Comfort Inn - Pocono Mountains is praised primarily for its excellent location nestled in the scenic region of the Pocono Mountains. This prime location is easy to find off the highway and is close to myriad local attractions, dining options and essential services. The proximity to key sites such as the Pocono Raceway and Jack Frost Ski Resort is ideal for those with specific plans, making the hotel a practical choice for leisure and sightseeing.
Breakfast-related feedback features mixed reviews. Positively, the breakfast is appreciated for its variety and cleanliness with specific highlights like the cinnamon waffle. However, there were suggestions for extended hours, improvement in food quality and more attentive replenishment of supplies to enhance the overall breakfast experience.
Guests’ experiences with the rooms vary. The rooms are generally clean, comfortable and accompanied by friendly staff and enjoyable amenities like the pool and game room. The beds, in particular, receive high marks for comfort. Nevertheless, some maintenance issues, unpleasant smells and minor cleanliness lapses are noted, indicating areas in need of improvement.
Cleanliness emerges as a significant concern across reviews. Numerous guests report dirty rooms and common areas, issues with housecleaning services, mold in bathrooms and a general lack of maintenance. While there are mentions of a peaceful atmosphere, the persistently noted dated and unkempt state of the property detracts from the overall guest experience.
The staff at Comfort Inn - Pocono Mountains redeem the guest experience significantly. Described as friendly, helpful and accommodating, the staff, especially the front desk team, receive consistent praise. Although there are isolated mentions of less courteous behavior, the positive interactions with staff contribute greatly to guest satisfaction.
The indoor pool is a well-loved feature, especially for families. It is generally clean, of a good size and appreciated by both children and parents. Despite some construction-related disturbances and minor cleanliness issues, the pool, along with the comfortable beds and amiable staff, enhances the overall stay.
In summary, while Comfort Inn - Pocono Mountains excels in location and customer service, it faces considerable challenges in terms of cleanliness and maintenance. The breakfast experience is largely positive with some areas needing improvement. The comfortable beds and the family-friendly pool further underscore the hotel’s potential as a favorable choice for travelers visiting the area.
Comfort Inn & Suites Wilkes Barre - Arena consistently impresses with its prime location, cleanliness and friendly staff. The hotel is conveniently situated right off major highways, making it ideal for visitors to Wilkes University or local events. This central location ensures easy access to dining, shopping and other essential facilities, further enhanced by features like fast elevators, easy parking and well-maintained rooms.
Guests appreciate the full breakfast offering, which includes a variety of hot and cold options such as eggs and sausages. The breakfast setup is generally appealing and convenient, although there's room for improvement in terms of variety and quality of certain items. Despite occasional crowding, the breakfast experience is largely positive.
The rooms are clean, comfortable and modern, receiving high praise for their tidiness and inviting atmosphere. Guests highlight the comfortable beds and convenient amenities, although a few found the room size smaller than expected. The hotel's commitment to cleanliness extends to all areas, including the bathrooms and common spaces, contributing to a pleasant and restful environment.
The staff at Comfort Inn & Suites Wilkes Barre - Arena are frequently commended for their friendliness, helpfulness and efficiency. Their excellent customer service and problem-solving skills enhance the overall positive experience, making guests feel welcome and well-cared for.
While experiences with the pool are mixed, many guests enjoy its cleanliness and warm temperature. However, availability and functionality can occasionally be a concern. The beds generally receive high marks for comfort, though some minor issues with pillows and pull-out couches are noted.
In summary, Comfort Inn & Suites Wilkes Barre - Arena offers a well-located, clean and comfortable stay with excellent service, making it a reliable choice for travelers in the area.
Overall, The Woodlands Inn is an adequate option for those wanting a convenient location. While some found the rooms to be dated, others appreciated the proximity to their destinations. The free breakfast can be hit or miss, but the manager is responsive. Some cleanliness and functional issues were reported, such as dirty curtains and a faulty toilet, but the hotel has potential for improvement. The hotel does have stairs and some guests found the beds to be noisy. Budget-conscious travelers may want to consider this hotel.
DoubleTree by Hilton Wilkes-Barre, stands out as an excellent choice for travelers seeking a blend of convenience, comfort and scenic beauty. Nestled in a tranquil hilltop location, it offers stunning views of the surrounding mountains and valley, while still providing easy access to I-81, local shopping, restaurants and key destinations like Mohegan Sun Arena and Wilkes University. Despite being close to major highways, guests appreciate the quiet environment and the effortless connectivity to the Poconos region, making it ideal for event-goers and casual travelers alike.
The hotel’s breakfast service is highly acclaimed, noted for its excellent array of hot, fresh and delicious options, including a friendly buffet setup at a reasonable price. While there are mixed reviews regarding whether breakfast should be included in the room rate, the overall quality, variety and value make it a highlight of many guests' stay. The on-site restaurant is also favored for dinner with great views and a welcoming atmosphere, ensuring that guests don’t have to venture far for a satisfying meal. Room service offers a convenient option for late arrivals.
Rooms generally receive praise for their cleanliness, spaciousness and comfort. Many guests describe the accommodations as modern and well-maintained with comfortable beds and large, clean bathrooms. However, there are occasional reports of issues such as musty smells, dirty spots and missing amenities like refrigerators and microwaves. Overall, the positive elements, including effective blackout curtains and a quiet environment, contribute to a pleasant stay.
Cleanliness throughout the property is mostly commended with well-kept grounds and tidy accommodations. Some guests, however, note the need for deeper cleaning and occasional problems like bugs and rough towels. Despite these issues, the friendly and professional staff help to maintain a welcoming and hospitable atmosphere, adding significantly to the overall positive experience.
The hotel's amenities, including the gym and pool areas, enhance the guest experience. The well-equipped gym and spacious, clean pool are appreciated by guests looking for relaxation and exercise. The indoor pool is a particular favorite, though there are some mentions of inconsistencies with the jacuzzi’s temperature.
Families find the hotel accommodating with facilities that cater well to children, such as a spacious pool and playground area. The friendly staff and convenient location also make it a family-friendly destination, although minor issues like noise from kids and occasional smells are noted.
Comfortable beds, although varied in firmness preferences, contribute to restful stays for many guests with numerous positive mentions of soft bedding and inviting queen-size beds. However, a few guests experienced discomfort due to hard mattresses.
In summary, DoubleTree by Hilton Wilkes-Barre, offers a well-rounded and enjoyable stay with its prime location, excellent dining options, comfortable rooms and friendly service. Minor inconsistencies in room quality and amenities are outweighed by the overall positive experiences, making it a reliable choice for travelers to the Wilkes Barre area.
Spark by Hilton Wilkes Barre has garnered a reputation for offering a pleasant and comfortable stay, marked by several standout features that appeal to travelers. The hotel is strategically located near major highways and attractions like the Mohegan Sun, providing a convenient base for guests to explore the area. This accessibility, combined with a clean and pleasant environment, makes it an attractive choice for both business and leisure visitors.
The rooms at Spark by Hilton Wilkes Barre are often praised for their modern design, spacious layouts, and cleanliness. Newly renovated accommodations, especially on the third floor, have been well-received, featuring tasteful decor and thoughtful touches like sitting areas and cushioned window spots. Guests commonly highlight the comfort of the beds and the overall cozy feel of the rooms, although a few mention small bathrooms and occasional bedding issues.
The hotel's staff contributes significantly to its welcoming atmosphere, consistently praised for their friendliness and professionalism. The team is known for their helpfulness, particularly during check-in, and is quick to address any issues, ensuring a smooth and pleasant experience for guests.
While the breakfast experience receives mixed feedback, many guests find it to be a decent value offering, with positive remarks about the availability of juices and waffles. However, there is a noted desire for a wider variety of options, including more protein choices. The pool and hot tub amenities are appreciated by visitors, albeit with some maintenance and sanitation concerns that could benefit from attention.
Overall, Spark by Hilton Wilkes Barre excels in providing a clean, comfortable, and convenient stay with a few areas for potential improvement, particularly in breakfast offerings and pool maintenance. The hotel's advantageous location, appealing room design, and professional staff make it a favorable option for those visiting the Wilkes Barre area.