during their stay.
Overall, Tunger Grand Hotel delivers a highly satisfactory experience characterized by its prime location, clean and comfortable rooms, excellent staff service and family-friendly environment.
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Rooms at Tunger Grand Hotel, while varying in size and often noted as being on the smaller side, are consistently described as clean and comfortable. Guests appreciate the well-maintained state of the accommodations, the comfortable beds and modern amenities such as air conditioning and streaming-service-equipped TVs. While some rooms face noise from the street and occasionally have ventilation issues in the bathrooms, these minor drawbacks are generally overshadowed by the positives.
Cleanliness is another strong point for the hotel with most guests praising the overall tidiness and daily housekeeping services. Although some minor lapses in cleaning were reported, the majority of reviews reflect a positive cleanliness experience, further contributing to guests' overall satisfaction.
The staff at Tunger Grand Hotel are frequently praised for their exceptional friendliness and helpfulness. Names like David, Nancy, Mike, Lisa, Leo and Tony are often mentioned for their outstanding service and dedication, significantly enhancing the guests' stay. The staff's strong English skills and their professional yet warm demeanors ensure guests feel welcomed and well-cared for throughout their visit.
The hotel also stands out as a family-friendly establishment, offering various amenities and services that cater to both young children and elderly guests. Its suitable family accommodations, like the deluxe double room with a balcony and its convenient location close to numerous dining options, make it a popular choice for family vacations.
Beds at Tunger Grand Hotel are another highlight with many guests noting their comfort and the high quality of the bedding. Soft and comfortable pillows add to the overall positive sleep experience, ensuring that visitors can enjoy restful nights during their stay.
Overall, Tunger Grand Hotel delivers a highly satisfactory experience characterized by its prime location, clean and comfortable rooms, excellent staff service and family-friendly environment.
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Guest Reviews
Tunger Grand Hotel benefits from a superb location, consistently praised by its guests for being in the heart of Hanoi's old quarter. The hotel's central position makes it incredibly convenient for exploring the vibrant city. From here, guests can easily walk to popular sites such as Hoan Kiem Lake, the night market and numerous cafes, restaurants and spas. Its location is perfect for those wanting to experience the lively atmosphere and bustling nightlife of Hanoi. Besides its strategic placement, the hotel is surrounded by a variety of dining and entertainment options, making it an ideal spot for travelers looking to immerse themselves in the local culture. Whether visiting for a short stay or an extended visit, Tunger Grand Hotel offers a prime location that facilitates easy access to the city's main attractions.
Tunger Grand Hotel offers rooms that vary considerably in size but consistently maintain a high level of cleanliness and comfort. Guests frequently note that many of the rooms are on the smaller side, some even feeling cramped, especially for those traveling with ample luggage. Despite the compact nature, the rooms are generally well-decorated and present a nice atmosphere with comfortable beds and working amenities such as air conditioning and good-sized TVs equipped with streaming services like Netflix and YouTube.
Several reviews highlight the cleanliness of the rooms, which are regularly attended to, ensuring they remain tidy and pleasant for guests. Some rooms come with additional features such as balconies, offering a good view and adding an element of spaciousness. However, noise from the street can be an issue in some rooms.
The bathrooms, much like the rooms, can be small but are typically clean and functional, although a few guests encountered issues such as non-working fans and cleanliness lapses. Overall, the rooms meet the expectations set by the hotel's descriptions online and the key advantages lie in their cleanliness, comfortable beds and modern features.
The bed at the Tunger Grand Hotel consistently receives positive remarks from guests. The common theme among reviews highlights the comfort of the beds with many describing them as comfortable and nice. Guests frequently mention the mattresses, noting their comfort and size with several reviews specifically pointing out the large beds and the quality of the bedding. Soft and comfortable pillows complement the beds, enhancing the overall sleep experience. Additionally, cleanliness of the beds is also noted as a positive aspect. Overall, the feedback regarding the beds at Tunger Grand Hotel is overwhelmingly favorable, suggesting a restful night's sleep is likely.
Tunger Grand Hotel boasts a generally positive reputation for cleanliness among its guests. Many reviewers highlighted the clean and well-maintained state of the rooms with daily housekeeping keeping the accommodations tidy. Despite some mentions of noise due to the hotel's location on a busy street and a few instances of small, cramped spaces, guests appreciated the overall cleanliness of the establishment. Clean rooms were frequently noted with special mentions of the new hotel's pristine condition.
However, a recurring issue was the presence of mold in the bathrooms, sometimes attributed to poor ventilation. This detracted from an otherwise satisfactory experience, as did occasional reports of hairs on the floor and other minor housekeeping oversights. While the majority found their rooms very clean, a handful of guests did encounter specific cleanliness problems in need of attention. Despite these setbacks, the Tunger Grand Hotel manages to deliver a mostly clean and comfortable stay for its visitors.
At the Tunger Grand Hotel, guests are consistently impressed by the warm and friendly demeanor of the staff. Reviewers have highlighted the exceptional helpfulness and welcoming nature of the employees with special mentions of David, Nancy, Mike, Lisa, Leo and Tony. David is frequently praised for his service-minded attitude and has been instrumental in assisting guests with various needs, from finding lost belongings to offering valuable advice.
Nancy is celebrated for her always-positive demeanor and her dedication to arranging trips for guests. Both David and Nancy are recognized repeatedly for their thoughtful and considerate service, making the stays of numerous guests more enjoyable.
Mike also receives commendation for his friendly and welcoming front desk service, while Lisa's agility and careful attention make her stand out as a travel assistant. Leo’s politeness and helpfulness, especially at the time of departure, have left a lasting impression on visitors.
The staff's excellent English skills, combined with their enthusiasm and attentiveness, ensure that every guest feels welcomed and well cared for. Their exceptional service and kind professionalism consistently exceed expectations, making a stay at Tunger Grand Hotel a truly delightful experience.
Tunger Grand Hotel caters well to families, providing a harmonious environment for both young children and elderly people. Guests frequently mention the great family experience, describing their stay as thoroughly enjoyable. The hotel uniquely offers food recommendations within walking distance, which enhances the convenience for families exploring Hanoi. Whether it's a family holiday or a special occasion like a honeymoon, visitors feel well taken care of during their stay at this welcoming establishment. Rooms, such as the deluxe double room with a balcony, provide comfortable accommodation for varying family needs. Overall, Tunger Grand Hotel ensures a delightful and accommodating experience for families visiting Hanoi.
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Location
Rooms
Several reviews highlight the cleanliness of the rooms, which are regularly attended to, ensuring they remain tidy and pleasant for guests. Some rooms come with additional features such as balconies, offering a good view and adding an element of spaciousness. However, noise from the street can be an issue in some rooms.
The bathrooms, much like the rooms, can be small but are typically clean and functional, although a few guests encountered issues such as non-working fans and cleanliness lapses. Overall, the rooms meet the expectations set by the hotel's descriptions online and the key advantages lie in their cleanliness, comfortable beds and modern features.
Beds
Cleanliness
However, a recurring issue was the presence of mold in the bathrooms, sometimes attributed to poor ventilation. This detracted from an otherwise satisfactory experience, as did occasional reports of hairs on the floor and other minor housekeeping oversights. While the majority found their rooms very clean, a handful of guests did encounter specific cleanliness problems in need of attention. Despite these setbacks, the Tunger Grand Hotel manages to deliver a mostly clean and comfortable stay for its visitors.
Staff
Nancy is celebrated for her always-positive demeanor and her dedication to arranging trips for guests. Both David and Nancy are recognized repeatedly for their thoughtful and considerate service, making the stays of numerous guests more enjoyable.
Mike also receives commendation for his friendly and welcoming front desk service, while Lisa's agility and careful attention make her stand out as a travel assistant. Leo’s politeness and helpfulness, especially at the time of departure, have left a lasting impression on visitors.
The staff's excellent English skills, combined with their enthusiasm and attentiveness, ensure that every guest feels welcomed and well cared for. Their exceptional service and kind professionalism consistently exceed expectations, making a stay at Tunger Grand Hotel a truly delightful experience.
Family
No, Tunger Grand Hotel doesn't have any pool.
No, a spa isn't available at Tunger Grand Hotel.
No, Tunger Grand Hotel doesn't allow dogs.
No, parking facilities aren't available at Tunger Grand Hotel.
No, Tunger Grand Hotel doesn't have a gym.
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