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Summary of reviewsSporttihotelli Pihkala receives high marks for its advantageous central location, which is well-regarded for convenience and beauty. Guests enjoy access to nearby amenities, including dining options, hiking trails, sports arenas, a swimming pool and a spa area. The surrounding landscapes enhance the appeal, making it an attractive base for exploring Heinola and its environs. The hotel itself maintains a neat and clean presentation, further enhancing the guest experience.
The breakfast at Sporttihotelli Pihkala is celebrated by guests for its excellence and variety. Reviews consistently note the diverse, plentiful and delicious options available with particular praise for the investment in presentation and comfort. The breakfast offerings cater well to different tastes, making it a standout feature of the stay and consistently exceeding guest expectations.
Rooms at Sporttihotelli Pihkala are generally described as modern, clean and spacious, ensuring a comfortable and functional stay. Guests appreciate the effective air conditioning and the quiet, peaceful atmosphere of both the rooms and common areas. Although some reviews point out the absence of shower curtains and occasional concerns about room size and temperature, the overall high standards of the rooms are valued by many.
Cleanliness is another area where Sporttihotelli Pihkala largely excels with many guests highlighting the clean and cozy nature of the facilities. The bed linens and towels are often specifically mentioned for their cleanliness. However, there are occasional reports of housekeeping lapses, such as dirty glasses or uncleaned toilets and some instances of rooms not being cleaned during the stay. Despite these occasional issues, the overall impression remains positive.
The staff at Sporttihotelli Pihkala is frequently praised for their friendliness and helpfulness, contributing positively to the guest experience. While some reviewers note occasional language barriers and moments when the service feels distant, the general consensus is one of amiable and supportive staff members.
The beds at Sporttihotelli Pihkala receive generally positive reviews with guests commonly finding them comfortable. Some minor complaints about pillow comfort and bed height are noted, but these do not significantly detract from the overall favorable impression of the bedding.
In summary, the advantageous location, excellent breakfast, clean and modern rooms and friendly staff collectively contribute to making Sporttihotelli Pihkala a highly recommended choice for travelers seeking both comfort and convenience.
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