Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Crown Hotel in Harrogate draws high praise for its exceptional central location, providing easy access to the town’s shopping, dining and historical attractions. This historic building exudes elegance and charm, further enhanced by friendly, helpful staff and the convenient on-site parking. The hotel serves as an ideal base for both business and leisure travelers.
The breakfast experience is generally positive with a wide variety of delicious hot and cold options served in a well-organized, elegant setting. Although some guests experienced minor inconveniences such as food running out or lukewarm items, the overall satisfaction remains high. Dinner at The Crown Hotel also garners mixed reviews. Many guests enjoy the delicious and well-presented meals at Churchill Restaurant, though some have noted inconsistencies in service and food temperature.
Regarding accommodations, guests appreciate the spacious and clean rooms that showcase the hotel's old-world charm. The large, comfortable rooms, complete with modern amenities like fluffy towels and tea and coffee provisions, cater well to families and groups. However, some aspects of the rooms feel dated with tired furniture and noise issues being common complaints.
The Crown Hotel is consistently recognized for its cleanliness with rooms and public areas described as spotless and well-maintained. The dedicated housekeeping staff ensures a tidy environment, though some parts of the hotel could benefit from modernization.
The hotel staff receive accolades for their professionalism and friendly demeanor, making every guest feel welcome from the moment they arrive. Minor issues with communication and occasional inefficiencies are far outweighed by the praise for their attentive service.
Free Wi-Fi is available with some guests reporting reliable connectivity, although others experienced interruptions and found it complicated to use. Parking, while convenient for those who secure a spot, can be challenging due to limited availability and added fees.
Families particularly enjoy The Crown Hotel, thanks to its spacious family rooms, welcoming atmosphere and amenities suited for children. Despite occasional noise from other guests, the hotel remains a top choice for families seeking a comfortable stay.
For those interested in nightlife, the hotel's central location is perfect, though its proximity to bars and restaurants means it can be noisy, especially on weekends. The Crown Hotel offers a blend of comfort, historic charm and unbeatable location, making it a popular choice for visitors to Harrogate. Show more
Read review summaries for all categories
Categories
Dog Friendly Hotel
The Crown Hotel is dog-friendly and provides a welcoming atmosphere for pets. It offers facilities and services that accommodate dogs.
Hotel near Nightlife Spots
The Crown Hotel features Henry's Bar, offering a relaxing environment for a nightcap and snacks. The Place café is also available for evening drinks, providing a perfect setting overlooking the Royal Pump Room Museum.
Business Hotel
The Crown Hotel offers 7 conference rooms, ranging from the Montpellier room (25 capacity) to the Victoria suite (400 capacity). It provides 8 and 24-hour delegate rates, high-tech equipment, and versatile catering options.
Hotel with Parking
This hotel offers parking for guests. Its central location makes it a popular choice, and the availability of parking is a significant advantage.
Accessible Hotel
The Crown Hotel offers wheelchair accessible units and is fully adapted for easy access. It has two lifts and accessible rooms are available upon request.
3-Star Hotel
This hotel boasts a perfect central location with stylish bedrooms and Egyptian cotton sheets. It is within a short walk to Harrogate International Centre and Betty's Tea Rooms.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Cheap Hotel
Room Types
Double RoomA private bathroom, tea/coffee making facilities and a hairdryer are featured in this room. Rooms with disability access and rooms with walk-in showers are available upon request.
Single RoomA private bathroom, TV and tea/coffee making facilities are featured in this room. Some rooms have a walk-in shower. These must be requested when booking and are subject to availability.
Twin RoomA private bathroom, TV and tea/coffee making facilities are featured in this room. A twin room with disability access can be provided upon request and is subject to availability.
SuiteOffering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 1 bed.
Family RoomThe family room consist of a double and a single bed and has a private bathroom. TV and tea/coffee making facilities are featured in this room.
Executive Double RoomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.
Small Double RoomCozy doubles are more generously sized than our single rooms for a single guest and can accommodate two. In your room, you will find a comfortable bed fitted snugly against the wall, with an ensuite bathroom, tea/coffee making facilities and a hairdryer
Guest Reviews
7.6
Good
Location
The Crown Hotel boasts an exceptional location, perfectly situated in the very heart of Harrogate. Guests consistently highlight its central position, which allows for easy walking access to the town’s vibrant shopping areas, restaurants, pubs and historical landmarks. The hotel is ideal for those attending conferences or simply exploring the beautiful town with notable attractions like Valley Gardens and Betty's Tea Rooms just minutes away.
The grand, historic building adds a touch of elegance, enhanced by its spacious and comfortable rooms. Visitors frequently mention the convenience of the on-site parking and the friendly, helpful staff, ensuring a pleasant stay. Overall, The Crown Hotel provides a fantastic base for both business and leisure travelers with its prime central location being one of its most praised attributes.
Breakfast
The breakfast at The Crown Hotel has generally received positive comments with many guests praising the wide variety of options available. Numerous reviews highlight the breakfast as good, lovely, fantastic and excellent, underscoring the satisfaction of guests with the offerings. Guests appreciated the buffet style, noting the good selection of both hot and cold items and the well-organized setup in elegant and historic surroundings. The quality and presentation of the food were often commended and the hearty breakfast was described as delicious, fresh and plentiful.
However, there were some areas for improvement noted by guests. A few reviews mentioned that the food tended to run out and the wait for replenishment could be long, causing some inconvenience. The breakfast's start and finish times were considered too early by some and there were occasional remarks about the lukewarm temperature of the food and specific items like bacon or eggs being over or undercooked. The organization of the buffet sometimes resulted in chaotic scenes with complaints about delays in table clearance and inadequate staffing during peak times.
Despite these drawbacks, the overall impression of the breakfast at The Crown Hotel is positive, attributed to the substantial options and the appealing setting, making it a memorable and enjoyable part of guests' stays.
Dinner
The dinner experience at The Crown Hotel has received a variety of feedback from guests. Many highlighted the evening meals as lovely with specific praises for delicious and tasty dishes. Several reviews noted the excellent value of the meals, particularly when taking advantage of special evening dining offers for guests. The Churchill Restaurant came up frequently with guests describing the food as fabulous and the atmosphere as formal yet comfortable.
However, there were also mixed opinions regarding the dinner service and quality. While some guests enjoyed prompt and attentive service, others mentioned poor service and slow dinner delivery. Additionally, there were comments about the food temperature with a few guests reporting their meals as only lukewarm and one mentioning the dining room being quite cold.
The variety and presentation of dishes generally received positive feedback, although some guests found the portion sizes to be small and the menu options lacking in imagination. Despite these occasional shortcomings, many guests enjoyed well-executed and superb restaurant meals. The food was consistently described as good, delicious and well-presented.
On the downside, the hotel’s bar food was critiqued by some as average or overpriced and certain guests faced disruptions due to the restaurant being closed or running out of menu items. Similarly, the availability of late-night dinner options was noted as being limited.
In summary, while the dinner experience at The Crown Hotel has its high points with tasty food and good value, there are areas for improvement, notably in service consistency, menu variety and portion sizes.
Rooms
The Crown Hotel, located in the heart of Harrogate, presents a mixed bag when it comes to its room offerings. On the positive side, guests frequently highlight the rooms as being very spacious and clean with many noting they found them comfortable and cozy. The hotel's old-world charm and historic atmosphere are also appreciated by many, adding a quirky, characterful touch to their stay. The quality of cleanliness is particularly praised with numerous guests describing the rooms as spotless.
Some rooms offer great views and are well-equipped with essential amenities like a good walk-in shower, fluffy towels and basic tea and coffee provisions. Guests also noted the excellent room size, often finding them larger than expected, which is perfect for families or groups. Despite being dated in decor, many rooms maintain a level of comfort and adequacy, fulfilling the basic needs of travelers.
However, there are considerable downsides. Many reviewers pointed out that the rooms often feel outdated and in need of modernizing with tired furniture, creaky floorboards and decor in need of repair being common complaints. Some rooms lacked adequate ventilation and no air conditioning led to them being too warm at times. Noise levels, particularly from external sources and the hotel's own kitchen vents, also disturbed some guests' peace. The lack of sufficient drawer space and the need for additional electrical sockets were frequently mentioned inconveniences.
Despite these mixed experiences, the Crown Hotel boasts a prime central location, which remains a significant draw for visitors to Harrogate. Overall, while the hotel exudes old-world charm and offers spacious accommodations, it clearly requires some updates and refurbishments to meet modern expectations fully.
Beds
The Crown Hotel has received a mixture of comments regarding their beds. Many guests praised the rooms for their cleanliness and comfort, describing the beds as comfy, very comfortable and even extremely comfortable. Several guests noted the quality linen and a pleasant sleep experience. Compliments were made on the spacious rooms and courteous service from friendly staff, which contributed to a pleasant stay.
However, not all reviews were positive. A number of reviewers mentioned that some beds were uncomfortably hard with a few even describing them as "like concrete." Comments also pointed out hard pillows, suggesting that pillow comfort varied. Several guests also found the mattresses uncomfortable with some calling them lumpy or too firm.
Despite these mixed reviews, many guests highlighted the comfy nature of most beds, indicating that experiences may vary based on individual preferences or specific room assignments. Overall, while some beds may need attention, others seem to offer a restful and comfortable sleep.
Cleanliness
The Crown Hotel is often praised for its overall cleanliness, offering an array of clean and comfortable rooms that leave a lasting positive impression on many guests. The hotel is frequently described as very clean with rooms that are clean, tidy and well-maintained. High-quality bed linens and towels are highlighted as a commendable feature, ensuring a comfortable stay. The bathrooms are noted as particularly clean and modern, contributing to a generally positive experience.
Public areas are consistently well cared for and descriptions of the hotel being spotless and sparkling are recurrent. The housekeeping staff receives praise for their diligent work, keeping rooms and communal spaces in good condition. For many visitors, the cleanliness of both the guest rooms and the overall hotel environment surpasses expectations, contributing to their satisfaction.
However, some areas of the hotel show signs of aging and could benefit from a refresh to match the high standards of cleanliness observed elsewhere. Certain rooms and communal areas were described as dated and in need of a sympathetic update. Occasional lapses in cleanliness were reported, such as dirty women’s toilets and unvacuumed carpets.
Despite these minor issues, the general response to The Crown Hotel’s cleanliness is overwhelmingly positive, making it a reliable choice for travelers prioritizing a clean and comfortable stay.
Staff
The Crown Hotel is consistently praised for its exceptional staff, who are described as friendly, helpful and professional. Guests repeatedly mention the warm welcome they received upon arrival, highlighting the courteous and accommodating nature of the hotel's employees. The reception staff, in particular, are often commended for their efficiency and willingness to assist, ensuring a smooth and pleasant check-in experience.
Throughout their stay, guests found the staff to be attentive and responsive to their needs with many noting that no request was too much trouble. Whether dealing with routine matters or specific concerns, the staff handled everything with a polite and cheerful demeanor. This high level of service extends across all areas of the hotel, from the front desk to the dining room, where the breakfast staff also receive high marks for their friendly and efficient service.
While a few minor issues were reported, such as a lack of communication regarding dog facilities and an occasional sharp interaction from the receptionist, these are outweighed by the numerous positive comments. Overall, the exemplary service and dedication of The Crown Hotel's staff contribute significantly to the guests' enjoyable experience, making it a recommended choice for those seeking a welcoming and professional environment.
Wi-Fi
The Crown Hotel offers free Wi-Fi which many guests found to be reliable with some even streaming Netflix and Prime Video with ease. The Wi-Fi generally connected easily and maintained good speed throughout the stay for several guests. However, experiences were mixed with others noting that the Wi-Fi was complicated to use, requiring frequent reconnections or having intermittent signals. Occasionally, guests reported that the Wi-Fi didn't work at all. Additionally, TV reception was often mentioned as poor with intermittent signals that took away from the overall experience. While connectivity might present some challenges, the presence of plenty of sockets for phone charging was a redeeming feature for guests who stayed there.
Parking
Parking at The Crown Hotel presents both challenges and conveniences, depending on one's luck and timing. Many guests have highlighted the limited availability of on-site parking spaces, making it a common issue. The hotel's central location contributes to this scarcity with some describing the parking situation as difficult and problematic. Guests often mention the additional £12 nightly fee for parking, noting that it can be frustratingly high, especially considering the limited spots available.
However, there are alternatives for those who can't find a spot at the hotel. Nearby on-street parking provides a viable option with some spaces free after certain hours. Other nearby car parks can also be utilized, although these might also fill up quickly and can be accompanied by their own charges. For those lucky enough to snag a spot on-site, the convenience is a strong point, though it comes at a price.
Guests have suggested that more clear information about parking charges and availability on booking sites would be beneficial. Additionally, the tight parking spaces and sometimes non-functional parking systems add to the mix of frustration for many guests. Despite these issues, some found comfort in knowing parking is at least available, whether directly at the hotel or within walking distance. Overall, while parking remains a contentious point at The Crown Hotel, adequate planning and early arrival might mitigate some of the stress.
Family
Nestled in a perfect location, The Crown Hotel stands out as an ideal choice for family stays. Guests frequently describe it as a family-friendly place, emphasizing the welcoming and warm family atmosphere that pervades the hotel. The establishment offers a variety of spacious and comfortable family rooms and suites, often noted for their large size and ability to comfortably accommodate entire families, including those with small children. Features like rooms with three proper beds and sofa beds make it particularly suitable for families of 3-4 members.
The communal facilities at the hotel have received high praise for being well-suited for families, adding to the overall value for money. The hotel's rooms are impeccably clean and tidy with good amenities, making it a favorite amongst families who return year after year.
Although some guests have mentioned occasional noise from children running through the corridors, these are typical night-time sounds that one might expect in a bustling, family-oriented hotel. Despite this, the family-focused services, the available cots for babies and the special attention to family needs ensure a comfortable stay.
From family visits and holidays to weekend getaways, The Crown Hotel seems to deliver a consistently excellent experience for families seeking a warm, friendly and accommodating environment.
Nightlife
The Crown Hotel is ideally located for those seeking a vibrant nightlife experience. Situated in a lively area with numerous bars, pubs and restaurants within walking distance, the hotel's central location is perfect for exploring the bustling evening scene in Harrogate. Guests appreciate the easy access to nearby bars and restaurants, making it convenient for nights out.
However, due to its proximity to nightlife venues, some guests have noted that the area can be a bit noisy, especially during weekends or events like weddings. This includes instances of loud music and noisy corridors, which may cause some disturbances. While the hotel is great for those looking to immerse themselves in the local nightlife, light sleepers might want to consider these potential noise levels. Despite these occasional noise issues, the hotel's location remains a strong draw for nightlife enthusiasts.
3 Star
Located in the charming town of Harrogate, The Crown Hotel offers a quintessential three-star experience characterized by its old Victorian charm and outdated decor. Despite its aged appearance, the hotel retains a certain character that appeals to those looking for historical ambiance. Guests appreciate the good value for money, typical of three-star pricing and services. The rooms, while clean, are noted to be dated with basic amenities and furniture in need of a spruce-up.
The location of the hotel is highly praised, providing easy access to local attractions and situated in a quiet part of town. Parking is limited and comes at an additional cost of £12 per night, which is clearly communicated by the hotel. Although the decor might feel old-fashioned and the bathrooms basic, the overall facilities align with what one would expect from a three-star establishment.
Some guests believe that with a bit of renovation and modernization, the hotel could almost reach a four-star rating. The service receives commendation for its quality with some reviews highlighting it as a reason to return. For those seeking a humble stay with reasonable comfort, The Crown Hotel stands as a decent choice, offering an average yet satisfactory three-star experience.
Business
The Crown Hotel stands out as an excellent choice for business travelers, consistently praised for its business-friendly amenities and strategic location. The hotel is renowned for being perfect for corporate stays, business trips and conferences thanks to its well-maintained business facilities and responsive staff. Guests have highlighted the convenience of having multiple meeting rooms and conference spaces, making it ideal for business events and corporate meetings.
The hotel’s business centre is another strong point, providing essential services that cater to business needs. The communal areas are updated and comfortable, creating a conducive environment for work and collaboration. While the WiFi connection has received some criticism, the overall infrastructure, including plenty of plugs and responsive communication via email, ensures that business guests can work efficiently.
Frequent travelers appreciate the seamless experience and attention to detail, which includes relocating suites closer to conference rooms for added convenience. Overall, The Crown Hotel is highly recommended for business stays, whether it's for meetings, conferences or corporate group events.
Accessible
The Crown Hotel offers a largely positive experience for guests with disabilities, providing excellent accessibility and facilities designed to meet various needs. Many reviews praised the hotel's outstanding access, highlighting features such as step-free entry, elevators to all floors and specific rooms adapted for wheelchair users. Guests appreciated the availability of disabled parking spaces and reserved Blue Badge parking, although availability seemed inconsistent.
The location of the hotel also garnered praise for its convenience, being close to public transport and central amenities, which is particularly beneficial for those with mobility challenges. Inside the hotel, accessible rooms with suitable facilities such as grab bars and walk-in showers were noted, contributing to the positive feedback.
However, some issues were raised, including rooms located up stairs, which posed difficulties for guests with severe mobility problems. Additionally, some guests felt there were too few grab rails in the bathroom areas and others highlighted that not all rooms were fully accessible with certain corridors having steps despite lift access.
Overall, while there are areas for improvement, The Crown Hotel appears to be a favorable choice for disabled guests, offering good accessibility and a convenient, central location.
Honeymoon
For those seeking a romantic escape, The Crown Hotel presents itself as a charming haven perfect for honeymooners. With its romantic setting and vintage charm, it’s easy to envision a flawless honeymoon experience there. The hotel staff is frequently praised for their friendly and attentive service, ensuring guests feel welcomed and well-cared for during their stay.
The ambiance of The Crown Hotel is particularly suited for couples and honeymooners, enhancing the romance with thoughtfully curated touches, such as those for Valentine’s Day. Guests seem to appreciate the beautifully appointed honeymoon suite, noting its comfort and lovely views. The location of the hotel is also ideal, offering both convenience and tranquility.
While there were a few mentions of subpar views from some rooms, the overall experience remains highly positive with many couples finding it an excellent choice for a romantic getaway.
Dog Friendly
The Crown Hotel emerges as a haven for pet owners, warmly embracing dogs with its dog-friendly facilities and services. Numerous guest reviews highlight the hotel's accommodating policies, indicating that dogs are allowed without hassle. Visitors frequently mention the pet-friendly atmosphere with many noting the staff's helpfulness in ensuring a comfortable stay for both pets and their owners. The hotel offers specific pet-friendly rooms and has even set up tables for guests with dogs, enhancing the overall experience.
An additional benefit is the hotel's proximity to several dog-friendly pubs and cafes, making it convenient for pet owners to explore the area without leaving their furry companions behind. However, it is important to note the extra cost associated with bringing a dog, which is generally around £15 per night. While the hotel excels in its dog-friendly approach, some reviews indicate room for improvement in the provided facilities for dogs.
Overall, The Crown Hotel stands out for its welcoming attitude towards dogs, making it a favored choice among pet owners looking for a comfortable and accommodating stay.
No, The Crown Hotel doesn't have any pool.
No, a spa isn't available at The Crown Hotel.
Yes, The Crown Hotel welcomes dogs.
Yes, parking facilities are available at The Crown Hotel.