MainStay Suites Hawthorn
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Summary of reviewsThe reviews for MainStay Suites Hawthorn highlight its strengths, particularly focusing on its excellent location, cleanliness, staff and room quality. Situated near Glenferrie train station and close to a vibrant local shopping area with numerous restaurants and shops, the accommodation boasts convenient connectivity to the city and significant landmarks like the Hawthorn Arts Centre and nearby universities and business offices. This prime location, combined with the availability of easy parking options, meets the diverse needs of both corporate and leisure travelers, making it highly recommended for anyone visiting the area.
Guests appreciate the clean, modern and spacious rooms that offer a quiet and restful atmosphere. Comfortable beds and essential amenities like sizeable desks contribute to a pleasant stay, ideal for both short and extended visits. Although some guests noted occasional cleanliness issues in common areas like lifts and corridors, the rooms themselves are consistently maintained to high standards. While the bathrooms might sometimes feel cramped, their overall cleanliness remains commendable.
The friendly and accommodating staff receive high praise for their exceptional service. From the efficient check-in process to the responsiveness of the team throughout the stay, guest interactions with the staff enhance the overall experience. Although the daily parking fee may seem steep to some, the easy access and convenience of the parking facilities, including an underground garage, are positively mentioned.
Though some guests experienced discomfort with beds comprising two single mattresses pushed together or issues with mattress quality, many others found the bedding comfortable. Despite this variability, the majority of guests report restful stays owing to the quiet ambiance and quality sleeping arrangements.
In conclusion, MainStay Suites Hawthorn offers a convenient, clean and comfortable stay with excellent service from the staff, making it a strong choice for visitors in the area.
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Guests appreciate the clean, modern and spacious rooms that offer a quiet and restful atmosphere. Comfortable beds and essential amenities like sizeable desks contribute to a pleasant stay, ideal for both short and extended visits. Although some guests noted occasional cleanliness issues in common areas like lifts and corridors, the rooms themselves are consistently maintained to high standards. While the bathrooms might sometimes feel cramped, their overall cleanliness remains commendable.
The friendly and accommodating staff receive high praise for their exceptional service. From the efficient check-in process to the responsiveness of the team throughout the stay, guest interactions with the staff enhance the overall experience. Although the daily parking fee may seem steep to some, the easy access and convenience of the parking facilities, including an underground garage, are positively mentioned.
Though some guests experienced discomfort with beds comprising two single mattresses pushed together or issues with mattress quality, many others found the bedding comfortable. Despite this variability, the majority of guests report restful stays owing to the quiet ambiance and quality sleeping arrangements.
In conclusion, MainStay Suites Hawthorn offers a convenient, clean and comfortable stay with excellent service from the staff, making it a strong choice for visitors in the area.
Hotel near Nightlife Spots
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Guest Reviews
MainStay Suites Hawthorn boasts an excellent and convenient location that meets the diverse needs of its guests. Situated close to Glenferrie train station and with easy access to public transport options, it ensures seamless connectivity to the city and beyond. The vibrant local shopping area, featuring plethora of restaurants and interesting shops, enhances the overall appeal of the locale. Additionally, proximity to Hawthorn Arts Centre, universities and important business offices makes it an ideal choice for both corporate and leisure travelers.
With clean, sizeable rooms and all necessary amenities, the accommodations cater to various preferences, combining comfort with functionality. The hotel provides comfortable and quiet rooms, making it a serene retreat amidst the bustling area. While the pricing might be slightly on the higher side, the value offered in terms of location and convenience justifies the cost for many guests. Special mention is often made of the friendly staff and the overall cleanliness of the premises, contributing to a positive guest experience.
The hotel’s excellent locality, including off-street parking options, allows guests easy access to restaurants, shops and other conveniences within a few minutes walk. Whether the stay is work-related or for leisure, MainStay Suites Hawthorn tends to fulfill the requirements of its patrons, making it a highly recommended spot for anyone visiting the area.
At MainStay Suites Hawthorn, guests can enjoy spacious rooms equipped with all essential facilities. The rooms are generally described as very clean, modern and comfortable with comfortable beds and pillows ensuring a restful stay. In addition, the accommodation is praised for its quiet and serene atmosphere, allowing for a peaceful night's sleep.
The location of the accommodation is another highly appreciated aspect, being ideal and convenient for various needs. Guests find the size of the rooms generous, providing enough space to move around and complete work comfortably, thanks in part to good-sized desks in some rooms. The parking spaces receive positive mentions for their size, making parking hassle-free.
While the occasional negative comments arose, such as the room not being cleaned on a specific day or some finding the room small and dark, the overall impression remains positive. The helpfulness of the staff and the ease of access to the rooms contribute to a satisfying guest experience.
In summary, MainStay Suites Hawthorn offers clean, spacious and comfortable rooms in a great location, making it an excellent choice for both short and extended stays.
Guest reviews for MainStay Suites Hawthorn present a mixed picture regarding the beds. Many guests praised the comfort of the beds, consistently noting that they were very comfortable and accompanied by equally comfortable pillows. Rooms were described as being exactly as advertised, adding to the overall satisfaction.
However, several reviews pointed to recurring issues with the beds. A significant number of guests highlighted discomfort due to beds comprising two single mattresses pushed together, creating a noticeable ridge or lump in the middle. Other complaints included overly soft beds, sagging mattresses and some beds being worn out or not properly made. There were also mentions of subpar pillows from a few guests.
While many found their stays restful and were pleased with the comfortable bedding, others experienced challenges with bed configurations and mattress quality that could potentially detract from a good night's sleep.
MainStay Suites Hawthorn receives high praise for its cleanliness with many guests noting the rooms are very clean and spacious. Reviewers frequently describe the rooms as comfortable, quiet and modern, contributing to a good night's sleep. The bathrooms, although sometimes mentioned as cramped, are generally clean. The carpet cleanliness has mixed reviews with some guests pointing out issues in the lifts and corridors, but overall, the rooms themselves are maintained to a high standard. The accommodation's comfort, cleanliness and spaciousness stand out, offering a convenient and restful stay.
The staff at MainStay Suites Hawthorn are consistently praised for their friendliness and helpful nature. Reception staff, in particular, have been described as very friendly and accommodating, going above and beyond to meet guests' needs both before arrival and during their stay. Efficiency and responsiveness are highlighted with staff members noted for their polite and proactive service. Whether it’s the courteous young man at check-in or the diligent cleaners, the team's great service and excellent organization significantly contribute to a comfortable stay. Although paid parking is mentioned as a minor downside, the overwhelmingly positive feedback about the staff leaves a lasting impression.
MainStay Suites Hawthorn receives positive feedback for its parking amenities. The parking facilities are described as easy to use and convenient with good access on the premises. Guests appreciate the underground garage and the availability of ample parking space, even noting free parking in the area on weekends. Although some find the paid parking fee of $30 per day to be a bit steep, the ease of driving into the car park is highlighted as a plus. The hotel's excellent location, close to restaurants, cafes and shopping, adds to the overall convenience for guests, complemented by friendly and helpful staff and well-equipped rooms.
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Location
With clean, sizeable rooms and all necessary amenities, the accommodations cater to various preferences, combining comfort with functionality. The hotel provides comfortable and quiet rooms, making it a serene retreat amidst the bustling area. While the pricing might be slightly on the higher side, the value offered in terms of location and convenience justifies the cost for many guests. Special mention is often made of the friendly staff and the overall cleanliness of the premises, contributing to a positive guest experience.
The hotel’s excellent locality, including off-street parking options, allows guests easy access to restaurants, shops and other conveniences within a few minutes walk. Whether the stay is work-related or for leisure, MainStay Suites Hawthorn tends to fulfill the requirements of its patrons, making it a highly recommended spot for anyone visiting the area.
Rooms
The location of the accommodation is another highly appreciated aspect, being ideal and convenient for various needs. Guests find the size of the rooms generous, providing enough space to move around and complete work comfortably, thanks in part to good-sized desks in some rooms. The parking spaces receive positive mentions for their size, making parking hassle-free.
While the occasional negative comments arose, such as the room not being cleaned on a specific day or some finding the room small and dark, the overall impression remains positive. The helpfulness of the staff and the ease of access to the rooms contribute to a satisfying guest experience.
In summary, MainStay Suites Hawthorn offers clean, spacious and comfortable rooms in a great location, making it an excellent choice for both short and extended stays.
Beds
However, several reviews pointed to recurring issues with the beds. A significant number of guests highlighted discomfort due to beds comprising two single mattresses pushed together, creating a noticeable ridge or lump in the middle. Other complaints included overly soft beds, sagging mattresses and some beds being worn out or not properly made. There were also mentions of subpar pillows from a few guests.
While many found their stays restful and were pleased with the comfortable bedding, others experienced challenges with bed configurations and mattress quality that could potentially detract from a good night's sleep.
Cleanliness
Staff
Parking
No, MainStay Suites Hawthorn doesn't have any pool.
No, a spa isn't available at MainStay Suites Hawthorn.
No, MainStay Suites Hawthorn doesn't allow dogs.
Yes, parking facilities are available at MainStay Suites Hawthorn.
Yes, MainStay Suites Hawthorn has a gym.
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