Graceland Conference and Lifestyle Centre
Hartbeespoort
-25.67244800,
27.96316800
,
Plot 95, R513 Old Brits/pretoria North Road Visserhoek
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Summary of reviewsGraceland Conference and Lifestyle Centre is a serene retreat nestled amidst beautiful, lush gardens, providing guests with a tranquil and peaceful ambiance. The picturesque location, characterized by immaculate outdoor gardens, offers a therapeutic escape from city life while being conveniently close to a shopping center. Guests appreciate the clean and scenic setting, complemented by friendly staff, enhancing their overall experience.
The breakfast at Graceland is highly praised for its variety, freshness and delicious offerings with special commendation for the English breakfast and Sunday service. Despite some minor organizational issues, the breakfast is considered a highlight of the stay. However, the dinner experience has room for improvement with guests citing limited options and service delays. Enhancing the variety and quality of the dinner menu could significantly uplift the dining experience.
Rooms at Graceland are known for their spaciousness, cleanliness and comfort. While some guests noted discrepancies between the promotional pictures and the actual room experience and a few raised concerns about shared facilities and minor issues, the general consensus remains positive. The clean and well-maintained rooms exceed many guests’ expectations, contributing to a pleasant stay.
Cleanliness is a standout feature with both rooms and common areas, including the swimming pools and gardens, maintained in pristine condition. Despite occasional minor issues, the overall high standard of cleanliness is consistently upheld. The staff at Graceland are frequently praised for their friendliness, helpfulness and professionalism with specific acknowledgment of individuals who enhance guest comfort and satisfaction.
The pool area is a significant attraction, lauded for its impressive size, cleanliness and the luxurious addition of a hot tub. While occasional attention may be needed, the pool area remains a major contributor to the positive guest experience.
However, the WiFi service at Graceland could be improved. While functional at the reception, it is weak and unreliable in other areas, including guest rooms. On a positive note, the beds are consistently highlighted for their comfort and cleanliness, adding to the restful atmosphere of the accommodation.
In summary, Graceland Conference and Lifestyle Centre offers a peaceful, picturesque retreat with exceptional staff, clean and spacious rooms and enjoyable amenities, though enhancements to the dinner service and WiFi connectivity could further elevate the guest experience.
Categories
The breakfast at Graceland is highly praised for its variety, freshness and delicious offerings with special commendation for the English breakfast and Sunday service. Despite some minor organizational issues, the breakfast is considered a highlight of the stay. However, the dinner experience has room for improvement with guests citing limited options and service delays. Enhancing the variety and quality of the dinner menu could significantly uplift the dining experience.
Rooms at Graceland are known for their spaciousness, cleanliness and comfort. While some guests noted discrepancies between the promotional pictures and the actual room experience and a few raised concerns about shared facilities and minor issues, the general consensus remains positive. The clean and well-maintained rooms exceed many guests’ expectations, contributing to a pleasant stay.
Cleanliness is a standout feature with both rooms and common areas, including the swimming pools and gardens, maintained in pristine condition. Despite occasional minor issues, the overall high standard of cleanliness is consistently upheld. The staff at Graceland are frequently praised for their friendliness, helpfulness and professionalism with specific acknowledgment of individuals who enhance guest comfort and satisfaction.
The pool area is a significant attraction, lauded for its impressive size, cleanliness and the luxurious addition of a hot tub. While occasional attention may be needed, the pool area remains a major contributor to the positive guest experience.
However, the WiFi service at Graceland could be improved. While functional at the reception, it is weak and unreliable in other areas, including guest rooms. On a positive note, the beds are consistently highlighted for their comfort and cleanliness, adding to the restful atmosphere of the accommodation.
In summary, Graceland Conference and Lifestyle Centre offers a peaceful, picturesque retreat with exceptional staff, clean and spacious rooms and enjoyable amenities, though enhancements to the dinner service and WiFi connectivity could further elevate the guest experience.
Lodge for Honeymoon
Provides a lifestyle center experience with comfortable accommodations. Its amenities make it a suitable choice for couples seeking a diverse honeymoon experience.
Lodge with Outdoor Pool
Located in Hartbeespoort, this lifestyle centre offers an outdoor pool. It is suited for both leisure and conference attendees.
Lodge with Swimming Pool
Children's Pool Outdoor Pool
Lodge with Parking
Lodge with Children's Pool
Guest Reviews
Nestled amidst beautiful lush gardens, the Graceland Conference and Lifestyle Centre offers an ideal escape from the hustle and bustle of city life. The property is praised for its tranquil, peaceful ambiance which provides a therapeutic retreat for guests. Nature lovers will appreciate its scenic setting, characterized by big outdoor gardens that are immaculately maintained. Despite being a bit further from Hartbeespoort attractions, the location is well-regarded for its serenity and cleanliness, making it a refreshing and picturesque destination. Guests find it easy to locate and appreciate its proximity to a nearby shopping center. The spa and friendly staff further enhance the experience, ensuring a restful and enjoyable stay.
The breakfast experience at Graceland Conference and Lifestyle Centre generally receives high praise from guests. Many highlight the great variety of options available with several noting the offerings were fresh and delicious. Multiple reviews specifically commend the breakfast as amazing and perfect with particular appreciation for the English breakfast, exceptional Sunday service and the breakfast chef's skills. Friendly and helpful staff contribute positively to the morning meal experience.
However, there are a few areas mentioned for improvement. Some guests noted that the breakfast could be better organized, citing missing items such as filter coffee and napkins. In addition, a few reviews mentioned that the breakfast was cold or ran out of certain items, which were not promptly replenished. Despite these occasional shortcomings, the overall consensus applauds the quality and enjoyment of breakfast at this hotel, making it one of the highlights of guests' stays.
Guests at Graceland Conference and Lifestyle Centre have voiced several concerns about the dinner experience at the hotel. Many found the dinner options to be limited and not enjoyable with some specifically calling the food cold, disappointing or outright bad. Service issues were also a recurring theme with reports of long waits—up to two hours—for meals to arrive and instances where orders had to be changed after an extended wait. Some guests pointed out that the dinner menu closely mirrored the lunch offerings, suggesting a need for more variety. Additionally, it was noted that dinner was not mentioned during the check-in process, leading to further dissatisfaction. Adjustments to both the quality and variety of the dinner menu, as well as the overall dining experience, are areas in need of improvement according to these reviews.
Graceland Conference and Lifestyle Centre offers a range of rooms that are predominantly praised for their spaciousness and cleanliness. Guests frequently highlight the comfort of the rooms, noting that they are equipped with all expected hotel amenities, including functioning air conditioning. The beds are described as particularly comfortable, which adds to the overall satisfactory experience.
However, some reviews mention that the pictures might be misleading, suggesting a less premium experience reminiscent of a hostel with some rooms sharing common bathroom facilities. There were also mentions of rooms lacking a microwave and having the taps in the bathrooms connected incorrectly. A few guests were inconvenienced by the absence of a door separating the bedroom and bathroom and noted issues such as mold in certain rooms.
Despite some negative remarks about room size and specific issues, the general consensus emphasizes the rooms' cleanliness, spaciousness and comfort with several reviews stating that the rooms exceeded their expectations and highlighted the overall neatness.
Graceland Conference and Lifestyle Centre offers beds that guests generally find very comfortable, often highlighted alongside clean and lovely linen. Many reviews emphasize the comfort and cleanliness of the beds as standout features. However, a few guests noted some issues, such as discomfort for two people and a dirty bed base cover. Overall, the beds at Graceland are praised for their comfort and cleanliness, contributing positively to the guest experience.
Graceland Conference and Lifestyle Centre consistently impresses guests with its impeccable cleanliness and well-maintained facilities. Many reviews highlight the pristine condition of both the rooms and common areas, such as the swimming pools, gardens and surrounding environment. The staff is frequently described as friendly, helpful and welcoming, contributing to an overall positive atmosphere. Guests often mention the peacefulness of the environment, adding to the pleasant stay. However, a few noted issues, such as occasional sightings of spiders in the rooms, a leaky fridge and a pool needing some attention, were mentioned but do not seem to overshadow the generally high standard of cleanliness upheld by the facility.
Graceland Conference and Lifestyle Centre is frequently praised for its exceptional staff. Guests consistently describe the personnel as friendly, helpful and accommodating. Richard, in particular, stands out for his welcoming nature and commitment to guest comfort. Many guests commend the overall friendliness and professionalism of the team, highlighting their constant willingness to assist and create a hospitable environment.
Acknowledgements are also given to specific employees, such as the chef, who is notably friendly and the kitchen staff, who are recognized for their helpfulness. Exceptional service seems to be a hallmark with staff often going out of their way to ensure guests enjoy their stay, which contributes significantly to the tranquility and positive atmosphere of the place. Though there are occasional remarks about the pace of service, the overall consensus remains overwhelmingly positive regarding the competence and warmth of the staff at Graceland Conference and Lifestyle Centre.
The reviews for the WiFi at Graceland Conference and Lifestyle Centre highlight several issues. Although the WiFi works at the reception, it tends to be weak in other areas, including guest rooms. Some visitors experienced slow speeds and frequent disconnections. Overall, the network coverage appears to be poor throughout the hotel.
The Graceland Conference and Lifestyle Centre boasts a generously sized pool that guests frequently praise for its impressive expanse. Many visitors highlight the clean pool area and deck, noting that the swimming pools are both nice and very clean. The hot tub adds an extra touch of luxury that many find amazing. The pool area itself is deemed great by numerous guests and its massive size is often appreciated. However, occasional comments suggest that the pool sometimes requires more regular attention, although these are contrasted by several remarks noting its cleanliness. Overall, the pool contributes significantly to the positive guest experience at the hotel, complementing other features like the breakfast, restaurant, food and attentive staff.
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Location
Breakfast
However, there are a few areas mentioned for improvement. Some guests noted that the breakfast could be better organized, citing missing items such as filter coffee and napkins. In addition, a few reviews mentioned that the breakfast was cold or ran out of certain items, which were not promptly replenished. Despite these occasional shortcomings, the overall consensus applauds the quality and enjoyment of breakfast at this hotel, making it one of the highlights of guests' stays.
Dinner
Rooms
However, some reviews mention that the pictures might be misleading, suggesting a less premium experience reminiscent of a hostel with some rooms sharing common bathroom facilities. There were also mentions of rooms lacking a microwave and having the taps in the bathrooms connected incorrectly. A few guests were inconvenienced by the absence of a door separating the bedroom and bathroom and noted issues such as mold in certain rooms.
Despite some negative remarks about room size and specific issues, the general consensus emphasizes the rooms' cleanliness, spaciousness and comfort with several reviews stating that the rooms exceeded their expectations and highlighted the overall neatness.
Beds
Cleanliness
Staff
Acknowledgements are also given to specific employees, such as the chef, who is notably friendly and the kitchen staff, who are recognized for their helpfulness. Exceptional service seems to be a hallmark with staff often going out of their way to ensure guests enjoy their stay, which contributes significantly to the tranquility and positive atmosphere of the place. Though there are occasional remarks about the pace of service, the overall consensus remains overwhelmingly positive regarding the competence and warmth of the staff at Graceland Conference and Lifestyle Centre.
Wi-Fi
Pool
Yes, Graceland Conference and Lifestyle Centre has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Graceland Conference and Lifestyle Centre.
No, Graceland Conference and Lifestyle Centre doesn't allow dogs.
Yes, parking facilities are available at Graceland Conference and Lifestyle Centre.
No, Graceland Conference and Lifestyle Centre doesn't have a gym.
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