The Pine Marten by Innkeeper's Collection
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Summary of reviewsThe Pine Marten by Innkeeper's Collection is widely admired for its enviable location, particularly its proximity to RHS Harlow Carr and Harrogate's town center. Guests appreciate the convenience of being able to walk to the botanic gardens and easily access both local attractions and the city center via a short drive or scenic stroll. The tranquil and picturesque surroundings, ample free parking and lovely building and backyard contribute to the hotel’s overall charm and appeal.
Breakfast at the hotel receives commendations for its freshly cooked traditional options and friendly service, despite some mixed reviews regarding the variety and speed of service. Dinner in the hotel's restaurant consistently garners positive feedback for its delicious, well-prepared food and reasonable pricing. The lovely setting and excellent service add to a delightful dining experience, although a few guests noted the menu could be broader.
The rooms at The Pine Marten are generally praised for their spaciousness, comfort, cleanliness and modern decor. Guests enjoy the amenities such as tea-making facilities, Smart TVs and contemporary bathrooms. However, some rooms are reported to be small or in need of minor updates and particular areas like attic rooms received some criticism for being cramped or noisy.
Cleanliness is a significant strong point with the whole property and particularly the bathrooms consistently described as immaculately clean. The friendly and efficient staff further enhance the guest experience with many reviewers highlighting the helpful and courteous nature of the hotel team.
For those traveling by car, the hotel’s ample and convenient free parking is a notable advantage, making visits hassle-free. Families find the hotel welcoming and the family rooms satisfactory, though some minor issues such as insufficient towels were mentioned. Children enjoy thoughtful touches from the staff, who ensure a pleasant stay for guests of all ages.
The beds receive mixed reviews; while many guests find them comfortable and conducive to restful sleep, others experience issues with firmness or discomfort, especially with sofa beds. Despite this, the overall quality of sleep remains a highlight for many visitors.
The hotel's four-star rating reflects its blend of modern comfort and historical charm. The stylish decor and excellent service create a commendable experience, complemented by the boutique atmosphere that marries old-world charm with modern design sensibilities. The cozy yet luxurious ambiance, high-quality furnishings and sophisticated public areas like the bar contribute to the memorable and enjoyable stays that guests frequently praise.
In summary, The Pine Marten by Innkeeper's Collection is favored for its strategic location, beautiful surroundings, excellent cleanliness and welcoming staff. The dining experiences, particularly dinner, stand out, though breakfast has room for improvement. The spacious and well-appointed rooms, combined with a family-friendly environment and ample free parking, make it a reliable and charming choice for a wide range of travelers.
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Breakfast at the hotel receives commendations for its freshly cooked traditional options and friendly service, despite some mixed reviews regarding the variety and speed of service. Dinner in the hotel's restaurant consistently garners positive feedback for its delicious, well-prepared food and reasonable pricing. The lovely setting and excellent service add to a delightful dining experience, although a few guests noted the menu could be broader.
The rooms at The Pine Marten are generally praised for their spaciousness, comfort, cleanliness and modern decor. Guests enjoy the amenities such as tea-making facilities, Smart TVs and contemporary bathrooms. However, some rooms are reported to be small or in need of minor updates and particular areas like attic rooms received some criticism for being cramped or noisy.
Cleanliness is a significant strong point with the whole property and particularly the bathrooms consistently described as immaculately clean. The friendly and efficient staff further enhance the guest experience with many reviewers highlighting the helpful and courteous nature of the hotel team.
For those traveling by car, the hotel’s ample and convenient free parking is a notable advantage, making visits hassle-free. Families find the hotel welcoming and the family rooms satisfactory, though some minor issues such as insufficient towels were mentioned. Children enjoy thoughtful touches from the staff, who ensure a pleasant stay for guests of all ages.
The beds receive mixed reviews; while many guests find them comfortable and conducive to restful sleep, others experience issues with firmness or discomfort, especially with sofa beds. Despite this, the overall quality of sleep remains a highlight for many visitors.
The hotel's four-star rating reflects its blend of modern comfort and historical charm. The stylish decor and excellent service create a commendable experience, complemented by the boutique atmosphere that marries old-world charm with modern design sensibilities. The cozy yet luxurious ambiance, high-quality furnishings and sophisticated public areas like the bar contribute to the memorable and enjoyable stays that guests frequently praise.
In summary, The Pine Marten by Innkeeper's Collection is favored for its strategic location, beautiful surroundings, excellent cleanliness and welcoming staff. The dining experiences, particularly dinner, stand out, though breakfast has room for improvement. The spacious and well-appointed rooms, combined with a family-friendly environment and ample free parking, make it a reliable and charming choice for a wide range of travelers.
4-Star Hotel
The Pine Marten offers comfortable accommodations with easy access to the town centre and local attractions, providing a convenient and enjoyable stay.
Boutique-style Hotel
Family Friendly Hotel
Hotel with Parking
Small Hotel
Guest Reviews
The Pine Marten by Innkeeper's Collection boasts an enviable location, particularly celebrated for its proximity to RHS Harlow Carr. Guests consistently highlight how convenient the hotel is for those looking to explore the beautiful botanic gardens with some mentioning it's just a quick and easy walk away. Additionally, the hotel is strategically situated near Harrogate's town center, making it a good base for venturing into the city either by a short drive or a scenic stroll through the park.
The quiet and picturesque surroundings of the hotel contribute to its charm, creating a lovely environment for a restful stay. It's also appreciated for its ample free parking, ensuring ease of access for visitors traveling by car. The locale is ideal for attending events at nearby venues such as Ripley Castle and the Army College, making it a versatile spot for various occasions.
Furthermore, guests find the setting appealing with its beautiful backyard and lovely building contributing to a pleasant ambiance. The combination of convenient location, charming environment and easy access to both Harrogate and local attractions like RHS Harlow Carr makes The Pine Marten a favored choice among travelers.
Breakfast at The Pine Marten by Innkeeper's Collection receives mixed reviews from guests with many highlighting the quality and variety of options available. While numerous reviews praise the breakfast as delicious, freshly cooked and offering great value for money, others note areas for improvement such as limited selections and slow service. Guests frequently commend the freshly cooked traditional breakfasts, often describing them as excellent and superb. Friendly and efficient staff also receive positive mentions, enhancing the overall breakfast experience for many visitors.
However, some guests express dissatisfaction with the lack of a continental buffet, noting the absence of fresh fruit, cereals and yogurt. Specific issues include overcooked bacon, lengthy wait times and difficulties with the breakfast reservation system. Despite these criticisms, the majority of guests seem pleased with the quality and taste of the breakfast offerings, making it a strong feature of the stay at The Pine Marten. Those seeking a full English breakfast are typically well satisfied, though a more extensive variety and quicker service could enhance the experience further.
The Pine Marten by Innkeeper's Collection has garnered largely positive feedback for its dining experiences, particularly dinner. Guests frequently extolled the restaurant for its delicious and high-quality food, often describing their meals as excellent or amazing. Many appreciated the reasonable prices and ample portion sizes with some highlighting the enjoyable options like small puddings with drinks.
The food was consistently noted to be fresh, well-prepared and creatively presented, contributing to a delightful dining ambiance. Patrons also admired the setting of the restaurant, describing it as lovely and beautiful. The service received numerous commendations for being excellent, friendly and efficient, enhancing the overall experience.
However, opinions were not universally stellar. A few diners found the menu overpriced and the variety somewhat limited. Instances of disappointing meals and cold, greasy food were mentioned, albeit less frequently. Despite occasional lapses in quality and service, the general consensus remains favorable with guests often remarking on the excellent standard of the dinners and the superb dining experience provided at The Pine Marten.
Guests have shared mixed experiences about the rooms at The Pine Marten by Innkeeper's Collection. Positively, many have praised the rooms for being spacious, comfortable and impeccably clean. Some rooms are noted as having beautiful decor, attractive views and an old-world charm. Beds have generally received high marks for comfort and amenities such as tea-making facilities, Smart TVs and modern bathrooms have added to guest satisfaction. The hotel is described as having undergone tasteful refurbishments and several reviewers appreciated the quiet ambiance, making for restful nights.
On the downside, some rooms have been reported as small, dark and occasionally cold with issues like low ceilings, limited headroom and difficulties with window closures exacerbating the discomfort. The attic rooms, in particular, have drawn criticism for being cramped and noisy. Some rooms appeared to need minor repairs and fresh paint, while a few visitors noted a musty smell and inadequate amenities like air conditioning and refrigerators. Despite these setbacks, the staff's efforts in maintaining cleanliness and providing freshly laundered towels daily have been well-received.
Overall, while the general availability of spacious and comfortable rooms with good amenities stands out as a highlight, attention is needed to address inconsistencies in room sizes, conditions and comfort levels to enhance the guest experience further.
The Pine Marten by Innkeeper's Collection has received mixed reviews concerning the comfort of its beds. Many guests praised the beds for being very comfortable with terms like comfy, large, cozy and divine frequently mentioned. Some noted the beds were spotlessly clean, while the size of beds—described as large or huge—was also appreciated by many guests, contributing to a good night’s sleep.
However, there were a fair number of reservations. Some guests found the mattresses too firm or even hard and in a few cases, uncomfortable. Sofa beds specifically drew criticism for being lumpy or uncomfortable. While some beds were described as tired, squeaky or old, it’s clear that experiences varied with certain rooms featuring firmer mattresses that didn’t suit all preferences. Additionally, issues with bed size, particularly for those preferring king-size beds and headboards needing dusting were noted by a number of guests. Overall, while most guests found the beds comfortable and conducive to sleep, some inconsistencies indicate varying experiences depending on the specific room or bed.
The Pine Marten by Innkeeper's Collection consistently impresses guests with its high cleanliness standards. Many reviewers highlight its rooms as spotless, pristine and very clean. The overall cleanliness of the hotel is frequently praised with common areas and guest rooms alike being described as immaculately clean and well maintained.
The rooms are noted not only for their cleanliness but also for being comfortable, spacious and modern in decor. The hotel provides good value for money with its clean and well-appointed rooms, making it an excellent choice for travelers.
Guests also find the hotel's staff to be friendly, which complements the clean and airy environment. Despite a few minor issues such as creaky floorboards, thin walls and windows that don't fully close, the general standard of cleanliness and comfort in the hotel makes it a delightful stay.
Bathroom cleanliness is particularly mentioned, being described as spotless and pristine. The frequent replenishment of clean towels and the well-kept facilities further contribute to the positive experience.
Overall, The Pine Marten by Innkeeper's Collection stands out for its exceptional cleanliness, comfortable rooms and welcoming atmosphere.
The Pine Marten by Innkeeper's Collection boasts a well-praised team that significantly enhances the guest experience. Reviews highlight the friendly, helpful and accommodating nature of the staff. Whether it's an efficient check-in, a need for needle and thread or simply ensuring guests are comfortable, the staff consistently receive accolades for their attentiveness and professionalism. Guests often mention that the staff couldn't do enough for them with many pointing out the welcoming and courteous service provided throughout their stay. The team, including exceptional individuals like Monica, Hugo and Jenna, stands out for their dedication to customer satisfaction. The positive interactions aren't limited to the hotel; restaurant staff also receive commendations for their superb service and attentiveness. Pleasant, polite and efficient, the staff of The Pine Marten leave a lasting impression, ensuring guests feel more than welcome during their visits.
The Pine Marten by Innkeeper's Collection offers free WiFi for guests, which has received mixed feedback. Many guests have found the WiFi service to be satisfactory, using terms like "WiFi okay", "WiFi good" and "WiFi fine" to describe their experience. However, some guests have noted intermittent connectivity issues with WiFi frequently disconnecting and requiring data usage instead. Others reported complications with the sign-on process, finding it peculiarly arranged and reliant on mobile phones due to the WiFi being provided by O2 rather than the hotel itself. There were also mentions of poor connectivity in the rooms with some guests unable to find WiFi codes or access internet services altogether. While basic internet usage seemed possible for some, others found the service lacking and in need of improvement.
The Pine Marten by Innkeeper's Collection offers ample, convenient and free parking options, making it an excellent choice for those traveling by car. Numerous reviews highlight the ease of parking with plenty of spaces available onsite. Guests frequently mention the large car park, free parking and the adequacy of space, providing a hassle-free experience. Parking is described as easy to access with sufficient space, suitable even for small vehicles. Despite a few mentions of limited parking or lack of EV chargers, the overall sentiment remains positive with travelers appreciating the plentiful and secure parking availability. This feature is particularly praised for making visits stress-free and convenient for exploring the nearby area.
The Pine Marten by Innkeeper's Collection offers a warm and welcoming environment for families with children. Guests frequently mention that the family rooms are spacious and adequate for small families, even though some found them slightly on the small side and noted issues such as insufficient towels and the need for additional room keys.
Families have enjoyed their stays with particular appreciation for the friendly and accommodating staff, who go out of their way to make children feel welcome, including thoughtful touches like chocolate Easter bunnies. The family bar and overall family-friendly orientation contribute to a pleasant experience for families visiting local attractions like RHS Harlow Carr or needing convenient accommodations for local events.
The cleanliness of the rooms and upgraded bathrooms also add to the positive experience, ensuring comfort for both adults and children. While there are minor areas for improvement, overall, The Pine Marten proves to be a reliable choice for a relaxing and enjoyable family stay.
The Pine Marten by Innkeeper's Collection offers an exceptional blend of modern comfort and historical charm, housed in an 1800s building. With four-star ratings consistently mentioned, guests can expect a commendable level of service, amenities and overall experience. The decor is stylish, featuring beautiful furnishings and great design throughout the property. The accommodations are described as remarkable with a lovely outside terrace adding to the extraordinary ambiance. Despite a few fittings in need of a refresh, the hotel maintains a clean and functional environment, delivering excellent quality at great value for money. Its lovely modern aesthetic and prime location make it a place worth revisiting.
The Pine Marten by Innkeeper's Collection exudes a boutique atmosphere, merging a quaint old building with a chic and stylish design. Guests have frequently praised the beautiful and charming decorations, highlighting the sophisticated boutique ambiance that permeates the property. The venue is described as a quaint boutique hotel with modern design touches, offering an inviting and welcoming pub setting. The quaint rooms, characterized by their boutique style, enhance the overall experience, making this family-owned establishment an absolutely beautiful destination for visitors seeking both charm and elegance.
Visitors to The Pine Marten by Innkeeper's Collection can expect an inviting blend of luxury and coziness, making for an enjoyable and memorable stay. The hotel's ambiance and atmosphere are distinctly luxurious, enhanced by a beautifully decorated and lavishly furnished space. The decor strikes a balance between classiness and modernity, successfully updating an older property without losing its charm.
Guests frequently highlight the luxurious feel of the accommodations, from the family rooms to the deluxe en suites, all complemented by high-quality furnishings. The bar and dining areas also contribute to the lavish experience with the bar being a particular favorite for its sophisticated and comfortable environment.
The positive guest experiences extend to dining with restaurant food frequently praised for its quality. Combined with the hotel's overall high standards and comfortable, stylish rooms, The Pine Marten ensures a delightful and luxurious experience for its guests.
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Location
The quiet and picturesque surroundings of the hotel contribute to its charm, creating a lovely environment for a restful stay. It's also appreciated for its ample free parking, ensuring ease of access for visitors traveling by car. The locale is ideal for attending events at nearby venues such as Ripley Castle and the Army College, making it a versatile spot for various occasions.
Furthermore, guests find the setting appealing with its beautiful backyard and lovely building contributing to a pleasant ambiance. The combination of convenient location, charming environment and easy access to both Harrogate and local attractions like RHS Harlow Carr makes The Pine Marten a favored choice among travelers.
Breakfast
However, some guests express dissatisfaction with the lack of a continental buffet, noting the absence of fresh fruit, cereals and yogurt. Specific issues include overcooked bacon, lengthy wait times and difficulties with the breakfast reservation system. Despite these criticisms, the majority of guests seem pleased with the quality and taste of the breakfast offerings, making it a strong feature of the stay at The Pine Marten. Those seeking a full English breakfast are typically well satisfied, though a more extensive variety and quicker service could enhance the experience further.
Dinner
The food was consistently noted to be fresh, well-prepared and creatively presented, contributing to a delightful dining ambiance. Patrons also admired the setting of the restaurant, describing it as lovely and beautiful. The service received numerous commendations for being excellent, friendly and efficient, enhancing the overall experience.
However, opinions were not universally stellar. A few diners found the menu overpriced and the variety somewhat limited. Instances of disappointing meals and cold, greasy food were mentioned, albeit less frequently. Despite occasional lapses in quality and service, the general consensus remains favorable with guests often remarking on the excellent standard of the dinners and the superb dining experience provided at The Pine Marten.
Rooms
On the downside, some rooms have been reported as small, dark and occasionally cold with issues like low ceilings, limited headroom and difficulties with window closures exacerbating the discomfort. The attic rooms, in particular, have drawn criticism for being cramped and noisy. Some rooms appeared to need minor repairs and fresh paint, while a few visitors noted a musty smell and inadequate amenities like air conditioning and refrigerators. Despite these setbacks, the staff's efforts in maintaining cleanliness and providing freshly laundered towels daily have been well-received.
Overall, while the general availability of spacious and comfortable rooms with good amenities stands out as a highlight, attention is needed to address inconsistencies in room sizes, conditions and comfort levels to enhance the guest experience further.
Beds
However, there were a fair number of reservations. Some guests found the mattresses too firm or even hard and in a few cases, uncomfortable. Sofa beds specifically drew criticism for being lumpy or uncomfortable. While some beds were described as tired, squeaky or old, it’s clear that experiences varied with certain rooms featuring firmer mattresses that didn’t suit all preferences. Additionally, issues with bed size, particularly for those preferring king-size beds and headboards needing dusting were noted by a number of guests. Overall, while most guests found the beds comfortable and conducive to sleep, some inconsistencies indicate varying experiences depending on the specific room or bed.
Cleanliness
The rooms are noted not only for their cleanliness but also for being comfortable, spacious and modern in decor. The hotel provides good value for money with its clean and well-appointed rooms, making it an excellent choice for travelers.
Guests also find the hotel's staff to be friendly, which complements the clean and airy environment. Despite a few minor issues such as creaky floorboards, thin walls and windows that don't fully close, the general standard of cleanliness and comfort in the hotel makes it a delightful stay.
Bathroom cleanliness is particularly mentioned, being described as spotless and pristine. The frequent replenishment of clean towels and the well-kept facilities further contribute to the positive experience.
Overall, The Pine Marten by Innkeeper's Collection stands out for its exceptional cleanliness, comfortable rooms and welcoming atmosphere.
Staff
Wi-Fi
Parking
Family
Families have enjoyed their stays with particular appreciation for the friendly and accommodating staff, who go out of their way to make children feel welcome, including thoughtful touches like chocolate Easter bunnies. The family bar and overall family-friendly orientation contribute to a pleasant experience for families visiting local attractions like RHS Harlow Carr or needing convenient accommodations for local events.
The cleanliness of the rooms and upgraded bathrooms also add to the positive experience, ensuring comfort for both adults and children. While there are minor areas for improvement, overall, The Pine Marten proves to be a reliable choice for a relaxing and enjoyable family stay.
4 Star
Boutique-Style
Luxury
Guests frequently highlight the luxurious feel of the accommodations, from the family rooms to the deluxe en suites, all complemented by high-quality furnishings. The bar and dining areas also contribute to the lavish experience with the bar being a particular favorite for its sophisticated and comfortable environment.
The positive guest experiences extend to dining with restaurant food frequently praised for its quality. Combined with the hotel's overall high standards and comfortable, stylish rooms, The Pine Marten ensures a delightful and luxurious experience for its guests.
No, The Pine Marten by Innkeeper's Collection doesn't have any pool.
No, a spa isn't available at The Pine Marten by Innkeeper's Collection.
No, The Pine Marten by Innkeeper's Collection doesn't allow dogs.
Yes, parking facilities are available at The Pine Marten by Innkeeper's Collection.
No, The Pine Marten by Innkeeper's Collection doesn't have a gym.
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